Nortel 1000 Con?guration guide Guide

Nortel Communication Server 1000

Branch Ofﬁce Installation and

Commissioning

NN43001-314

Document status: Standard

Document version: 01.02

Document date: 20 June 2007

Sourced in Canada.

The information in this document is subject to change without notice. The statements, conﬁgurations, technical

data, and recommendations in this document are believed to be accurate and reliable, but are presented without

express or implied warranty. Users must take full responsibility for their applications of any products speciﬁed in this

document. The information in this document is proprietary to Nortel Networks.

Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

Revision history

June 2007

This document has been up-issued to reﬂect changes in technical content

for CR Q01514742.

May 2007

Standard 01.01. This document is issued to support Communication Server

1000 Release 5.0. This document contains information previously contained

in the following legacy document, now retired: (553-3001-314).

September 2006

Standard 5.00. This document is up-issued for CR Q0143871, with an

update to Procedure 23, which resulted in no remote access over IP

Network to CS. See Page 297.

January 2006

Standard 4.00. This document is up-issued for CR Q01202736, with

information on reconﬁguring Call Server alarm notiﬁcation levels if

necessary when conﬁguring Adaptive Network Bandwidth Management.

See pages 74 and 82

August 2005

Standard 3.00. This document is up-issued to support CS 1000 Release 4.5.

October 2003

Standard 1.00. This document is a new NTP for Succession 3.0. It was

created to support a restructuring of the Documentation Library. This

document contains information previously contained in the following legacy

document, now retired: Branch Ofﬁce (553-3023-221).

Nortel Communication Server 1000

Branch Ofﬁce Installation and Commissioning

NN43001-314 01.02 Standard

Release 5.0 20 June 2007

4Revision history

Nortel Communication Server 1000

Branch Ofﬁce Installation and Commissioning

NN43001-314 01.02 Standard

Release 5.0 20 June 2007

Contents

New in this release 17

MG 1000B hardware platform 17

Media Card MC32S 18

Main and Branch Ofﬁce running different releases 18

Main Ofﬁce and Branch Ofﬁce Migration 18

How to get help 19

Getting help from the Nortel web site 19

Getting help over the telephone from a Nortel Solutions Center 19

Getting help from a specialist by using an Express Routing Code 19

Getting help through a Nortel distributor or re-seller 20

Overview 21

Contents 21

What is Branch Ofﬁce? 22

Main Ofﬁce and Branch Ofﬁce Migration 24

MG 1000B (MGC) compared to the MG 1000B (SSC) 24

MGC Serial Ports 26

Single CPU Implications 26

Dual CPU Implications 26

Terminal Server Support 26

MGC serial port default conﬁguration 27

MGC serial ports conﬁguration change in Overly 17 27

CEMux Support 27

Clock References 28

Main ofﬁce hardware description 28

MG 1000B platform hardware description 29

MG 1000B Core 31

MG 1000B Expander 33

Signaling Server 34

Network Routing Service (NRS) 35

Telephones 36

Voice Gateway Media Card 37

Analog or digital trunk cards 38

Analog or digital line cards 38

Nortel Communication Server 1000

Branch Ofﬁce Installation and Commissioning

NN43001-314 01.02 Standard

Release 5.0 20 June 2007

6Contents

MG 1000B with MGC Data Networking 38

MGC Network Connections 40

MG 1000B platform conﬁguration overview 44

MG 1000B platform without an MG 1000B Expander 45

MG 1000B platform with an MG 1000B Expander 46

Capacity 47

Media Card DSP capacity 47

Software requirements 47

Main and Branch Ofﬁce running the same release 47

Main and Branch Ofﬁce running different releases 48

Package Combinations 50

Supported applications 50

Survivability 50

Active Call Failover 52

Conﬁguring S2 IP Address to point to the main ofﬁce TPS 53

Bandwidth Management 55

Contents 55

Introduction 55

Codec negotiation 56

SIP example 57

G.711 A-law and mu-law interworking 58

Bandwidth management and codecs 58

Codec selection 59

Codec selection algorithms 59

Conﬁguring Bandwidth Management parameters 62

Conﬁguration rules 62

Network Planning 62

Enabling codecs 63

Conﬁguring Bandwidth Management 64

Maintenance commands 67

Adaptive Network Bandwidth Management 70

Description 70

Feature packaging 76

Conﬁguration rules 77

Conﬁguring Adaptive Network Bandwidth Management 77

Maintenance commands 84

Tandem Bandwidth Management overview 90

Application 91

Dialing Plan Overview 91

Network using Uniform Dialing Plan 93

Common details 94

Differences when every Branch Ofﬁce HLOC is shared with the main ofﬁce 95

Call between two branch ofﬁces associated with the same main ofﬁce 96

Nortel Communication Server 1000

Branch Ofﬁce Installation and Commissioning

NN43001-314 01.02 Standard

Release 5.0 20 June 2007

Contents 7

Every Branch Ofﬁce HLOC is shared with the main ofﬁce 96

No Branch Ofﬁce HLOC is shared with the main ofﬁce, but can be shared with

another Branch Ofﬁce 97

No Branch Ofﬁce HLOC is shared with the main ofﬁce or another Branch

Ofﬁce 98

Call between branch ofﬁces associated with different main ofﬁce 99

Every Branch Ofﬁce HLOC is shared with the main ofﬁce 99

No Branch Ofﬁce HLOC is shared with the main ofﬁce or another Branch

Ofﬁce 102

Summary of provisioning procedures for Tandem Bandwidth Management 104

Provisioning Example of Tandem Bandwidth Management 105

Network using mixed Coordinated Dialing Plan and Uniform Dialing Plan 111

Call between two local branch ofﬁces 112

Call between branch ofﬁces associated with different main ofﬁces 113

Network using CDP only 115

Call between two local branch ofﬁces 117

Call between branch ofﬁces associated with different main ofﬁces 118

Bandwidth Management Support for Network Wide Virtual

Ofﬁce 121

Contents 121

Feature description 121

Operating parameters 122

Assumptions 122

Feature interactions 122

Interaction with Zone-based Digit Manipulation 123

Interaction with Time and Date 123

Interaction with Off-Hook Alarm Security 123

Feature packaging 123

Feature implementation 123

Task summary list 123

Feature operation 125

Alternative Call Routing for Network Bandwidth Management127

Contents 127

Description 127

ALTPreﬁx 129

How Alternative Call Routing for NBWM works 130

Dialing plans 131

Examples of Alternative Call Routing for NBWM in operation 132

Operating parameters 143

Feature interactions 144

Call Redirections 144

Multiple Appearance Directory Number 144

Network Bandwidth Management 144

Nortel Communication Server 1000

Branch Ofﬁce Installation and Commissioning

NN43001-314 01.02 Standard

Release 5.0 20 June 2007

8Contents

Network Class of Service 144

Network Routing Service (NRS) 145

Trunk Route Optimization (TRO) 145

Virtual Ofﬁce 145

Feature packaging 145

Feature implementation using Command Line Interface 145

Task summary list 145

Sample printout 146

Feature implementation using Element Manager 147

Zone conﬁguration 147

Diagnostics 149

Maintenance 155

Command Line Interface maintenance 155

Element Manager maintenance 155

Feature operation 158

How the Branch Ofﬁce feature works 159

Contents 159

Introduction 160

Normal Mode and Local Mode operation 160

Normal Mode 160

Local Mode 160

Virtual Trunks 164

IP Phone calls 165

Zones 165

Vacant Number Routing 165

Time of Day 166

MG 1000B IP Phone to local PSTN calls 166

IP Phone to analog (500/2500-type) or digital telephone calls 167

Conference calls 167

Group Call 168

Conﬁguring non-zero S2 IP Addresses 169

Points to remember 170

Conﬁguring the S2 IP Address parameter 171

Multiple Appearance DN (MADN) 172

IP Phones with the same DN at the Branch Ofﬁce 172

IP Phones with the same DN at the main ofﬁce 172

Emergency services 172

Conﬁguring ESA for emergency services 173

Conﬁguring SPN for emergency services 174

Abbreviated Dialing 174

MG 1000B Core interoperability 176

Network Wide Redundancy Phase II and Network Music 176

Nortel Communication Server 1000

Branch Ofﬁce Installation and Commissioning

NN43001-314 01.02 Standard

Release 5.0 20 June 2007

Contents 9

Planning and management 179

Contents 179

Data network planning 179

LAN/WAN bandwidth requirements 180

Branch Ofﬁce dialing plan 181

Emergency Services 182

Zones 182

Music on Hold 182

ESN Access Codes 182

Provisioning the IP Phones 182

Conﬁguration example for PSTN resources at the Branch Ofﬁce 183

Management 185

Remote Access 185

Element Manager 185

Telephony Manger 3.1 186

Set-Based Installation for IP Phones 186

Trafﬁc measurement 186

Call Detail Recording (CDR) 187

Proactive Voice Quality management 188

System security 189

Adding a Branch Ofﬁce 191

Contents 191

Introduction 191

Main ofﬁce requirements 192

Optional features 193

Branch Ofﬁce requirements 193

Implementation summary 194

Adding a CS 1000 Release 5.0 Branch Ofﬁce to a Branch Ofﬁce with a previous

software release 196

Upgrade the entire network to CS 1000 Release 5.0 197

Upgrade only the main ofﬁce to CS 1000 Release 5.0 198

Converting a Small System to a Branch Ofﬁce 201

Contents 201

Introduction 201

Requirements 201

Conversion 202

Implementation summary 203

Upgrading to CS 1000 Release 5.0 207

Contents 207

Introduction 207

Upgrading to CS 1000 Release 5.0 208

Nortel Communication Server 1000

Branch Ofﬁce Installation and Commissioning

NN43001-314 01.02 Standard

Release 5.0 20 June 2007

10 Contents

Main ofﬁce conﬁguration 209

Contents 209

Introduction 209

Zone parameters 210

Element Manager zone conﬁguration 213

IP Phone passwords and parameters 215

MG 1000B IP Phone conﬁguration 218

MG 1000B IP Phone conﬁguration using TM 3.01 218

MG 1000B IP Phone conﬁguration using LD 11 218

MG 1000B platform hardware installation 221

Contents 221

Installing an MG 1000B Core 221

Readiness checklist 222

Rack-mounting an MG 1000B Core or MG 1000B Expander 223

Installing cards 227

Installing a Signaling Server 228

Materials required 228

Preparing for rack-mounting 230

Rack-mounting 232

Connecting and powering up the Signaling Server 235

MG 1000B software installation 239

Contents 239

Signaling Server software installation 239

Materials required 240

Creating the Signaling Server CD 240

Installing the Signaling Server software 241

Upgrading the SIgnaling Server software 241

Signaling Server tools 241

Signaling Server port speed 243

Verifying a successful conﬁguration 244

Connecting the MG 1000B Core to the network 244

Using Element Manager to conﬁgure the node 247

Installing MG 1000B Hardware 249

Installing the cards 250

Installing a DSP Daughterboard 250

Installing the MGC card 251

Installing the CP PM card 252

Branch Ofﬁce conﬁguration 255

Contents 255

Conﬁguring the Branch Ofﬁce 255

Nortel Communication Server 1000

Branch Ofﬁce Installation and Commissioning

NN43001-314 01.02 Standard

Release 5.0 20 June 2007

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