Overland Storage SnapSAN S1000 User manual

*10400309-001*

SnapSAN™S1000 Storage Array

This document describes how to unpack and install a SnapSAN

S1000 array into a rack.

NOTE: If SnapDisk E1000 expansion arrays are being used, install

them first following the instructions in the quick start guide that

comes with them.

WARNING: To reduce the risk of electric shock or damage to

equipment, always remove any power cords while working with

the unit.

AVERTISSEMENT: Pour réduire le risque de choc électrique

ou endommagement de l'équipement, retirez toujours les

cordons électriques en travaillant avec l'appareil.

CAUTION: While working with the unit, observe standard

Electrostatic Discharge (ESD) precautions to prevent damage

to micro-circuitry or static-sensitive devices.

Step 1: Activate Your Warranty!

It is essential that you activate your warranty before starting.

Technical and warranty support are not available until that is

done:

1. Note the product serial numbers from the box labels or

on the products.

2. Go to the Overland Storage web site:

http://www.overlandstorage.com/

3. Select

Service & Support > My Products

4. At the Site Login, enter your e-mail address and

password, and click

5. Click

6. Fill in the information and click

Submit

7. Register the Controller module:

a. Click the

Manage Products

button.

b. From the

Product Selector

drop-down list, select the

unit in which you are installing the controller.

c. Click

Add a Component

d. Enter the controller information.

e. Click

Save & Exit

8. Repeat Step 7 to register the Battery Backup Module.

9. For a dual-controller system, repeat Steps 7–8 for the

Secondary controller and battery.

10.Repeat Step 7 to register all the drive assemblies.

Your warranty certificate will be emailed to you. Follow the

instructions in the email to complete the registration process.

Enter

5325301507-SnapSAN S1000, s/n: 0247

Step 2: Install Batteries and Controllers

Install the Battery Backup Modules

Each controller comes with a Battery Backup Module (BBM)

packed separately that must be installed before use:

1. Unpack both a battery and a controller.

2. Remove the battery bay cover at the rear of the controller

and set aside. Retain the screws.

3. With the notched edge of the back plate on the bottom,

carefully slide the BBM all the way into the controller

until contact is felt.

4. Firmly push the BBM by its handle until seated.

5. Using the retained screws, secure the BBM in the

controller.

6. If necessary, repeat Steps 1–5 for an optional Secondary

controller.

Insert the Master Controller

Install the Master controller into the Master bay:

1. At the Master bay (labeled CL1), loosen the two captive

screws on the cover and swing the levers out to about 45º.

2. Pull the cover out and set aside.

3. Loosen the two captive screws on the controller and

swing the levers out to about 45º.

4. Carefully slide the controller into the empty bay until

resistance is felt.

5. Swing both levers in toward the controller to seat it.

6. Tighten both captive screws to secure the controller.

Insert the Optional Secondary Controller

If your new S1000 array is a dual controller configuration,

install the Secondary controller in the remaining bay:

1. At the Secondary bay (labeled CL2), loosen the two

captive screws on the bay cover and swing the levers out

to about 45º.

2. Pull the cover out and set aside.

3. Loosen the two captive screws on the controller and

swing the levers out to about 45º.

4. Carefully slide the Secondary controller into the empty

bay until resistance is felt.

5. Swing both levers in toward the controller to seat it.

6. Tighten both captive screws to secure the controller.

Battery Bay Cover

Screws

BBM

Notched Ed

Master Bay Cover

Master Bay Cover Captive

Screws

Bay Cover

Captive Screws

Bay Cover

Step 3: Install Array in Rack

Install Rack Tray

1. Install the screw clips on the inside of the square-holed

rack rails as shown in the graphics to the right.

Three on the right and two on the left.

2. Install the Right tray rail:

a. Position the rail with the front flange (labeled RF for

Right Front) outside the rack rail and the bottom hole at

the bottom of the 2U space.

b. Use two gold screws to secure it.

c. Repeat Steps a–b to secure the rear flange (label RR

for Right Rear).

3. Repeat Step 2 for the Left tray rail (LF and LR).

Insert Array in Rack

WARNING: It is recommended that a mechanical lifter (or at

least two people) be used during rack installation or removal

to prevent injury.

AVERTISSEMENT: Pour éviter toute blessure il est

recommande qu'un monte-charge (ou deux personnes au

moins) soit utilisé lors de l'installation ou de l'enlèvement du

support.

1. Use a mechanical lifter to position the S1000 chassis in

front of the rack.

2. Slide the unit onto the rack tray until it stops.

3. Use three black screws in the front flange holes to secure

the unit to the vertical rack rails.

Step 4: Install the Drives

Drive Bay Numbering

The drives can be installed into any unused bay in the chassis.

IMPORTANT: Install drive assemblies into each of bays 1

through 4 (shaded bays in graphic) as the system event logs

are saved on those drives. Otherwise, event logs will no longer exist

after a reboot.

NOTE: While drives having different capacities can be installed in

the unit, they should be installed as part of different RAID sets

because capacity usage of all the drives in a RAID set is limited to

the capacity of the smallest drive in that set.

Front Clip

Locations

Rear Clip

Locations

Front

Screws

Install Drives

NOTE: Do not remove the disk drives from their carriers. Doing so

voids the drive warranty.

As shipped, the first four bays are empty and the remaining

bays have blank drive carriers in them. Once the unit is in the

rack, install the drives before continuing:

1. If a blank drive carrier is in the bay where you are about

to install a drive, remove the blank by pressing the lever

release button and pulling it out.

Save the blank for possible future use.

2. Press the button to release the lever on a drive assembly.

3. Position the drive assembly in front of an empty bay and

slide it in until resistance is felt.

4. Push the lever in to lock the assembly in the bay.

5. Repeat Steps 1–4 for each remaining drive assembly.

IMPORTANT: To maintain proper airflow and cooling, a drive

assembly or a blank drive carrier must be installed in every

bay. Leave drive blanks in bays not used; no empty bays are allowed.

Attach the Bezel

1. Insert the bezel tab into the chassis left flange hole under

the Front Panel Display.

2. Push the latch toward the bezel center, swing the right

side of the bezel into place against the drives, and release

the latch.

Step 5: Attach Cables and Power Cords

Connection Planning

Use this checklist to help you plan the incorporation of your SnapSAN S1000 into your Management and SAN networks.

Management Setup

• IP address – DHCP (default) used or Static IP address set.

• Switch connections – One (or two on a dual controller system) Management ports (RJ45) to connect to the

Management network.

Host Connections

The number of available connections for both the single and dual controllers are shown. Dual controllers double the number

of connections available.

Type Single Controller Dual Controller Connection to Host

Fibre Channel Two 4Gb (SFP) Four 4Gb (SFP) Fibre switch

1Gb iSCSI Four 1Gbs (RJ45) Eight 1Gbs (RJ45) 1Gb Ethernet switch

10Gb iSCSI Two 10Gbs (SFP+) Four 10Gbs (SFP+) 10Gb Ethernet switch

SAS Two 6Gbs (SFF-8088) Four 6Gbs (SFF-8088) SAS switch or connected directly to host

Slide in Drive

Secure Latch

ront

ane

LatchTab

Attach Network Cables

CAUTION: The speed/duplex setting of the S1000 defaults to

autonegotiate. The switch to which the unit is connected must

also be configured to autonegotiate; otherwise, network throughput

or connectivity to the array may be seriously impacted.

Follow these steps for each controller:

1. Plug the management connection into the Management

port (4) using a Category 5e (or better) cable.

Connect the S1000 Management port to a 1Gb or better

Ethernet switch on the same LAN as the management

system.

2. Connect all iSCSI or Fibre Channel cables between the

controller network ports (7) and the switch.

If SFP modules for Fibre Channel or SFP+ modules for

10Gb iSCSI are used, refer to the instructions that come

with them on how to install them.

3. For iSCSI controllers, it is recommended that a iSNS

server be connected to the same LAN as the switch.

4. If an APC UPS with Smart-UPS is used, plug the supplied

UPS cable into the Smart-UPS port on the Master

controller and the other end into the APC serial cable

attached to the UPS.

5. If one or more SnapDisk™E1000 expansion arrays are

used, connect the top of the chain to the SAS expansion

port on the Master controller.

NOTE: Additional E1000s can be daisy-chained off the last of

any previously connected E1000 arrays. Refer to the E1000

documentation for details.

Setup Examples

These examples show ways to set up a single- or dual-controller system. While these diagrams are basically for the 1Gb

iSCSI controller, they are generalizations and can be used for the 10Gb iSCSI, Fibre Channel, and SAS controllers too.

NOTE: For dual controllers, plug the Secondary controller into a surge-protected power strip.

iSCSI 4-Port Controller

1 - Expansion SAS Port

2 - Smart-UPS Port

3 - Console Serial Port

4 - Management Port

5 - Battery Check

(Button)

6 - Cache LEDs

7 - iSCSI RJ45 Ports

12 456 73

10 Gb iSCSI Controller

iSCSI SFP+ Ports & LEDs

Fibre Channel Controller

Fibre Channel SFP Ports

SAS Controller

SAS SFF-8088 Ports & LEDs

(for iSCSI only) (for iSCSI only)

Single Controller Dual Controllers

Computer Computer

Attach Power Cords

1. Attach the power cords to the power cord sockets on the

Power Supply modules.

2. Plug the Master power cord from beneath the Master

controller into a UPS appliance (or a properly-grounded

AC power source).

3. On a dual-controller system, plug the Secondary power

cord into a surge-protected source.

Step 6: Power On the Units

Turn on the arrays as follows:

1. Turn on all expansion arrays using each one’s main

power switch.

2. Wait until the expansion arrays are up and running.

3. Turn on the SnapSAN S1000 by using the power switch.

The unit performs a Self Test which takes a few minutes.

You are now ready to configure your system.

Step 7: Basic Configuration

Change to Static IP Address (Optional)

If desired, or if there is no DHCP server on the network, the

default DHCP address can be changed to a static IP address.

Web Management Interface:

1. Make a note of the current DHCP-assigned IP address.

2. Using a browser on the Management computer on the

same network, log in to that IP address.

Default user name is “admin” and password is “admin.”

3. Click the System Configuration option on the left Menu

Bar.

4. Click the Network Settings tab.

5. In the IP Address section, select Specify a Static IP

Address.

6. Enter the IP Address, Subnet Mask, and Gateway,

then click Apply.

Front Panel Display:

1. Press ENT to access the main option list.

2. Press five times to Change IP Config, and press ENT.

3. Press twice to Static IP, and press ENT.

4. At IP Address, press ENT, enter the static IP address,

and then press .

Use the arrows to change the numbers, use the ENT

button to accept the current vale and move to the right,

and use the ESC button accept and move to the left.

After changing the final digit (on the right), press ENT to

accept the change and return to the higher level.

Power Cord Socket

Power Switch

5. At IP Subnet Mask, press ENT, enter the mask IP

address, and then press .

6. At IP Gateway, press ENT, enter the gateway IP address,

and then press .

7. At Apply IP Setting, press ENT, press (for Yes), and

then press ENT to accept the change.

Dual Controller Configuration

When using a Secondary controller in the system, it is

necessary to change the Controller Operation Mode from Single

to Dual.

1. Go to

System Maintenance > Upgrade

2. Change the Controller Operation Mode to

Dual

, and click

Apply

3. Shutdown the SnapSAN S1000 to initiate the change:

• Web Management Interface – Go to

System

Maintenance > Reboot and Shutdown

and click the

Shutdown

icon.

• Front Panel Display – Press

ENT

, go to

Reset/Shutdown

(third option), and select

Shutdown

4. At the System Shutdown message, turn the power OFF.

5. Turn the power back ON.

Refer to the SnapSAN S1000 User Guide for configuration

options.

Build RAID Group Using Wizard

This wizard guides you through the process of setting up basic

array information, configuring network settings, and the

creating a RAID Group. At the Management computer:

1. Browse to the assigned IP address to launch the Web

Management Interface.

2. Log in as Administrator.

Default user name is “admin” and password is “admin.”

3. Click

Quick Installation

on Menu Bar to left.

4. Follow the Wizard’s four basic steps to build a RAID

Group on your new S1000 storage array.

The

Volume Creation Wizard

can be used to:

•Choose from the largest capacity for each RAID level.

•Determine the fewest number of disks for each RAID

level or volume size.

http://support.overlandstorage.com

You can get additional technical support on the Internet at the Overland Storage Support web page, or by contacting Overland Storage using

the information found on the Contact Us page on our web site.

SnapSAN™ S1000 Storage Array

Step 8: Additional Information

User Guide

For detailed information on setting up and configuring your

S1000, refer to the SnapSAN S1000 User Guide. It is available

online at:

http://support.overlandstorage.com/support/snapsan.htm

Follow the link on the right side of the page to access the user

guide.

VSS Software

VSS software is available for installation to support both VSS

and VSM. It is available online at:

http://support.overlandstorage.com/support/snapsan.htm

Warranty and Technical Support

For warranty and technical support information, see our

http://www.overlandstorage.com/company/contact-us/

index.aspx

To search for more service information, visit our Expert

Knowledge Base System:

http://support.overlandstorage.com/kb

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