Sharp MX-M266N User manual

19/05/2015

MX-M266N

MX-M316N

Technical Handy Guide

MAY 2015

CONTENT

Product Specification

SD Card Replacement Procedure

Product Options

Firmware & Print Driver Revision

Updated

Consumables

Test Simulation

Initial Setup

Trouble Codes

Maintenance

Image Send Comm. Error Codes

NEW

Operating System Support

Updated

Sensor & Switch Location

Coin Vend Interface

Jam Cause Codes

Firmware Update

Repair Hints

Firmware Recovery

Technical Bulletin Index

Watermark Update

Document Reference

EEPROM Replacement Procedure

Notes

PRODUCT SPECIFICATION

SHARP

MX-M266N

MX-M316N

General Specification

Type:

Desktop

Original Paper Size:

Max. A3

Printed Paper Size:

Max. A3 –Min. A6R

Standard Paper Capacity:

2 x 500 + Bypass Tray (100) sheets (Total 1,100)

Maximum Paper Capacity:

4 x 500 + Bypass Tray (100) sheets (Total 2,100)

Paper Weight:

56-105 g/m2(Bypass 56-200 g/m2)

Output Capacity:

500 sheets (Centre), 100 sheets with Opt: MX-TR17 (& MX-FN26)

Off set Shifter

Yes

Warm-up Time:

20 sec.

Operation Panel:

7 inch W-VGA colour

Resolution (Equivalent):

600 x 600, 1200 x 600 dpi (Printer only)

Memory:

SD Card: 4GB, ICU: 2GB, Opt: 250GB HDD MX-HD14

Duplex:

STD (56-105 g/m2)

Dimensions (WDH):

620 x 617 x 830mm

Weight:

Approx. 51kg

Average Monthly Volume:

10-30K, Max 50K

20-50K, Max 75K

Environmental

Power Consumption:

Max. 1.45Kw

TEC Value (Measured):

1.8 kWh

2.1 kWh

Sound Power Level (Noise):

Operating: 72db (FAST), 30db (Standby)

Copier Specification

Copy Speed (Max.):

26 ppm (A4), 15 ppm (A3)

31 ppm (A4), 17 ppm (A3)

E-Sort:

Yes

First Copy Time (OC/RSPF):

4.3sec. / 7.0sec

Continuous Copy:

Max. 999

Scan Resolution:

600 x 600 dpi

Zoom Range:

25 –400 % with 10 preset ratios (50 –200% using RSPF)

Document Feeder

STD

Original capacity:

100 sheets

Original replacement speed:

56 opm (Copy/Fax/Scan)

PCL Printer

Max Print Speed (A4):

26 ppm (A4), 15 ppm (A3)

31 ppm (A4), 17 ppm (A3)

PDL (Emulation):

STD: PCL6, Opt: Postscript 3 [MX-PK11]

Interface:

USB 2.0, 10Base-T, 100Base-TX, 1000Base-T

Protocol:

TCP/IP (IPv4, IPv6), IPX/SPX (Netware), Ethertalk (Appletalk)

Memory:

256MB (STD & MAX)

Supported OS:

Windows® Vista*, Windows® 7*, Windows® 8*, Windows® 8.1*,

Windows® Server 2003* / 2008* / 2008R2 / 2012 / 2012R2 (*32/64bit).

Mac OSX 10.4.x, 10.5.x, 10.6.x, 10.7.x, 10.8.x, 10.9.x, 10.10.x (with MX-PK11)

Bundled Utility Software:

Status Monitor

Tandem Print:

Opt: MX-HD14 is required.

Airprint Support:

Supported using Third Party Solution only.

Sharpdesk Mobile:

Supported (via Wireless Access Point or MX-EB13).

Opt: MX-HD14 & MX-PK11 required for full functionality

SHARP

PRODUCT SPECIFICATION

MX-M266N

MX-M316N

Document Filing

STD

Requirement:

Opt: MX-HD14 is required

Capacity:

19GB (Quick Folder) + 100GB (Main/Custom Folder)

Quick/Main Folder:

Max: 10,000 pages or 1,000 files(Quick Folder),

20,000 pages or 3,000 files (Main/Custom)

User Registrations:

1000

Preview Thumbnails:

Supported

Network Scanner

STD: Colour

Requirement:

STD

Type:

Colour

Resolution:

100, 200, 300, 400, 600 dpi

File Format:

Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,

Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,

Duplex:

Yes

Destination:

Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB Memory, HDD,

TWAIN / WIA compliant, I-Fax (SMTP)

LDAP:

Supported

Bundled Utility software:

Network Scan Tool, Sharpdesk 3.3 (1 license),

Facsimile

Requirement:

Opt : MX-FX11

Communication Formula:

Super G3

Transmission Speed:

2sec.range (Super G3/JBIG) 6sec.range (G3/ECM)

Dial Registration:

Max 1000

Document Size:

A3 - A5,

Compression:

MH,MR,MMR,JBIG

Inbound Routing:

Yes - Opt: MX-HD14 is also required

(Format: PDF, TIFF & XPS)

PC Fax:

Yes (For Windows only)

Output Device

Model:

Opt: MX-TR18 [Job Separator Tray]

Opt: MX-FN26 [Inner Finisher]

Output Capacity:

Upper: 100 sheets, Lower: 500 sheets

500 sheets (A4)

Functionality:

N/A

Max 50 sheets, single staple,

(A4: 50 / A3: 30 sheets) Off-set shifting

Saddle Stitch / Hole Punch:

N/A

Wireless LAN

Requirement:

Opt: MX-EB13

Compliant Regulation:

IEEE802.11n/g/b

Access Mode:

Infrastructure mode, Software AP mode (Adhoc).

Security:

Infrastructure Mode: WPA2-PSK(AES),WPA2-EAP(AES),WPA-PSK(TKIP/AES),

WPA-EAP(TKIP/AES), WEP(128/64bit)

Adhoc Mode: WEP (128/64bit) only.

Max Number of

Connections:

Adhoc Mode: 5 concurrent connections.

Infrastructure Mode: As defined by the Access Point/Router

PRODUCT OPTIONS

SHARP

MACHINE CONFIGURATION

MX-TR18

Job Separator

MX-FN26

Inner Finisher

MX-CS13 *

500 sheet Tray with Motor

AR-DS19

Stand (High)

AR-DS20

Stand (Low)

MX-CS12

500 sheet Tray

MX-TR17

Exit Tray Unit

MX-PK11

PS Expansion Kit

MX-HD14

HDD Expansion Kit

MX-EB13

USB Wireless Adaptor

MX-FX11

Fax Expansion Kit

SHARP

MACHINE OPTIONS

Model

Description

Comment

MX-CS12

500 sheet paper tray A (without motor)

For Tray 4 only.

MX-CS13

500 sheet paper tray B (with motor)

For Tray 3 only

AR-DS19

Stand (High)

For machines with

2 paper trays only

AR-DS20

Stand (Low)

For machines with

3 or 4 paper trays only

MX-TR17

Exit tray unit

MX-FN26 is required

MX-TR18

Job separator

Cannot install with MX-FN26

MX-FN26

Inner finisher

Cannot install with MX-TR18

MX-PK11

PostScript 3 kit

MX-PF10

Barcode font kit

MX-HD14

HDD expansion kit

MX-FX11

Facsimile expansion kit

MX-FWX1

Internet-Fax expansion kit

MX-HD14 (HDD) is required

MX-FR48U

Data security kit (Commercial version)

MX-EB13

USB wireless LAN adaptor

AR-SU1

Stamp unit

MX-AMX1

Application integration module

MX-HD14 (HDD) is required

MX-AMX2

Application communication module

MX-AMX3

External account module

MX-USX1

Sharpdesk Additional license kit (1 license)

MX-USX5

Sharpdesk Additional license kit (5 licenses)

MX-US10

Sharpdesk Additional license kit (10 licenses)

MX-US50

Sharpdesk Additional license kit (50 licenses)

CONSUMABLES

SHARP

CONSUMABLES

MX-M266N / MX-M316N

Product Code

Description / Contents

Approx. Life

MX-315GT

Black Toner Cartridge

(A4 @ 5%)

27.5k

PROCESS UNIT:

MX-312GV

Black Developer

100k

MX-312GR

OPC Drum

100k

MX-315DU

Drum Frame Unit

300k

MX-312KA

Maintenance Kit:-

Drum separation pawl x2.

Cleaning blade.

Main charge unit.

100k

MX-312TF

Toner Filter Kit:-

Toner filter.

100k

FUSING UNIT:

MX-313UH

Upper Heat Roller Kit:-

Upper heat roller.

Fusing gear.

Upper heat roller bearing x2.

Upper cleaning pad.

Upper separation pawl x4.

150k

MX-312LH

Lower Heat Roller Kit:-

Lower heat roller.

Lower heat roller bearing x2.

Lower separation pawl.

300k

TRANSFER UNIT:

MX-312TX

Transfer Roller Unit

150k

PERIPHERALS:

MX-SCX1

Staple Cartridge (for MX-FN26 Inner Finisher)

5000 staples x3

AR-SV1

Ink Cartridge (for AR-SU1 Stamp Unit)

2 cartridges

SERVICE:

MX-312RT

Feeding Roller Kit (for cassette)

100k

MX-312MR

Feeding Roller Kit (for bypass tray only)

100k

MX-312FU

Fusing Unit (230V)

150k

Note:

Consumable life may vary depending on the document density, temperature, humidity and machine

operation.

SHARP

INITIAL SETUP

DEVELOPER SETUP & TONER INSTALLATION

Sim 25-02 Auto Developer Adjustment.

Toner cartridge must be installed before execution.

PRODUCT OPTION ACTIVATION

Activation of Optional Product(s):-

System Settings –Administrator Mode –Product Key.

FIRMWARE UPGRADE [ALL]

Sim 22-05 Check Firmware version(s):- Upgrade to latest version.

INITIAL SETUP

Sim 26-01 Job Separator Tray Installation:- Yes/No.

Sim 26-06 Machine Destination.

Sim 26-35 Set Multi Error Counter Set to 1 (Multi Count).

Sim 26-50 Long Size Print Support (up to 1200mm), D: 0 = Disable, 1 = Enable.

Sim 55-03 Process Mixed Size Pages (orientation) when Printing in Duplex:-

SSW 3-6, 0 = Disable, 1 = Enable.

Sim 55-03 Toner Remain Status Display: SSW 22-5, 0 = Disable, 1 = Enable.

System Settings: Adjust Date/Time (Inc. Daylight Saving setting).

Network Settings –Print Port Settings: Disable WSD.

Set cassette size by adjusting the guides in the cassette.

Paper Size & Type Setting:- System Settings –Paper Tray Settings.

PRINT IMAGE POSITION & MAGNIFICATION

Sim 50-28 SETUP/PRINT ADJ (Lead, Offset or All).

SPF ADJ (Side 1, Side 2 or All).

OC ADJ (MFT, CS1 & CS2).

MANUAL ADJUSTMENTS:-

Sim 48-01 Magnification Adjustment (OC & SPF).

Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.

Sim 50-05 Printer Lead Edge & Void Adjust.

Sim 50-10 Image Off Centre Adjustment.

Sim 50-12 OC & SPF Original Off Centre Adjust.

INITIAL SETUP

SHARP

COPY IMAGE QUALITY

Check Image Quality (Copy Mode):-

If NG, perform the following adjustments as required:-

Sim 46-02 Copy Density Adjust. (600dpi).

Sim 46-09 SPF Copy Density Adjust.

PRINT IMAGE QUALITY

Check Image Quality (Print Mode):-

Sim 64-05 PCL Density Test Page.

Sim 64-06 PS Density Test Page [MX-PK11].

PERIPHERAL / OPTION CONFIGURATION

FAX OPTION –MX-FX11

Sim 66-02 Fax SW Setting (Destination).

Sim 66-10 Fax Memory Clear (For Extended Memory).

Sim 66-39 Fax Destination Set.

FINISHER OPTION –MX-FN26

Sim 26-65 Finisher Alarm Mode:-

Limit number of Copies in staple mode (ON/OFF).

USB WIRELESS ADAPTOR –MX-EB13

Sim 26-50 Activate Wireless Set, E: 0 = Disable, 1 = Enable.

EXTERNAL ACCOUNTING MODULE –MX-AMX3

Sim 55-03 Auto clear function before Copy job execution:-

SSW 1-5 0 = Disable, 1 = Enable.

Sim 55-03 Continuous print mode (job queuing for OSA):-

SSW 24-7 0 = Disable, 1 = Enable.

MFP DATA BACKUP

Sim 22-06 Data Simulation Print.

Device Clone & Storage Backup.

Sim 56-01 Backup EEPROM Data to HDD.

SHARP

MAINTENANCE

MAINTENANCE INDICATIONS:

OPC DRUM (Counter) has reached

the specified life.

Replace OPC Drum

Process

Section

(Drum)

BLACK DEVELOPER (Counter) has reached

the specified life.

Replace Developer.

Process

Section

(Developer)

FK1

FUSING ROLLER Print Counter has reached

the specified limit.

Replace Upper Heat

Roller Kit

Fuser

Section

FK2

PRESSURE ROLLER Print Counter has

reached the specified limit.

Replace Lower Heat

Roller Kit

TRANSFER UNIT Counter has reached

the specified limit.

Replace Transfer Roller

Unit

Transfer

Section

Maintenance [All] Counter has reached specified limit

STARTING POWDER:

The following starting powder should be applied to the relevant consumable item during maintenance:-

Starting Powder

OPC Drum

Transfer Roller Unit

MX-M266N

MX-M316N

Apply CKOG-0345DS51

[Yellow Toner] on top of

UKOG-0312FCZZ [Stearic Acid]

None

CONSUMABLE SCHEDULE:

100K

150K

200K

300K

400K

450K

500K

600K

Process

MX-312GV

Developer





MX-312GR

Drum





MX-312DU

Drum frame unit



X



MX-312KA

Maintenance kit



X



X

MX-312TF

Toner filter



Fuser

MX-313UH

Upper heat roller kit

X



X



MX-312LH

Lower heat roller kit



X



Transfer

MX-312TX

Transfer roller unit



MAINTENANCE

SHARP

MAINTENANCE SCHEDULE:

100K

150K

200K

300K

PROCESS SECTION:

Replace: Developer [MX-312GV]

Replace: Toner Filter [MX-312TF]

Check/Clean Toner Sensor Head.

Replace: OPC Drum [MX-312GR]

Replace: Maintenance Kit [MX-312KA]:-

Drum Separation Pawls x 2

Cleaning Blade.

Main Charge Unit.

Replace: Process Frame Unit [MX-312DU]:-

(includes Cleaner Blade, Main Charge Unit & Drum

Separation Pawls)

Check/Clean LSU Dustproof Glass

Sim 24-05 Clear DV_K (Black) Counter.

Sim 24-04 Clear DRUM CTRG K (Black) Counter.

Clear MAIN CHARGER K (Black) Counter.

Clear DRUM BLADE K (Black) Counter.

Clear MAINTENANCE [ALL] Counter.

Clear OZONE FILTER Counter.

Sim 25-02* Toner Concentration Auto Adjustment - Select K.

Note* When Sim 25-02 is executed, the Developer Counter

(Sim 24-05) is also cleared automatically.

IMAGE QUALITY ADJUSTMENT (After Replacement Described Above):

Sim 46-02 Check/Adjust Copy Exposure Density (B/W).

RSPF:

Check/Clean PF Rollers - replace every 100K.

Check/Clean Torque Limiter - replace every 400K.

Clean all RSPF sensors.

GENERAL

Clean all optics, CCD, and white reference plate.

Replace Ozone Filter [PFiLZ0041QSZZ].

TRANSFER SECTION:

Replace: Transfer Roller Unit [MX-312TX].

Sim 24-04 Clear TC UNIT Counter.

PAPER FEED & TRANSPORT:

Check/Clean ALL Transport Paper Guides.

Check/Clean ALL Paper Path Sensors.

Check/Clean PF Roller (Cassette & Bypass Tray).

Replace: Cassette PF Roller Kit [MX-312RT] when each Tray

reaches 100K or 1 year of use.

Replace: Bypass Tray Roller Kit [MX-312MR] when the Bypass

Tray reaches 100K or 1 year of use.

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