SATO ARGOX CP-EX Series User manual
CP-EX / CX Series
User Manual
i
Compact Printer Series - User’s Manual
Revision History
Changes to the user manual are listed below:
Version
Date
(Y/M/D)
Description
Page #
1.0
2018/12/27
Initial release
1.1
2019/5/8
Updated the figure of ribbon core
11, 15
16, 17
21, 24
25
1.2
2019/5/8
Added a note "optional" near to the size
of 0.5 "(12.7mm) in the ribbon field is
added with
54
1.3
2019/12/10
Added a paragraph of warning
messages to the Liability Disclaimer
section
7
1.4
2020/3/24
Changed USB Port (Host) to
USB-Client Port and, USB Port
(Client) to USB-Host Port
6, 55
Added the CX series model to the user
manual
(ALL)
1.5
2020/5/6
Replaced Printer Utility with Printer
Tool
55
CP-EX / CX Series
User Manual
ii
Compact Printer Series - User’s Manual
Table of Contents
Introduction....................................................................... 1
Proprietary Statement ..................................................1
Product Improvements .................................................1
FCC Compliance Statement.........................................1
Liability Disclaimer........................................................2
Getting Started..................................................................3
Unpacking Printer.........................................................3
Package Contents....................................................4
Printer Overview...........................................................5
Front View:...............................................................5
Rear View: CP-2140EX / CP-3140EX / CX series ...6
Interior View I...........................................................7
Interior View II..........................................................8
Attaching Power...........................................................9
Loading Media............................................................10
Preparing Media.....................................................10
Placing Media Roll .................................................10
Media Sensor Type Setting ........................................15
Multi-Column Label Setting by Software/ Driver.....15
Loading Ribbon..........................................................16
Preparing Ribbon...................................................16
Placing Ribbon Rolls..............................................18
3. Printer Operation........................................................ 26
Printing Media Calibration & Configuration.................26
Steps to Start Media Calibration & Configuration...26
Sample of Printer Configuration Label ...................27
Resetting Printer to Factory Defaults..........................28
Printer Controls and Indicators...................................29
Troubleshooting by LED Indicators Diagnosis............32
CP-EX / CX Series
User Manual
iii
Compact Printer Series - User’s Manual
Miscellaneous.............................................................35
Recovery.....................................................................36
4. Communications.........................................................37
Interfaces and Requirements......................................37
USB Interface Requirements..................................37
Serial (RS-232) Interface Requirements.................38
Serial and Parallel Cabling Requirements..............38
Ethernet 10/100 Internal Printer Server Option.......38
Ethernet Status Indicators ......................................39
Communicating with the Printer..................................40
Installinga Plugand Play printer driver (for USB only)40
InstallingaPrinterDriver(forotherinterfacesexceptUSB)46
Caring for Your Printer....................................................52
Print Head Maintenance Guide...................................52
Cleaning Interval.....................................................52
Cleaning Material....................................................52
Cleaning Direction ..................................................53
Product Specification .....................................................54
General Specification..................................................54
Fonts, Barcodes, and Graphics Specification.............56
Printer Programming Language PPLA....................56
Printer Programming Language PPLB....................57
Printer Programming Language PPLZ....................58
Interface Specification.................................................59
USB Interface.........................................................59
Ethernet Interface...................................................60
Serial Interface .......................................................61
Dimensions......................................................................64
CP-EX / CX Series
User Manual
1
Compact Printer Series - User’s Manual
Introduction
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that the
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into a different outlet on a different circuit.
Consult the dealer or an experience Radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded cables
must be used with the unit to insure compliance. The user is cautioned that any
changes or modifications not expressly approved by Argox Information Co., Ltd.
could void the user’s authority to operate the equipment.
CP-EX / CX Series
User Manual
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Compact Printer Series - User’s Manual
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company’s published
engineering specifications and manuals are correct; however, errors do occur. Argox
Information Co., Ltd. reserves the right to correct any such errors and disclaims any
resulting liability. In no event shall Argox Information Co., Ltd. or anyone else
involved in the creation, production, or delivery of the accompanying product
(including hardware and software) be liable for any damages whatsoever (including,
without limitation, damages for loss of business profits, business interruption, loss of
business information, or other pecuniary loss) arising out of the use of or the results
of use of or inability to use such product, even if Argox Information Co., Ltd. has been
advised of the possibility of such damages.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
To ensure this printer can fulfill user's demand, when using narrow media for
continuous printing, the printer will optimize appropriately to support continuous, high
quality print-out. If you have any questions, please consult Argox technical service
personnel.
CP-EX / CX Series
User Manual
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Compact Printer Series - User’s Manual
Getting Started
Congratulations on choosing CP-EX / CX compact printer series,
made by Argox Information Co., a leader in the worldwide barcode
industry. CP / CX compact printer series are ideally designed to easily
bring more efficiency for your business. This manual will help you get
to know your new printer and provide sufficient information needed.
Unpacking Printer
After receiving your printer, please check for possible shipping
damage:
Inspect the outside of both the box and the printer for possible
damage.
1. Open the top cover of the printer to see if all parts are in order.
2. Check whether you have received the following accessories
together with the printer. If there is any item missing, please
contact your local dealer.
Note: If finding that the printer shipped is damaged, contact
your shipping company immediately to file a claim.
CP-EX / CX Series
User Manual
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Compact Printer Series - User’s Manual
Package Contents
Quick Installation Guide
Power Cord
Media Hanger & Media Shields
Printer
Power Supply
USB cable
Ribbon Core Adaptors
1”ID Core for Ribbon
DVD
1”ID Core for Ribbon
Quick Installation
Guide
Power Supply
Power Cord
Media Hanger &
Media Shields
Ribbon Core
Adaptors
USB cable
Printer
CP-EX / CX Series
User Manual
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Compact Printer Series - User’s Manual
Printer Overview
Front View:
Feed Button
Power LED
Ready LED
Top Cover
CP-EX / CX Series
User Manual
6
Compact Printer Series - User’s Manual
Rear View: CP-2140EX / CP-3140EX / CX series
USB-Host Port
LAN Port
Power Jack
RS232 Serial Port
USB-Client Port
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