SMA SUNNY WEBBOX with Bluetooth User manual
SWebBox-BUS-eng-111033 | 98-0019233 | Version 3.3
US
CA
Device for Plant Monitoring
SUNNY WEBBOX
User Manual
SMA America, LLC Legal Restrictions
User Manual SWebBox-BUS-eng-111033 3
Copyright © 2011 SMA America,LLC. All rights reserved.
No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form
or by any means, electronic, mechanical, photographic, magnetic or otherwise, without the prior
written permission of SMA America,LLC.
Neither SMA America,LLC nor SMA Solar Technology Canada Inc. makes representations, express
or implied, with respect to this documentation or any of the equipment and/or software it may
describe, including (with no limitation) any implied warranties of utility, merchantability, or fitness for
any particular purpose. All such warranties are expressly disclaimed. Neither SMA America,LLC nor
its distributors or dealers nor SMA Solar Technology Canada Inc. nor its distributors or dealers shall
be liable for any indirect, incidental, or consequential damages under any circumstances.
The exclusion of implied warranties may not apply in all cases under some statutes, and thus the
above exclusion may not apply.
Specifications are subject to change without notice. Every attempt has been made to make this
document complete, accurate and up-to-date. Readers are cautioned, however, that
SMAAmerica,LLC and SMA Solar Technology Canada Inc. reserve the right to make changes
without notice and shall not be responsible for any damages, including indirect, incidental or
consequential damages, caused by reliance on the material presented, including, but not limited to,
omissions, typographical errors, arithmetical errors or listing errors in the content material.
All trademarks are recognized even if these are not marked separately. Missing designations do not
mean that a product or brand is not a registered trademark.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by SMA America,LLC and SMA Solar Technology Canada Inc. is under
license.
SMA America, LLC
3801 N. Havana Street
Denver, CO 80239 U.S.A.
SMA Solar Technology Canada Inc.
2425 Matheson Blvd. E, 8th Floor
Mississauga, ON L4W 5K5, Canada
Important Safety Instructions SMA America, LLC
4 SWebBox-BUS-eng-111033 User Manual
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
This manual contains important instructions for Sunny WebBox system monitoring, that must be
followed during installation and maintenance of the system monitoring.
The Sunny WebBox is designed and tested according to international safety requirements, but as with
all electrical and electronic equipment, certain precautions must be observed when installing and/or
operating the Sunny WebBox. To reduce the risk of personal injury and to ensure the safe installation
and operation of the Sunny WebBox, you must carefully read and follow all instructions, cautions and
warnings in this user manual.
Warnings in this document
A warning describes a hazard to equipment or personnel. It calls attention to a procedure or practice,
which, if not correctly performed or adhered to, could result in damage to or destruction of part or all
of the SMA equipment and/or other equipment connected to the SMA equipment or personal injury.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
NOTICE is used to address practices not related to personal injury.
SMA America, LLC Important Safety Instructions
User Manual SWebBox-BUS-eng-111033 5
Other symbols in this document
In addition to the safety and hazard symbols described on the previous pages, the following symbol
is also used in this user manual:
Information
This symbol accompanies notes that call attention to supplementary information that you
must know and use to ensure optimal operation of the system.
General Warnings SMA America, LLC
6 SWebBox-BUS-eng-111033 User Manual
General warnings
General warnings
All electrical installations must be done in accordance with the local and
NationalElectrical Code® ANSI/NFPA 70 or the Canadian Electrical Code®
CSAC22.1. This document does not and is not intended to replace any local, state,
provincial, federal or national laws, regulation or codes applicable to the installation and
use of the system monitoring, including without limitation applicable electrical safety codes.
All installations must conform with the laws, regulations, codes and standards applicable
in the jurisdiction of installation. SMA assumes no responsibility for the compliance or
noncompliance with such laws or codes in connection with the installation of the system
monitoring.
The Sunny WebBox contains no user-serviceable parts. For all repair and maintenance,
always return the unit to an authorized SMA Service Center.
Before installing or using the Sunny WebBox, read all of the instructions, cautions, and
warnings on the Sunny WebBox in this user manual.
Wiring of the Sunny WebBox must be made by qualified personnel only.
SMA America, LLC Table of Contents
User Manual SWebBox-BUS-eng-111033 7
Table of Contents
1 Information on this Manual. . . . . . . . . . . . . . . . . . . . . . . . 13
1.1 Validity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.2 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.3 Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.4 Nomenclature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.1 Appropriate Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.2 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4 Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.1 Scope of Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.2 Identifying the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 Device Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.1 Overview of the Sunny WebBox LEDs . . . . . . . . . . . . . . . . . . . 21
5.2 Overview of the Connection Area . . . . . . . . . . . . . . . . . . . . . . 22
5.3 Overview of the LEDs on the Network Connection. . . . . . . . . . 23
6 Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.1 Information on Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.2 Mounting/Installation Location Requirements. . . . . . . . . . . . . . 24
6.3 Connecting the Sunny WebBox Directly to the Computer . . . . 25
6.4 Configuring Network Settings on the Computer. . . . . . . . . . . . 26
6.4.1 Information on Network Settings on the Computer. . . . . . . . . . . . . . . . . . . . 26
6.4.2 Windows 7, Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.4.3 Windows XP, Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.5 Logging in to the Sunny WebBox for the First Time . . . . . . . . . 29
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6.6 Configuring Sunny WebBox for the Local Network . . . . . . . . . 31
6.6.1 Information on Integrating the Sunny WebBox into a Local Network. . . . . . 31
6.6.2 Configuring the Static Network Settings of the Sunny WebBox . . . . . . . . . . 31
6.7 Configuring the Sunny WebBox for Modem Operation . . . . . 33
6.7.1 Information on Configuring the Sunny WebBox with an Analog Modem . . 33
6.7.2 Connecting the Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.7.3 Configuring the Modem Settings for the Sunny WebBox . . . . . . . . . . . . . . . 35
6.8 Connecting the Sunny WebBox to the Inverter. . . . . . . . . . . . . 36
6.8.1 Connecting the Sunny WebBox to a Sunny Central . . . . . . . . . . . . . . . . . . . 36
6.8.2 Connecting the Sunny WebBox to the RS485 Communication Bus . . . . . . . 37
6.9 Mounting the Sunny WebBox (Wall or Top-Hat Rail) . . . . . . . 41
7 Logging in and out of the Sunny WebBox. . . . . . . . . . . . 43
7.1 Logging in to the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . 43
7.2 Logging out of the Sunny WebBox. . . . . . . . . . . . . . . . . . . . . . 44
8 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8.1 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8.1.1 Explanation of the Status Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
8.1.2 Structural View and Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
8.1.3 Overview According to Device Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.1.4 Overview of a Single Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.2 Detecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
8.3 Parameterizing Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
8.4 Displaying the Event Report . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9 Managing Plant Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
9.1 Information on the Plant Data . . . . . . . . . . . . . . . . . . . . . . . . . . 50
9.2 Plant Presentation in Sunny Portal. . . . . . . . . . . . . . . . . . . . . . . 50
9.2.1 Registering Sunny WebBox in Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.2.2 Activating/Deactivating Data Transmission to Sunny Portal . . . . . . . . . . . . . 52
9.2.3 Adjusting the Plant Identifier for Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . 52
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User Manual SWebBox-BUS-eng-111033 9
9.2.4 Deleting the Sunny Portal Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9.2.5 Accessing the Sunny WebBox via Sunny Portal . . . . . . . . . . . . . . . . . . . . . . 53
9.3 Integrated FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9.3.1 Defining Read and Write Access Rights for the FTP Server. . . . . . . . . . . . . . 54
9.3.2 Accessing FTP Server via the Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . 54
9.4 FTP Push Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
9.4.1 Activating/Deactivating FTP Push Function . . . . . . . . . . . . . . . . . . . . . . . . . . 55
9.4.2 Testing the FTP Push Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
9.5 HTTP Download Via the User Interface. . . . . . . . . . . . . . . . . . . 56
9.6 Saving Recorded Data on an SD Card . . . . . . . . . . . . . . . . . . 57
9.6.1 Setting Data Compression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
9.6.2 Displaying Available Memory Space in the Sunny WebBox . . . . . . . . . . . . 58
10 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
10.1 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
10.1.1 Setting the Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
10.1.2 Setting the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
10.1.3 Setting the Operator Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
10.2 Setting the Communication Type of the PV Plant . . . . . . . . . . . 60
10.2.1 Setting SMA-COM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
10.2.2 Setting ETHERNET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
10.3 Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
10.3.1 Information on Extended Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 62
10.3.2 Activating DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
10.3.3 Network Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
10.4 Enable Modem Dialup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
10.4.1 Testing the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
10.5 Ensuring Access Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
10.5.1 Strength of Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
10.5.2 Change Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
10.6 Setting Data Upload. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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10.7 Configuring the CSV Data Format . . . . . . . . . . . . . . . . . . . . . . 68
10.8 Retrieving or Requesting Data from the Device Memory . . . . . 69
10.8.1 Activating/Deactivating Automatic Data Retrieval from Error Memory . . . . 69
10.8.2 Manually Requesting Data from the Error or Event Memory . . . . . . . . . . . . 69
10.9 Active Notification in Case of Error . . . . . . . . . . . . . . . . . . . . . 70
10.9.1 Information on Notification in Case of Error . . . . . . . . . . . . . . . . . . . . . . . . . 70
10.9.2 Enabling/Disabling Active Notification in Case of Error. . . . . . . . . . . . . . . . 71
11 Service Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
11.1 Information on Firmware Updates . . . . . . . . . . . . . . . . . . . . . . 72
11.2 Firmware update via Sunny Portal . . . . . . . . . . . . . . . . . . . . . . 72
11.2.1 Enabling Automatic Firmware Update (recommended) . . . . . . . . . . . . . . . . 72
11.2.2 Manually Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
11.3 Updating Firmware via an SD Card . . . . . . . . . . . . . . . . . . . . . 73
11.4 Stopping the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . . 74
11.5 Resetting the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . . 75
11.6 Deleting Device Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . 77
12 Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
12.1 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
12.2 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
13 Decommissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
13.1 Disassembling the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . 79
13.2 Packaging the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . 79
13.3 Disposing of the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . 79
14 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
15 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
15.1 Allocating an IP Address in a Local Network . . . . . . . . . . . . . . 84
15.2 Determining the Network Settings of the Sunny WebBox . . . . 84
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