Alcatel-Lucent OpenTouch User manual

Alcatel-Lucent OpenTouch™ Connection

for 8082 My IC Phone

User Manual

R100

8AL90883ENAAed.01 R100-1340

Introduction

Thank you for choosing an Alcatel-Lucent phone.

This model offers enhanced ergonomical features for more effective communication.

Its innovative and high-quality design will improve your corporate communications and allow access to

a variety of services.

1. GETTING TO KNOW YOUR TELEPHONE 6

1.1. TOUCH SCREEN 7

1.2. THE OPENTOUCH™CONNECTION WELCOME SCREENS 8

1.3. KEYS TAB 9

1.4. PERMANENT FEATURES KEYS 10

1.5. VIRTUAL KEYBOARD. 10

1.6. CALL MANAGEMENT SCREEN 11

1.7. DEVICE SETTINGS SCREENS 12

1.8. MY IC PHONE BLUETOOTH®WIRELESS HANDSET 13

2. USING YOUR TELEPHONE 14

2.1. MAKING A CALL 14

2.2. RECEIVING A CALL 14

2.3. USING THE TELEPHONE IN "HANDS FREE"MODE 14

2.4. ACTIVATING THE LOUDSPEAKER DURING A CONVERSATION (RECEIVER LIFTED)-LOUDSPEAKER. 15

2.5. CALLING YOUR CORRESPONDENT BY NAME (COMPANY DIRECTORY) 15

2.6. MAKE CALLS VIA YOUR PROGRAMMED CALL KEYS 15

2.7. REDIALING 15

2.8. CALL BACK AN UNANSWERED CALL 16

2.9. REQUESTING AUTOMATIC CALLBACK IF INTERNAL NUMBER IS BUSY 16

2.10. RECEIVING INTERCOM CALLS 16

2.11. SENDING DTMF SIGNALS 17

2.12. MUTE,SO THAT YOUR CORRESPONDENT CANNOT HEAR YOU 17

3. DURING A CONVERSATION 18

3.1. MAKING A SECOND CALL DURING A CONVERSATION 18

3.2. ANSWERING A SECOND CALL DURING A CONVERSATION 18

3.3. SWITCHING BETWEEN CALLS (BROKER CALL) 19

3.4. TRANSFERRING A CALL 19

3.5. THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CORRESPONDENTS (CONFERENCE) 19

3.6. TALK SIMULTANEOUSLY TO MORE THAN 2CORRESPONDENTS 19

3.7. PLACING A CALL ON HOLD (HOLD) 20

3.8. PLACING AN OUTSIDE CALL ON HOLD (PARKING) 20

3.9. INTRUSION INTO AN INTERNAL CONVERSATION 21

3.10. ADJUST AUDIO VOLUME 21

3.11. SIGNAL MALICIOUS CALLS 21

4. SHARING 22

4.1. ANSWERING THE GENERAL BELL 22

4.2. MANAGER/ASSISTANT FILTERING 22

4.3. CALL PICK-UP 22

4.4. HUNTING GROUPS 23

4.5. CALLING AN INTERNAL CORRESPONDENT ON HIS/HER PAGER 23

4.6. ANSWERING A CALL ON YOUR PAGER 23

4.7. CALLING A CORRESPONDENT ON HIS/HER LOUDSPEAKER 23

4.8. SENDING A WRITTEN MESSAGE TO AN INTERNAL CORRESPONDENT 24

4.9. SEND A VOICE MESSAGE COPY 24

4.10. SENDING A RECORDED MESSAGE TO A NUMBER /A DISTRIBUTION LIST 25

4.11. BROADCASTING A MESSAGE ON THE LOUDSPEAKERS OF A STATION GROUP 25

5. KEEP IN TOUCH 26

5.1. DIVERTING CALLS TO ANOTHER NUMBER (IMMEDIATE DIVERSION) 26

5.2. DIVERTING YOUR CALLS TO YOUR VOICE MESSAGE SERVICE 26

5.3. WHEN YOU RETURN,CONSULT RECORDED MESSAGES 26

5.4. DIVERTING CALLS TO YOUR PAGER 26

5.5. FORWARDING YOUR CALLS FROM THE RECEIVING TERMINAL ("FOLLOW ME") 27

5.6. APPLYING A SELECTIVE DIVERSION 27

5.7. CANCELING ALL DIVERSIONS 27

5.8. CANCELLING A SPECIFIC DIVERSION 27

5.9. DIVERTING CALLS 28

5.10. DO NOT DISTURB 28

5.11. LEAVING A RECORDED MESSAGE FOR INTERNAL CALLERS 28

5.12. CONSULTING WRITTEN MESSAGES 29

6. MANAGING YOUR CHARGES 30

6.1. CHARGING YOUR CALLS DIRECTLY TO BUSINESS ACCOUNTS 30

6.2. FINDING OUT THE COST OF AN OUTSIDE CALL MADE FOR AN INTERNAL USER FROM YOUR TERMINAL 30

7. PROGRAMMING YOUR TELEPHONE 31

7.1. INITIALIZING YOUR VOICE MAILBOX 31

7.2. CUSTOMIZING YOUR VOICE GREETING 31

7.3. MODIFY THE PASSWORD FOR YOUR PHONE SET 31

7.4. MODIFY THE PASSWORD FOR YOUR VOICE MAILBOX 32

7.5. ADJUSTING THE AUDIO FUNCTIONS 32

7.6. ADJUSTING THE CONTRAST OF THE DISPLAY 33

7.7. SELECT THE SCREENSAVER DELAY 33

7.8. SELECT THE RIGHT OR LEFT TYPE OF DISPLAY 33

7.9. SELECT THE KEYBOARD TYPE 34

7.10. SELECTING THE WELCOME PAGE 34

7.11. SELECTING LANGUAGE 34

7.12. PROGRAM THE KEYS FOR THE PERSO PAGE 34

7.13. PROGRAMMING DIRECT CALL KEYS (F1 AND F2 KEYS ) 35

7.14. DELETE A PROGRAMMED KEY 35

7.15. PROGRAMMING AN APPOINTMENT REMINDER 35

7.16. IDENTIFY THE TERMINAL YOU ARE ON 35

7.17. LOCK /UNLOCK YOUR TELEPHONE 35

7.18. CONFIGURING THE AUDIO JACK OF YOUR TELEPHONE 36

7.19. CALL THE ASSOCIATED SET 36

7.20. FORWARD YOUR CALLS TO THE ASSOCIATED NUMBER 36

7.21. MODIFY THE ASSOCIATED NUMBER 36

7.22. THE TANDEM CONFIGURATION 37

7.23. CREATE,MODIFY OR CONSULT YOUR INTERCOM LIST (MAX.10 NUMBERS) 37

7.24. INSTALLING A BLUETOOTH®WIRELESS TECHNOLOGY HANDSET (MATCHING) 38

7.25. USE OF THE BLUETOOTH®HANDSET 38

7.26. INSTALLING A BLUETOOTH®WIRELESS TECHNOLOGY HEADSET (MATCHING) 39

7.27. USING A BLUETOOTH®WIRELESS TECHNOLOGY HEADSET 39

7.28. DELETING AN ACCESSORY (HEADSET,HANDSET,ETC.): BLUETOOTH®WIRELESS TECHNOLOGY 39

8. GUARANTEE AND CLAUSES 40

8.1. SAFETY INSTRUCTIONS 40

8.2. THE OMNITOUCH™8082 MY IC PHONE ALSO OFFERS A BLUETOOTH®RADIO INTERFACE FOR THE BLUETOOTH®HANDSET

OR OTHER BLUETOOTH®DEVICESREGULATORY STATEMENTS 40

1. Getting to know your telephone

A sensitive LCD wide screen

Permanent feature keys: quick access to the phone’s

main features

A Bluetooth® handset for optimized communication. A

wired handset is also available and can replace the

Bluetooth® handset.

A wideband speaker for optimized sound

LED

Arrival of a new call (Flashing)

An adjustable and stable foot

One 3.5 mm headset jack

Various connections to allow phone extensions

Add-on module connector (SATA type). 2 USB

connectors

1 mini-USB connector for a keyboard (1)

Two 10/100/1000 Mbps Ethernet connectors to

enterprise network (LAN) and a PCOne DC power jack

for an external power adaptor

1 RJ9 connector for a corded handset

(1) Not yet released

1.1. Touch screen

To handle your calls and the features of your phone, the set provides a touch screen and permanent

features keys.

The touch screen is divided in 4 areas dedicated to :

Time, date and informative icons

This display is located at the top of the Touch screen. Date, time and informative icons (such as headset plug, lock

status, etc.) are displayed in this area.

Pads

They can be of two kindsThe dialpad allows you to dial numbers and fill text field with numeric

characters.

The dialpad allows you to dial numbers and populate text fields with numeric characters. The

alphapad is useful for quick access to the dial by name feature and complements the virtual keyboard.

Use this key associated to the pads, to switch from the dialpad to the

alphapad.

The pads

Time, date and

informative icons

The OpenTouch™ Connection

Welcome screens

Key tab

1.2. The OpenTouch™ Connection Welcome screens

You can access all of your phone features from these screens. The default display has three pages that

you can access by pressing the page tabs at the top of the screen. The selected page is highlighted.

omenu

operso

oinfo

Navigation : to navigate on these pages,

Menu page:

Contains all functions and applications accessible by pressing on the label of the desired

feature or application. From this page, it is possible to adjust the ringer volume, program the

time of an appointment, lock the terminal, define the default page displayed, configure voice

mail, and access telephone functions such as calling back one of the last numbers or

intercepting calls.

Use the Up and

Down arrows to go

up or down on a

page showing

details not

displayed on a

single page.

Use this key to go

back to the previous

step.

Use this key to

validate a choice,

data entered, …

Perso page:

Contains call line keys (allowing supervision of calls) and programmable call keys.

Info page:

Contains information on the telephone and the status of its functions: name, telephone

number, number of messages, activation of transfer function, appointment reminder, etc.

1.3. Keys tab

These keys are displayed at the bottom of the screen.

‘Redial’ key : to access the 'Redial'

feature.

END key: to end a call or return to idle

mode (the key is red when the line is

taken or you are browsing through the

menus).

Messaging key to access various mail

services:This key is blinking when you

received a new voice message, a new text

message or a callback request and is lit in

case of missed calls. When not lit, you can

access to various message services.

Programmable key (F1 and F2 keys) : Lit

when the function associated with the key

is activated

A service or a direct call can be associated

to these keys.

1.4. Permanent features keys

They are located just below the touch screen.

Mute and interphony key.

In conversation press this key so that your correpondent doesn’t hear you. In idle state press

this key to set up the phone in interphony mode. When you receive a call, the phone hooks off

automatically and you are directly in conversation in handsfree mode. When activated, the

key is lit blue.#

Turn down the volume.

Turn up the volume.

Pressing this key answers an incoming call in handsfree mode (the key is blue). When a call is

in progress, pressing this key switches from handsfree mode to headset or handset mode.

Pressing this key will access to the routing menus.

This key is lit when you received a new voice message, a new tex message or a callback

request. When not lit you can access to various message services. This key is blinking in case

of a missed call.

Activate or deactivate the virtual keyboard.

In idle mode, pressing this key takes you to the device settings menu. You can then choose the

type of display (left or right) and/or the type of keyboard you want to use (AZERTY, QWERTY,

QWERTZ, etc.). You can also adjust some screen settings.

Pressing this key brings the phone in idle mode when navigating in pages and configuring the

phone.

1.5. Virtual keyboard.

This keyboard is accessed by pressing the keyboard key ( ). It is designed for accessing the "Dial

by name" feature, and entering names, texts, data, etc.

When you first press the virtual keyboard key, the keyboard is shown such as below.

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