Multitech MTCBA-C-U-N1 User manual

MultiModem®GPRS & CDMA

USB Wireless Modem

MTCBA-G-U

MTCBA-C-U

Quick Start Guide

2 Multi-Tech Systems, Inc. Quick Start Guide

MultiModem®GPRS & CDMA

USB Wireless Modem Quick Start Guide

MTCBA-G-U, MTCBA-C-U

(82001316L, Revision G)

This publication may not be reproduced, in whole or in part, without prior

expressed written permission from Multi-Tech Systems, Inc. All rights

reserved.

Multi-Tech Systems, Inc. makes no representations or warranty with respect to

the contents hereof and specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this

publication and to make changes from time to time in the content hereof

without obligation of Multi-Tech Systems, Inc. to notify any person or

organization of such revisions or changes. Check Multi-Tech’s Web site for

current versions of our product documentation.

Record of Revisions

Revision Date Description

E 09/05/06 Remove caution about connecting USB cable to PC.

F 05/11/07 Revise tech support listing.

G 03/24/08 Add Vista Operating System support.

Trademarks

Trademarks and registered trademarks of Multi-Tech Systems, Inc. include

MultiModem, the Multi-Tech logo, and Multi-Tech. All products or technologies

are the trademarks or registered trademarks of their respective holders.

Technical Support

Country By Email By Phone

Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774

U.S., Canada. all others: support@multitech.com (800) 972-2439 or

(763) 717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763) 785-3500 or (800) 328-9717

Fax 763-785-9874

Internet Address: http://www.multitech.com

MultiModem GPRS & CDMA USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 3

Introduction

The purpose of this guide is to show you how to set up your

MultiModem. For information on operating and configuring your

modem see the User Guide, which is available on the MultiModem

CD and the Multi-Tech Web site. Check Multi-Tech’s Web site for

current versions of our product documentation.

General Safety

The modem is designed for and intended to be used in fixed and

mobile applications. “Fixed” means that the device is physically

secured at one location and is not able to be easily moved to

another location. In a “Mobile” application, the device may be moved

regularly from one location to another.

Caution: Maintain a separation distance of at least 20 cm (8 inches)

between the transmitter’s antenna and the body of the user or

nearby persons. The modem is not designed for, nor intended to be,

used in applications within 20 cm (8 inches) of the body of the user.

RF Interference Issues

Avoid possible radio frequency (RF) interference by carefully

following the safety guidelines below.

•Switch OFF the MultiModem when in an aircraft. The use of

cellular telephones in aircraft is illegal. It may endanger the

operation of the aircraft and/or disrupt the cellular network.

Failure to observe this instruction may lead to suspension or

denial of cellular services to the offender, legal action, or both.

•Switch OFF the MultiModem in the vicinity of gasoline or diesel-

fuel pumps or before filling a vehicle with fuel.

•Switch OFF the MultiModem in hospitals and any other place

where medical equipment may be in use.

•Respect restrictions on the use of radio equipment in fuel

depots, chemical plants, or in areas of blasting operations.

•There may be a hazard associated with the operation of your

MultiModem in the vicinity of inadequately protected personal

medical devices such as hearing aids and pacemakers.

MultiModem GPRS & CDMA USB Wireless Modem

4Multi-Tech Systems, Inc. Quick Start Guide

Consult the manufacturers of the medical device to determine if

it is adequately protected.

•Operation of the MultiModem in the vicinity of other electronic

equipment may cause interference if the equipment is

inadequately protected. Observe any warning signs and

manufacturers’ recommendations.

Vehicle Safety

•Do not use your MultiModem while driving.

•Respect national regulations on the use of cellular telephones

in vehicles. Road safety always comes first.

•If incorrectly installed in a vehicle, the operation of MultiModem

telephone could interfere with the correct functioning of vehicle

electronics. To avoid such problems, be sure that the

installation has been performed by qualified personnel.

Verification of the protection of vehicle electronics should be

part of the installation.

•The use of an alert device to operate a vehicle’s lights or horn

on public roads is not permitted.

Package Contents

Unbundled package

Modem with no Accessories Bundled Package

Modem with Accessories

1 modem

1 mounting bracket

1 Quick Start Guide

1 MultiModem CD

Note: You must supply a USB

cable, screws for the bracket,

and an antenna.

1 modem

1 mounting bracket

1 USB cable

1 antenna

4 rubber feet

1 Quick Start Guide

1 MultiModem CD

Note: You must supply

screws for the bracket.

Notes:

•Your wireless provider will supply the SIM card. Only GPRS

models have SIM cards. CDMA models do not.

•See the User Guide for antenna specifications.

MultiModem GPRS & CDMA USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 5

Activate Your Wireless Account

Please see the wireless account Activation Notices located on the

MultiModem CD. Choose the one for your wireless network

provider and follow the directions to activate your account.

Phone Numbers for the Wireless Modem

Every wireless modem will have its own unique phone number.

The phone number may simply be given to you by your wireless

service provider or it may be on the SIM card or both. Wireless

provider implementations may vary.

Insert the SIM Card into Holder (GPRS only)

The wireless modem requires a SIM card (Subscriber Identity

Module) to operate on a GSM/GPRS network. To install the SIM

card:

1. Using your fingernail or small screwdriver, pry off the SIM

cover.

2. Insert the SIM card into the SIM card slot. The following graphic

illustrates the correct SIM card orientation.

Wireless Service Provider

will give you a SIM card.

Insert SIM card. Replace cover.

3. Verify that the SIM card fits properly; then replace the cover.

MultiModem GPRS & CDMA USB Wireless Modem

6Multi-Tech Systems, Inc. Quick Start Guide

Hook up the Antenna and USB Cable

•Antenna. Connect a suitable antenna to the SMA connector

(see the User Guide for antenna/RF specifications).

•USB Cable. Connect the Series B end of the USB cable to the

modem and the other end to the PC.

Optional – Attach the Modem to a Flat Surface

The MultiModem is mounted against a flat surface with the mounting

bracket and two mounting screws. Drill the mounting holes at the

desired mounting location. The mounting holes must be separated

by 125mm (4 -15/16 inches) center-to-center. Slide the mounting

brackets into slot on the back side of the MultiModem chassis.

Attach the MultiModem to the surface with two mounting screws.

MultiModem GPRS & CDMA USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 7

Installing the MultiModem USB Driver

Compatibility: The wireless modem is compatible with Windows

Vista, 2003, 2000, and Linux.

Windows: Place the MultiModem CD into the PC’s CD-ROM drive

and plug the USB cable into the PC. The Add New Hardware Wizard

will display. Please follow the installation prompts. For detailed driver

installation directions, see the User Guide.

Linux: Under the Linux directory on the MultiModem CD, you will

find the Linux driver and a Readme file. Refer to the Readme file for

the correct driver file and installation guide for your

distribution/version of Linux.

Note: If your model did not include a CD, you can download the

drivers from the Multi-Tech Web site.

AT Commands

AT commands can be used to operate, configure, and query your

modem. The AT Command Reference Guides for GPRS and CDMA

are included on the MultiModem CD and on the Multi-Tech Web site.

For examples of how to use some common operating, configuring,

and querying commands, see the User Guide.

Internet Access

See the User Guide for Internet access directions.

Using Mobile PhoneTools

Mobile PhoneTools is a communication software program included

on your MultiModem CD. You can install this program onto your PC

and use it for making Internet connections, voice calls, SMS

messaging, and email. This program allows you to use your wireless

modem hooked up to your PC as if it were a cell phone.

82001316L

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