Cisco Linksys PAP2 Guide
A Division of Cisco Systems, Inc.
®
WIRED
Model No.
PAP2
with 2 Ports for Voice-over-IP
Phone Adapter
Installation and Troubleshooting Guide
Phone Adapter with 2 Ports for Voice-over-IP
Copyright and Trademarks
Specifications are subject to change without notice.Linksys is a registered trademark or trademark of Cisco Systems,
Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2004 Cisco Systems, Inc. All rights
reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.
How to Use this Guide
Your guide to the Phone Adapter has been designed to make understanding networking with the Phone Adapter
easier than ever. Look for the following items when reading this User Guide:
In addition to these symbols, there are definitions for technical terms that are presented like this:
Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like
this:
Figure numbers and descriptions can also be found in the “List of Figures” section.
This exclamation point means there is a caution or warning and is
something that could damage your property or Phone Adapter.
Thisquestion markprovides youwith areminderaboutsomethingyou
might need to do while using the Phone Adapter.
This checkmark means thereis a noteof interest and is something you
should pay special attention to while using the Phone Adapter.
word: definition.
Figure 0-1: Sample Figure Description
PAP2-UG-40729C JL
WARNING: This product contains chemicals, including lead, known to the State of California to cause
cancer, and birth defects or other reproductive harm. Wash hands after handling.
Phone Adapter with 2 Ports for Voice-over-IP
Phone Adapter with 2 Ports for Voice-over-IP
Table of Contents
Chapter 1: Introduction 1
Welcome 1
What’s in this Guide? 1
Chapter 2: Getting to Know the Phone Adapter 3
Back Panel Ports 3
The Front Panel 4
Chapter 3: Connecting the Phone Adapter 5
Overview 5
Instructions for Connecting the Phone Adapter 5
Placement Options 7
Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu 9
Overview 9
Accessing the Interactive Voice Response Menu 9
Using the Interactive Voice Response Menu 9
Configuring the Settings for Your Internet Phone Service 14
Appendix A: Troubleshooting 15
Common Problems and Solutions 15
Frequently Asked Questions 23
Appendix B: Windows Help 25
Appendix C: Glossary 27
Appendix D: Specifications 33
Appendix E: Warranty Information 35
Appendix F: Regulatory Information 37
Appendix G: Contact Information 39
Vonage 39
Linksys 39
Phone Adapter with 2 Ports for Voice-over-IP
List of Figures
Figure 2-1: Back Panel 3
Figure 2-2: Front Panel 4
Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5
Figure 3-2: Connect the Telephone Cable 6
Figure 3-3: Connect the Ethernet Network Cable 6
Figure 3-4: Connect the Power 6
Figure 3-5: Attaching the Phone Adapter’s Base 7
Figure 3-6: Phone Adapter Standing on Base 7
Figure 3-7: Measurement between Wall-Mount Slots 8
Phone Adapter with 2 Ports for Voice-over-IP
1
Chapter 1: Introduction
Welcome
Chapter 1: Introduction
Welcome
Thank you for choosing the Linksys Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter will allow
you to make phone or fax calls using the your broadband connection.
How does the Phone Adapter do this? The Phone Adapter connects your phones or fax machines to your network
router or gateway, so telephone service is delivered through your cable or DSL Internet connection. Each of the
Phone Adapter’s two telephone jacks operates independently, with separate phone service and phone numbers,
so you can have up to two Vonage phone lines per Adapter.
But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources.
With the Phone Adapter, your phones or fax machines can share your high-speed Internet connection and take
advantage of it. You will be able to make phone calls using the account you set up with Vonage, even while
you’re surfing the Internet. So, networks not only are useful in homes and offices, but also can be fun.
Use the instructions in the Quick Installation or this Installation and Troubleshooting Guide to help you connect
the Phone Adapter after you have set up an account with Vonage. These instructions should be all you need to
get the most out of the Phone Adapter.
What’s in this Guide?
This guide covers the steps for installing the Phone Adapter.
• Chapter 1: Introduction
This chapter describes the Phone Adapter’s applications and this Installation and Troubleshooting Guide.
NOTE: For information about
your Internet phone service,
referto theUserGuide,which is
included in the welcome kit.
Phone Adapter with 2 Ports for Voice-over-IP
2Chapter 1: Introduction
What’s in this Guide?
• Chapter 2: Getting to Know the Phone Adapter
This chapter describes the physical features of the Phone Adapter.
• Chapter 3: Connecting the Phone Adapter
This chapter explains how to connect the Phone Adapterto your network and phones (or fax machines).
• Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
This chapter explains how to configure the Phone Adapter’s network settings.
• Appendix A: Troubleshooting
This appendix describes some potential problems and solutions, as well as frequently asked questions,
regarding use of the Phone Adapter.
• Appendix B: Windows Help
This appendix describes how you can use Windows Help for instructions about networking, such as
installing the TCP/IP protocol.
• Appendix C: Glossary
This appendix gives a brief glossary of terms frequently used in networking.
• Appendix D: Specifications
This appendix provides the technical specifications for the Phone Adapter.
• Appendix E: Warranty Information
This appendix supplies the warranty information for the Phone Adapter.
• Appendix F: Regulatory Information
This appendix supplies the regulatory information regarding the Phone Adapter.
• Appendix G: Contact Information
This appendix provides contact information for a variety ofLinksys resources, including Technical Support,
as well as Vonage.
Phone Adapter with 2 Ports for Voice-over-IP
3
Chapter 2: Getting to Know the Phone Adapter
Back Panel Ports
Chapter 2: Getting to Know the Phone Adapter
Back Panel Ports
The Phone Adapter’s ports are located on the back panel.
PHONE 1 Port For your primary Vonage Internet phone line, the PHONE 1 port allows you to connect your
telephone to the Phone Adapter using an RJ-11 telephone cable (not included).
PHONE 2 Port If you add a second Vonage line, then use the PHONE 2 port. It allows you to connect a
second telephone (or fax machine) to the Phone Adapter using an RJ-11 telephone cable
(not included).
ETHERNET Port The ETHERNET port allows you to connect the Phone Adapter to your router or gateway
using a Category 5 (or better) Ethernet network cable.
POWER Port The POWER port is where you will connect the included power adapter.
Figure 2-1: Back Panel
NOTE: These Phone ports do
not carry any voltage.
Phone Adapter with 2 Ports for Voice-over-IP
4Chapter 2: Getting to Know the Phone Adapter
The Front Panel
The Front Panel
The Phone Adapter’s LEDsare located on the frontpanel.
PHONE 1 LED Blue. The PHONE 1 LED is solidly lit when a telephone or fax machine has a registered
connection to Vonage through the PHONE 1 port. (The connection is registered if your
Internet phone service account is active.) It flashes when the phone is being used or an
incoming call has been detected.
PHONE 2 LED Blue. The PHONE 2 LED is solidly lit when a telephone or fax machine has a registered
connection to Vonage through the PHONE 2 port. It flashes when the phone is being used or
an incoming call has been detected.
ETHERNET LED Blue. The ETHERNET LED lights up when the Phone Adapter is connected to your network
through the Ethernet port. It flashes when there is data being sent or received.
Power LED Blue/Red. The Power LED lights up when the Phone Adapter is powered on and ready. It
flashes when the Phone Adapter is booting up, undergoing a self-test, or performing a
firmware upgrade.The LED lights up red when the Phone Adapter has failed its self-test or
is malfunctioning. Refer to “Appendix A: Troubleshooting” for more information.
Figure 2-2: Front Panel
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