Sierra Wireless AirLink MP595 User manual

AirLink MP595/595W Modem

User Guide for Verizon

2130795

Rev 1.5

Preface

Rev 1.5 Jul.08 3

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormalmannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.SierraWireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere

blastingisinprogress,whereexplosiveatmospheresmaybe

present,nearmedicalequipment,nearlifesupportequipment,

oranyequipmentwhichmaybesusceptibletoanyformof

radiointerference.Insuchareas,theSierraWirelessmodem

MUSTBEPOWEREDOFF.TheSierraWirelessmodemcan

transmitsignalsthatcouldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWEREDOFF.When

operating,theSierraWirelessmodemcantransmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wireless

modems may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.Insomestatesandprovinces,operatingsuch

communicationsdeviceswhileincontrolofavehicleisan

offence.

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

AirLink MP595 / MP595W Modem User Guide

4 2130795

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITYOFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878 7,053,843 7,106,569 7,145,267

7,200,512 7,295,171 7,287,162 D442,170 D459,303

D599,256 D560,911

andotherpatentspending.

Thisproductincludes

technologylicensedfrom:

LicensedbyQUALCOMMIncorporatedunderoneormoreof

thefollowingUnitedStatespatentsand/ortheircounterparts

inothernations:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,054

5,267,261 5,267,262 5,337,338 5,414,796 5,416,797

5,490,165 5,504,773 5,506,865 5,511,073 5,535,239

5,544,196 5,568,483 5,600,754 5,657,420 5,659,569

5,710,784 5,778,338

ManufacturedorsoldbySierraWirelessoritslicenseesunder

oneormorepatentslicensedfromInterDigitalGroup.

LicensedunderthefollowingNortelNetworksLimited

patents:

UnitedStatespatentnumbers:5128925,5398247

Francepatentnumbers:2665993,2653959,2659812,2745091

QUALCOMM

Preface

Rev 1.5 Jul.08 5

Trademarks AirCard®and“HeartoftheWirelessMachine®”areregistered

trademarksofSierraWireless.Watcher®isatrademarkof

SierraWireless,registeredintheEuropeanCommunity.

SierraWireless,theSierraWirelesslogo,theredwavedesign,

andthered‐tippedantennaaretrademarksofSierraWireless.

Windows®isaregisteredtrademarkofMicrosoftCorporation.

QUALCOMM®isaregisteredtrademarkofQUALCOMM

Incorporated.Usedunderlicense.

Othertrademarksarethepropertyoftherespectiveowners.

Contact

Information

Consultourwebsiteforup‐to‐dateproductdescriptions,

documentation,applicationnotes,firmwareupgrades,trouble‐

shootingtips,andpressreleases:

www.sierrawireless.com

Support Desk: Phone: 1-877-231-1144

Hours: 5:00 AM to 5:00 PM Pacific Time,

Monday to Friday, except US Holidays

E-mail: [email protected]

Sales Desk: Phone: 1-510-624-4200

1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: MobileandM2Msales@sierrawireless.com

Post: Sierra Wireless America

39677 Eureka Drive

Newark, CA

USA 94560

Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-510-624-4299

1-604-231-1109

Web: www.sierrawireless.com

AirLink MP595 / MP595W Modem User Guide

6 2130795

Revision History

Revision

number Release

date Changes

1.1 August 2007 •RemoveddetailaboutATcommandparameters,instead

directinguserstotheMP3GModemsATCommandReference

manual.(document#2130810.)

•UpdatedregulatoryinformationforCanadaandtheUSA.(See

“RegulatoryInformation”onpage75.).

1.2 January 2008 •AddedNATandWAPinformation.

1.3 February 2008 •Addedbatterycableinformationunderpowerconnection.

1.4 March 2008 •AddedmoreRegulatoryinformation.(See“RegulatoryInfor‐

mation”onpage75.)

Rev 1.4 Draft Jul.08 1

Contents

Introducing the MP Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

About CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CDMA account and coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Supported CDMA radio frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Receive diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Virtual serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

VPN support for RNAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

MP Modem Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Plan your MP modem installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Where do you want to install your MP modem?. . . . . . . . . . . . . . . . . . 14

What type of connection(s) do you plan to use?. . . . . . . . . . . . . . . . . . 14

Required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Additional required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

MP modem accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hardware and Software

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

MP modem housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connector panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

GPS and I/O options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Contents

Rev 1.4 Draft Jul.08 2

Install the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Step 1—Mount the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Select a location for the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mounting the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Ground the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Step 2—Mount the antennas and install the cables . . . . . . . . . . . . . . . . 23

Main RF antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

GPS antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

MP 595880W only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Install the antennas and cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 3—Install the power harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Power connector (Molex) pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Vehicle installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Ignition sense on/off wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Ignition sense options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Ground the power harness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Power connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Correct wire splicing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Crimp terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Office installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Step 4—Connect the MP modem to computer cable . . . . . . . . . . . . . . . 29

Serial connector (DB9) pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Install the USB, Ethernet or serial cable . . . . . . . . . . . . . . . . . . . . . . . . 30

I/O port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Step 5—Install the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Step 6—Activate your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

The Activation Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Step 7—Test the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

MP Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Turning the MP modem on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Reset the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents

Rev 1.4 Draft Jul.08 3

3G Watcher software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3G Watcher Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Launching 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connection to MP Physical Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Changing the Physical Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3G Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Establishing connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Auto-Connect for DUN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Configuring the Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Non-NAT mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

NAT mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

MP modem networking basics in NAT mode . . . . . . . . . . . . . . . . . . . . . . 41

Enable the router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

File and resource sharing over LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Static IP and TCP/UDP port forwarding in NAT mode . . . . . . . . . . . . . . . . . . 42

Set up static IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Set up TCP/UDP port forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuring the Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Unlock MP modem configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Change the password (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Enable the wireless access point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Set the SSID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configure the security settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configure security on the client computers . . . . . . . . . . . . . . . . . . . . . . . . 49

Reset the MP modem to factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

AirLink MP595 / MP595W Modem User Guide

4 2130795

Configuring the MP Modem to Report GPS and I/O Data . . . . . . . . . . . . . . .51

GPS configuration and reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

GPS protocols and commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

GPS display in 3G Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

GPS TAIP quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

I/O device installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Connector pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Port specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Digital input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Example: panic button connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Digital output devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Analog input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Example: analog sensor connections. . . . . . . . . . . . . . . . . . . . . . . . . . . 57

I/O configuration using AT or 3G Watcher commands . . . . . . . . . . . . . . 57

Analog input setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Digital I/O setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Sending Data to Your Network Application . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Configure the MP modem to route data to a server. . . . . . . . . . . . . . . . . . . . . 61

Report frequency timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Monitoring and Tracking configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

The problem created by Network Address Translation . . . . . . . . . . . . . . 65

Solutions to the NAT problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Retrieve the Unique Mobile Device ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Support and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Regulatory, radio frequency and electrical specifications . . . . . . . . . . . . . . . 69

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

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