Sharp AR-M550U Quick start guide

AR-M550U

AR-M620U AR-M700U

Technical Handy Guide

HANDY GUIDE

2 February 2005

The information contained within this guide is subject to change

without prior notice.

For the latest technical and fault finding information,

Please follow the SharpSearch link which can be found on the

http://www.tradenet.sharp.co.uk/tech/

The Handy Guide is not a substitute for the official Sharp Service manuals.

It is for use by Sharp qualified field service engineers with the intention of

improving the efficiency of Sharp Photocopiers.

Should you have relevant information, which is not included within this guide

please contact the Sharp Copier Hotline by e-mail :

[email protected]

SHARP ELECTRONICS (UK) LTD.

Document Systems Support

Technical Services Group

Technical Website.

HANDY GUIDE

3 February 2005

Contents – February 2005

Page

1. Machine Specification 4

2. Machine Options 6

3.Consumables 7

4. Initial Setup Procedure 8

Updated

5. Routine Maintenance 11

Revised

6. Minimum Call Procedure 15

7. Coin Vendor I/F 16

8. Product Key Registration 18

9.FirmwareUpdate 20

10. FlashRom Recovery 23

11. Firmware Revision

Engine 24

Updated

Printer I/F 25 Updated

Facsimile 25

12. Technical Update 26

Updated

13. Test Simulations 28

14. Trouble Codes 34

15. Network Scanner Trouble Codes 37

16. Jam Cause Codes 38

17. PWB Data Storage Location 44

18. Notes 47

MACHINE SPECIFICATIONS

4 February 2005

AR-M550 AR-M620 AR-M700

General

Type Console

Original paper size Max. A3

Printed paper size Max. A3 – Min. A5R

Standard paper capacity 1x 2000 (800+1200) + 2x500 + MB(100) sheets

Maximum paper capacity 1x 2000 (800+1200) + 2x 500 + 3500 + MB(100) sheets

Paper weight Tray 1,2 : 60-105 g/m2Tray 3,4 : 60-205 g/m2(Bypass : 52-205 g/m2)

Output capacity 250 sheets (Face down)

Warm-up time Less than 120 sec.

Resolution (Equivalent) 600 dpi (600 x 1200 dpi in printing) 600dpi

Memory/HDD

128MB + 40 GB HDD (Opt. 64MB/128MB/256MB)

(Actual capacity of HDD is 40GB. Quick folder can store up to 10,000 pages or

1000 files. Main folder and custom folder combined can store up to 20,000

pages or 3000 files.)

Duplex Std

Power consumption 1.84KW

Dimensions (W-D-H) 728x679x1192

Weight 185Kg

Copier

Copy speed(A4:continuous) 55 cpm 62 cpm 70 cpm

E-sort Yes

First copy time 3.9 sec. 3.3 sec.

Continuous copy Max. 999

Scan resolution 600 dpi

Zoom range Platen : 25 - 400 %, DF : 25 - 200 %

Document Feeder Std (DSPF)

Original capacity 150 sheets

Original replacement speed 65 opm (simplex), 76 opm (duplex) for copying

Finishing

Opt. Inserter AR-CF2

(AR-CF2 requires

AR-F15 or 16)

Opt. AR-F15

Staple Finisher

Opt. AR-F16

Saddle Stitch Finisher

Output capacity ----- Upper : 2,000

Lower : 2,000

Upper : 2,000

Lower : 2,000

Functionality

100 sheets insertion

60-256 g/m2

Off-line finishing

50 sheets multi-staple,

Off-set shifting,

Hole punch

(requires

AR-PN4A/C/D)

50 sheets multi-staple,

Booklet with Saddle

stitch, Off-set shifting

Hole punch

(requires

AR-PN4A/C/D)

MACHINE SPECIFICATIONS

5 February 2005

AR-M550 AR-M620 AR-M700

Network Printer Opt. AR-P19 for AR-M550U/620U/700U,

Print speed(A4:continuous) 55 ppm 62 ppm 70 ppm

PDL (Emulation) Std : PCL5e, PCL6

Opt : Post Script3 (AR-PK5)

Interface IEEE1284, USB 1.1/2.0,

10/100BaseTX, Opt. for AR-MxxxU (AR-P19)

Memory 128MB + 40 GB HDD (Opt. 64MB/128MB/256MB)

Supported OS

Win/95/98/Me, WinNT4.0/2000/XP

Mac OS 8.6 - 9.2.2, Mac OS X10.1.5 and 10.2-10.2.8 (excluding10.2.2)

with Opt. AR-PK5)

Bundled Utility Software Sharp Printer Administrator Utility, Status Monitor

Scanning Opt. AR-NS3

Resolution 200dpi, 300 dpi, 400dpi, 600 dpi

Duplex Yes

Destination Sharpdesk, FTP, E-mail

Bundled Utility software Network Scan Tool, Sharpdesk 3.0 (10 licenses), TWAIN driver

Fax Opt. AR-FX8

Communication Formula Super G3, Max. 33,600 bps

Document size Max. A3 – Min. A5

Compression MH, MR, MMR, JBIG

Dial Registration Up to 999 destinations (including e-mail address)

Broadcast transmission Yes, Max. 5000 destinations

PC-Fax Yes

MACHINE OPTIONS

6 February 2005

AR-PK5

AR-NS3

AR-F15

AR-CF2 AR-LC6

AR-FR11

AR-F16 AR-PF1 AR-MM9 AR-FX8

Model Name Description Comments

AR-LC6 3,500 sheet large capacity tray Option

AR-F15 Finisher Option

AR-F16 Saddle Stitch Finisher Option

AR-PN4A/C/D A:2 hole, C:4 hole, D:4 hole wide punch unit Option

(AR-F15 or AR-F16 required)

AR-CF2 Inserter Option

(AR-F15 or AR-F16 required)

AR-P19 Network printer board with NIC Option

AR-PK5 Postscript 3 Kit Option

AR-PF1 Barcode Font Kit Option (AR-P19 is required)

AR-FR11 Data Security Kit Option

AR-NS3 Network Scanner Expansion Kit Option (AR-P19 is required)

AR-FX8 Fax Expansion Kit Option

AR-MM9 Fax Memory (8MB) Option

Note: Items in Blue require “Soft Key” Activation

AR-P19

CONSUMABLES

7 February 2005

Life (Approx)

Model

Name Contents AR-M550 AR-M620

AR-M700 Comment

AR-620LT Toner Cartridge with IC chip 72K 72K A4 @ 6% coverage

AR-621LT Toner Cartridge with IC chip 83K 83K A4 @ 6% coverage

From Apr Production

AR-620LD Developer 25K 300K Use 2 bags

AR-620DM OPC Drum 250K 300K The drum is supplied

with the machine

AR-620KA

Cleaner Blade

Drum Separation Pawl x 4

Screen Grid

Toner Receiving Seal

Charger Plate

Paper Dust Cleaning Unit

DV Seal

DV Side Seal R

DV Side Seal F

MC Cleaner Unit

250K 300K Maintenance Kit 1

AR-620KB

Transfer Belt

Transfer Roller

Transfer Gear

Transfer CL Roller

250K 300K Maintenance Kit 2

AR-700KC

Upper Fuser Roller

Lower Fuser Roller

Fuser Pawls Upper x 6

Fuser Pawls Lower x 4

Heat Seal Base Assembly

Oil Roller

CL Roller Bearing

CL Plate

Heat Roller

Heat Roller Bearing x 2

250K 300K Maintenance Kit 3

AR-620DF DSPF Roller Kit 100K 100K

AR-620RT Main Unit Feeding Roller Kit 100K 100K

SF-SC11 Staple cartridge (5 k) 5K x 3 5K x 3 For AR-F15/16

Common with AR-F11/F12

AR-SC3 Saddle Staple cartridge (2 k) 2K x 3 2K x 3 For AR-F16

Common with AR-F12

Note: AR-620LT has been superseded by AR-621LT

INITIAL SETUP PROCEDURE

8 February 2005

REMOVAL OF MACHINE FROM CARTON

It is recommended to use a fork lift truck however, if a fork

lift truck is not available, it will require 4 people to lift

the machine from the carton

LOCK & PACKING REMOVAL

Number 2/3 mirror base lock screw.

Tray rotation release plate lock.

Fuser pressure release screws (turn fully anticlockwise

DEVELOPER SETUP

Sim 25-01 Developer Stir

Sim 25-02 Developer level setting

PROCESS CONTROL

Sim 44-02 ID & DM Sensor adjustment

TONER INSTALLATION

Before installing the toner cartridge ensure the cartridge

is shaken horizontally several times.

Be careful not to rotate the toner cartridge.

CASSETTE SETUP & PAPER TYPE

Set cassette sizes by adjusting the guides in the cassette.

Paper Type Setting

Custom Settings – Tray Settings

Cont’d

INITIAL SETUP PROCEDURE

9 February 2005

INITIAL SETTINGS

Sim 21-01 Maintenance Cycle Setting

ARM550U set 250k

ARM620U set 300k

ARM700U set 300k

Sim 26-02 LCC Paper Size Set-up

Sim 26-05 A3 paper count ( set 1or 2 counts)

Sim 26-06 Destination setup.

Sim 26-35 Set Multi Error Counter

Set to 1 (Multi Count

IMAGE WRITING DISTORTION (SKEW)

Sim 64-01 Print Area adjust

Pattern 71

Density 100

Level 3

IMAGE POSITION & OFF CENTRE

Sim 50-05 Print Area adjust (Sub scan)

Image Off-Centre adjustment.

Adjust (All Cassettes)

Sim 50-12 OC & RADF Off Centre Adjust

COPY IMAGE POSITION

Sim 50-01 OR

Sim 50-02 Lead/Rear Edge, Image Loss & Void Adjustment

COPY DENSITY

Sim 46-02 Copy Density Adjustment.

Cont’d

INITIAL SETUP PROCEDURE

10 February 2005

OTHER

Sim 26-10 Trial Mode activation – Network Scanner

Sim 22-06 Print All Simulation Data

FAX – AR-FX8

Sim 66-02 Fax Destination

Sim 66-10 Image Memory Clear

(only perform when AR-MM9 is installed)

CUSTOM SETTINGS

Entry Mode :

Press Custom Settings key

Press KEY OPERATOR PRG.

Enter Key Operator code (DEFAULT – 00000)

Change Key Operator Password:

Enter Key Operator mode, using procedure listed above

Press Key operator code change

Enter new 5-digit code

Press OK key.

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