Comdial DXP Plus Series User manual

Non-LCD Multi-line Telephone

Station User’s Guide

DXP, DXP

Plus, and

FX Series

Digital Communications System

ABC

GHI

PRS

OPER

TUV WXY

JKL MNO

DEF

SPKR

HOLD TAP ITCM

T/C MUTE

unisyn01.cdr

DIGITECH

COMDIAL

SPKR

TAP

TRANS

CONF

MUTE

HOLD ITCM

AW400p

CERTIFIED

ISO 9001

Accredited by the Dutch Council

for Accreditation for certification

and registration activities.

Comdial's Quality Management System Is

Certified To The ISO 9001 Standard.

ANSI-RAB

This user guide is applicable to the DigiTech

models 7714S-** and 7714X as well as the

Impression models 2122S-** and 2122X-**

non-LCD telephones when usedwith the fol-

lowing digital communications systems:

DXP with Software Revision 9C

DXP or DXP Plus with Software Revision

11A and later

FX Series with Software Revision 12A and

later

NOTE: “S” in the model number means

Speakerphone and “X” means Monitor Tele-

phone.

Comdial strives to design the features in our communications systems to

be fully interactive with one another. However, this is not always possible,

as the combinations of accessories and features are too varied and extensive

to insure total feature compatibility. Accordingly, some features identified

in this publication will not operate if some other feature is activated.

Comdial disclaims all liability relating to feature non-compatibility or

associated in any way with problems which may be encountered by

incompatible features. Notwithstanding anything contained in this

publication to the contrary, Comdial makes no representation herein as to

the compatibility of features.



2/12/97

Contents

1 IntroducingtheTelephone................1-1

1.1 Introducing this Guide........................................1-1

1.2 Introducing The Impression Model 2122S.........1-1

1.3 Introducing The Impression Model 2122X....... 1-2

1.4 Introducing The DigiTech Model 7714S............1-2

1.5 Introducing The DigiTech Model 7714X...........1-3

1.6 Using The Speakerphone....................................1-3

1.7 Understanding What The Lights Mean ..............1-6

2 AnsweringCalls......................... 2-1

2.1 Answering Calls..................................................2-1

2.2 Answering A Subdued-Off Hook Voice

Announcement (SOHVA)...................................2-1

3 MakingCalls...........................3-1

3.1 Making Calls.......................................................3-1

3.2 Using Speed Dial ............................................... 3-3

3.3 Using Last Number Redial .................................3-3

3.4 Making A Subdued Off-Hook Voice

Announcement (SOHVA)...................................3-4

3.5 Camping On At A Station...................................3-5

4 HoldingCalls...........................4–1

4.1 Holding Calls .....................................................4-1

5 TransferringOutsideCalls................5-1

5.1 Transferring Outside Screened Calls..................5-1

5.2 Transferring Outside Unscreened Calls..............5-1

5.3 Making A Hot Transfer...................................... 5-2

5.4 Transferring Calls To Intercom Or Tie Line.......5-2

6 Conferencing...........................6-1

6.1 Conferencing Stations Together .........................6-1

GCA70-314 Contents

Non-LCD Station User's Guide – iii

7 UsingtheOtherFeatures.................7-1

7.1 Blocking Voice-Announce Calls.........................7-2

7.2 Diverting Incoming Calls To Another Station... 7-1

7.3 Forwarding Calls.................................................7-4

7.4 Making A Paging Announcement.......................7-3

7.5 Listening To a Call Over The Telephone’s

Speaker (Group Listening) .................................7-4

7.6 Muting Your Telephone.......................................7-4

7.7 Setting A Do Not Disturb Condition At Your

Station ................................................................ 7-5

7.8 Overriding A Call Or A Do Not Disturb Condition

At Another Telephone (Executive Override)......7-5

7.9 Setting Your Personal Ringing Tones ................ 7-6

7.10 Using Background Music...................................7-6

7.11 Setting The Volume Control .............................. 7-7

8 UsingTheMessagingFeature ............. 8-1

8.1 Using The Message Waiting Light .....................8-1

8.2 Using LCD Messaging ...................................... 8-2

9 ProgrammingYourTelephone.............9-1

9.1 Storing Extension Numbers And

Feature Codes..................................................... 9-1

9.2 Storing Speed Dial Numbers..............................9-3

10 Operating Your Telephone With A DSS/BLF

Console.............................. 10–1

PublicationIndex ..........................I–1

Appendix A (Quick Reference Guide). . . . . . . . . A-1

Contents GCA70-314

iv – Non-LCD Station User's Guide

Introducing the Telephone

1.1 Introducing This Guide

Congratulations and thank you for using an Impression or DigiTech

telephone! Once you have seen all of the options and benefits that your

new telephone offers, you will wonder how you ever did your job

without it. This guide offers helpful information for using all of the

functions of your new telephone and serves as a quick reference guide

as well. If you should need more information about a particular

function or a function that is not listed in this guide, consult the

Reference Manual, GCA 70-224 (your system attendant or telephone

system administrator should have several copies).

1.2 Introducing The Impression

Model 2122S Speakerphone

The Impression 2122S Speakerphone features a microphone that allows

you to have telephone conversations without lifting the handset.

Impression Model 2122S Speakerphone

unisyn02cdr

Speaker

Mute Button

Transfer or

Conference Button

Speaker Button

Message

Waiting Light

Hold Button

TAP Button

Intercom Button

Programmable

Buttons

Volume Control

Microphone Opening

ABC

GHI

PRS

OPER

TUV WXY

JKL MNO

DEF

SPKR

HOLD TAP ITCM

T/C MUTE

GCA70-314 Introducing the Telephone

Non-LCD Station User's Guide 1–1

1.3 Introducing The Impression

Model 2122X Monitor Telephone

The Impression Monitor Telephone has the same physical appearance

as the Impression Speakerphone. Although they look alike, there is one

functional difference in the way the telephones operate. The Monitor

Telephone includes a speaker that allows you to listen to incoming

calls. Although this model also features a microphone, you can only use

it to answer a call announce.

1.4 Introducing The DigiTech

Model 7714S Speakerphone

The DigiTech 7714S Speakerphone features a microphone that allows

you to have telephone conversations without lifting the handset.

DigiTech Model 7714S Speakerphone

DIGITECH

COMDIAL

SPKR

TAP

TRANS

CONF

MUTE

HOLD ITCM

Auxiliary

Jack

TAP

Button

Speaker

Button

Mute

Button

Volume

Control

Message

Waiting

Light

Hold Button Microphone Opening

Intercom

Button

Programmable

Buttons

Transfer/

Conference

Button

AW400n

Introducing the Telephone GCA70-314

1–2 Non-LCD Station User's Guide

1.5 Introducing The DigiTech

Model 7714X Monitor Telephone

The DigiTech Monitor Telephone has the same physical appearance as

the DigiTech Speakerphone. Although they look alike, there is one

functional difference in the way the telephones operate. The Monitor

Telephone includes a speaker that allows you to listen to incoming

calls. Although this model also features a microphone, you can only use

it to answer a call announce.

1.6 Using the Speakerphone

NOTE: The instructions in this section apply to the monitor telephone

only in call announce, hands-free answer back operation.

When using your speakerphone, the microphone and loudspeaker are

farther away from you than when you use your handset. Both the signal

from the loudspeaker and the signal to the microphone must be

strengthened. When microphones and loudspeakers are close together

(such as in a speakerphone), additional amplification typically

generates a ringing sound (public address systems do this if the volume

is too high or the microphone is too close to a loudspeaker).

Your speakerphone’s sound-activated switches allow either the

microphone or the loudspeaker to be on at a given time. This means

that voice sounds travel in only one direction at a particular moment.

GCA70-314 Introducing the Telephone

Non-LCD Station User's Guide 1–3

1.6.1 Speakerphone User Guidelines

•Both parties cannot talk at the same time. You must wait for

silence out of your loudspeaker before talking. You must stop

talking to hear the other party.

•Background noise may prevent the sound-activated switches from

operating properly. Avoid placing the speakerphone where it will

detect sounds from typewriters, keyboards, printers, paging

systems, and other equipment.

•Speak slightly louder than normal and with a clear, authoritative

voice. For the microphone to best detect your voice, speak within

three feet of it and face the telephone.

•Raising the volume of the loudspeaker makes it easier for the

sound-activated switches in your telephone to select the distant

party’s voice. Lowering the volume of the loudspeaker makes it

easier for the switches to select your voice.

•Since the system takes several seconds to provide the best

switching, constant sound patterns—such as elongating your

words and playing externally-supplied music—may prevent the

sound-activated switches from operating properly.

Introducing the Telephone GCA70-314

1–4 Non-LCD Station User's Guide

•Place the telephone on a hard surface and away from table edges.

Do not place the telephone in corners or enclosures. Do not let

obstructions come between you and the microphone. Rooms with

hard, flat surfaces that reflect sound may affect the

sound-activated switches.

•If you are using a handset and the other party is using a

speakerphone, avoid breathing heavily into your microphone.

Avoid other sounds that may affect the distant telephone’s

sound-activated switches.

•In some situations, such as when you or the distant party are in a

noisy environment, you may have to lift your handset to ensure a

clear conversation.

•When both you and the distant party use speakerphones, the

sound-activated switches can occasionally detect both voices

simultaneously, thus blocking out both voices.

GCA70-314 Introducing the Telephone

Non-LCD Station User's Guide 1–5

1.7 Understanding What the Lights Mean

The lights on your telephone indicate the status of lines, features, and

intercom.

—Next to a Direct Station Select (DSS)/ Busy Lamp Field

(BLF) button:

Steady red = station is in use.

Flashing red = station is receiving a call.

Winking red = message-waiting light set for you by station

associated with that DSS button.

—Next to a line button:

Steady green = line is in use at your station.

Steady red = line is in use at another station.

Flashing red = your line is ringing.

Flashing orange = your line is ringing and will be answered

when you lift the handset.

Winking green = line is on hold at your station.

Winking red = line is on hold at another station.

Fluttering orange = line has recalled from hold at your station.

Fluttering green = a second line has recalled from hold at your

station before you have answered the first recalling line

(fluttering orange).

Fluttering red = line has recalled from hold at another station.

—Next to a fixed feature or programmable feature button:

Steady red = the feature is on.

Steady off = the feature is off.

—Next to an INTERCOM button:

Steady green with a quick flash = you are using your intercom.

Winking red = a message is set on your telephone for

others to receive when calling.

Flashing orange = another station is calling you.

—Next to the HOLD button:

Fluttering red = message awaits pick up.

Winking green = a line is on hold at your station.

—Next to the SPEAKER button:

On steady (with telephone on hook and busy) = speakerphone

mode is active.

On steady (with telephone on hook and idle) = background

music is turned on.

Flashing = feature viewing and programming is in progress.

—Next to the MUTE button:

On steady = called party cannot hear your conversation.

Introducing the Telephone GCA70-314

1–6 Non-LCD Station User's Guide

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