Pitney Bowes PostPerfect B700 User manual

Mailing Systems

PostPerfect™

B700 Postage Meter

Quick Start Installation Instructions

READ ME FIRST!

Before you do anything else, read this

booklet. It explains how to install your

meter, how to put postage in it and

how to select and print postage.

B700 Install Covers REV A 8/14 05/13/97, 1:16 PM1

IMPORTANT SAFETY NOTES

• Plug the meter into a properly grounded wall outlet. This reduces the risk of shock and

equipment damage in the event of a short circuit. DO NOT remove the power cord's

ground pin and DO NOT use a ground adapter.

• The power cord wall plug is the primary means of disconnecting the meter from the AC

supply. The meter is on whenever it is plugged into a live receptacle, even though the

key switch and operator display may be off.

• Place the meter close to an easily accessible wall outlet. Avoid using wall outlets con-

trolled by wall switches or shared by other equipment.

• Make sure the area in front of the wall outlet into which the meter is plugged is free

from obstruction.

• DO NOT route the power cord over sharp edges or trap it between pieces of furniture.

Make sure there is no strain on the power cord.

• To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or

disassemble the meter. The cabinet encloses hazardous parts. If the meter was dropped

or otherwise damaged, report such damage to your Pitney Bowes Customer Service

Representative.

• Keep fingers, long hair, jewelry and loose clothing away from moving parts at all times.

• Read all instructions before you attempt to operate the meter.

• Use the equipment only for its intended purpose.

• Printhead temperature can reach 103°F (43°C), making it warm to the touch.

• Always follow the specific occupational safety and health standards prescribed for your

workplace.

• Switch the meter OFF when you change the ribbon cassette.

Second Edition, July, 1995

system of any type or transmitted by any means, electronically or mechanically, without the express, written

permission of Pitney Bowes.

POSTAGEBYPHONEisaregisteredtrademarkofPitneyBowes.PBSUPPLYLINEisaservicemarkofPitneyBowes.

Printed on recycled paper

B700 Install Covers REV A 8/14 05/13/97, 1:16 PM2

B700 Installation Instructions

Page 1

A Quick Tour of Your New Meter

Keypad—Enter

your postage

amount or

commands here.

Lock—Turn

clockwise

to turn

meter ON

Cassette Compartment—You’ll

load the ribbon cassette here

Operator Display—shows you

the current status of the meter

Printhead—Applies meter

impression to your

envelopes and tape sheets

Feed Deck—Supports your

envelope or tape sheet as it

passes through print area

Power Cord

Access Door—Open to

install ribbon

cassette

1. Unpack Shipping Carton and Check Contents

Remove the meter carrying case and all packing material. Carefully remove the shipping tape

fromthecassettecompartmentaccessdoor.Don’tthrowanypackingmaterialawayuntilyou’re

sure you have all the items listed below.

If anything is missing, please call the number given on page 7 of this booklet. See the figure

below for a brief introduction to your new meter.

✓Setup and Operating Guide

✓Quick Reference Guide

✓Quality Card

✓Meter Carrying Case

✓Postage Meter

✓Stacker Assembly

✓Keys (2)

✓Power Cord

✓Ribbon Cassette

✓Supply Kit

✓Postal Documents

✓POSTAGE BY PHONE®Letter (this has important informa-

tion about your POSTAGE BY PHONE account. You’ll need

to refer to it when you put postage in your meter.)

B700 Installation 8/18 REV A 05/13/97, 1:16 PM1

Page 2

B700 Installation Instructions

2. Connect the Power Cord

Removethe meter fromits carrying caseand place

itonyourworksurface,closetoaproperlygrounded

120 VAC wall outlet. Choose a convenient loca-

tion—one where you have enough room to estab-

lish an efficient work flow.

a. Connectthepowercordtothereceptacleatthe

back of the meter as shown.

b. Connectthepowercordtoaproperlygrounded

120 VAC wall outlet.

WARNING: Always plug the

meterintoaproperlygroundedwalloutlet.Thisreducestheriskofshockand

equipmentdamageintheeventofashortcircuit.DONOTremovethepower

cord’sgroundpinandDONOTuseagroundadapter.Readthesafetynotes

printed on the inside front cover of this booklet.

3. Install the Ribbon

a. Unpack the ribbon cassette and

removetheshippingtab.Ifnec-

essary,turn thewindercounter-

clockwise to remove any slack

from the ribbon.

b. Open the cassette door.

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B700 Installation Instructions

Page 3

Printhead

Cutout

Groove

Locating

Tab

d. Restthecassetteonthedeckand

push it back into the ribbon

compartmentasfarasitwillgo.

e. Pressinonthetopofthecassette

nearthelockingtabtosnapitin

position.

Closethecassettecompartment

door. This completes ribbon

Printhead

c. Hold the cassette with the rib-

bon side down andthe cutout

aligned with the printhead.

Align the locating tab on the

rightsideofthecassettewiththe

groove in the cassette compart-

ment.

B700 Installation 8/18 REV A 05/13/97, 1:16 PM3

Page 4

B700 Installation Instructions

Enter AmntEnter Amnt

Enter Amnt

4. Unlock the Meter

a. The lockisontherightsideofthemeter

as seen from the front.

b. Insert the key in the lock.

c. Turn the key to the right (clockwise) to

unlock the meter.

Afteryouturniton,themeterperforms

a self test for several seconds and you'll

hear it run briefly.

5. Put Postage in the Meter

At the Meter—

a. Press Refill.

b. The display prompts “Enter

Amnt” alternating with the default re-

fill amount ($200).

c. Toacceptthedefaultamount,pressEn-

ter andgotostepe.Toenter yourown

refill amount, go to step d.

d. Usethenumberkeystotypeinthepost-

age amount you want. Note that:

• You must enter whole dollar

amounts.Youcanenter$50,$100,

$340 and so on. You can’t enter

amounts like $72.50.

d. The meter displays “Insuf Funds.”

Now you're ready to put postage into

your meter for the first time. You need:

✓Your Pitney Bowes POSTAGE BY PHONE®Account Number. The letter you

received from Pitney Bowes contains this number. Write it down in the space

provided in the gray box on page 6 of these instructions.

✓TotelephonethePOSTAGEBYPHONEDataCentertogetacombinationnum-

berasexplainedintheinstructionsthatfollow.TheDataCenterisopenfrom8:00

A.M. to 8:00 P.M. EasternTime, Monday through Friday, and 8:00 A.M. to 3:00

P.M., EasternTime, Saturday. It is closed on Sundays and certain holidays.

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B700 Installation Instructions

Page 5

• If you enter a value the meter can’t accept, the display prompts “Value Error.”’

• You don't have to type the decimal point; the meter enters it automatically. For

example, type in $500 as follows:

• If you make a mistake or change your mind, use the C(Clear ) key to delete the refill

amount.The display shows “-”.Type in the correct amount.

e. PressEnter.

f. The meter display prompts:

“Insert Form.”

g. Place a spare envelope or

piece of stiff paper (such as

an index card) on the trans-

port. Insert it from the left

and guide it up against the

rear wall (1); then slide it to

the right (2) up to the trip

markasshownandreleaseit.

Thedisplayprompts“Print-

ing...” and the meter prints

arefillreport similar to this:

500

Trip Mark

At the Phone—

Have your POSTAGE BY PHONE®account number and your refill report at hand when you

call; the Pitney Bowes POSTAGE BY PHONE Data Center will ask you for some of the

information on your refill report. If you need help during the transaction, press the telephone

keys shown on the next page.

Sample Refill Report (Your Report Will Look Different)

20000003

10:48a

REFILL REPORT

03 / 07 / 95

PHONE NUMBER

SERIAL NUMBER

ACCESS CODE

REFILL AMOUNT

COMBINATION

1-800-243-7800

20000003

90000000

$500.00

Insert Envelope

from Left

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Page 6

B700 Installation Instructions

7*to hear the last message repeat

4*to end the call

0to speak to a customer assistance representative

NOTE: Should you have problems, a Customer Assistance Representative will intercept your

call after three errors. In the instructions that follow, make sure to press the asterisk or

pound keys as indicated.

a. From a touchtone phone, call the POST-

AGE BY PHONE®Data Center.

b. Data Center: “Pitney Bowes POSTAGE

BY PHONE. Please enter your Request

Code.”

c. DataCenter:“Postageresetrequest.Please

enter your 8-digit account number.”

d. Data Center: “Enter 7-digit meter num-

ber.”

e. Data Center: “Enter meter access code.”

f. DataCenter:“Enterresetdollaramount.”

g. DataCenter:“Resetis___________dol-

lars. Please enter pound sign if OK; oth-

erwise reenter dollars.”

Continental States: 1-800-243-7800

Alaska or Hawaii: 1-800-243-2300

At the telephone, press 5 5 5, followed

by the # (pound) key.

At the phone enter the meter access code

(from refill report) followed by the # key.

At the phone enter the postage reset dol-

lar amount (from refill report) followed

by the # key.

At the phone press the # key if the reset

dollar amount is OK; if not, enter the cor-

rect amount followed by the # key.

Write your POSTAGE BY PHONE account number here:

At the phone enter your meter's serial

number (from refill report) followed by

the # key.

At the telephone, enter your 8-digit POST-

AGE BY PHONE account number, followed

by the # key.

What You Hear What You Do

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B700 Installation Instructions

Page 7

h. Data Center: “The setting/combination

number is __________.”

i. Data Center: “Please enter request code.”

j. Data Center: “Setting number is:______

__________.”

k. Data Center: “Please enter request code.”

Write this number in the space provided

on your refill report.

At the telephone press 7 followed by the

* (asterisk) to hear the setting/combina-

tion number again.

Press 4 and * to end the call.

Make sure the setting/combo number you

wrote in step h is correct.

Completing the Refill at Your Meter

a. The meter prompts: “Enter Combo.”

b. Use the meter's number keys to type the setting/combination number the Data Center

gave you in step h above. Press Enter.

c. Ifthe refillis successful, thedisplaybrieflyshows“RefillOK”andthen “$Avail=XXX.XX”

where XXX.XX is the postage amount now available. (If the refill amount you asked for

was $50.00 or less, the meter displays “Low Funds.” This is normal. As delivered, your

meteris set toshowthiswarning whenthepostage availablereachesor falls below$50.00.)

d. If the refill was not successful, the display will show “Failed” for two seconds and then

“Insuf Funds.” If this happens, or should you have other problems with your meter after

following the steps in this installation guide, please call:

Direct Distribution Assistance

1-800-562-8237

The Direct Distribution Help Line is available Monday through Friday between the hours of

8:00 A.M. and 8:00 P.M., Eastern Standard Time.

Congratulations! Your meter is now installed, filled with post-

age and ready to go to work for you. The instructions on the

next two pages tell you how to process mail. If your meter is

equipped with the optional Electronic Interface (DataLink) fea-

ture, follow the setup and operating instructions furnished with

it. See page 11 of this booklet.

B700 Installation 8/18 REV A 05/13/97, 1:17 PM7

Page 8

B700 Installation Instructions

6. Install the Stacker

Slide the stacker up against the

right side of the meter and posi-

tion it as shown. The stacker sits

next to the meter. It's not physi-

callyconnectedtoit.Inthisposi-

tion,thestackercanhandleenve-

lopes up to #10. If you're using

longerenvelopes,movethestacker

to the right to accommodate

them.

7. Make a Test Imprint

a. Thedisplaynormallyshowsthedefaultpostageamount

shownat theright.Thisisusuallytherateforfirst class

letter mail weighing up to one ounce.

b. At the keyboard type a 0(zero) and then Enter.

c. The display now shows zero as the postage value. The

meter is ready to use when the amount you entered is

bracketed by three bars as shown.

d. Place a sample

envelope on the

feed deck face

up and push it

against the rear

wallofthemeter

(1).

e. Slide the enve-

lope to the right

(2) until its lead

edgetouchesthe

tripmark on the

feed deck.

f. The meter will

sense the pres-

ence of the envelope, convey it through the print area and into the stacker. The meter

impression should look similar—but not necessarily identical—to that shown in the

figure at the top of the next page.

Push Envelope up

to Mark on Deck

Insert Envelope

from Left

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Pitney Bowes PostPerfect B700 User manual

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