Black Box IT Pro LNA1000A User manual

Black Box® IT Pro™

OCTOBER 2004

LNA1000A

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing Address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: [email protected]

CUSTOMER

SUPPORT

INFORMATION

This device complies with IEC60950 (1999) 3rd Edition, CSA C22.2 No. 60950-

00/UL 60950 (2000) 3rd Edition.

The Black Box® IT Pro™ meets Class B requirements.

FEDERAL COMMUNICATIONS COMMISSION and CANADIAN

DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY

INTERFERENCE STATEMENT

Class B Digital Device. This equipment has been tested and found to comply

with the limits for a Class B computing device pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. However, there is no guarantee

that interference will not occur in a particular installation. This equipment

generates, uses, and can radiate radio frequency energy, and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications. If this equipment does cause harmful interference to radio or

telephone reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult an experienced radio/TV technician for help.

Caution:

Changes or modifications not expressly approved by the party responsible

for compliance could void the user's authority to operate the equipment.

To meet FCC requirements, shielded cables and power cords are required to

connect this device to a personal computer or other Class B certified device.

This digital apparatus does not exceed the Class B limits for radio noise emission

from digital apparatus set out in the Radio Interference Regulation of the

Canadian Department of Communications.

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les

limites applicables aux appareils numériques de la classe B prescrites dans le

Règlement sur le brouillage radioélectrique publié par le ministère des

Communications du Canada.

Operating Conditions

Black Box® IT Pro™:

• 100V – 240VAC / 1.5A

• 50Hz - 60Hz

• 0 to 35 degrees Celsius (41° to 95° F)

• 10% – 80% Relative Humidity

Changes or modifications not expressly approved by Black Box could void the

user's authority to operate the equipment.

Publication Date:October 2004

Technical Support

If you need technical support, please contact Black Box.

Technical Support 2

Chapter 1 Quick Start 3

Step 1: Connecting your Black Box® IT Pro™ 3

Step 2: Configuring your system 4

Step 3: Manually Setting the IP Address 5

Step 4: Configuring your desktop 6

Step 5: Connecting to WebConfig 7

Step 6: Configuring your Internet connection 9

Chapter 2 First-time Nitix Setup - Black Box®

IT Pro™ 11

Black Box® IT Pro™ Components 11

Meet Your Black Box® IT Pro™ 12

Connecting the Power 13

Ethernet Connections 14

Connecting Ethernet Port 0 15

Connecting LAN 2 and LAN 3 16

Connecting an External Dial-up Modem 16

Configuring Your System 17

Manually Setting the IP Address 18

Chapter 3 Connecting to WebConfig 19

What is WebConfig? 19

Secure WebConfig 19

Configuring TCP/IP 20

Creating an Administrator Account 31

Software Activation Keys 33

System Status Screen 34

Notices Box 40

Chapter 4 Configuring Nitix 43

Proceeding with Configuration 43

Configuring General Network Settings 43

Configuring Advanced Network Settings 45

Network Devices 46

Network Routes 48

Network Configuration Scenarios 50

Configuring your Internet Connection 53

Chapter 5 Client Access Licenses 57

Client Access Licensing Requirements 57

License Information 57

Chapter 6 DoubleVision 59

What is DoubleVision? 59

Modem Connections 60

Chapter 7 User & Team Management 61

Service Integration 61

User Accounts 63

Modifying User Email Settings 70

Team Accounts 72

Password Policy 76

Chapter 8 File Services 81

File Sharing Services 81

Configuring File Services 82

Access Control Lists 84

Chapter 9 Disk Quotas 91

Setting Default Disk Quota Values 91

Setting Individual User Disk Quotas 92

Quota Limit 93

Chapter 10 NT Domain Services 95

What is a Windows NT Domain Member? 95

Configuring the Domain Member 95

What is a Domain Controller? 97

Configuring the Domain Controller 97

Joining Windows Systems to a Domain 99

File Mounting/Drive Mapping 105

Logon Scripts 106

Automated Drive Mapping 107

Workstation Administrative Rights 107

Chapter 11 Print Services 109

Nitix Print Services 109

Configuring Print Services 109

Configuring your Workstation 110

Chapter 12 Email Services 113

Components of the Email System 113

Configuring Email Service 115

Clearing the Email Queue 118

Configuring Email Aliases 118

Configuring DNS Records 122

Configuring Email Clients 123

Advanced Email Settings 125

LDAP Server 126

Chapter 13 WebMail 129

WebMail Server 129

Enabling WebMail Server 129

Accessing WebMail 131

Configuring WebMail 135

Composing an Email Message 136

Opening a Received Message 137

Replying to a Message 138

Search Function 138

Address Book 140

Calendar 141

Tasks 143

Notes 145

Mail Filters 145

Chapter 14 Web Services 149

Web Server 149

Master Web Server 149

Virtual Web Servers 153

Hosting Multiple Web Sites 155

Secure Web Services 156

SSL Certificate 156

Web Caching 161

Chapter 15 Web Filtering 163

Positive Web Filtering 163

Enabling the Web Filter 163

Providing Full Internet Access 164

Adding Permitted Websites 165

Accepting Access Requests 165

Denying Access Requests 166

Entering Access Requests 167

Chapter 16 FTP Services 169

FTP Server 169

Anonymous FTP Server 169

Enabling the FTP Server 170

Enabling FTP Access 171

User vs. Team FTP Access 171

Chapter 17 Software Update 173

Software Updates 173

Upgrading Nitix 173

Chapter 18 TunnelVision 177

Private Networks 177

Virtual Private Networks 177

VPN Network Topologies 178

How TunnelVision Works 181

Creating a VPN (server-to-server) 182

Configuring a TunnelVision Master Server 183

Configuring a TunnelVision Client 184

TunnelVision Status 186

The Idle Time-out 186

Chapter 19 IPsec 187

IPsec: An alternative to TunnelVision 187

Known Configurations 187

Adding an IPsec route 187

Adding an Anonymous Incoming Connection

IPsec route 189

Editing an IPsec route 190

Setting up Third Party IPsec Clients 192

Chapter 20 Remote Access Services 193

What is RAS? 193

PPTP - Client-to-Server VPN Service 194

Dial-in Service 199

Terminating a Connection from WebConfig 203

Chapter 21 Firewall Services 205

ICSA Firewall Security Compliance 205

Traffic Denied Inbound 205

Traffic Permitted Inbound 206

Traffic Permitted Outbound 206

Firewall Log 207

Chapter 22 Domain Name Services 209

What is DNS? 209

DNS Services 209

Configuring Public DNS 210

How the DNS System Works 211

Dynamic DNS 212

Manually Creating DNS Entries 212

Chapter 23 Workstation Viewer 217

What is the Workstation Viewer? 217

Accessing the Workstation Viewer 217

Virtual Network Computing (VNC) 218

Configuring VNC 218

Chapter 24 FastForward 221

What is FastForward? 221

Introduction to TCP/IP 221

Proxy Servers 223

Configuring FastForward 225

Forwarding Scenarios 227

Multiple Static IP Addresses 228

Common Port Numbers 228

Troubleshooting FastForward 229

Chapter 25 MySQL Server 231

What is the MySQL Server? 231

What is phpMyAdmin? 231

Managing Databases in phpMyAdmin 232

Deleting Database Tables 236

Setting up Windows for MySQL Access 236

What is a Dynamic Web Site? 240

Chapter 26 Hardware Components

Reporting 241

Hardware Components Reporting 241

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