SATO GT 410 User manual

PN 9001138A

GT408/410/424e

Printer

OPERATOR MANUAL

SATO America, Inc.

10350A Nations Ford Road

Charlotte, NC 28273

Main Phone: (704) 644.1650

Technical Support Hotline: (704) 644.1660

Technical Support Fax: (707) 644.1661

E-Mail: satosale[email protected]

technical support@satoamerica.com

www.satoamerica.com

WARNING

THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN

PART 15 OF FCC RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT

IN A RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV

RECEPTION.

PN 9001138A

TABLE OF CONTENTS

INTRODUCTION

About This Manual 1-2

General Description 1-3

Control Features 1-4

TECHNICAL DATA

Physical Characteristics 2-2

Power 2-2

Enviromental 2-2

Processing 2-2

Print 2-2

Media 2-2

Ribbon 2-3

Sensing 2-3

Processing 2-3

Character Font Capabilities 2-4

Barcode Capabilities 2-5

Regulatory Approvals 2-5

INSTALLATION

Unpacking & Parts Identification 3-2

Printer Installation 3-2

Site Location 3-3

Cable Connection 3-3

Media Selection 3-4

Media & Ribbon Loading 3-4

Interface Selection 3-6

RS232C Serial Interface 3-6

IEEE1284 Parallel Interface 3-8

Universal Serial BUS (USB) Adapter 3-9

Local Area Network (LAN) Ethernet 3-9

802.11B Wireless 3-9

Receive Buffer 3-10

ACK/NAK Protocol 3-10

Accessories Installation 3-11

External Signal Connector 3-11

Memory Expansion 3-12

Interface Upgrade 3-13

Label Cutter 3-14

Label Peeler 3-14

PN 9001138A

PRINTER CONFIGURATION

Configuration Modes 4-2

Normal Mode 4-2

User Mode 4-3

Advanced Mode 4-4

IEEE1284 Interface Setup Mode 4-5

RS232C Interface Setup Mode 4-6

Centronics Interface Setup Mode 4-7

LAN Interface Setup Mode 4-8

USB Interface Setup Mode 4-9

Cartidge Mode 4-10

SEMBL Mode 4-11

Test Print Mode 4-12

Download Mode 4-13

Hex Dump Mode 4-14

Boot Download Mode 4-15

Data Save Mode 4-16

Default Settings Mode 4-17

Print Cancel Mode 4-18

Print Darkness Default Mode 4-19

Service Mode 4-20

Factory Mode 4-21

Screen Identification 4-22

TROUBLESHOOTING

Error Signals 5-2

Troubleshooting Table 5-7

Interface Troubleshooting 5-9

Parallel Interface 5-9

RS232 Serial Interface 5-9

LAN Ethernet Interface 5-10

Universal Serial Bus (USB) Interface 5-10

Test Print Troubleshooting 5-11

Hex Dump Mode 5-11

Test Label Printing 5-12

Sensor Locations 5-14

MAINTENANCE

Cleaning Procedures 6-2

Replacement Procedures 6-3

Print Head 6-3

Platen Roller 6-4

Adjustment Procedures 6-6

Print Head Alignment 6-6

Print Head Pressure 6-7

Print Head Balance 6-8

Ribbon Guide 6-9

Label Sensor Positioning 6-10

Potentiometer Adjustments 6-11

SATO GT4xxe Series Operator Manual PN 9001138A Page 1-1

INTRODUCTION

• About This Manual

• General Description

• Control Features

Unit 1: Introduction

SATO GT4xxe Series Operator Manual PN 9001138A Page 1-2

ABOUT THIS MANUAL

This manual is laid out consistent with the product discussed and provides all of the information

required for printer maintenance and repair by SATO approved personnel. For the repair

technician, this manual is intended to compliment, and to be used as an extension of, owner/

operator literature.

This manual also incorporates the use of special information boxes. Examples of these boxes

and the type of information provided in each, are below.

A comprehensive Table Of Contents provided at the front of this manual facilitates rapid

movement within. The contents identify the different Units, Chapters, and Sections. Each

references the page number of their commencement.

The pages of this manual have embedded headers and footers to assist the user in identifying

his or her exact position within the manual. The header provides the section number followed by

its name. The footer identifies the product on the left, the manual’s part number in the center, and

the page number to the right side of the page.

Page enumeration is two-part with each separated by a hyphen. The first character set

references the Unit and the second identifies the page number. Page numbers begin with the

numeral (1) one at the commencement of a new unit and ascends sequentially.

WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY

RESULT IN PRESONAL INJURY.

CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY

RESULT IN EQUIPMENT DAMAGE.

NOTE: Provides helpful hints to assist in performing the tasks at hand.

LCD DISPLAY: Provides the specific display that should be visible on

the LCD at that point.

Unit 1: Introduction

SATO GT4xxe Series Operator Manual PN 9001138A Page 1-3

GENERAL DESCRIPTION

The GT4xxe series printer is a high-performance printer capable of printing all popular bar codes

and twelve human-readable fonts; providing an inventory of thouasnds of styles and sizes. Its

heavy metal construction is designed to deliver optimum performance in demanding

environments.

Figure 1-1a, Primary Components

Top Housing Cover

Left Housing Cover

Front Housing Cover

Rear Housing Cover

Ribbon Rewind Spindle

Ribbon Supply Spindle

Print Head Assembly

Platen Roller Assembly

Memory Card Access

Media Guide

Power Switch

Operator Panel Media Holder

Side Cover

Unit 1: Introduction

SATO GT4xxe Series Operator Manual PN 9001138A Page 1-4

CONTROL FEATURES

This chapter identifies the interactive control features of the printer. These functions are

generally defined here. More specific explainations will be found throughout this manual on how

to use them.

Figure 1-2, Operator Panel

POWER ON LINE STATUS LABEL RIBBON

LINE FEED

CANCEL

ENTER

FUNCTION

VOLUME PITCH OFFSET DARKNESS

LED Indicators

POWER

Illuminates when the power on.

ONLINE

Illuminates when communication is available .

Flashes when fails.

STATUS

Flashes when an error occurs. Flashes when

sending/receiving data.

LABEL

Flashes when paper error occurs.

RIBBON

Flashes when ribbon error occurs.

LCD Display

Communicates operational conditions via the use

of icons and text.

Maintenance Panel

FUNCTION

Allows movement through the various menus

and modes.

Permits the movement of the cursor for input.

ENTER

Allows the selection of an option .

CANCEL

Cancels a print job. Allows return to the previous

screen when moving through the menus.

VOLUME

For buzzer volume adjustment.

PITCH

For adjusting print position.

OFFSET

Adjusts cut , peel, and tear-off stop positions.

DARKNESS

Adjusts print density .

Operator Buttons

FEED

Feeds the equivalent of a sheet of paper when

pressed once. Positions paper if misaligned .

LINE

Starts and stops printing and transmission of

data.

Power Switch

Breaks the circuit providing power to the printer.

SATO GT4xxe Series Operator Manual PN 9001138A Page 2-1

TECHNICAL DATA

• Physical Characteristics

•Power

• Enviromental

• Processing

•Print

•Media

•Ribbon

• Sensing

• Interface Modules

• Character Font Capabilities

• Barcode Capabilities

• Regulatory Approvals

Unit 2: Technical Data

SATO GT4xxe Series Operator Manual PN 9001138A Page 2-2

PHYSICAL CHARACTERISTICS

Width 10.67 Inches (271 mm)

Height 12.00 Inches (305 mm)

Depth 17.90 Inches (455 mm)

Weight 33.07 Pounds (15.0 Kg) standard

POWER

Input Voltage 100-240 Volts AC +/- 10%, 50/60 Hertz +/-5%

Power Consumption 200 Volts/200 Watts Operating, 62 Volts/89 Watts Idle

ENVIRONMENTAL

Operating Temperature 32° to 104°F (0° to 40°C)

Storage Temperature 23° to 140°F (-5° to 60°C)

Storage Humidity 30 to 90% RH Non-Condensing

Operating Humidity 30 to 80% RH Non-Condensing

PROCESSING

CPU 32 Bit RISC

FLash ROM 2 Megabytes

SDRAM 16 Megabytes

Receive Buffer 2.95 Megabytes

Memory Expansion Flash Memeory Board (8 Megabytes)

Method Direct Thermal / Thermal Transfer

Speed (user selectable) Thermal Transfer: 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 Inches/Second

Direct Thermal: 2, 3, 4, 5, 6 Inches/Second

Print Module (dot size) .0049 Inches (.125 mm)

Resolution 203 Dots Per Inch (8 dpmm)

Maximum Print Width 4.10 Inches (104 mm)

Maximum Print Pitch

GT408 Printer: 98.43 Inches (2500 mm)

GT412 Printer: 59.06 Inches (1500 mm)

GT424 Printer: 15.75 Inches (400 mm)

MEDIA

Roll Media:

Roll Paper: 10.43 Inch (265 mm) maximum diameter.

Core Size: 1.5, 3, 4 Inch (.06, .12, .16 mm) internal diameter.

Wound: Face In / Face Out. Face In is for linerless only.

Fan-Fold Media: Maximum folded height varies depending on installation location.

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