SATO MB400I User manual
For printer model:
Operator Manual
MB400i / MB410i
Read this Operator Manual before and during usage of the above product.
Keep this document handy for future reference.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/ TV technician for help.
Be sure to ask your dealer about our maintenance contracts to
ensure a peace of mind during your usage of SATO products.
All rights reserved. No part of this document may be reproduced or issued to third parties in any
form whatsoever without the express permission of SATO. The materials in this document are
provided for general information and are subject to change without notice. SATO assumes no
responsibilities for any errors that may appear.
Version: SI-MB40xi-01rC-11-08-OM
© Copyright 2008
For SATO office locations worldwide, visit ww.satoworldwide.com
MB400i/MB410i Operator Manual
Table of Contents
Technical Data .................................................................................... 1 - 1
Basic Specifications .................................................................................................... 1 - 2
Optional Accessories .............................................................................................................. 1 - 8
Power Items............................................................................................................................ 1 - 8
Portability enhancements ..................................................................................................... 1 - 10
Connectivity options.............................................................................................................. 1 - 10
Factory-installed options....................................................................................................... 1-10
Overview.............................................................................................. 2 - 1
Overview ..................................................................................................................... 2 - 2
Product Features .................................................................................................................... 2 - 2
Bluetooth/Wireless Communication........................................................................................ 2 - 2
Safety Precautions.................................................................................................................. 2 - 3
Setup.................................................................................................... 3 - 1
Setup...........................................................................................................................3-2
Unpacking the printer.............................................................................................................. 3 - 2
Part Names............................................................................................................................. 3 - 3
Functions of various parts....................................................................................................... 3 - 5
Charging the battery pack with a charger ............................................................................... 3 - 6
Charging the battery pack with the printer.............................................................................. 3 - 7
Using the battery pack ............................................................................................................ 3 - 8
Using the shoulder belt ......................................................................................................... 3-10
Using the optional AC Adapter for power ............................................................................. 3 - 11
Loading the label roll (Continuous mode)............................................................................. 3 - 12
Loading the label roll (Dispense mode) ................................................................................ 3 - 14
Operation and Configuration............................................................... 4 - 1
Operation and Configuration....................................................................................... 4 - 2
Turning the Printer On or Off .................................................................................................. 4 - 2
Turning the printer On............................................................................................................. 4 - 2
Turning the printer Off............................................................................................................. 4 - 2
Setting the DIP Switches ........................................................................................................ 4-3
Performing a Test Print........................................................................................................... 4 - 4
Printing via the RS-232C Interface ......................................................................................... 4 - 6
Basic Specifications for RS-232C Interface............................................................................ 4 - 6
Input and Output Signals ........................................................................................................ 4-7
Printing via the IrDA Interface................................................................................................. 4-7
Printing via the USB Interface................................................................................................. 4 - 8
USB 1.1 Specifications ........................................................................................................... 4 - 9
Printing via the Optional Wireless LAN Interface.................................................................... 4 - 9
Printing via the Optional Bluetooth Interface ........................................................................ 4 - 10
Optional LCD screen ............................................................................................................ 4 - 11
Adjusting Display Contrast.................................................................................................... 4 - 11
Printer Configuration............................................................................................................. 4 - 12
Configuration Modes............................................................................................................. 4-14
MB400i/MB410i Operator Manual
Normal Mode ........................................................................................................................ 4 - 14
Label Sensor Selection......................................................................................................... 4 - 15
Dispense Mode..................................................................................................................... 4 - 16
Download Mode.................................................................................................................... 4 - 17
Font Download Mode ........................................................................................................... 4 - 19
Online Command Mode........................................................................................................ 4 - 21
CRC (Cyclic Redundancy Check) Mode .............................................................................. 4 - 22
Sleep & Auto-Off Mode......................................................................................................... 4 - 23
Printing Procedure................................................................................................................ 4 - 24
Adjusting printing for linerless labels .................................................................................... 4 - 25
Choosing the Label Dispensing Mode.................................................................................. 4 - 26
Configuring Dispense Mode ................................................................................................. 4 - 26
Other Printer Modes ............................................................................................................. 4-27
Normal Mode ........................................................................................................................ 4 - 28
Test Print Mode .................................................................................................................... 4 - 28
Head Check Setting Mode.................................................................................................... 4 - 30
Online Command Compatibility Mode .................................................................................. 4 - 31
Offset Configuration via Programming ................................................................................. 4 - 32
Operating Modes ................................................................................. 5 - 1
Operating Modes ........................................................................................................ 5 - 2
Enabling and Disabling Special Functions ............................................................................. 5 - 2
Cleaning and Maintenance.................................................................. 6 - 1
Cleaning and Maintenance ......................................................................................... 6 - 2
Cleaning the Print Head ......................................................................................................... 6-2
Cleaning the Platen and Dispenser Roller.............................................................................. 6 - 3
Troubleshooting .................................................................................. 7 - 1
Troubleshooting .......................................................................................................... 7 - 2
What To Do In Case Of... ....................................................................................................... 7 - 2
Error Indicators....................................................................................................................... 7 - 3
LCD Error Messages (WLAN Model Only)............................................................................. 7 - 5
SATO Contacts .................................................................................... 8 - 1
Sato Group of Companies...................................................................................................... 8 - 2
Unit 1: Technical Data
MB400i/MB410i Operator Manual Page 1-1
TECHNICAL DATA
• Basic Specifications
Unit 1: Technical Data
Page 1-2 MB400i/MB410i Operator Manual
BASIC SPECIFICATIONS
All technical data deemed pertinent has been tabulated below for quick reference. Find the
relative section header and then locate the specific type of technical data in the left column.
PHYSICAL CHARACTERISTICS
Without rubber boot
installed
With rubber boot installed
Width 6.7 Inches (170 mm) 8.0 Inches (202 mm)
Depth 3.0 Inches (76 mm) 3.9 Inches (99 mm)
Height 5.3 Inches (134 mm) 6.5 Inches (165 mm)
Weight 1.65 Pounds (750 g) 2.0 Pounds (910 g)
POWER
Adapter Voltage (optimal power
supply)
Auto switching 100-240 VAC, 50-60 Hz DC output 19V to
DC adapter
Battery Supply Lithium ion, 14.8VDC 1700m Ah
Battery Capacity Battery continuously prints 4 rolls of thermal labels on a
full charge (equivalent to 50 m, print duty of 16%)
Power Saving Auto power off after no operation for 5 minutes.
With Bluetooth or wireless LAN specifications, default is
no auto power off. Auto power off time can be changed
via the printer operation register command <PG>.
For details of the command, refer to the Programming
Guide.
ENVIRONMENTAL
Does not apply to label media
Includes battery pack
Operating Temperature 5° to 122°Fahrenheit (-15° to 50°C)
WLAN model 32° to 122° Fahrenheit (0° to 50°C)
Storage Temperature 13° to 140°Fahrenheit (-25° to 60°C)
Storage Humidity 20 to 80% RH, Non-Condensing
Operating Humidity 20 to 80% RH, Non-Condensing
Unit 1: Technical Data
MB400i/MB410i Operator Manual Page 1-3
PRINT
Type Direct Thermal Only
Speed 4 Inches Per Second (103mm/s) in normal mode
3 Inches Per Second (75 mm/s) in dispenser mode
Dual color printing or high resolution modes reduce
speed
Resolution MB400i: 203 Dots Per Inch (8 d/mm)
MB410i: 305 Dots Per Inch (12 d/ mm)
Print Module (Dot Size) 0.0049 Inches (0.125 mm)
Maximum Print Width 4.09 Inches (104 mm)
Maximum Print Length 11.69 Inches (297 mm)
MEDIA
Type Direct Thermal Roll media
Wind Direction Face out
Roll Diameter Maximum outer diameter:
2.63 inches (67 mm ±0.5 mm)
Core Diameter Inner Core diameter:
0.75 inch (19 mm), 1 inch (25 mm)
Size
[Brackets indicate with liner sheet]
Standard
Width 2 to 4.3 Inches (50 to 111 mm)
[2.1 to 4.4 Inches (53 to 114 mm)]
Length 1 to 11.6 Inches (25 to 297 mm)
[1.1 to 11.8 Inches (28 to 300 mm)]
Dispenser
Width 2 to 4.3 Inches (50-111 mm)
[2 to 4.4 Inches (53 to 114 mm)]
Length 1 to 7.1 Inches (25 to 182 mm)
[1.1 to 7.2 Inches (28 to 185 mm)]
Linerless Width 2 to 4.2 Inches (53 to 107 mm)
Length 1 to 7.1 Inches (28 to 182 mm)
Thickness Label: 2.5 Mil to 7.5 Mil (0.064 ~ 0.190 mm)
Non-adhesive paper: 2.5 Mil (0.064 mm)
PROCESSING
CPU 32 Bit RISC
Flash ROM 4 Megabyte
RAM 2 Megabyte
Unit 1: Technical Data
Page 1-4 MB400i/MB410i Operator Manual
PRINTING LANGUAGE
SATO Barcode Printer Language (SBPL)
MB400 Compatible Command
INTERFACES
RS-232C Mini DIN (specified)
USB Mini B Type
Optical Coupling 3-Wire Cooked Mode
Infrared communication (compliant with IrDA Standard
Ver 1.2)
Bluetooth Bluetooth Specification
Wireless LAN Wireless LAN interface (IEEE 802.11b/g)
TCP/IP (FTP, LPR, SOCKET)
RADIO FREQUENCY CHARACTERISTICS
2.4 FH1
Frequency Band Used 2.4GHz
Modulation System Frequency Hopped - Spread Spectrum System
Assumed Distance of Interference 10 mm Maximum
Availability of Frequency Change All area is used, and exclusion of the band for equipment
for mobile object identification is impossible
Note 1 Before using a wireless interface with this equipment,
make sure that any radio transmission/reception equip-
ment onsite does not share the same frequency range as
this product’s wireless setup.
Note 2 If any harmful radio interference should occur due to
operation of RF equipment that shares the same trans-
mission/reception characteristics, contact your nearest
dealer or service center to take appropriate measure to
prevent further interference (installing partitions).
SENSING
Gap (Transmissive) Fixed
I-Mark (Reflective) Fixed
Dispenser sensor Fixed
LABEL PRINTING MODES
Continuous Printing
Unit 1: Technical Data
MB400i/MB410i Operator Manual Page 1-5
Dispenser Printing
Journal Printing (no sensing)
Linerless Printing
SELF-DIAGNOSIS
Head Check
Cover Open
Paper End
Battery Check
Tes t Pr in t
CHARACTER FONT CAPABILITIES
FONT TYPES
Bitmap Fonts XU, XS, XM, XB, XL, OCR-A, OCR-B, POP character
Kanji: 16 x 16, 22 x 22, 24 x 24 Square Gothic (JIS Level
1, Level 2)
TrueType Fonts CG Times, CG Triumvirate
TEXT CHARACTER MAGNIFICATION
Bitmap Fonts 1 to 6 Times
Agfa TrueType Fonts 6 to 99 Point
CHARACTER ROTATION
Rotation 0°, 90°, 180°, 270°
BARCODE CAPABILITIES
BARCODE SYMBOLOGIES
Linear Barcode EAN8/13, UPC-E/UPC-A, NW-7, CODE39, CODE93,
CODE128, INTERLEAVED 2 of 5, POSTNET,
GS1 Databar ( RSS-14)
Two-Dimensional code PDF417 (ver 2.4) (Micro-PDF supported in SBPL v4.0)
QR code (ver 8.1 incl. micro QR)
Datamatrix code (ECC200) ver 2.0
MAXI code ver 3.0
Multi-row symbol (UPC-A/E, JAN/EAN, UCC/EAN-128.
GS1 Databar (RSS-14) is compatible with CC-A/B/C)
MAGNIFICATION
1 to 6 Times
LABEL PRINTING MODES
Unit 1: Technical Data
Page 1-6 MB400i/MB410i Operator Manual
ROTATION
0°, 90°, 180°, 270°
HARDWARE AND RELATED
Switches POWER, PRINT, FEED buttons, DIP switches
Indicators STATUS LED: One (lights in three colors: green, red and
orange).
Battery LED: Three
Built-in buzzer for audible alerts
Backlit 112 x 72 dot LCD screen on WLAN model
Physical Robustness Without rubber boots installed:
Withstands drops from 4.9 feet (1.5 m) height on 6 sides
(Breakage and damage to the case is possible).
With optional rubber boots installed:
Withstands drops from 3.9 feet (1.2 m) height on 26 posi-
tions, tested according to US MIL Drop Standard MIL-
STD-810F, Procedure IV. (Breakage and damage to the
case is possible)
.
Vibration tolerance: withstands bump testing (scrapes
on the cover acceptable). Printer is tested for 36,000
vibrations.
Protective Features Overcharge/discharge protection
Print Head overheat protection
Non operable in Low Battery state
Water Resistance Optional shoulder bag with rain-resistant cover (IPX3 JIS
C0920-2003), only for printer without rubber boot
installed.
Surface Treatment Antibacterial finishing for external cover and operative
parts.
Complies with JIS Z 2801
STANDARD PACKAGE, STARTER KIT, AND OPTIONAL ITEMS
Standard Battery Pack
Quick Guide
Shoulder Strap
Standard Package with Starter Kit Battery Pack
AC Adaptor
Quick Guide
Shoulder Strap
BARCODE CAPABILITIES
BARCODE SYMBOLOGIES
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