Dimplex Milano-ef User manual

PRACTICAL USER’S GUIDE

FOR THE milanoef

Valued Customer,

We are pleased that you have chosen to purchase an electric fireplace

manufactured by Dimplex North America Ltd.

Over the years, valuable memories will occur around the warmth and comfort

of your hearth. Thank you for allowing our product to be the backdrop for

those special moments.

7204900100REV04

Quality checked by:

CONTENTS

PAGE 1 Important Instructions

PAGE 2 milanoef Installation

PAGE 2 Operation

PAGE 3 Maintenance

PAGE 6 Warranty

QUICK REFERENCE GUIDE FOR milanoef

1. Prior to the first use of the milanoef verify the following:

• Are the circuit breakers for the unit on?

• Are the light bulbs in your milanoef loose? (to check, follow the

instructions for replacing the light bulbs under the maintenance

section of this manual)

2. The heater on your milanoef may emit a slight, harmless odor when

first used. This odor is a normal condition caused by the initial

heating of internal heater parts and will not occur again.

3. The information regarding the model of your milanoef can be found on

the rating plate located on the back of the unit.

4. If you have any technical questions, questions regarding the

operation of your milanoef, or require service contact Dimplex North

America customer service at 1-888-DIMPLEX (1-888-346-7539). Do not

return this unit to the store where purchased.

IMPORTANT INSTRUCTIONS

PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE

When using electrical appliances, basic precautions should always be followed to reduce the

risk of fire, electric shock, and injury to persons, including the following:

1. Read all instructions before using the milanoef.

2. The unit is hot when in use. To avoid burns, do not let bare skin touch hot

surfaces. The trim around the heater outlet becomes hot during heater operation. Keep

combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains

at least 3 feet (0.9m) from the front of the unit.

3. Extreme caution is necessary when any heater is used by or near children or invalids

and whenever the unit is left operating and unattended.

4. Always unplug the milanoef when not in use.

5. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned,

or if the milanoef has been dropped or damaged in any manner.

6. Do not use outdoors.

7. The milanoef is not intended for use in bathrooms, laundry areas and similar indoor

locations.

8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the

like. Arrange cord away from traffic area and where it will not be tripped over.

9. To disconnect the unit, turn the controls off, then remove the plug from the outlet.

10.Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this

may cause an electric shock or fire, or damage to the heater.

11.To prevent a possible fire, do not block air intake or exhaust in any manner.

12.All electrical heaters have hot and arching or sparking parts inside. Do not use in areas

where gasoline, paint, or flammable liquids are used or stored or where the unit will be

exposed to flammable vapors.

13.Do not modify the milanoef. Use it only as described in this manual. Any other use not

recommended by the manufacturer may cause fire, electric shock or injury to persons.

14.Avoid the use of an extension cord. Extension cords may overheat and cause a risk of

fire. If you must use an extension cord, the cord must be No. 16 AWG minimum size

and rated no less than 1875 watts.

15.Do not burn wood or other materials in the milanoef.

16.Do not strike glass door.

17.Always use a certified electrician should new circuits or outlets be required.

18.Always use properly grounded, fused and polarized outlets.

19.Disconnect all power supply before performing any cleaning, maintenance or relocation

of the unit.

20. When transporting or storing the unit and cord, keep in a dry place, free from excessive

vibration and store so as to avoid damage.

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to

the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to

the risk of fire, serious injury, illness or death.

NOTE

A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all

cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse

blows on a regular basis when the heater is operating. Additional appliances on the same

circuit may exceed the current rating of the circuit breaker.

WARNING

Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure

that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire,

electric shock or injury to persons.

Construction and electrical outlet wiring must comply with local building codes and other

applicable regulations to reduce the risk of fire, electric shock and injury to persons.

Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric

shock or injury to persons, always use a licensed electrician.

milanoef INSTALLATION

1. Make sure the unit is switched OFF (refer to operating instruction section).

2. Plug the unit into a 15Amp/120volt outlet. If the cord does not reach, you may use an

extension cord rated for a minimum of 1875 watts.

OPERATION

To access the controls go to the back of the milanoef.

A. Three position ON/OFF switch

The switch has two ON positions marked with “-“ and “=”.

The “-“ position is for manual operation.

In this position the built-in remote control is bypassed.

The “=” position is for operating the unit with the provided remote control.

When in “=” position the unit is operated with the ON and OFF buttons of the remote

control.

When the switch is in the center position the unit is off.

B. HEATER ON/OFF SWITCH

The HEATER ON/OFF SWITCH supplies power to the heater fan and the heater element.

C. HEATER THERMOSTAT CONTROL

To adjust the temperature to your individual requirements, turn the thermostat control

clockwise all the way to turn on the heater. When the room reached the desired

temperature, turn the thermostat knob counter clockwise until you hear a click. Leave in

this position to maintain the room temperature at this setting. For additional heat, turn

clockwise until you hear the click again and the heater will turn on. To turn the heater off,

switch the HEATER ON/OFF SWITCH to the OFF position.

NOTE:- When the heater is switched ON, the heater fan will operate. The heater element may

or may not be on, depending on the thermostat control setting (SEE “HEATER THERMOSTAT

CONTROL”).

back of the milanoef

RESETTING THE TEMPERATURE CUTOFF SWITCH

This unit is equipped with a thermostat which controls the temperature of the room. It does

this by turning the heater on and off. The heater is protected with a safety device to prevent

overheating. Should the heater overheat, an automatic cut out will turn the heater off and it will

not come back on without being reset. It can be reset by switching the ON/OFF SWITCH to

OFF and waiting 5 minutes before switching the unit back on.

CAUTION

If you need to continuously reset the heater, unplug the unit and call Dimplex North America

Limited at 1-800-668-6663.

The fireplace is supplied with an integrated on/off

remote control.

Note: Ensure that the fireplace 3 position switch is set to

the remote control setting.

To operate, push the ON button to turn fireplace on, push the

OFF button to turn the fireplace off.

BATTERY REPLACEMENT

To replace the battery, slide battery cover open on the hand

held transmitter.

Correctly install one 12 volt (A23) battery in the battery holder.

Close the batter cover.

MAINTENANCE

WARNING

Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire,

electric shock or damage to persons.

LIGHT BULB REPLACEMENT

Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid accidental

burning of skin.

Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity

and detail of the log exterior disappears. There is one bulb at the top of the opening which

illuminates the log set exterior and two bulbs under the log set which generate the flames and

embers.

LOWER LIGHT BULB REQUIREMENTS

Quantity of 2 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 watt

rating. Example GE 60BC of Philips 60 CTC. 3

BATTERY

COVER

BATTERY

ON BUTTON OFF BUTTON

UPPER LIGHT BULB REQUIREMENTS

Quantity of 1 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 7 watt

rating.

GLASS CLEANING

The glass is cleaned in the factory during the assembly operation. During shipment,

installation, handling, etc., the glass surface may collect dust particles, these can be removed

by buffing lightly with a clean dry cloth.

To remove fingerprints or other marks, the glass can be cleaned with a damp cloth using a

good quality household glass cleaner. The glass should be completely dried with a lint free

cloth or paper towel. Do not use abrasive cleaners on glass surface or spray liquids directly

onto any surface.

milanoef SURFACE CLEANING

Use warm water only to clean painted surfaces of the milanoef. Do not use abrasive cleaners

on glass surface or spray liquids directly onto any surface.

TO REPLACE THE LOWER LIGHT BULBS

1. Unscrew the two black knobs on the front of the unit by turning counterclockwise.

2. Grasp onto the front door, gently lift up and pull the door off of the unit.

3. Remove the screw from the logset located in the center of the emberbed and remove the

logset from the unit.

4. Locate and examine the bulbs to determine which bulb(s) required replacement.

5. Unscrew the bulb(s) counter clockwise.

6. Insert new bulb(s).

7. Install the logset into the unit, pushing firmly against the glass. Replace the logset retaining

screw into the ember bed.

8. Install the front door over the threaded rods, gently lifting up to engage the door into the slot

in the roof.

9. Screw the two black knobs clockwise until tightened.

TO REPLACE THE UPPER LIGHT BULB

1. Unscrew the two black knobs on the front of the unit by turning counterclockwise.

2. Grasp onto the front door, gently lift up and pull the door off of the unit.

3. Unscrew the bulb counter clockwise.

4. Insert new bulb.

5. Install the front door onto over the rods, gently lifting up to engage the door into the slot in

the roof.

6. Screw the two black knobs clockwise until tightened.

HELPFUL HINTS

It is a good idea to replace all light bulbs at one time if they are close to the end of their rated

life. Group replacement will reduce the number of times you need to open the unit to replace

light bulbs.

TWO YEAR LIMITED WARRANTY

Products to which this limited warranty applies

This limited warranty applies to the following models of your newly purchased Dimplex electric

stove EDS7001F and to newly purchased Dimplex fireplace surrounds (mantels) and trims.

This limited warranty applies only to purchases made in any province of Canada except for

Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and

the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the

original purchaser of the product only and is not transferable.

Products excluded from this limited warranty

Light bulbs are not covered by this limited warranty and are the sole responsibility of the

owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories,

Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these

States, provinces, or territories are sold AS IS without warranty or condition of any kind

(including, without limitation, any implied warranties or conditions of merchantability or fitness

for a particular purpose) and the entire risk of as to the quality and performance of the

products is with the purchaser, and in the event of a defect the purchaser assumes the entire

cost of all necessary servicing or repair.

What this limited warranty covers and for how long

Products, other than fireplace surrounds (mantels) and trims, covered by this limited warranty

have been tested and inspected prior to shipment and, subject to the provisions of this

warranty, Dimplex warrants such products to be free from defects in material and workmanship

for a period of 2 years from the date of the first purchase of such products.

Dimplex fireplace surrounds (mantels) and trims covered by this limited warranty have been

tested and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex

warrants such products to be free from defects in material and workmanship for a period of 1

year from the date of first purchase of such products.

The limited 2 year warranty period for products other than fireplace surrounds (mantels) and

trims and the limited 1 year warranty period for fireplace surrounds (mantels) and trims also

applies to any implied warranties that may exist under applicable law. Some jurisdictions do

not allow limitations on how long an implied warranty lasts, so the above limitation may not

apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by Dimplex or

its authorized service representatives) or otherwise altered. This limited warranty does further

not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation,

improper maintenance or handling, or operation with an incorrect power source.

What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex

at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada

N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available

when calling. Limited warranty service requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in

material or workmanship during (i) the 2 year limited warranty period for products other than

fireplace surrounds (mantels) and trims, and (ii) the 1 year limited warranty period for

surrounds (mantels) and trims, you have the following rights:

 Dimplex will in its sole discretion either repair or replace such defective product or part

without charge. If Dimplex is unable to repair or replace such product or part, or if repair

or replacement is not commercially practicable or cannot be timely made, Dimplex may, in

lieu of repair or replacement, choose to refund the purchase price for such product or

part.

 Limited warranty service will be performed solely by dealers or service agents of

Dimplex authorized to provide limited warranty services.

 For products other than surrounds (mantels) and trims, this 2 year limited

warranty entitles the purchaser to on-site or in-home warranty services. Accordingly,

Dimplex will be responsible for all labour and transportation associated with repairing or

replacing the product or part except as follows: (i) charges which may be levied for travel

costs incurred to travel to the purchaser's site where the product is located if the

purchaser's site is beyond 30 miles (48 km) from the closest service depot of Dimplex's

dealer or service agent; and (ii) the purchaser is solely responsible for providing clear

access to all serviceable parts of the product.

 For surrounds (mantels) and trims, this 1 year limited warranty does not entitle the

purchaser to on-site or in-house warranty services. The purchaser is responsible for

removal and transportation of the surrounds (mantels) and trims (and any repaired or

replacement product or part) to and from the authorized dealer's or service agent's place

of business. On-site or in-home services for surrounds (mantels) and trims may be

performed at the purchaser's specific request and expense at Dimplex’s then-current

rates for such services. Dimplex will not be responsible for, and this limited warranty shall

not include, any expense incurred for installation or removal of the surrounds (mantels) or

trims or any part thereof (or any replacement product or part) including, without limitation,

all shipping costs and transportation costs to and from the authorized dealer's or service

agent's place of business and all labour costs. Such costs shall be the purchaser’s

responsibility.

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