Compaq 5000 Series Troubleshooting guide

End-User Replaceable Parts Program

Replacing CD-ROM, CD-RW and DVD Dri es

5000 and 7000 Series

Notice

COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark

Office.

Microsoft and Windows are trademarks of Microsoft Corporation.

All other product names mentioned herein may be trademarks or registered

trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is subject to change

without notice.

The information in this publication is subject to change without notice and

is provided "AS IS" WITHOUT WARRANTY OF ANY KIND. THE

ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION

REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE

LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL,

SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER

(INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF

BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF

BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE

FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE

OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF

WHETHER SUCH LIABILITY SOUNDS IN CONTRACT,

NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL

LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF

ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the

documentation accompanying such products. Nothing herein should be

construed as constituting a further or additional warranty.

Compaq Presario

First Edition (May 2000)

Part Number 198677-001

4 REPLACING CD-ROM, CD-RW, AND DVD DRIVES

Replacing CD-

ROM, CD-RW,

and DVD Drives

The CD-ROM, CD-RW,

and DVD drives are often

called optical drives

because they use light to

read and write information

to a CD (Compact Disc) or

to a DVD (Digital Versatile

Disc). These discs store

massive amounts of

information.

The CD-ROM drive allows

youtoreaddatafromaCD.

The CD-RW drive allows

youtoreadCDsand write

data to CDs for permanent

storage.

The DVD drive allows you

to view your favorite

moviesandlistentomusic.

ItcanalsoreadCDs.

Introduction

Your Compaq Internet PC has an Easy Access panel that

makes accessing the internal parts easy. This document

describes how to remove and replace CD-ROM 1,

CD-RW 2, and DVD drives 3(see Figure 1-1). Your drives

may not necessarily be installed in the order below.

Figure 1-1

Important: The view shown may vary slightly by model.

REPLACING CD-ROM, CD-RW, AND DVD DRIVES 5

Tools Needed

A Phillips screwdriver is needed to remove and replace the

CD-ROM, CD-RW, and DVD drives.

Warranty Statement

Compaq provides these detailed instructions to ensure your

safety and to keep your PC from being damaged. Following

these instructions also ensures that your PC remains

warranted by Compaq.

Your replacement part is warranted for the longer of 90 days

from the date the part was delivered to you, or the original

One Year Limited Warranty that came with your Compaq

Presario.

Preparing Your Computer For Disassembly

Before beginning the removal and replacement procedure,

complete the following procedure:

1. Remove any diskette or compact discs (CDs) from the

computer.

2. Turn off the computer and any peripheral devices

connected to your computer (see Figure 1-2).

3. Disconnect the power cord from the electrical outlet, and

then from the computer (see Figure 1-3.)

4. Disconnect all peripheral device cables from the computer.

Failure to disconnect the power from the computer may

result in personal injury.

6 REPLACING CD-ROM, CD-RW, AND DVD DRIVES

I. Disconnecting the Power

1. Turn off the computer using the Power button

(see Figure 1-2).

Figure 1-2

2. Disconnect the power cord from the electrical outlet 1

and computer 2(see Figure 1-3).

Failure to disconnect the power from the computer may

result in personal injury.

Figure 1-3

REPLACING CD-ROM, CD-RW, AND DVD DRIVES 7

You do not have to replace the

screw securing the side access

panel. The screw securing the

side panel is used for shipping

purposes only.

II. Opening the Side Access Panel

1. Remove the screw 1securing the side access panel.

Locate the latch 2directly below the screw, press down,

and hold in the down position (see Figure 2-1).

Figure 2-1

Important: Some models may not have a screw 1. This screw is used

for shipping purposes only.

2. Grab the handle and slide the side panel from the chassis

(see Figure 2-2).

▲Caution: Before doing any work inside your computer, ground

yourself by touching a metal part of the chassis.

Figure 2-2

8 REPLACING CD-ROM, CD-RW, AND DVD DRIVES

You do not have to return the

front panel door lock to its

locked position. It was set this

way for shipping purposes

only.

III. Removing the Upper Front Panel and CD Storage

Door (Lower Front Panel)

1. Locate the front panel door lock inside the chassis. The

lock is located on the base of the lower 3.5” diskette drive

cageinsidethechassis(seeFigure3-1).

2. Rotate the lock into the down position to unlock the upper

front panel door (see Figure 3-1).

Figure 3-1

REPLACING CD-ROM, CD-RW, AND DVD DRIVES 9

3. From the front of the system, press the indention 1located

on the CD Storage door (lower front panel) to open the

lower door 2(see Figure 3-2).

Figure 3-2

10 REPLACING CD-ROM, CD-RW, AND DVD DRIVES

4. Locate the finger holes 1under the bottom of the upper

front panel and place your fingers in the holes. Pull the

upper front panel forward until the top panel tabs 2release

from the slots on the chassis (see Figure 3-3).

Figure 3-3

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