Compaq D330 - Desktop PC Programming manual

Desktop Management Guide

Business Desktops

Document Part Number: 312947-001

March 2003

This guide provides definitions and instructions for using security and

Intelligent Manageability features that are preinstalled on select

models.

HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of

Hewlett-Packard Company in the U.S. and other countries.

Compaq and the Compaq logo are trademarks of Hewlett-Packard Development

Company, L.P. in the U.S. and other countries.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft

Corporation in the U.S. and other countries.

All other product names mentioned herein may be trademarks of their respective

companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or

omissions contained herein or for incidental or consequential damages in

connection with the furnishing, performance, or use of this material. The

information in this document is provided “as is” without warranty of any kind,

including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose, and is subject to change without notice. The

warranties for HP products are set forth in the express limited warranty

statements accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

This document contains proprietary information that is protected by copyright.

No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Hewlett-Packard

Company.

ÅWARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

ÄCAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Desktop Management Guide

Business Desktops

First Edition (March 2003)

Document Part Number: 312947-001

Desktop Management Guide www.hp.com iii

Contents

Desktop Management Guide

Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Altiris eXpress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Altiris eXpress PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

HP Client Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

HP Proactive Notification (HPPN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ActiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Replicating Your Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Establishing a Setup Password Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 19

Establishing a Power-On Password Using Computer Setup . . . . . . . . . . . . . . . . . . . 20

DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Smart Cover Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Master Boot Record Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Before You Partition or Format the Current Bootable Disk. . . . . . . . . . . . . . . . . . . . 32

Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

iv www.hp.com Desktop Management Guide

Contents

Drive Protection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Surge-Tolerant Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Thermal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Desktop Management Guide www.hp.com 1

Desktop Management Guide

HP Intelligent Manageability provides standards-based solutions for

managing and controlling desktops, workstations, and notebook

PCs in a networked environment. HP pioneered desktop

manageability in 1995 with the introduction of the industry’s first

fully manageable desktop personal computers. HP holds a patent on

the manageability technology. Since then, HP has led an

industry-wide effort to develop the standards and infrastructure

required to effectively deploy, configure, and manage desktops,

workstations, and notebook PCs. HP works closely with leading

management software solution providers in the industry to ensure

compatibility between Intelligent Manageability and these products.

Intelligent Manageability is an important aspect of our broad

commitment to providing you with PC Lifecycle Solutions that assist

you during the four phases of the desktop PC lifecycle—planning,

deployment, management, and transitions.

This guide summarizes the capabilities and features of the seven key

components of desktop management:

■Initial configuration and deployment

■Remote system installation

■Software updating and management

■ROM flash

■Building blocks and partners

■Asset tracking and security

■Fault notification and recovery

✎Support for specific features described in this guide may vary by

model or software version.

2 www.hp.com Desktop Management Guide

Desktop Management Guide

Initial Configuration and Deployment

Your computer comes with a preinstalled system software image.

After a brief software “unbundling” process, the computer is ready to

be used.

You may prefer to replace the preinstalled software image with a

customized set of system and application software. There are several

methods for deploying a customized software image. They include:

■Installing additional software applications after unbundling the

preinstalled software image.

■Using software deployment tools, such as Altiris eXpress, to

replace the preinstalled software with a customized software

image.

■Using a disk cloning process to copy the contents from one hard

drive to another.

The best deployment method depends on your information

technology environment and processes. The PC Deployment

section of the Solutions and Services Web site

(http://www.compaq.com/solutions/pcsolutions) provides

information to help you select the best deployment method.

The Restore Plus! CD, ROM-based setup, and ACPI hardware

provide further assistance with recovery of system software,

configuration management and troubleshooting, and power

management.

Desktop Management Guide www.hp.com 3

Desktop Management Guide

Remote System Installation

Remote System Installation allows you to start and set up your system

using the software and configuration information located on a

network server by initiating the Preboot Execution Environment

(PXE). The Remote System Installation feature is usually used as a

system setup and configuration tool, and can be used for the following

tasks:

■Formatting a hard drive.

■Deploying a software image on one or more new PCs.

■Installing application software or drivers.

■Updating the operating system, application software, or drivers.

To initiate Remote System Installation, press F12 when the

F12 = Network Service Boot message appears in the lower-right

corner of the HP logo screen. Follow the instructions on the screen

to continue the process.

HP and Altiris, Inc. have partnered to provide tools designed to make

the task of corporate PC deployment and management easier and less

time-consuming, ultimately lowering the total cost of ownership and

making HP PCs the most manageable client PCs in the enterprise

environment.

4 www.hp.com Desktop Management Guide

Desktop Management Guide

Software Updating and Management

HP provides several tools for managing and updating software on

desktops and workstations—Altiris eXpress; Altiris eXpress PC

Transplant Pro; HP Client Manager Software, an Altiris eXpress

solution; System Software Manager; HP Proactive Notification, and

ActiveUpdate.

Altiris eXpress

HP and Altiris have extended their partnership to deliver

industry-leading solutions that reduce the complexity of managing

hardware and software for desktops, notebooks, handheld devices,

and servers throughout their lifecycle. Altiris eXpress allows the

system administrator to create and quickly deploy a customized,

corporate-standard software image across one or more networked

client PCs with an interface as simple to use as Windows Explorer.

Altiris eXpress supports Preboot Execution Environment (PXE).

Using Altiris eXpress and the Remote System Installation features of

the HP computer, there is no need for the system administrator to visit

each new PC individually to deploy the software image.

The Altiris eXpress solutions provide an efficient and effective way to

automate existing processes and address problem areas within your IT

environment. With the Altiris eXpress web-based infrastructure, you

have the flexibility to manage your systems from anywhere at

anytime—even from your iPAQ Pocket PC!

The Altiris eXpress solutions are modular and extensible to span the

needs of workgroups to the enterprise. They integrate with other

industry client management tools and provide extensions to Microsoft

BackOffice/SMS.

The expanded Altiris eXpress solutions focus on four key IT areas:

■Deployment & Migration

■Software & Operations Management

■Inventory & Asset Management

■Help Desk & Problem Resolution

Desktop Management Guide www.hp.com 5

Desktop Management Guide

Within minutes of installation, Altiris eXpress is able to install a disk

image containing the operating system, application software, and the

Altiris eXpress client, without requiring the use of a separate boot

diskette. With Altiris eXpress, the network administrator can:

■Create a new image or edit an existing image, or clone a PC on

the network which may have the ideal image.

■Create any number of customized disk images for a variety of

workgroups.

■Edit image files, modifying them without having to start from

scratch. This is possible because Altiris eXpress stores files in its

native format: NTFS, FAT16, or FAT32.

■Establish a “New PC Event,” a script that will run automatically

when a new PC is added to the network. The script can, for

instance, format the PC hard drive, flash the ROM BIOS, and

install a full, standard software image.

■Schedule an event to run on a group of computers.

Altiris eXpress also includes easy-to-use software distribution

capabilities. You can use Altiris eXpress to update operating systems

and application software from a central console. When used in

conjunction with System Software Manager, or HP Client Manager,

Altiris eXpress can also update ROM BIOS and device driver

software.

For more information, visit

http://www.compaq.com/easydeploy.

Altiris eXpress PC Transplant Pro

Altiris eXpress PC Transplant Pro offers painless PC migration by

preserving old settings, preferences, and data and migrating them to

the new environment quickly and easily. Upgrades take minutes rather

than hours or days, and the desktop looks and works just as your users

expect.

For more information and details on how to download a

fully-functional 30-day evaluation, visit

http://www.compaq.com/easydeploy.

6 www.hp.com Desktop Management Guide

Desktop Management Guide

HP Client Manager Software

HP Client Manager Software (HP CMS) tightly integrates

HP Intelligent Manageability technology within Altiris eXpress to

provide superior hardware management capabilities for HP access

devices that include:

■Detailed views of hardware inventory for asset management

■PC health check monitoring and diagnostics

■Proactive notification of changes in your hardware environment

■Web-accessible reporting of business critical details such as

machines with thermal warnings, memory alerts, and more

■Remote updating of system software such as device drivers and

ROM BIOS

For more information on the HP Client Manager, visit

http://www.compaq.com/easydeploy.

System Software Manager

System Software Manager (SSM) is a utility that lets you update

system-level software on multiple systems simultaneously. When

executed on a PC client system, SSM detects both hardware and

software versions, then updates the appropriate software from a

central repository, also known as a file store. Driver versions that

are supported by SSM are denoted with a special icon on the driver

download Web site and on the Support Software CD. To download

the utility or to obtain more information on SSM, visit

http://www.compaq.com/im/ssmwp.html.

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