QRO-402
OPERATING MANUAL
5
Chapter 1. Qual ty Guarantee Prov s on
1 1 Guarantee provision
If the product is handled according to this manual but there occurs a failure
within the guaranteed period, it will be repaired free of charge by our company.
However, the compensation from the secondary damage and the following cases
may not be guaranteed and repaired without fee:
(1) A damage or fault, which occurs due to mishandling in use and negligence
in maintenance and keeping.
(2) A damage or fault, which originates from a change or reconstruction.
(3) When the parts and consuming materials that naturally wear out become
damaged and needed to be exchanged.
(4) A damage or fault, which originates from an environmental factor such as
a fire, earthquake, storm and flood, or other natural disasters.
(5) A damage or fault, which occurs as the designated pure part is not used.
(6) A mistaken guarantee claim procedure
(for example, absence of type or serial number).
1 2 Guarantee claim procedure
◈
Warning
This product is not designed for outdoor installation so that
a damage or fault originated from the outdoor installation
may not be guaranteed.
When you issue a claim against this product in accordance with above provision,
please contact the agent where you purchased:
(1) When you get a fault : Please verify the product by referring Chapter 8.
fault diagnosis and troubleshooting.
(2) Still in bad operation : Please request a repair to the agent where you
purchased.
(3) Repair after guaranteed period: After the guaranteed period, the repair cost
will be charged.
(4) Repair within guaranteed period : The guaranteed period is for 12 months
from the purchase and within this period
the product will be repaired in
accordance with our quality
guarantee provision.
(5) For details or questions on the after service, please contact our local agent.
(6) When you contact our local agent, please inform us your product type,
serial number, date of purchasing, and fault conditions in detail.
