Pitney Bowes mailstation User manual
Digital Postage Meter
Digital Postage Meter
Install Guide
US English Version
Shipping & Mailing
Postage management
Power Cord
mailstation 2
Ink Cartridge
Reorder #797-M
Sample Pack of
Tape Sheets
Reorder #612-9
USB Cable
Install Guide
mailstation
Ink Cartridge
Reorder #797-0
Network Cable
Meter
Scale
OR
Communication Device
Contents
Scale Extension
Cable #978-6
(Optional)
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
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Enter
Digital Postage Meter
FRONT
DEVANT
Communication Device
For Pitney Bowes Digital Mailing System
FRONT
DEVANT
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Read This First
To take advantage of the web-based capabilities of your meter, it must
be connected to your network.
• Watch a step-by-step installation video by scanning the QR
Code below with your smartphone
• Enter the following URL at your computer:
www.pb.com/support/new/K7
• Follow this printed installation guide, starting on page 1
or
or
If network access is available for your meter, you can:
1
Installation Part 1
Set Up Communication Device
Step 1. Preparing for Installation
To install your meter using the Internet, you will need the following:
Proxy Server (if needed)
If your network uses Static IPs or Proxies, the setup software requires:
• Two power outlets
• An Internet source, such as a router, hub or network wall jack.
Access to a computer during installation is recommended.
Note 1: DO NOT use a port in a computer to connect to your network.
Note 2: DSL VoIP phone jacks cannot be used as an Internet source.
Do not connect a DSL phone jack directly to the meter.
iWireless: Step 2 through Step 8 must be completed before
wireless installation.
iIf your network requires special settings, such as static
IPs or proxy settings, your IT specialist should use the
Special Network Settings instructions in this booklet, as
part of the installation.
Technical Requirements:
IP Address
• Automatic assignment with DHCP and DNS server capability
(most networks have this), or
• Manually specied static IP (not shared with other devices on
your network).
• Windows 2000, Windows XP, Windows Vista, Windows 7
• Mac OS X (PowerPC: Ver10.3.x ~ Ver10.5.5)
Operating System:
2
i
Step 2. Locate the Communication Device and
Network Cable
Step 3. Connect the Communication Device to your
Internet source
Be sure to connect to an active network port.
The Communication Device enables your meter to connect to Pitney
Bowes via the Internet to access postage downloads. It’s packaged in its
own cardboard box.
DO NOT use a port in a computer to connect to your network.
Network Cable
Internet Source
Router, Hub, Wall Jack
Communication
Device
Network CableCommunication Device
Communication Device
For Pitney Bowes Digital Mailing System
Note: If you are not certain where to connect, or whether your network
requires special settings, consult your IT specialist.
• Be sure the Network Cable ( ) is properly connected at both ends.
• Tryotherports(for10secondseach)untilyoundonethatisactive
(LED changes from solid orange to green). Do not use a network
port in a computer.
• Pull the power connector ( ) out, then reconnect power to restart
the Communication Device.
• If after 45 seconds, the right LED is still not blinking orange only,
consult your IT specialist. Your IT specialist may need to follow the
Special Network Settings procedure on page 6.
• For more detailed technical assistance, go to:
www.pb.com/support/LAN
3
Troubleshooting 1
Communication Device may not be communicating to an active
network port.
If the right LED is solid
orange (not blinking), follow
Troubleshooting 1, below.
Plug the AC adapter ( ) into the Communication Device and a power
outlet. The left LED is lit yellow when it is on.
Step 4. Apply power to the Communication Device
LEDs
AC Adapter
Communication Device
Step 5. Check LED
After 45 seconds, the right LED will blink orange, go to Step 6.
LEDs
Try the following:
4
When power is applied, the meter will display its startup screens and you
will hear the meter’s printer initialize.
Step 6. Connect the meter to the Communication
Device with the USB Cable
Step 7. Connect the meter to a power outlet
USB Cable
Power Cord
• Check that the USB Cable ( ) is connected properly.
• If the right LED is solid orange (not blinking), then the network
cable is connected to an inactive port. Try other ports (for 10
secondseach)untilyoundonethatisactive(LEDchangesfrom
solid orange to green).
• Restart the Communication Device by pulling the power connector
( ) out, then reconnecting the power.
• If, after 60 seconds the message, “Meter connected to internet” is
not displayed, consult your IT specialist.
Step 8. Confirm Connection
DO NOT press Enter on the meter yet.
For wireless connection and meter setup go to Step 9 on page 7.
About 10 seconds after the meter completes its startup routine, it displays
the message:
Also, the right LED changes from blinking
orange to blinking green only.
If the right LED lights orange, either solid
or blinking, see Troubleshooting 2 below.
LEDs
Meter connected to
internet-Press Enter
Troubleshooting 2
If the meter does not display the message, “ Meter connected to
Internet”, your meter is not communicating with the Internet.
Try the following:
Your IT specialist can refer to online troubleshooting assistance at:
www.pb.com/support/LAN
5
6
a. Disconnect power ( ) from the meter.
b. Be sure the Communication Device is:
- connected to an active Internet port
- plugged into a power outlet
- the right LEDs are blinking in an orange and/or green pattern.
c. Download the setup software to your computer by going to:
www.pb.com/support/netsetup
Click the button for your type of computer.
Note:Ifarewallmessageappears,clickthebuttonthatallows
the download to proceed.
d. Save the software “pbSmartLAN” to your computer, then open
and run it.
e. Click the Setup for Network Cable Connection button.
Special Network Settings
This section is needed only if your network requires special settings to
operate properly, such as static IPs and proxy server IDs, the settings
will need to be added to the Communication Device. Consult your IT
specialist to determine if this is necessary. Follow instructions exactly in
the sequence shown below.
To enter special settings
Follow the setup wizard and enter the appropriate
special settings.
Communication
Device
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