Dimplex EWM-COPPER Quick start guide

PARTS & SERVICE MANUAL

EWM-COPPER

EWM-SS

DFP20-BW1009

7400300000R01

TableofContents

OPERATION.........................................................................................................3

MAINTENANCE....................................................................................................5

EXPLODED VIEW................................................................................................7

REPLACEMENT PARTS......................................................................................8

WIRING DIAGRAM...............................................................................................9

TO REPLACE MAIN ON/OFF SWITCH..............................................................10

TO REPLACE FLAME MOTOR/FLAME ROD....................................................11

TO REPLACE HEATER ON/OFF SWITCH........................................................12

TO REPLACE HEATER ASSEMBLY .................................................................13

TO REPLACE HEATER THERMOSTAT CONTROL..........................................14

TO REPLACE REMOTE CONTROL RECEIVER...............................................15

TO REPLACE THE POWER CORD...................................................................16

TROUBLE SHOOTING GUIDE...........................................................................17

APPEARANCE................................................................................................17

HEATER ASSEMBLY .....................................................................................18

NOISE.............................................................................................................20

GENERAL.......................................................................................................21

OPERATION

A 15 Amp, 120-volt circuit is required. A dedicated circuit is preferred but not

essential in all cases. A dedicated circuit will be required if, after installation, the

circuit breaker trips or fuse blows on a regular basis when the heater is

operating. Additional appliances on the same circuit may exceed the current

rating of the circuit breaker.

WARNING: Ensure the power cord is not installed so that it is pinched or against

a sharp edge and ensure that the power cord is stored or secured to avoid

tripping or snagging to reduce the risk of fire, electric shock or injury to persons.

Construction and electrical outlet wiring must comply with local building codes

and other applicable regulations to reduce the risk of fire, electric shock and

injury to persons.

Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire,

electric shock or injury to persons, always use a licensed electrician.

The controls are located on the lower right side of the wall mounted electric

fireplace. (FIGURE 1)

A. MAIN ON/OFF SWITCH

The switch has two ON positions marked with and “Manual”. The

“Manual“ position is for manual operation. In this position the built-in remote

control is by-passed. The position is for operating the unit with the provided

remote control. When in position the unit is operated with the ON and OFF

buttons of the remote control. When the switch is in the center position the unit is

off.

B. HEATER ON/OFF SWITCH

The HEATER ON/OFF SWITCH supplies power to the heater fan and the heater

element.

C. HEATER THERMOSTAT CONTROL

To adjust the temperature to your individual requirements, turn the thermostat

control clockwise all the way to turn on the heater. When the room reached the

desired temperature, turn the thermostat knob counter clockwise until you hear a

click. Leave in this position to maintain the room temperature at this setting. For

additional heat, turn clockwise until you hear the click again and the heater will turn

on. To turn the heater off, switch the HEATER ON/OFF SWITCH to the OFF

position.

MOD0 MODA

FIGURE 1 (LOWER RIGHT SIDE)

RESETTING THE TEMPERATURE CUTOFF SWITCH

This unit is equipped with a thermostat that controls the temperature of the room.

It does this by turning the heater on and off. The heater is protected with a safety

device to prevent overheating. Should the heater overheat, an automatic cut out

will turn the heater off and it will not come back on without being reset. To reset

the temperature cut-off switch turn the main power switch to the OFF position

and wait five minutes before switching the unit back on.

CAUTION

If you need to continuously reset the heater, unplug the unit and call Dimplex

North America Limited at 1-800-668-6663.

REMOTE CONTROL USAGE

This fireplace is supplied with a radio frequency remote control. This remote

control has a range of approximately 50 feet (15.25m); it does not have to be

pointed at the fireplace and can pass through most obstacles (including walls). It is

supplied with one of 243 independent frequencies to prevent interference with

other units. The frequency code is indicated on the back of the transmitter.

Note: Ensure that the fireplace 3 position

switch is set to the remote control setting.

To operate, push the ON button to turn fireplace

on, push the OFF button to turn the fireplace off.

BATTERY REPLACEMENT

To replace the battery, slide battery cover open

on the hand held transmitter. Correctly install

one 12 volt (A23) battery in the battery holder.

Close the batter cover.

Remote Control Initialization

This procedure is required every time there is a

loss of power to the remote control in the

fireplace. (I.e. power failure, breaker tripped,

main power switch is turned off)

1. Ensure that power is supplied through main

service panel.

2. Locate manual controls.

3. Toggle the main power switch, to the“ ”

position.

4. Press ON button located on the remote control

transmitter. This will synchronize the remote

control transmitter and receiver.

MAINTENANCE

WARNING: Disconnect power before attempting any maintenance or cleaning to

reduce the risk of fire, electric shock or damage to persons.

LIGHT BULB REPLACEMENT

Allow at least 5 minutes for light bulbs to cool before touching bulbs to avoid

accidental burning of skin.

Light bulbs need to be replaced when you notice a dark section of the flame or

when the clarity and detail of the log exterior disappears. There are two bulbs

under the log set which generate the flames and embers.

TOOL REQUIREMENTS: Slot screw driver

HELPFUL HINTS

It is a good idea to replace all light bulbs at one time if they are close to the end of

their rated life. Group replacement will reduce the number of times you need to

open the unit to replace light bulbs.

LOWER LIGHT BULB REQUIREMENTS: Quantity of 3 – 35 Watt Clear Halogen

Lamps, 120 Volt, G9 base. DO NOT EXCEED 35 WATTS PER BULB.

BULB REPLACEMENT 1. Unplug the unit from the outlet.

2. Remove the two mounting screws from the

bottom front of the heater assembly.

(FIGURE 3)

3. Loosen but do not remove the four heater

and light assembly mounting screws

located on the bottom sides of the wall

mounted electric fireplace.(FIGURE 3)

4. Slide the heater and light assembly forward

to release it from the bottom of the wall

mounted electric fireplace(FIGURE 2).

5. Place heater and light assembly on a flat

surface and examine the bulbs to determine

which bulb(s) required replacement

6. Remove the burnt out bulb(s) by gently

pulling straight out of socket. If bulbs are

difficult to remove from socket move the

bulb from side to side while pulling being

careful not to damage the light socket.

7. Insert new bulb(s).

8. Install the heater and light assembly onto

the four mounting screws.

9. Slide the assembly backwards to lock it into

position.

10.Tighten the four heater and light assembly

mounting screws.

11.Install the two front mounting screws.

12.Plug in the wall mounted electric fireplace.

FIGURE 2

FIGURE 3

GLASS CLEANING

The front glass is cleaned in the factory during the assembly operation. During

shipment, installation, handling, etc., the front glass may collect dust particles,

these can be removed by dusting lightly with a clean dry cloth.

To remove fingerprints or other marks, the glass can be cleaned with a damp cloth.

The glass should be completely dried with a lint free cloth to prevent water spots.

To prevent scratching, do not use abrasive cleaners or spray liquids on the glass

surface.

WALL MOUNTED ELECTRIC FIREPLACE SURFACE CLEANING

To remove fingerprints or other marks, the exterior finish can be cleaned with a

damp cloth with a mild detergent. The surface should be completely dried with a

lint free cloth to prevent water spots.

To prevent scratching, do not use abrasive cleaners or spray liquids on any

surface.

EXPLODED VIEW

EWM-COPPER EWM-SS DFP20-BW1009

REPLACEMENT PARTS

Replacement Part Part Number

1 3-Position Switch (On/Off/Remote) 2800071100RP

2 2-Position Switch (On/Off) 2800070200RP

3 Thermostat Knob 8800000300RP

4 Thermostat 2300150100RP

5 Heater Assembly 2000230100RP

6 Cordset 4100040200RP

7 Flicker Motor – EMC Models 2000140300RP

DFP Models 2000220100RP

8 Reflector Rod 5900080600RP

9 Lower Light Harness – Incandescent Light (MOD 0) 2500170100RP

Halogen Light 2500290100RP

10 Grommet 8500260003RP

11 Remote Control Receiver 3000380200RP

12 Remote Control 3000370500RP

13 Partially Reflective Glass 5900210300RP

WIRING DIAGRAM

REMO TE C ONTROL

RECEIVER,

Mo tor

Flicker

assembly

wire

Lampholder

Motor

Blower

bla de of p lug

Wireofwide

24 GA - Red

W ire fro m Cuto ut

Bank

Element

21 21

Switch Switch

THERMOSTAT

Lamp

Narrow Blade(L)

Wideblade (N)

Cord

MOD 0

If the unit was operating prior to servicing allow at least 10 minutes for light bulbs

and heating element to cool off to avoid accidental burning of skin.

Disconnect power before attempting any maintenance or cleaning to reduce the

risk of electric shock or damage to persons.

TO REPLACE MAIN ON/OFF SWITCH

1. Unplug the unit from the outlet.

2. Remove the two mounting screws from the bottom front of the heater

assembly.

3. Loosen but do not remove the four heater and light assembly mounting

screws located on the bottom sides of the wall mounted electric fireplace.

4. Slide the heater and light assembly forward to release it from the bottom

of the wall mounted electric fireplace.

5. Place heater and light assembly on a flat surface and remove the six

screws from the upper sides and back of the assembly.

6. Separate the flicker motor and light assembly from the lower assembly.

7. Locate the main on/off switch mounted in the lower cover and disconnect

the wiring clips and connections noting their original locations.

8. Properly orient the new switch and connect all of the wiring clips and

connections.

9. Reassemble in the reverse order as above.

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