Xerox 4400DX - Phaser B/W Laser Printer User manual

Phaser 4400 Laser Printer Service Manual 1-1

General Information

The Xerox Phaser™ 4400 Laser Printer Service Manual is the primary document

used for repairing, maintaining and troubleshooting.

To ensure complete understanding of the product, participation in Xerox Phaser 4400

Service Training is recommended.

Section Contents

Phaser 4400 Laser Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Printer Memory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Monitoring Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Repackaging Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Base Configuration Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Front Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Image Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Machine Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12

Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Media and Tray Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Functional Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

1-2 Phaser 4400 Laser Printer Service Manual

Phaser 4400 Laser Printer Overview

The Phaser 4400 Laser Printer combines a monochrome print engine with an image

processor supporting PostScript 3 and PCL5e/6. The Phaser 4400 is a high

performance, 26 ppm desktop laser printer with a resolution up to 1200 x 1200 dpi.

Configurations

The Phaser 4400 is available in four configurations. A replaceable “Configuration

Upgrade Chip” holds configuration information that enables or disables built-in

features as described here.

Phaser 4400B The Phaser 4400B is the base configuration laser printer. The printer

comes standard with 32 Mbytes of memory, 600 x 600 dpi resolution, USB and

Parallel support, a built in Multi-Purpose Tray, and a 550-sheet universal paper tray.

Note: The Phaser 4400B reports 32 Mbytes of memory even though

it has a 64-Mbyte DIMM installed. In order to get the full

64 Mbytes of memory to be reported as well as activate other

features, users need to upgrade to the N-configuration with a

Configuration Upgrade Kit, part number 098S04703.

Phaser 4400N The Phaser 4400N is the networking configuration. This

configuration includes all the features of the 4400B, but comes with 64 Mbytes of

memory, built-in 10/100 Ethernet networking capabilities, and a resolution up to 1200

x 1200 dpi.

Phaser 4400DT The Phaser 4400DT includes all the features of the 4400N but

comes standard with built in auto-duplexing, and one added 550-sheet feeder.

Phaser 4400DXThe Phaser 4400DX includes all the features of the 4400DT, along

with a 20-Gbyte hard drive and a Stacker with offset.

Page Description Languages (PDL)

■PCL5e/6

■Adobe PostScript 3

■PDF

Resident Fonts

■39 PostScript Roman fonts available on all models, plus an additional 97

Roman fonts available with the optional Hard Drive.

■81 PCL fonts (more fonts are available with the optional internal Hard

Drive.)

Phaser 4400 Laser Printer Service Manual 1-3

Printer Memory Configuration

The printer features two slots which accept 32-, 64-, and 128-Mbyte SDRAM

DIMMs. All combinations except 32 Mbytes alone are allowed to a maximum of 256

Mbytes.

The Phaser 4400B reports 32 Mbytes of memory, even though it has a 64-Mbyte

DIMM installed. In order to get the full 64 Mbytes of memory to be reported as well

as activate other features, users must upgrade to the N-model with a Configuration

Upgrade Kit, part number 098S04703.

The Startup page and the Configuration pages list the amount of RAM installed in the

printer.

If the memory does not meet the following specifications, it is ignored by the printer.

■PC133 DRAM Standard

■144-Pin SODIMM

■Serial Presence Detect

■3.3 Volt

Monitoring Consumables

The status of printer consumables is available through the Supplies Info Menu.

Repackaging Information

If the printer must be returned to Xerox and the customer has not saved the shipping

box and all internal packaging, a repackaging kit is available for order from the local

Customer Support Center.

Repackaging Kit: part number 065-0606-00

Replaceable Items Print Life

Print Cartridge (rated at 5% image

coverage of letter-size paper)

High-Capacity 15,000

Toner wt. 620 g (1.36 lbs.)

Standard-Capacity 10,000

Toner wt. 420 g. (.9 lbs.)

Maintenance Kit (includes Fuser,

Transfer Roller, and nine rollers for Feed,

Retard, and Nudger Roller assemblies).

up to 200,000

1-4 Phaser 4400 Laser Printer Service Manual

Parts of the Printer

The parts of the printer are covered here in three groups:

■Base configuration components

■Internal components

■Printer options

Base Configuration Components

Front view of base configuration

No. Description

1. Paper exit slot

2. Standard Output Tray

3. Front panel

4. Front cover (shown closed)

5. Multi-Purpose Tray (MPT)

6. Multi-Purpose Tray extension

7. Power switch

8. Tray 1

9. Paper level gauge

Phaser 4400 Laser Printer Service Manual 1-5

Rear view of base configuration

No. Description

1. Option Cover

2. Rear cover release

3. Rear cover (shown closed)

4. Parallel connector

5. USB connector

6. Ethernet connector

7. Power cord receptacle

8. Left cover

9. Ventilation slots

1-6 Phaser 4400 Laser Printer Service Manual

Internal Components

Front and rear views with covers open

Printer Options

The following customer-installed options are available for the Phaser 4400 printer.

No. Description

1. Print Cartridge

2. Front cover (shown open)

3. Fuser

4. Rear door (shown open)

Option Customer

Order Number

Description

32-Mbyte DIMM 97S02923 32-Mbyte Memory

64-Mbyte DIMM 97S02912 64-Mbyte Memory

128-Mbyte DIMM 97S02913 128-Mbyte Memory

16-Mbyte Flash DIMM 97S02914 16-Mbyte Flash ROM for storage of fonts, forms, etc.

4400 Network

Upgrade Kit

98S04703 Configuration Upgrade Chip upgrades a Base printer

to a Network printer.

20+ Gbyte Hard Drive 97S02917 Adds hard disk capability to the printer:

■Stores fonts, forms, etc.

■Enables collation, proof, secure and save jobs.

■Provides user documentation, setup and care

videos, and printer drivers.

550-Sheet Feeder 97S02878 Provides 550-sheet additional input capacity when

used in conjunction with the 550-sheet Paper Tray.

You can install one or two 550-Sheet Feeders.

550-Sheet Paper Tray 109R00448 Used with the 550-Sheet Feeder. The Tray holds 550

sheets of paper.

Duplex Unit 97S02880 Provides duplex (two sided) printing capability.

Stacker 97S02881 Adds 500 sheet output capacity with offset capability.

Envelope Feeder 97S02879 Provides dedicated envelope feed.

Phaser 4400 Laser Printer Service Manual 1-7

Printer options

No. Description

1. 500-Sheet Stacker

2. Envelope feeder

3. 550-sheet feeder with tray 2

4. 550-sheet feeder with tray 3

5. Automatic duplex unit

s4400-346

1-8 Phaser 4400 Laser Printer Service Manual

Front Panel Configuration

The Front Panel consists of one tricolor LED, a display window and six functional

keys. These keys navigate the menu system, perform functions and select modes of

operation for the printer.

The LED (light emitting diode) above the Graphics Display can be green, yellow or

red, and can be off, blinking or steady.

LED indications:

Green — Ready to Print

Flashing Green — Receiving, Processing Data or Printing

Flashing Yellow — Warning

Flashing Red — Error (blinks in unison with Image Processor Health LED)

Phaser 4400 Front Panel Configuration

Front Panel Key Descriptions

1Status LED 5Up Arrow Key - scrolls up the menu

system

2Graphic front panel display 6Down Arrow Key - scrolls down the menu

system

3Cancel Key 7OK (select) Key

4Back Key 8INFO Key - for additional explanation or

help

s4400_006

Phaser 4400 Laser Printer Service Manual 1-9

Front Panel Shortcuts

Mode Press this selection at power-on

Skip execution of POST diagnostics OK

Print Service Menu Map INFO

Reset PostScript NVRAM BACK+OK

When “Password” appears, press UP +

DOWN keys within 2 seconds

Enter Service Diagnostics BACK+INFO

1-10 Phaser 4400 Laser Printer Service Manual

Image Processor Board

The following components must be transferred from the old board when installing a

new Image Processor Board in the printer:

■SDRAM DIMMs (Slot 1 on the left, slot 2 on the right)

■NVRAM

■Configuration Upgrade Chip

■Flash DIMM

See RRP 9.2 Image Processor Board on page 6-88 for information on replacing the

Image Processor Board.

Inside the printer on the Image Processor board are four LEDs shown in the figure.

DS210 illuminates when the e-net rate is set to 10 Mbits/sec (off indicates

100 Mbits/sec).

DS211 illuminates when a link is established.

DS380 is the HEALTH LED. The CPU flashes this LED to indicate that it is “alive”,

or in the case of a failure, the CPU flashes this LED (and the Front Panel LED, also)

with a code to help diagnose the problem.

DS390 is the CHECK STOP indicator, which illuminates when various fatal errors

occur in the CPU.

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