Multitech MultiModem MT5600ZDX User manual

Model MT5600ZDX

Data/Fax Modem

Modem transmission de données/Fax

Daten/Fax-Modem

Modem per dati e fax

Fax Modem de Datos

Model MT5600ZDXV

Data/Fax Modem with AT#V Command Set Support

Modem transmission de données/Fax avec AT#V Traitement de

commandes de la voix

Daten/Fax-Modem mit Unterstützung der AT#V Sprachbefehissätze

Modem per dati e fax con supporto comandi AT#V per le funzioni Voce

Fax Modem de Datos con AT#V Apoyo del ajuste del Comando de Voz

Quick Start Guide

Guide de démarrage rapide

Benutzerhandbuch

Istruzioni per l'uso

Manual del usario

QuickStartGuide

82095801RevisionB

MT5600ZDXandMT5600ZDXV

This publication may not be reproduced, in whole or in part, without prior

Multi-Tech Systems, Inc. makes no representations or warranties with respect to

the contents hereof and specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose. Furthermore, Multi-Tech

Systems, Inc. reserves the right to revise this publication and to make changes

from time to time in the content hereof without obligation of Multi-Tech Systems,

Inc. to notify any person or organization of such revisions or changes.

Revision Date Description

A1/25/99 Manual based on English manual PN 2069501

B3/12/01 Released as part of the MT5600ZDX/ZDXV CD

Trademarks

MultiModemZDXand ZDXV, Multi-Tech, and the Multi-Tech logo are trademarks of

Multi-Tech Systems, Inc. K56flex is a registered trademark of Rockwell Interna-

tional Corporation and Lucent Technologies Corporation. All other brands and

product names mentioned in this publication are trademarks or registered trade-

marks of their respective companies.

Record Your Modem Information

Complete the following information about your Multi-Tech modem before calling

Technical Support.

Modem Model No.:___________________

Modem Serial No.:____________________

The model and serial numbers are printed on the bottom of the modem.

Technical Support

Country By Email By Phone

France: [email protected] +(33) 1-64 61 09 81

India: [email protected] +91 (124) 6340778

U.K.: [email protected] +(44) 118 959 7774

U.S and Canada: sup[email protected] (800) 972-2439

Rest of the World: sup[email protected] +(763) 717-5863

Note the status of the modem before contacting Technical Support; for example,

LED indicators, screen messages, diagnostic test results, problems with a specific

application, etc.

CONTENTS OVERVIEW

English 7

Français 17

Deutsch 28

Italiano 38

Español 48

Contents

Chapter 1 - Introduction and Description

Introduction ........................................................................................................1-7

Product Description...........................................................................................1-7

General features ...............................................................................................1-8

What Is in Your Modem Package?....................................................................1-9

Chapter 2 - Installation and Connection

Installation ....................................................................................................... 1-10

Safety Warnings ............................................................................................. 1-10

Installation Process ........................................................................................ 1-11

LED Indicators ................................................................................................ 1-13

Is Your MultiModemZDX Ready for Use? ..................................................... 1-14

Operating Your MultiModemZDX.................................................................... 1-15

Simple Operations .......................................................................................... 1-15

Hardware/Software Confirmation .................................................................. 1-16

Chapitre 1 - Introduction et description

Introduction ..................................................................................................... 1-17

Description du produit .................................................................................... 1-17

Chapitre 2 - Installation et connexion

Installation ....................................................................................................... 1-21

Avertissements de sécurité........................................................................... 1-22

Procédure d’installation du matériel .............................................................. 1-23

Voyants DEL ................................................................................................... 1-24

Votre modem MultiModemZDX est-il prêt à l’emploi?................................... 1-26

Utilisation du modem MultiModemZDX ........................................................ 1-26

Opérations simples ........................................................................................ 1-27

Confirmation du bon fonctionnement du matériel

et du logiciel..................................................................................................... 1-27

Kapitel 1 - Einführung und Beschreibung

Einführung ....................................................................................................... 1-28

Produktbeschreibung ..................................................................................... 1-28

Generelle Ausstattung:................................................................................... 1-29

Kapitel 2 - Installation

Installation ....................................................................................................... 1-31

Sicherheitshinweise........................................................................................ 1-32

Installationsverfahren ..................................................................................... 1-33

LED-Anzeigen................................................................................................. 1-34

Ist Ihr MultiModem einsatzbereit? ................................................................. 1-35

Anwendung des MultiModem......................................................................... 1-36

Einfache Anwendungsschritte ....................................................................... 1-36

Hardware/Software-Prüfung.......................................................................... 1-37

Capitolo 1 - Introduzione e descrizione

Introduzione .................................................................................................... 1-38

Descrizione del prodotto................................................................................ 1-38

Capitolo 2 - Insallazione e configurazione

Installazione .................................................................................................... 1-41

Misure di sicurezza ........................................................................................ 1-42

Procedura di installazione.............................................................................. 1-43

Spie LED ......................................................................................................... 1-44

Il MultiModem è pronto all’uso?...................................................................... 1-45

Uso del MultiModem ....................................................................................... 1-45

Conferma hardware/software........................................................................ 1-47

Capítulo 1 - Introducción y descripción

Introducción .................................................................................................... 1-48

Descripción del producto............................................................................... 1-48

Capítulo 2 - Instalación y conexión

Instalación ....................................................................................................... 1-51

Avisos de advertencia.................................................................................... 1-52

Proceso de instalación ................................................................................... 1-53

Indicadores de LED........................................................................................ 1-54

¿Ya se puede usar el MultiModem? .............................................................. 1-55

Cómo usar el MultiModem ............................................................................. 1-55

Operaciones simples ..................................................................................... 1-56

Confirmación del dispositivo del módem y del programa ............................ 1-57

English

Chapter 1 - Introduction and Description

Introduction

Welcome to the world of data communications. You have acquired one of the

finest intelligent modems available today, the MultiModem ZDX, from Multi-Tech

Systems. This Owner’s Manual will help you install your MT5600ZDX data/fax or

MultiModemZDX data/fax/voicemodem.

Product Description

Your MultiModemZDX incorporates both V.90 and 56K modem technologies,

allowing Internet connections at data rates up to 56K bps over standard telephone

lines. The V.90 and 56K technology can propel data downstream from the Internet

to your computer at speeds up to 56K bps because data is digitally encoded

instead of modulated. Upstream transmission, mostly keystroke and mouse

commands from your computer to the central site, continue to flow at the

conventional data rate of 33.6K bps.

Your MultiModemZDX offers interactive automatic dialing, as well as command

mode option configuration. You may store four command line/telephone numbers,

of up to 40 characters each, in the modem’s nonvolatile memory. The modem

pulse or tone dials, and recognizes dial tones and busy signals for reliable call-

progress detection.

The MultiModemZDX is a desktop fax/modem for compatible Personal Computers.

The MT5600ZDXV model also provides support for answering machine and voice

mail capabilities. The MultiModemZDX provides dial-up asynchronous

communication capability with other personal computers, terminals, on-line

computer services or other types of computer systems. Connection to the phone

line and/or an attached telephone device is made by RJ11 modular type

connectors; the PC connection is made via an RS232C/V.24 serial cable

receptacle, and low voltage DC power is supplied to the MultiModemZDX through

a modular power supply connection included with the modem. All of these

connections are made at the back of the MultiModemZDX.

The “SPKR or LINE OUT” and “MIC IN” jacks are both located on the side of the

MultiModemZDXV. Hardware installation procedures are described in Chapter 2.

*Thoughthismodemiscapableof56Kbpsdownloadperformance,lineimpairments,publictelephoneinfrastructureand

otherexternaltechnologicalfactorscurrentlypreventmaximum56Kbpsconnections.

MT5600ZDX/ZDXV Quick Start Guide

English

General features

lCompliance with major ITU-T, TIA, and EIA international standards to ensure

compatibility with other modems.

lDistinguishes data, fax, or voice calls using DTMF and tone detection with software

packages supporting these features.

Data

lSupports the V.90 and 56K standards for data transmission at speeds up to

56Kbps, while maintaining compatibility with lower-speed modems.

Note: the V.90 and 56K standards transfer data asymmetrically - client

downloads at speeds up to 56K bps, client uploads at speeds up to 33.6K bps.

lSupports the enhanced ITU-T V.34 standard, with data transmission speeds to

33.6K bps, while also maintaining compatibility with lower-speed modems.

lSupports V.90 and 56K speeds plus 33.6K, 31.2K, 28.8K, 26.4K, 24K, 21.6K,

19.2K, 16.8K, 14.4K, 12K, 9.6K, 7.2K, 4.8K, 2.4K, 1.2K, and 0-300 bps.

lAutomatic fallback to slower speeds in noisy line conditions, and fall-forward to

faster speeds as conditions improve.

lITU V.42 LAP-M and MNP Class 3 and 4 error correction.

lITU V.42bis (4-to-1) and MNP 5 (2-to-1) data compression.

lAutomatic disabling of compression when transferring already-compressed

files.

lAutodial, redial, pulse (rotary) and touch-tone dial.

lDial tone and busy signal detection for reliable call-progress detection.

lCompatibility with the standard AT command set used by most communication

programs.

lMNP10 and MNP10ECTM Enhanced Cellular Performance (error correction).

lH.324 compliant (videophone ready).

lDistinctive ring support to route voice, data, or fax calls on a single phone line.

lPlug and Play (

PnP

) serial support.

lFlashROM upgradable.

Fax

lSupports V.17, Class 1/Group 3 and Class 2 fax communication standards,

allowing it to communicate with other fax modems as well as with fax machines.

lSends and receives faxes from your computer at 14,400 bps, 9600 bps, 7200

bps, 4800 bps, 2400 bps, or 300 bps.

English

Chapter 1 - Introduction and Description

Voice (MT5600ZDXV)

lFull-duplex speakerphone support with adjustable speaker volume control. Can

recordand play backansweringmachinemessagesusingoptionalmicrophone and

speaker.

lRemote/local telephone answering machine (TAM) capabilities include voice mail

control, record/playback, and call screening.

lSupports AT#V voice commands.

Software Considerations

You will need data communications (datacomm), fax communications software

and, for the MT5600ZDXV model, an appropriate application software package to

access the Personal Voice-Mail features. You must have Microsoft Windows 3.1

or later to run these programs. With the appropriate application software you can

use your MultiModemZDX to:

l speed dial

l mute a phone call

l place a call on hold

l forward or transfer a call

l three-way or conference call

l fax from any Windows’ application

l record telephone conversations

MT5600ZDX/ZDXV Quick Start Guide

English

DB-25 DB-9

Installation

In addition to the contents of the MultiModemZDX package, you will need the

following equipment.

Computer

The MultiModemZDX can be connected to any computer with an RS-232 serial port.

Note that your computer system should have a processor speed of at least 75 MHz

in order to take full advantage of the telephony features of this product.

Serial Cable

A serial cable is necessary to connect the MultiModemZDX to your computer. The cable

must have a DB-25P connector at the modem end. For IBM and compatible computers,

the other end may have a DB-25P connector or aDB-9Sconnector,dependingonyour

particular computer and whether you are using the COM1 or the COM2 serial port.

Figure 2-1. Serial Connectors

Telephone Line

You must have a telephone line with a conveniently located connector (jack) to

accept the cable that comes with the MultiModemZDX. If you do not have a

telephone jack near your computer, you should install an extension before

proceeding. In North America, telephone extension kits and accessories are

available at electronics stores and wherever telephones are sold. You may also hire

an independent contractor or your local telephone company to do the work. If you

want to add a line for your MultiModemZDX fax modem, you must contact your

telephone company.

Safety Warnings

lNever install telephone wiring during a lightning storm.

lNever install telephone jacks in wet locations unless the jack is

specifically designed for wet locations.

lNever touch uninsulated telephone wires or terminals unless the

telephone line has been disconnected at the network interface.

lUse caution when installing or modifying telephone lines.

lAvoid using a telephone (other than a cordless type) during an electrical

storm. There may be a remote risk of electrical shock from lightning.

lDo not use the telephone to report a gas leak in the vicinity of the leak.

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