Multitech MultiMobile MT5634ZLX User manual

Models MT5634ZLX/E

and MT5634ZLX/E-T/2

Owner’s Manual

MultiMobileTM

Model # MT5634ZLX/E & MT5634ZLX/E-T/2

P/N 82067101

This publication may not be reproduced, in whole or in

part, without prior expressed written permission from Multi-

Multi-Tech Systems, Inc. makes no representations or

warranties with respect to the content hereof and

specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to

revise this publication and to make changes from time to

time in the content hereof without obligation of Multi-Tech

Systems, Inc. to notify any person or organization of such

revisions or changes.

Record of Revisions

Revision Description

B General editorial and technical

(8/1/97) changes.

TRADEMARKS

Trademarks of Multi-Tech Systems, Inc. are as follows:

MultiMobile, Multi-Tech, and the Multi-Tech logo. All other

trademarks are owned by their respective companies.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(612) 785-3500 or (800) 328-9717

U. S. FAX 612-785-9874

Fax-Back Service 612-717-5888

Technical Support (800) 972-2439

BBS (612) 785-3702 or (800) 392-2432

Internet Address: http://www.multitech.com

Technical Writer: mark@ multitech.com

Contents

Chapter 1 - Introduction and Description

About This Manual....................................................7

About This Product ...................................................7

Specifications ...........................................................9

PC Card Interface..............................................9

Dimensions........................................................9

Weight................................................................9

Power.................................................................9

Power Consumption ..........................................9

Cable and Connector ........................................9

Network .............................................................9

Modem Characteristics ...................................10

Fax ...................................................................10

Features..................................................................11

System Requirements ............................................12

Ship Kit Contents....................................................13

Chapter 2 - Installation

Safety Warnings .....................................................14

Installing The MT5634ZLX/E or

MT5634ZLX/E-T/2 Card(s)...................................14

Driver Software Installation ....................................16

Novell NetWare Installation....................................16

Menu Installation .............................................16

Manual Driver Installation.......................................18

Novell Client Installation.........................................19

Microsoft LAN Manager Installation.......................21

Packet Driver Installation .......................................23

Windows for Workgroups Installation (NDIS3

Driver for Workgroup)...........................................23

NDIS2 Driver for Workgroup ..................................25

ODI Driver for Workgroups.....................................26

Windows NT 3.51 / NT 4.0 Installation ..................28

Windows 95 Installation .........................................29

Artisoft Lantastic 6.0 Installation ............................30

iii

Chapter 3 - Comprehensive Driver Notes

Introduction.............................................................31

Factory Default Settings.........................................31

Quick Start ..............................................................31

PC Card Software - Manual Installation .........31

Getting Started .......................................................33

Using DOS Extended Memory Managers..............33

Driver Directory Structure......................................34

Driver Upgrades .....................................................35

Notes for NDIS Driver.............................................36

Notes for Packet Driver ..........................................37

Notes for Windows For Workgroups ......................38

Chapter 4 - Troubleshooting

Introduction.............................................................39

No response to AT commands ........................39

The modem does not execute the command

line .................................................................39

The modem does not give a response after

an AT command was executed .....................40

The modem gives an ‘ERROR’ response

after an AT command was executed ............40

The modem goes off-hook and disables the

telephone line................................................40

The modem does not auto-answer the phone 40

The software does not control the modem

properly or can not detect the modem..........41

The characters on the screen are doubled.....41

No text appears on the screen in Data mode .41

No text appears on the screen when in

Command mode............................................41

The modem does not dial a phone number

after Execution of AT dial command .............42

Communications software dials, but Fails ......42

The modem Connects with some modems,

but not with others.........................................42

When dialing another modem, You receive a

‘CONNECT’ response, but nothing else .......42

The modem speaker does not make any

sound when Connecting to another

modem ..........................................................42

The modem loses the connection when in

use.................................................................43

The modem does not connect with another

modem ..........................................................43

Occasionally, the modem gives a burst of

errors. ............................................................43

The modem gets random errors in

transmitted data. ...........................................43

After Downloading a file, the File does not

store on your disk drive.................................44

The text on the screen is not legible...............44

When using V.42bis or MNP5, some features

are disabled...................................................44

When connecting to another modem, the

modem reports a higher Connect baud rate

than it is really using .....................................45

When I run CARDEN, “PC-Card is not

enabled successfully” is displayed ...............45

Enabling the MT5634ZLX ...............................46

Installing the Win 95 Driver over SystemSoft

CardWorks ....................................................46

The NetWare driver runs successfully but fails

to login to the Netware server.......................47

COM Port and IRQ Conflicts ..................................47

Windows 3.1x ..................................................47

Windows 95 .....................................................48

Chapter 5 - Service

Limited Warranty ....................................................49

On-line Warranty Registration................................50

Software User License Agreement ........................50

Tech Support ..........................................................52

Recording Modem Information...............................52

Service ....................................................................53

About the Multi-Tech BBS ......................................54

How to Use the Multi-Tech BBS......................54

About CompuServe/Internet...................................55

About the Multi-Tech Fax-Back System .................56

Appendix A - Specifications

Appendix B - AT Commands,

S-Registers & Result Codes

Introduction.............................................................58

How To Use AT Commands....................................58

Basic AT Commands ..............................................60

AT& (Ampersand) Commands ...............................64

AT% (Percent) Commands.....................................67

AT\ (Back Slash) Commands ................................67

AT- (Dash) Commands ...........................................71

S-Registers (ATSn=x).............................................72

Result Codes ..........................................................76

Basic Result Codes .........................................77

Extended Result Codes ..................................78

Appendix C - Regulatory Agency

Information

FCC Regulatory Statements ..................................79

Consumer Instructions ....................................79

FCC Fax Update .............................................82

Canadian Limitations Notice ...........................83

Index

1 - Introduction and Description

Chapter 1 - Introduction and Description

About This Manual

This manual explains how to install and use your

MT5634ZLX/E or MT5634ZLX/E-T/2 PCMCIA

Ethernet/Fax/Modem card.

About This Product

The MT5634ZLX is a multifunction communication

device that lets you perform multiple communication

tasks at the same time:

• K56flexTM compatible for data transmission

speeds up to 56Kbps, while maintaining

compatibility with lower-speed modems. The

K56flex standard asymmetrically transfers data-

-client downloads at speeds up to 56K bps,

client uploads at speeds up to 33.6K bps;

• send and receive faxes from computers or fax

machines;

• connect to an Ethernet 10BaseT LAN; and it

uses only one PCMCIA slot while performing

these functions.

The MT5634ZLX is a credit-card-size Type II

PCMCIA card that complies with the PCMCIA 2.1

and JEIDA 4.1 standards and works with computers

that incorporate a compatible interface.

It is Bell, ITU-T and AT command compatible,

allowing it to be used worldwide with today’s popular

communication software programs. You can send

and receive faxes with any Group 3 fax machine.

MT5634ZLX Owner’s Manual

Using standard phone lines and 10BaseT Ethernet,

the MT5634ZLX permits you to access servers on a

LAN and connect to the Internet or on-line computer

networks such as CompuServe and America Online;

and permits you to transmit E-Mail, send and

receive information and communicate with other

PCs.

1 - Introduction and Description

Specifications

PC Card Interface

PCMCIAType II

Dimensions

3.37” X 2.128” X 0.197”

(85.6 mm X 54 mm X 5 mm)

Weight

1.225 oz. (35 g)

Power

+5V ±5%, @220mA

Power Consumption

0.86 W (Concurrent mode)

Cable and Connector

Model MT5634ZLX/E:

one cable with a 15-pin detachable

connector (to PC card) terminated on one

end; with the other end of the cable

splitting into one RJ-11 plug for PSTN

connection and one RJ-45 plug for LAN

connection.

Model MT5634ZLX/E-T/2:

one cable with a 15-pin detachable

terminated connector (to PC card); with the

other end of the cable terminated with one

RJ-11 receptacle connector for PSTN and

one receptacle BNC T-connector

converting 10Base-T to 10Base2 for LAN.

NetworkIEEE 802.3 10BaseT (MT5634ZLX),

10Base2 (MT5634ZLX/E)--10M bps

NE2000 compatible

MT5634ZLX Owner’s Manual

Modem Characteristics

Client-to-Server

Data Rates

*K56flex speeds when accessing an ISP-

type K56flex server (actual speed depend

on server capabilities and line conditions)

Client-to-Client

Data Rates

33,600, 31,200, 28,800, 26,400, 24,000,

21,600, 19,200, 16,800, 14,400, 12,000,

9600, 7200, 4800, 2400, 1200, 0-300 bps

V.42 bis & MNP 2-5 data compression and

error correction, AT Command Set

Enhanced Throughput Cellular (ETC)

protocol for mobile cellular connections

Fax Group 3, V.17 14400bps and V.29 9600bps

Fax Service Class 1 and Class 2 compliant

* Although K56flex technology is capable of

downloads of up to 56K bps, FCC regulations

currently restrict ISP modems to downloads of

53K bps.

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