Sierra Wireless AirLink MP595 User manual

MP 595 Modem

User Guide

2130795

Rev 1.3

Preface

Important Notice

Safety and Hazards

Limitation of

Liability

Due to the nature of wireless communications, transmission

and reception of data can never be guaranteed. Data may be

delayed, corrupted (i.e., have errors) or be totally lost.

Although significant delays or losses of data are rare when

wireless devices such as the Sierra Wireless modem are used in

a normal manner with a well-constructed network, the Sierra

Wireless modem should not be used in situations where

failure to transmit or receive data could result in damage of

any kind to the user or any other party, including but not

limited to personal injury, death, or loss of property. Sierra

Wireless accepts no responsibility for damages of any kind

resulting from delays or errors in data transmitted or received

using the Sierra Wireless modem, or for failure of the Sierra

Wireless modem to transmit or receive such data.

Do not operate the Sierra Wireless modem in areas where

blasting is in progress, where explosive atmospheres may be

present, near medical equipment, near life support equipment,

or any equipment which may be susceptible to any form of

radio interference. In such areas, the Sierra Wireless modem

MUST BE POWERED OFF. The Sierra Wireless modem can

transmit signals that could interfere with this equipment.

Do not operate the Sierra Wireless modem in any aircraft,

whether the aircraft is on the ground or in flight. In aircraft, the

Sierra Wireless modem MUST BE POWERED OFF. When

operating, the Sierra Wireless modem can transmit signals that

could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wireless

modems may be used at this time.

The driver or operator of any vehicle should not operate the

Sierra Wireless modem while in control of a vehicle. Doing so

will detract from the driver or operator's control and operation

of that vehicle. In some states and provinces, operating such

communications devices while in control of a vehicle is an

offence.

The information in this manual is subject to change without

notice and does not represent a commitment on the part of

Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES

SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL

DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,

CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES

INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR

Rev 1.3 Aug.07 3

MP 595 Modem User Guide

Patents

REVENUE OR ANTICIPATED PROFITS OR REVENUE

ARISING OUT OF THE USE OR INABILITY TO USE ANY

SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS

AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES OR THEY ARE

FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra

Wireless and/or its affiliates aggregate liability arising under

or in connection with the Sierra Wireless product, regardless of

the number of events, occurrences, or claims giving rise to

liability, be in excess of the price paid by the purchaser for the

Sierra Wireless product.

Portions of this product may be covered by some or all of the

following US patents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878 7,053,843 7,106,569 7,145,267

7,200,512 D442,170 D459,303

and other patents pending.

This product includes

technology licensed from:

QUALCOMM

Licensed by QUALCOMM Incorporated under one or more of

the following United States patents and/or their counterparts

in other nations:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,054

5,267,261 5,267,262 5,337,338 5,414,796 5,416,797

5,490,165 5,504,773 5,506,865 5,511,073 5,535,239

5,544,196 5,568,483 5,600,754 5,657,420 5,659,569

5,710,784 5,778,338

Manufactured or sold by Sierra Wireless or its licensees under

one or more patents licensed from InterDigital Group.

Licensed under the following Nortel Networks Limited

patents:

United States patent numbers: 5128925, 5398247

France patent numbers: 2665993, 2653959, 2659812, 2745091

4 2130795

Preface

Rev 1.3 Aug.07 5

Trademarks AirCard® and “Heart of the Wireless Machine®” are registered

trademarks of Sierra Wireless. Watcher®is a trademark of

Sierra Wireless, registered in the European Community.

Sierra Wireless, the Sierra Wireless logo, the red wave design,

and the red-tipped antenna are trademarks of Sierra Wireless.

Windows®is a registered trademark of Microsoft Corporation.

QUALCOMM® is a registered trademark of QUALCOMM

Incorporated. Used under license.

Other trademarks are the property of the respective owners.

Contact

Information

Consult our website for up-to-date product descriptions,

documentation, application notes, firmware upgrades, trouble-

shooting tips, and press releases:

www.sierrawireless.com

Revision History

Revision

number Release

date Changes

1.3 August 2007 • Removed detail about AT command parameters, instead

directing users to the MP 3G Modems AT Command Reference.

(Document #2130810.)

• Updated regulatory information for Canada and the USA. (See

“Regulatory Information” on page 63.).

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

MP 595 Modem User Guide

6 2130795

Contents

Introducing the MP 595 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

About CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

CDMA account and coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Supported CDMA radio frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Receive diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

USB, Ethernet, or serial computer connection . . . . . . . . . . . . . . . . . . . . . . . . . 16

Virtual serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

VPN support for RNAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

MP Modem Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Hardware and Software

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

MP Modem accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

MP Modem housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connector panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

GPS and I/O options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Rev 1.3 Aug.07 7

MP 595 Modem User Guide

Install the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Step 1—Mount the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Select a location for the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Mounting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Ground the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Step 2—Mount the antennas and install the cables . . . . . . . . . . . . . . . . 26

RF antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

GPS antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Install the antennas and cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Step 3—Install the Power Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Power connector (Molex) pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Ignition sense on/off wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ignition sense options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ground the power harness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Power connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Correct wire splicing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Crimp terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Step 4—Connect MP modem to computer cable to the MP modem . . 32

Serial connector (DB9) pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Install the USB, Ethernet or serial cable . . . . . . . . . . . . . . . . . . . . . . . . 33

I/O port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Step 5—Install the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Step 6—Activate your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

The Activation Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Step 7—Test the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Operating the MP Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Turning the MP modem on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Reading the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Resetting the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

8 2130795

Contents

3G Watcher software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

3G Watcher Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Launching 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

3G Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Establishing connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring the MP Modem to Report GPS and I/O Data . . . . . . . . . . . . . . .41

GPS configuration and reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

GPS protocols and commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

GPS display in 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

GPS TAIP quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

I/O device installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connector pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Port specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Digital input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Example: panic button connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Digital output devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Analog input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Example: analog sensor connections. . . . . . . . . . . . . . . . . . . . . . . . . . . 47

I/O configuration using AT or 3G Watcher commands . . . . . . . . . . . . . . 47

Analog input setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Digital I/O setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Sending Data to Your Network Application . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Configuring the MP modem to route data to a server . . . . . . . . . . . . . . . . . . . 51

Report frequency timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Monitoring and Tracking configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

The problem created by Network Address Translation . . . . . . . . . . . . . . 55

Solutions to the NAT problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Retrieving the Unique Mobile Device ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Rev 1.3 Aug.07 9

MP 595 Modem User Guide

Support and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Regulatory, radio frequency and electrical specifications . . . . . . . . . . . . . . . 59

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Weight and dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Host interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Other interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

GPS specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

I/O port characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

3G Watcher software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

U.S.A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

10 2130795

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