Plantronics EXPLORER 380 User manual

Plantronics Explorer®380/390 Series

User Guide

Welcome

Congratulations on purchasing a Plantronics headset. This

User Guide contains instructions for setting up and using your

Plantronics Explorer®380/390 series headset. Please refer to the

separate Safety Instructions booklet for important product safety

information prior to installation or use of the product.

Getting Assistance

The Plantronics Technical Assistance Center is ready to assist you.

You can ﬁnd answers to frequently asked questions, ask a question

using e-mail, receive service over the Internet, or speak directly with

a representative. Visit www.plantronics.com/support

Registering Your Product

Visit www.plantronics.com/productregistration to register your

product online so we can provide you with the best service and

technical support.

iii

Contents

Welcome ...............................................................................................ii

What is Bluetooth®? ............................................................................iv

Package Contents, Features and Accessories ..................................... 1

Charging Your Headset ........................................................................ 2

How to Charge Your Headset Using the AC Charger .................. 2

Pairing Your Headset ........................................................................... 3

Plantronics QuickPair™ Technology ........................................... 3

How to Pair Your Phone With Your Headset for the First Time ..... 4

How to Pair Your Headset if it Has Been Previously Paired With

Another Device ........................................................................... 5

Adjusting the Fit ................................................................................... 6

Headset Controls ................................................................................. 7

Range .................................................................................................. 8

Using More Than One Bluetooth Phone................................................ 8

How to Enter Pairing Mode if Headset Was Paired Before ........... 8

How to Initiate a Call.................................................................... 8

How to Answer a Call While Talking on the Other Phone ............. 8

Indicator Lights .................................................................................. 10

Hands-Free Features ......................................................................... 11

Troubleshooting ................................................................................. 12

Product Speciﬁcations ....................................................................... 13

Limited Warranty ................................................................................ 14

Regulatory Notices ............................................................................ 15

What is Bluetooth®?

Bluetooth wireless technology provides a way for devices to

communicate with each other using short-range radio frequency instead

of wires. Any two Bluetooth devices can communicate as long as they

both have Bluetooth turned on, they are within range and they have

been paired — a quick “handshake” process that connects the two

devices. Bluetooth range is up to 33 feet (10 meters). Obstructions such

as walls or other electronics devices can cause interference or shorten

the effective range.

NOTE For optimal performance, place your headset and phone on the

same side of your body.

Package Contents and Features

Plantronics Explorer®380/390 Series Accessories*

Headset Front

AC Charger

100 – 240V

* May not be available for all models. To order, please contact your

Plantronics supplier or go to www.plantronics.com

Headset Back

Vehicle Charging Adapter

#76777-01

USB Headset Charger

#76016-01

Vehicle Power Charger

#78583-01

Earloop

Call control button

(on/off)

Indicator light

Volume control

Microphone

Speaker/eartip

Charging jack

USB Lanyard

#74948-01

How to Charge Your Headset Using the AC Charger

Before using your headset for the ﬁrst time, charge it for at least

20 minutes. A full charge takes approximately two hours.

1 Plug the AC charger into a power outlet.

2 Connect the charger cable to the charging jack on the

headset.

While your headset is charging, the indicator glows red. When your

headset is fully charged, the indicator turns off.

NOTE This headset is protected from being charged at extremes of

temperature. Only charge within the speciﬁed operating temperature

range.

WARNING Do not use your headset while it is connected to

the charger.

Charging Your Headset

CHARGING TIME

2 hours ...................

Full charge

20 minutes ..............

Minimum charge

before ﬁrst use

Pairing Your Headset

Pairing is the process of introducing your headset to your phone.

Before using your headset for the ﬁrst time, you must pair it with

your Bluetooth phone. Normally, you need to pair your headset with

your phone only once.

To see a demo of the pairing process, visit www.plantronics.com/

EasyToPair

Plantronics QuickPair™Technology

Your new headset includes Plantronics QuickPair technology to simplify

the Bluetooth setup process. The ﬁrst time you turn your headset on,

your headset automatically enters pairing mode for 10 minutes. Once

paired successfully, your headset stays on for instant use.

If not sucessfully paired after 10 minutes, your headset automatically

powers off. When you turn the headset on again, it automatically goes

into pairing mode until successfully paired with a Bluetooth phone.

How to Pair Your Phone With Your Headset for the First Time

1 Turn on the Bluetooth feature on your phone.

For most phones, select Settings/Tools > Connections >

Bluetooth > On. See your phone’s user guide for more information.

2 Turn the headset on.

Press and hold the call control button until the indicator light ﬂashes

red and blue. The headset is now in pairing mode.

If you don’t see the red/blue ﬂash, press and hold the call control

button to turn your headset off, and then press and hold the call

control button again until you see the red/blue ﬂash.

3 Use the commands on your phone to locate your headset.

For most phones, select Settings/Tools > Connections > Bluetooth

> Search > 3xxPlantronics. See your phone’s user guide for more

information.

4 If prompted for the PIN code/passkey, enter 0000.

Pairing is successful when the indicator on your headset ﬂashes

blue. Your headset is now connected and ready to use.

(See note on page 5.)

Pairing Your Headset—First Time

SETTINGS

Time and Date

Phone Settings

Bluetooth

Sound Settings

Network Services

Security

Reset Settings

BLUETOOTH

Discover/

BLUETOOTH

3xxPlantronics

PASSKEY

0000

BLUETOOTH

Discover/

BLUETOOTH

3xxPlantronics

PASSKEY

0000

Pairing Your Headset

How to Pair Your Headset If it Has Been Previously Paired

With Another Device

1 Turn the headset off.

Press and hold the call control button until the indicator turns red

and then turns off.

2 Turn the headset on.

Press and hold the call control button until the indicator light

continues to ﬂash red and blue. The headset is now in pairing mode.

3 Use the commands on your phone to locate your headset.

For most phones, select Settings/Tools > Connections > Bluetooth

> Search > 3xxPlantronics. See your phone’s user guide for more

information.

4 If prompted for the PIN code/passkey, enter 0000.

Pairing is successful when the indicator on your headset ﬂashes

blue. Your headset is now connected and ready to use.

NOTE This headset is equipped with Secure Simple Pairing (SSP). If

your phone supports SSP, you will not have to follow step 4; you will

instead see a message on your phone alerting you to a successful

pairing.

1 To remove the earloop, gently pull up on earloop near the

Plantronics name until you hear a snap. To replace, gently

snap back onto post.

2 Position earloop as shown above.

3 Place the ear loop behind your ear.

4 Rotate the headset so that the speaker/eartip rests

comfortably in your ear.

5 Align the microphone with the corner of your mouth.

Callers can hear you best when you point the microphone towards

the corner of your mouth.

Adjusting the Fit

Right Left

2 2

1 1

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