Xerox Phaser 6200N User manual
Phaser® 6200 Color Laser Printer
Copyright © 2002 Xerox Corporation. All Rights Reserved. 4
Paper Jams
In addition to information on preventing jams and what causes a paper jam, this section includes
instructions for clearing the following jams:
1— Jam at the fuser — see page 5.
— Jam at the duplex unit — see page 7.
3— Jam at the Multi-Purpose Tray — see page 8.
4— Jam at the registration roller — see page 9.
5— Jam at the tray — see page 11.
When there is a paper jam, the printer’s front panel display (1) shows the jam error message. Press the
ibutton (2) for more information about how to clear the jam.
Caution
Be careful not to touch the toner located on the jammed paper, because the toner might not be
fused to the paper and might rub off.
Videos are available for clearing jams. Videos are located on the
Interactive Documentation CD-ROM and the Xerox web site at:
www.xerox.com/officeprinting/6 00support/
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Preventing jams
To reduce the frequency of paper and transparency jams, use only Xerox Phaser branded paper
and media designed for the Phaser® 6200 printer. ee the Supplies section in the Support Guide
on the Interactive Documentation CD-ROM or go to the Xerox web site at:
http://www.xerox.com/officeprinting/6200supplies to order supplies.
Fan paper prior to loading in the trays or the Multi-Purpose Tray.
For supported paper sizes, see the Supported Papers section in the Trays and Paper Guide on the
Interactive Documentation CD-ROM.
For proper paper-loading instructions, see the Loading Trays section in the Trays and Paper Guide
on the Interactive Documentation CD-ROM.
Use clean, undamaged paper. Do not use paper that is curled.
Load paper from a newly opened package.
Do not add paper above the tray’s fill line.
Make sure that the tray guides are properly set for the paper size.
What causes a paper jam?
Paper jams occur most often under these conditions:
An incorrect paper type was selected in the printer driver.
The paper does not meet specifications.
The loaded paper size or weight is not supported by the paper tray.
The paper is damaged, moist, curled, creased, or folded.
The paper is not loaded properly.
The tray’s side and rear guides are not adjusted properly for the paper.
The tray is overfilled; paper is loaded above the tray’s fill line.
Jam at the fuser
Follow these steps to clear the jam. Refer to the labels inside the printer for jam-clearing instructions.
1. Use the latch on the right side of the printer to open Front Door B.
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2. Rotate the two green levers at both ends of the fuser unit upward.
Warning
The fuser is hot. To prevent burns, do not touch the black part of the fuser.
3. Remove the jammed paper. Make sure that all scraps of paper are removed.
4. Completely push down the two green levers at both ends of the fuser.
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. Close the front door.
For additional information, access Phaser MART.
Jam at the duplex unit
Follow these steps to clear the jam. Refer to the labels inside the printer for jam-clearing instructions.
1. Open Front Door B.
2. Remove the jammed paper. Make sure that all scraps of paper are removed.
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3. Close the front door.
For additional information, access Phaser MART.
Jam at the Multi-Purpose Tray
1. Remove the jammed paper from the Multi-Purpose Tray.
2. Use the latch on the front of the printer to open Front Door A.
3. Remove any jammed paper. Make sure that all scraps of paper are removed.
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4. Close the front door.
. Open the Multi-Purpose Tray and load the paper. Do not load paper above the fill line. Make sure
that the guides are set flush against the paper. Make sure that the paper is clean and not stuck
together.
Jam at the registration roller
Follow these steps to clear the jam. Refer to the labels inside the printer for jam-clearing instructions.
1. Remove Tray 1 completely.
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2. Remove the jammed paper from up inside the printer tray slot. Make sure that all scraps of paper
are removed.
3. Insert Tray 1 and push it completely into the printer.
4. Use the latch on the front of the printer to open Front Door A.
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. Remove any jammed paper.
6. Close the front door.
For additional information, access Phaser MART.
Jam at the tray
Follow these steps to clear the jam. Refer to the labels inside the printer for jam-clearing instructions.
1. Pull out the tray specified on the front panel.
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2. Remove any jammed paper.
3. Make sure that the paper is loaded correctly in the tray and the guides are set flush against the
paper.
4. Remove any jammed paper from up inside the printer tray slot. Make sure that all scraps of paper
are removed.
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. Insert the tray and push it completely into the printer.
6. Use the latch on the front of the printer to open Front Door A.
7. Remove any jammed paper.
8. Close the front door.
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