Multitech MultiModem MT5600ZDX User manual

Model MT5600ZDX

Model MT5600ZDXV

Data/Fax Modem

Voice/Data/Fax Modem

Quick Start Guide

MultiModem MT5600ZDX and MT5600ZDXV

Quick Start Guide

Models MT5600ZDX & MT5600ZDXV

PN 82098752 Revision C

This publi ation may not be reprodu ed, in whole or in part, without prior expressed

Multi-Te h Systems, In . makes no representations or warranties with respe t to

the ontents hereof and spe ifi ally dis laims any implied warranties of

mer hantability or fitness for any parti ular purpose. Furthermore, Multi-Te h

Systems, In . reserves the right to revise this publi ation and to make hanges

from time to time in the ontent hereof without obligation of Multi-Te h Systems,

In . to notify any person or organization of su h revisions or hanges.

Revision Date Description

A 8/30/99 Joint Qui k Start Guide for ZDX & ZDXV

B 2/15/01 Update installation se tion

C 06/07/02 Update for Plug-&-Play and PhoneTools.

Trademarks

MultiModemZDX, Multi-Te h, and the Multi-Te h logo are trademarks of Multi-

Te h Systems, In . All other brand and produ t names mentioned in this

publi ation are trademarks or registered trademarks of their respe tive

ompanies.

Patents

This devi e is overed by one or more of the following patents: 6,031,867;

6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534;

5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356;

5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649;

5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395;

5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425;

D361,764; D355,658; D355,653; D353,598; D353,144; 5,355,365; 5,309,562;

5,301,274. Other patents pending.

Recording Your Modem Information

Complete the following information about your Multi-Te h modem before alling

Te hni al Support.

Modem Model No.:___________________

Modem Serial No.:____________________

The model and serial numbers are printed on the bottom of the modem.

Note the status of the modem before contacting Technical Support. The status

can include information about LED indicators, screen messages, diagnostic test

results, problems with an application, etc.

Quick Start Guide

Getting Started

This guide shows you step-by-step how to set up your Multi-Tech

MT5600ZDX or MT5600ZDXV modem. For detailed i formatio o how

to i stall, test, a d use your modem, see the complete User Guide o

CD-ROM provided with your modem.

What You Will Need

Before starti g, make sure you have everythi g you will eed.

We supply

A MT5600ZDX data/fax modem or a MT5600ZDXV voice/data/

fax modem

A DC power tra sformer

O e RJ11 pho e cable

A pri ted Quick Start Guide (this ma ual)

A system CD co tai i g modem drivers, commu icatio s software

(Pho eTools), a d a complete User Guide

Four vi yl gripper feet for the bottom of the modem

You supply

A computer with a available serial port. The processor speed

should be at least 75 MHz i order to take full adva tage of the

ZDXVs telepho y features.

A shielded RS-232 serial cable with a male DB-25 co ector o

o e e d a d a co ector to match your computers serial port o

the other e d.

A earby AC power outlet

A earby pho e jack

(Optio al) If you wa t speakerpho e fu ctio s alo g with the

ability to record sou d or .WAV files through the sou d card at

the same time, you will eed:

O e stereo PC micropho e

O e stereo male-to-male patch cord

O e sou d card

Speakers

MultiModem MT5600ZDX and MT5600ZDXV

Safety Warnings

Use this product o ly with UL- a d CUL-listed computers.

Never i stall pho e wiri g duri g a light i g storm.

Never i stall a pho e jack i a wet locatio u less the jack is

specifically desig ed for wet locatio s.

Never touch u i sulated pho e wires or termi als u less the pho e

li e has bee disco ected at the etwork i terface.

Use cautio whe i stalli g or modifyi g pho e li es.

Avoid usi g a pho e (other tha a cordless type) duri g a electrical

storm; there is a risk of electrical shock from light i g.

Do ot use a pho e i the vici ity of a gas leak.

To reduce the risk of fire, use o ly 26 AWG or larger telepho e li e

cord.

Installation Process

Connections for the MT5600ZDX

Tur off your computer. Place the modem i a co ve ie t locatio , a d the

co ect it to your computers serial port, to the pho e li e, to AC power, a d

to your pho e.

✳#

Figure 1. MT5600ZDX Connection

See Page 4 for MT5600ZDXV Connections

Quick Start Guide

1. Connect t e Modem to Your PC

Plug o e e d of the RS-232 serial cable i to the RS-232 co ector o

the modem, a d plug the other e d i to a serial port co ector o

your computer, such as COM1 or COM2. You supply the RS-232

cable.

2. Connect t e Modem to t e P one Jack

Plug o e e d of the pho e cable i to the modems LINE jack a d the

other e d i to a pho e wall jack. The pho e cable is i cluded with

your modem.

Note: The LINE jack is ot i tercha geable with the PHONE jack. Do ot

plug the pho e i to the LINE jack or the li e cable i to the PHONE jack.

3. (Optional) Connect t e Modem to t e P one

For voice-o ly calls, plug a pho e i to the modems PHONE jack.

4. Connect t e Modem to t e AC Power Outlet

Plug the DC power tra sformer i to a AC power outlet or power strip.

Plug the other e d i to the POWER jack o the modem. The DC

power tra sformer is i cluded with your modem.

Note: Use o ly the DC power tra sformer supplied with the modem.

Use of a y other tra sformer voids the warra ty a d ca damage the

modem.

5. Power on Test

Test the modem by tur i g it o (a o -off switch is located o the

side pa el). Whe you apply power, the modem performs a

diag ostic self-test. The 56 i dicator lights, a d if a termi al program

is ru i g, the TR i dicator also lights. If this does ot happe , check

that the power switch is o , the power supply is solidly co ected,

a d the AC outlet is live. If these measures do ot work, see the

chapter o Troubleshooting i the complete User Guide.

MultiModem MT5600ZDX and MT5600ZDXV

Connections for the MT5600ZDXV

PWR RS232 PHONE LINE

Figure 2. MT5600ZDXV Connection

1. Follow all of t e Connection Directions for t e MT5600ZDX

The add these steps:

2. Connect t e Microp one

For voice mail or speakerpho e applicatio s, plug a u amplified

micropho e i to the MIC jack o the side of the modem. The

micropho e should have a stereo 1/8-i ch mi i plug. Do ot use a

mo opho ic micropho e.

3. Connect t e Speaker

For speakerpho e or voice mail applicatio s, use a 1/8-i ch-plug

male-to-male stereo patch cord to co ect the SPKR jack o the side

of the modem to the LINE IN jack o your sou d card. If your sou d

card does ot have a LINE IN jack, use its MIC jack. The stereo male-

to-male patch cord ca be purchased at a local PC retail store.

If you do ot have a sou d card, you ca plug a amplified speaker

directly i to the SPKR jack.

Quick Start Guide

Installing the Modem Driver

If you use Wi dows 95/98/Me/NT/2000/Xp, you must i stall the modem

driver as described here. If you use a other operati g system, see the

User Guide. Whe operati g the modem u der Wi dows 95/98/Me/

2000/Xp, the modem driver ca be i stalled by usi g the Plug-a d-Play

feature. Follow the 4-step procedure below. For Wi dows NT, which

does ot support Plug-a d-Play, follow the 8-step procedure o the ext

page.

Modem Driver Installation for Windows 95/98/Me/2000/Xp

1. Make sure your modem is co ected properly, a d the tur o

your computer. Wi dows should detect your ew modem a d

ope the Install New Modem wizard.

Note: If Wi dows ca ot fi d a modem, your modem may be

tur ed off, it may be plugged i to the wro g co ector o your

computer, or the serial cable may be faulty. See No e of the

LEDs Light Whe the Modem Is Tur ed O  a d The Modem

Does Not Respo d to Comma ds i the Troubleshooti g

chapter of the User Guide.

2. I sert the system CD-ROM, a d the click OK.

3. Wi dows i stalls a d co figures the modem.

4. Click Finish to exit.

MultiModem MT5600ZDX and MT5600ZDXV

Modem Driver Installation for Windows NT

1. Make sure your modem is co ected properly, a d the tur o

your computer. Wi dows should detect your ew modem a d

ope the Install New Modem wizard.

Note: If Wi dows ca ot fi d a modem, your modem may be tur ed

off, it may be plugged i to the wro g co ector o your computer,

or the serial cable may be faulty. See No e of the LEDs Light Whe

the Modem Is Tur ed O  a d The Modem Does Not Respo d to

Comma ds i the Troubleshooti g chapter of the User Guide.

2. I the Install New Modem wizard, select Dont detect my modem;

I will select it from a list, a d the click Next. A dialog box with

a list of ma ufacturers a d a list of modem models appears.

3. I sert the system CD-ROM a d the click Have Disk.

4. I the Install from Disk dialog box, select the drive that the CD is

i , a d the click OK.

5. A list of modems appears. Select your modem a d click Next.

6. Select the port that the modem is co ected to, a d the click Next.

7. Wi dows i stalls a d co figures the modem.

8. Click Finish to exit.

Quick Start Guide

Loading Data ommunications Software

MultiTech i cludes a data commu icatio s software package o the prod-

uct CD shipped with your modem. I ge eral, however, the modem will work

with most data commu icatio s software packages. Data commu icatio s

software gives the user access to lower-level comma ds that gover (at a

detailed tech ical level) how the modem operates, that is, how the modem

ha dles i comi g a d outgoi g data streams, etc.

Load the software as you would a y Wi dows applicatio program. Duri g

i stallatio u der Wi dows NT/2000/Xp, a advisory scree may appear

sayi g FAX capture driver i stallatio  a d causi g a delay i the i stalla-

tio . Be aware that this is ormal a d the i stallatio process has ot failed

or stalled. Simply wait a few mome ts u til this scree disappears.

MultiModem MT5600ZDX and MT5600ZDXV

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