Senquip ORB Series User manual

ORB User Guide

Release 1.1

Senquip

Sep 14, 2020

Table of Contents

List of Figures iii

1 Introduction 1

1.1 What is the Senquip ORB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.2 Who can use the Senquip ORB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.3 You can rely on the Senquip ORB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.4 What is included with your ORB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.5 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 Getting Started 11

2.1 Opening the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.2 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.3 User Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.4 AA Battery Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.5 SIM Card Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.6 Wiring guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.7 Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3 Power Supply 33

3.1 Permanent power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.2 Internal rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.3 Replaceable AA batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.4 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3.5 Battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3.6 Freight Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

4 General Setup 39

4.1 Measurement and Transmit Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.2 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4.3 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

5 Internal Sensors 45

5.1 Accelerometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

5.2 Pressure Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

5.3 Temperature sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

5.4 GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

5.5 Internal Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

i

6 External Sensors 55

6.1 Current Source 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

6.2 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

6.3 Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

6.4 Thermocouple Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

6.5 CAN Bus Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

6.6 Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

6.7 External Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

7 Network Connection 81

7.1 Wi-Fi Speciﬁcation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

7.2 GSM Speciﬁcation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

7.3 Connecting to a Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

7.4 Connecting to a GSM Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

7.5 External Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

8 Endpoint Setup 87

8.1 Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

8.2 Data Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

8.3 Data Buﬀer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

8.4 UDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

8.5 HTTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

8.6 HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

8.7 MQTT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

8.8 MQTT over TLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

8.9 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

9 Senquip Portal 93

9.1 Using the Senquip Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

9.2 Levels of Access to the Senquip Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

10 Mechanical Speciﬁcation 103

10.1 Mechanical drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

10.2 Mechanical Fittings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

10.3 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

10.4 Material Speciﬁcation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

11 Maintenance 111

11.1 Replacing the LiPo Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

12 Troubleshooting Guide 117

12.1 Symptom: The ORB was reporting to the Senquip Portal but has stopped . . . . . . . . . . . 117

12.2 Symptom: Reporting is erratic or has stopped and the ORB has power . . . . . . . . . . . . . 119

12.3 Symptom: GPS position is erratic or I can’t get a GPS ﬁx . . . . . . . . . . . . . . . . . . . . . 122

12.4 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

13 Glossary 125

Index 129

ii

List of Figures

Figure1.1: 1 x ORB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Figure1.2: 2 x Wall and pole mounting brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Figure1.3: 1 x 2-hole and 1 x 3-hole gland insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Figure1.4: 4 x M5x8mm mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Figure1.5: 1 x 3mm Allen key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Figure1.6: 1 x Getting started guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Figure1.7: Radiocommunications(Electromagnetic Compatibility) Standard 2017 - AS/NZSCISPR 32 . . 5

Figure1.8: Requirements for Connection to an Air Interface of a Telecommunications Network - Part

1:General - ACMA AS/CA S042.1 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Figure1.9: Requirements for Connection to an Air Interface of a Telecommunications Network - Part

4:IMT Customer Equipment - ACMA AS/CA S042.4 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure1.10: Radiocommunications(Electromagnetic Radiation - Human Exposure) Standard 2014 -

ARPANSA RPS3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure1.11: Radiocommunications(Short RangeDevices) Standards 2014 - AS/NZS 4268 . . . . . . . . . 9

Figure2.1: ORB packaging with intact security seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure2.2: ORB mounting points circled in red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure2.3: ORB mounting brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure2.4: Attaching the pole mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure2.5: Attaching the wall mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Figure2.6: User access for the ORB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure2.7: Six cover screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure2.8: Correct battery placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure2.9: SIM Card sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure2.10: Identifying the SIM card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure2.11: Correct insertion of a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure2.12: Insert SIM to the right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure2.13: Interface pin numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure2.14: Wiring example with a sheathed cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure2.15: Buttons and LEDs for setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure2.16: The default passwords can be found under the lid . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure2.17: Label with general information and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure2.18: Search for Wi-Fi networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure2.19: Enter the Wi-Fi password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Figure2.20: Accessing the web-server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure2.21: Browsing the web-server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Figure3.1: Typical ORB solar panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure3.2: High capacity batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Figure3.3: Entering freight mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure4.1: Timing ﬂowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

iii

Figure5.1: Deﬁnition of pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure5.2: Deﬁnition of roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure5.3: Deﬁnition of tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure5.4: GPS alert parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Figure6.1: Connecting a single loop powered device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Figure6.2: Connection of a single externally powered 4-20mA device . . . . . . . . . . . . . . . . . . . . 56

Figure6.3: Connection of a single externally powered 4-20mA device using switched power . . . . . . . 56

Figure6.4: Connection of two loop powered 4-20mA devices . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure6.5: Equivalent circuit for inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Figure6.6: Hysteresis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure6.7: External switch connection when switch to positive . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure6.8: External switch connection when switch to ground . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure6.9: RPM measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Figure6.10: Flow sensor connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure6.11: Typical thermocouple polarity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Figure6.12: Using the output to drive a buzzer with permanent power . . . . . . . . . . . . . . . . . . . 71

Figure6.13: Using the output and internal power to drive a buzzer . . . . . . . . . . . . . . . . . . . . . 71

Figure7.1: Save changes and reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Figure7.2: Note the IP address on your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Figure7.3: Access via local IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Figure8.1: Example JSON data packet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Figure8.2: Pending change where the base interval has been changed to 600 seconds . . . . . . . . . . . 90

Figure9.1: Welcome to the Senquip Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Figure9.2: View or add ORB’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Figure9.3: ORB Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure9.4: Example chart showing the days temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure9.5: Data visualisation in diﬀerent formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure9.6: Data associated with the selected ORB shown in a table . . . . . . . . . . . . . . . . . . . . . 98

Figure9.7: Remote update of ORB settings via the Senquip Portal . . . . . . . . . . . . . . . . . . . . . . 99

Figure9.8: Remote ﬁrmware updates via the Senquip Portal . . . . . . . . . . . . . . . . . . . . . . . . . 100

Figure9.9: Conﬁgure event forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure10.1: Dimensioned front view including mounting brackets . . . . . . . . . . . . . . . . . . . . . 103

Figure10.2: Dimensioned side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Figure10.3: Dimensioned side view including mounting brackets . . . . . . . . . . . . . . . . . . . . . 105

Figure10.4: Dimensioned rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Figure10.5: Dimensioned bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Figure10.6: IP number description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Figure11.1: LEDs and conﬁguration switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Figure11.2: Remove the SIM card before opening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Figure11.3: Removing the battery cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Figure11.4: Orientation of Lipo Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Figure11.5: Battery plug removed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Figure11.6: Remove the old tape. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Figure12.1: Status showing supply voltage low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Figure12.2: Supply voltage is low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Figure12.3: Lipo voltage is low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Figure12.4: ORB Events Tile on the Senquip Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure12.5: Check for low signal strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure12.6: Check that the ORB is connected to your Wi-Fi network . . . . . . . . . . . . . . . . . . . . 122

Figure12.7: GPS antenna position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Figure12.8: A good GPS ﬁx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

iv

Chapter 1

Introduction

1.1 What is the Senquip ORB

The Senquip ORB connects to almost any industrial sensor or system and allows remotely measured data

1

to be delivered to users anywhere in the world though the Senquip Potal or direct to a customer server or

SCADA system.

The ORB has built in sensors to allow measurement of supply voltage, battery voltage, time, position,

speed, ambient temperature, pitch, roll and pressure. Almost any industrial sensor or system can be

connected to the external interface to enable other measurements.

Data measured by the ORB is transmitted to the internet via Wi-Fi or GSM and can be delivered to the

Senquip Portal or to your own server or SCADA system.

Flexible measurement timing makes the ORB a low power device that can be operated using replaceable

AA batteries, solar with integrated battery backup, or permanent power.

The ORB has been designed for use in harsh outdoor environments such as mining, marine, agriculture,

industry, ﬂeet and smart cities.

1.2 Who can use the Senquip ORB

The extensive array of in-built sensors, ability to interface to almost any industrial sensor or system, versa-

tile power supply and rugged enclosure mean that the Senquip ORB can be used in a wide variety of

applications across many industries. Typical applications are found in:

Smart Cities, measuring temperature, sound, asset utilisation, service delivery and other parameters to

enhance the daily lives of citizens.

Environment, monitoring air-quality pollution, dust and pollen levels to provide early warnings and

improve the health of local populations.

Water Services, ensuring that drinking water is of the highest possible quality. Detection of chemical

leaks in factories and in water treatment plants.

Emergency Services, monitoring of water levels and other environmental factors to provide early

warning of ﬂood, ﬁre and other natural disasters.

Fleet, connecting to the vehicle and load to provide more than just telematics.

Smart Metering, remote measurement of consumption of electricity, water, gas and other utilities.

Industrial Installations, interface to sensors using industry standard protocols like 4-20mA, voltage,

MODBUS, and RS232.

Agriculture, soil and water monitoring to ensure fast growing, high quality crops and maximum yield.

Aquaculture, measuring water quality and temperature to ensure optimum growth and health of ﬁsh

populations.

Health Services, monitoring of fridges to ensure safe storage of temperature sensitive medicines.

1.3 You can rely on the Senquip ORB

The Senquip ORB has been designed from the ground up to oﬀer a reliable, capable, ﬂexible and secure

remote monitoring platform for industrial users.

Reliability, the Senquip ORB has been designed for use in challenging environments where reliability is

paramount. Where other devices fail, the Senquip ORB will continue to deliver data, reducing overall

cost of ownership and an enhanced user experience.

Capability, the Senquip ORB has more on-board monitoring, allows connection to more external sensors

and has the most versatile power requirements of any industrial monitor in its class.

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2 Chapter 1. Introduction

Flexibility, the user interface is simple to use and yet allows enough ﬂexibility to ensure compatibility

with almost all industrial sensors.

Security, all data collected is encrypted and is transmitted using secure connections.

Ownership, at Senquip, we believe that the customer owns their data. We deliver your data to your

servers in a private, secure manner. We will not access, use or resell your data - it is yours.

1.4 What is included with your ORB

When you open your ORB box, the following are included:

Figure 1.1. 1 x ORB

Figure 1.2. 2 x Wall and pole mounting brackets

ORB User Guide, Release 1.1

1.4. What is included with your ORB 3

Figure 1.3. 1 x 2-hole and 1 x 3-hole gland insert

Figure 1.4. 4 x M5x8mm mounting screws

Figure 1.5. 1 x 3mm Allen key

Figure 1.6. 1 x Getting started guide

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4 Chapter 1. Introduction

Senquip ORB Series User manual

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