Dimplex EWM-COPPER User manual

PRACTICAL USER’S GUIDE

FOR THE ELECTRIC WALL MOUNTED

FIREPLACE

MODEL NUMBER:

EWM-COPPER

EWM-SS-BLK

Valued Customer,

We are pleased that you have chosen to purchase an electric fireplace

manufactured by Dimplex North America Limited. 7205780200REV01

Quality checked by:

CONTENTS

PAGE 1 Important Instructions

PAGE 2 Wall Mount Installation

PAGE 6 Operation

PAGE 7 Remote Operation

PAGE 8 Maintenance

PAGE 10 Warranty

QUICK REFERENCE GUIDE FOR THE ELECTRIC WALL

MOUNT FIREPLACE

1. Before using the electric wall mounted fireplace verify:

• Are the circuit breakers for the unit on?

• Are the light bulbs loose? (to check, follow the instructions for

replacing the light bulbs under the maintenance section of this

manual)

2. The heater may emit a slight, harmless odor when first used. This

odor is a normal condition caused by the initial heating of internal

heater parts.

3. The information regarding the model of your unit can be found on the

rating plate located on the back of the unit.

4. If you have any questions or concerns regarding the operation of your

fireplace, contact Dimplex customer service at 1-888-DIMPLEX (1-888-

346-7539).

IMPORTANT INSTRUCTIONS

RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,

electric shock, and injury to persons.

1. Read all instructions before using the wall mounted electric fireplace.

2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot

surfaces. The trim around the heater outlet becomes hot during heater operation. Keep

combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least

3 feet (0.9m) from the front of the unit.

3. Extreme caution is necessary when any heater is used by or near children or invalids and

whenever the unit is left operating and unattended.

4. Always unplug the wall mounted electric fireplace when not in use.

5. Do not operate with a damaged cord or plug, or if the heater has malfunctioned, or if the wall

mounted electric fireplace has been dropped or damaged in any manner. Return heater to

authorized service facility for examination, electrical or mechanical adjustment, or repair.

6. Do not use outdoors.

7. The wall mounted electric fireplace is not intended for use in bathrooms, laundry areas and

similar indoor locations. Never locate heater where it may fall into a bathtub or other water

container.

8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like.

Arrange cord away from traffic area and where it will not be tripped over.

9. To disconnect the unit, turn the controls off, then remove the plug from the outlet.

10. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may

cause an electric shock or fire, or damage to the heater.

11. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft

surfaces, like a bed, where openings may become blocked.

12. All electrical heaters have hot and arching or sparking parts inside. Do not use in areas where

gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to

flammable vapors.

13. Do not modify the wall mounted electric fireplace. Use it only as described in this manual. Any

other use not recommended by the manufacturer may cause fire, electric shock or injury to

persons.

14. To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than

the other). The plug will fit in a polarized outlet only one way. If the plug does not fit fully in the

outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper

outlet. Do not change the plug in any way. Avoid the use of an extension cord. Extension

cords may overheat and cause a risk of fire. If you must use an extension cord, the cord must

be No. 16 AWG minimum size and rated no less than 1875 watts.

15. Do not burn wood or other materials in the wall mounted electric fireplace.

16. Do not strike the glass front.

17. Always use a certified electrician should new circuits or outlets be required.

18. Always use properly grounded, fused and polarized outlets.

19. Disconnect all power supply before performing any cleaning, maintenance or relocation of the

unit.

20. When transporting or storing the unit and cord, keep in a dry place, free from excessive

vibration and store so as to avoid damage.

SAVE THESE INSTRUCTIONS

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the

equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk

of fire, serious injury, illness or death. 1

NOTE

A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all

cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the

fuse blows on a regular basis when the heater is operating. Additional appliances on the same

circuit may exceed the current rating of the circuit breaker.

WARNING

Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure

that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire,

electric shock or injury to persons.

Construction and electrical outlet wiring must comply with local building codes and other

applicable regulations to reduce the risk of fire, electric shock and injury to persons.

Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric

shock or injury to persons, always use a licensed electrician.

WARNING

Remove the protective film before use. Operation of the unit without complete removal of the

protective film may increase the risk of fire and/or product damage or discoloration.

WARNING

The supplied mounting bracket is designed for use with Dimplex wall mounted fireplaces only.

Improper use, or use for purposes other than intended, may cause damage or injury.

WALL MOUNTED ELECTRIC FIREPLACE INSTALLATION

WARNING

Failure to install the wall mounted electric fireplace as instructed below may result in damage

to the equipment and or may expose the user to the risk of fire, serious injury, illness or death.

WARNING

The wall mounted electric fireplace requires the wall mounting bracket screws to be installed

into a minimum of one wall stud. (FIGURE 3 & 4)

1. Select the desired location near an electrical outlet.

2. Ensure the front of the unit when installed is at least 3 feet (0.9m) from combustible

materials, such as furniture, pillows, bedding, papers, clothes, and curtains.

3. Mount the unit on the wall only with the bottom above an electrical outlet or a minimum of

12” (mounting bracket 34 3/4”) above the floor. Access to the electrical outlet must be

maintained. Ensure the installation meets the national and state/provincial electrical

codes.

NOTE: It is recommended that the bottom of the unit not be mounted higher than 30” from

the ground (mounting bracket no higher than 52 3/4”).

4. To mount the unit so that the wall outlet is hidden, mount the bracket 19” above the top of

the outlet (FIGURE A).

5. The wall-mounting bracket must be mounted to at least one wall stud (FIGURE 3) or

into two wall studs (FIGURE 4)

6. When installing into two studs the wall anchor must be installed into the center location

as indicated in FIGURE 3.

7. When installing into one stud, use one of the three center locations as indicated in

FIGURE 4. The wall anchors must be installed into the outer most locations as

indicated in FIGURE 4.

8. Hold the wall-mounting bracket on the wall and mark the location of ONE of the

mounting holes.

9. Install the bubble level onto the top of the wall-mounting bracket. (FIGURE 3 & 4).

10.Adjust the wall-mounting bracket so the bubble on the level is centered between the two

black lines.

11.Mark 4 other mounting screw locations on the wall bracket ensuring that the wall

bracket stays level.

12.Drill 1/4” holes into the wall on the marked locations where the wall anchors are to be

installed. (FIGURE 1)

13.Insert the wall anchors into the 1/4” holes in the wall.

14.Insert the wall anchor screws through the wall bracket and thread into the wall anchors.

Tighten the screw. (FIGURE 2)

15.Install the remaining screws into the wall studs as required.

Note: At least one of the mounting screws must be installed into a wall stud.

¼” Hole

FIGURE 2

Wall Anchor

Wall Bracket

Screw

¼” Hole in

wall insert

plastic

anchor

FIGURE 1

FIGURE 3

FIGURE 4

UNIT INSTALLATION

CORD SECURING (VIEW FROM BACK)

OPERATION

The controls are located on the lower right side of the wall mounted electric fireplace.

(FIGURE 7)

A. MAIN ON/OFF SWITCH

The switch has two ON positions marked with and “Manual”.

The “Manual“ position is for manual operation. In this position the built-in remote control is by-

passed.

The position is for operating the unit with the provided remote control.

When in position the unit is operated with the ON and OFF buttons of the remote control.

When the switch is in the center position the unit is off.

B. HEATER ON SWITCH

The HEAT ON/OFF SWITCH supplies power to the heater fan and the heater element.

When the switch is in the ON position the heater operates if the thermostate calls for heat.

C. HEATER THERMOSTAT CONTROL

To adjust the temperature to your individual requirements, turn the thermostat control

clockwise all the way to turn on the heater. When the room reaches the desired

temperature, turn the thermostat knob counter clockwise until you hear a click. Leave in

this position to maintain the room temperature at this setting. For additional heat, turn

clockwise until you hear the click again and the heater will turn on.

NOTE: When the heater is switched ON, the heater fan will operate. The heater element may

or may not be on, depending on the thermostat control setting (SEE “HEATER THERMOSTAT

CONTROL”).

FIGURE 7 (LOWER RIGHT SIDE)

RESETTING THE TEMPERATURE CUTOFF SWITCH

Should the heater overheat, an automatic cut out will turn the heater off and it will not come

back on without being reset. It can be reset by switching the MAIN ON/OFF SWITCH to OFF

and waiting 5 minutes before switching the unit back on.

CAUTION

If you need to continuously reset the heater, unplug the unit and call Dimplex customer service

at 1-888-DIMPLEX (1-888-346-7539).

REMOTE OPERATION

The Fireplace is supplied with an integrated on/off remote control

Note: Ensure that the fireplace 3 position switch is set to the remote

Control setting. (Up position)

To operate, push the ON button to turn fireplace on, push the OFF button

to turn the fireplace off.

BATTERY REPLACEMENT

To repalce the battery, slide battery cover open on the hand held transmitter.

Correctly install one 12 volt (A23) battery in the battery holder.

Close the battery cover.

ON BUTTON OFF BUTTON

TTERY

BATTERY COVER

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