Cisco Linksys PAP2 Guide

A Division of Cisco Systems, Inc.

WIRED

Model No.

PAP2

with 2 Ports for Voice-over-IP

Phone Adapter

Installation and Troubleshooting Guide

Phone Adapter with 2 Ports for Voice-over-IP

Specifications are subject to change without notice.Linksys is a registered trademark or trademark of Cisco Systems,

reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

How to Use this Guide

Your guide to the Phone Adapter has been designed to make understanding networking with the Phone Adapter

easier than ever. Look for the following items when reading this User Guide:

In addition to these symbols, there are definitions for technical terms that are presented like this:

Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like

this:

Figure numbers and descriptions can also be found in the “List of Figures” section.

This exclamation point means there is a caution or warning and is

something that could damage your property or Phone Adapter.

Thisquestion markprovides youwith areminderaboutsomethingyou

might need to do while using the Phone Adapter.

This checkmark means thereis a noteof interest and is something you

should pay special attention to while using the Phone Adapter.

word: definition.

Figure 0-1: Sample Figure Description

PAP2-UG-40729C JL

WARNING: This product contains chemicals, including lead, known to the State of California to cause

cancer, and birth defects or other reproductive harm. Wash hands after handling.

Phone Adapter with 2 Ports for Voice-over-IP

Table of Contents

Chapter 1: Introduction 1

Welcome 1

What’s in this Guide? 1

Chapter 2: Getting to Know the Phone Adapter 3

Back Panel Ports 3

The Front Panel 4

Chapter 3: Connecting the Phone Adapter 5

Overview 5

Instructions for Connecting the Phone Adapter 5

Placement Options 7

Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu 9

Overview 9

Accessing the Interactive Voice Response Menu 9

Using the Interactive Voice Response Menu 9

Configuring the Settings for Your Internet Phone Service 14

Appendix A: Troubleshooting 15

Common Problems and Solutions 15

Frequently Asked Questions 23

Appendix B: Windows Help 25

Appendix C: Glossary 27

Appendix D: Specifications 33

Appendix E: Warranty Information 35

Appendix F: Regulatory Information 37

Appendix G: Contact Information 39

Vonage 39

Linksys 39

Phone Adapter with 2 Ports for Voice-over-IP

List of Figures

Figure 2-1: Back Panel 3

Figure 2-2: Front Panel 4

Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5

Figure 3-2: Connect the Telephone Cable 6

Figure 3-3: Connect the Ethernet Network Cable 6

Figure 3-4: Connect the Power 6

Figure 3-5: Attaching the Phone Adapter’s Base 7

Figure 3-6: Phone Adapter Standing on Base 7

Figure 3-7: Measurement between Wall-Mount Slots 8

Phone Adapter with 2 Ports for Voice-over-IP

Chapter 1: Introduction

Welcome

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter will allow

you to make phone or fax calls using the your broadband connection.

How does the Phone Adapter do this? The Phone Adapter connects your phones or fax machines to your network

router or gateway, so telephone service is delivered through your cable or DSL Internet connection. Each of the

Phone Adapter’s two telephone jacks operates independently, with separate phone service and phone numbers,

so you can have up to two Vonage phone lines per Adapter.

But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources.

With the Phone Adapter, your phones or fax machines can share your high-speed Internet connection and take

advantage of it. You will be able to make phone calls using the account you set up with Vonage, even while

you’re surfing the Internet. So, networks not only are useful in homes and offices, but also can be fun.

Use the instructions in the Quick Installation or this Installation and Troubleshooting Guide to help you connect

the Phone Adapter after you have set up an account with Vonage. These instructions should be all you need to

get the most out of the Phone Adapter.

What’s in this Guide?

This guide covers the steps for installing the Phone Adapter.

• Chapter 1: Introduction

This chapter describes the Phone Adapter’s applications and this Installation and Troubleshooting Guide.

NOTE: For information about

your Internet phone service,

referto theUserGuide,which is

included in the welcome kit.

Phone Adapter with 2 Ports for Voice-over-IP

2Chapter 1: Introduction

What’s in this Guide?

• Chapter 2: Getting to Know the Phone Adapter

This chapter describes the physical features of the Phone Adapter.

• Chapter 3: Connecting the Phone Adapter

This chapter explains how to connect the Phone Adapterto your network and phones (or fax machines).

• Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu

This chapter explains how to configure the Phone Adapter’s network settings.

• Appendix A: Troubleshooting

This appendix describes some potential problems and solutions, as well as frequently asked questions,

regarding use of the Phone Adapter.

• Appendix B: Windows Help

This appendix describes how you can use Windows Help for instructions about networking, such as

installing the TCP/IP protocol.

• Appendix C: Glossary

This appendix gives a brief glossary of terms frequently used in networking.

• Appendix D: Specifications

This appendix provides the technical specifications for the Phone Adapter.

• Appendix E: Warranty Information

This appendix supplies the warranty information for the Phone Adapter.

• Appendix F: Regulatory Information

This appendix supplies the regulatory information regarding the Phone Adapter.

• Appendix G: Contact Information

This appendix provides contact information for a variety ofLinksys resources, including Technical Support,

as well as Vonage.

Phone Adapter with 2 Ports for Voice-over-IP

Chapter 2: Getting to Know the Phone Adapter

Back Panel Ports

Chapter 2: Getting to Know the Phone Adapter

Back Panel Ports

The Phone Adapter’s ports are located on the back panel.

PHONE 1 Port For your primary Vonage Internet phone line, the PHONE 1 port allows you to connect your

telephone to the Phone Adapter using an RJ-11 telephone cable (not included).

PHONE 2 Port If you add a second Vonage line, then use the PHONE 2 port. It allows you to connect a

second telephone (or fax machine) to the Phone Adapter using an RJ-11 telephone cable

(not included).

ETHERNET Port The ETHERNET port allows you to connect the Phone Adapter to your router or gateway

using a Category 5 (or better) Ethernet network cable.

POWER Port The POWER port is where you will connect the included power adapter.

Figure 2-1: Back Panel

NOTE: These Phone ports do

not carry any voltage.

Phone Adapter with 2 Ports for Voice-over-IP

4Chapter 2: Getting to Know the Phone Adapter

The Front Panel

The Phone Adapter’s LEDsare located on the frontpanel.

PHONE 1 LED Blue. The PHONE 1 LED is solidly lit when a telephone or fax machine has a registered

connection to Vonage through the PHONE 1 port. (The connection is registered if your

Internet phone service account is active.) It flashes when the phone is being used or an

incoming call has been detected.

PHONE 2 LED Blue. The PHONE 2 LED is solidly lit when a telephone or fax machine has a registered

connection to Vonage through the PHONE 2 port. It flashes when the phone is being used or

an incoming call has been detected.

ETHERNET LED Blue. The ETHERNET LED lights up when the Phone Adapter is connected to your network

through the Ethernet port. It flashes when there is data being sent or received.

Power LED Blue/Red. The Power LED lights up when the Phone Adapter is powered on and ready. It

flashes when the Phone Adapter is booting up, undergoing a self-test, or performing a

firmware upgrade.The LED lights up red when the Phone Adapter has failed its self-test or

is malfunctioning. Refer to “Appendix A: Troubleshooting” for more information.

Figure 2-2: Front Panel

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