Polycom COMMUNICATOR C100S User manual
POLYCOM®
COMMUNICATOR
MODEL NO. C100S
USER GUIDE
POLYCOM
®
COMMUNICATOR
Polycom® Communicator User Guide - 1
Introduction
Thank you for choosing the
Polycom® Communicator C100S.
The Polycom® Communicator
C100S connects to your
computer’s USB port, giving you
full-duplex, two-way telephone
conversations over the Internet via
your Skype™ account.
This package contains everything
you need to get started. If you are
missing any of the items shown
on this page, please contact your
reseller immediately.
Polycom® Communicator User Guide
Setup Wizard CD
Carrying Case
Polycom® Communicator User Guide - 2
LED
Volume Up
Application
Launch
Volume Down
Call
Pickup/
Hangup
Mute
Features
Speaker
Stereo
Headphone
Jack (3.5mm)
Keypad (See
enlargement
below) Back Cover/
Stand
USB Cable
(attached)
Microphones
Polycom® Communicator User Guide - 3
Insert the Setup Wizard CD
included with your package and
follow the onscreen instructions.
When prompted, connect the
Polycom® Communicator C100S
to the port on your computer in the
following manner:
Flip open the back cover of the
Polycom® Communicator C100S
unit.
Unwind the USB cable.
Open up the back cover/stand
to its locked position. (For best
acoustic performance, the unit is
designed to stand at a 40º angle to
the surface it rests upon.)
Insert the USB cable of the unit
into a USB port on your computer.
When the unit has been connected,
complete the software and
hardware installation as per the
onscreen instructions.
Setup
Polycom® Communicator User Guide - 4
The Polycom® Communicator is
ready to use after completion of
software and hardware installation.
In order to use the Polycom®
Communicator C100S, you will
need to have Skype™ installed on
your computer. Go to www.skype.
com to download the latest version
of Skype™.
In order for the Polycom®
Communicator C100S to function
properly, the microphone and
speaker volume (in Windows
Sounds and Audio Devices)
settings must not be set to “mute”.
The controls on the keypad allow
you to have basic call control
functionality:
Launch the Skype™
application
Answer an incoming call
Hang up a completed call
Initiate a call with a selected
Skype™ Buddy
Volume Up
Volume Down
Mute
Getting Started
Polycom® Communicator User Guide - 5
With the Polycom® C100S
Manager, you can test for
microphone, speaker, and LED
functionality.
To launch the Polycom® C100S
Manager, double-click on the
Polycom® Communicator icon
on the desktop and click on the
Diagnostics Tools tab (see below).
Diagnostics
Polycom® Communicator User Guide - 6
In order to use this device, you
will need to have Microsoft®
Windows® XP installed on your
computer.
For best acoustic performance,
always use the device with its back
cover/stand opened to the locked
position.
For private conversations,
stereo headphones can be plugged
into the side of the Polycom®
Communicator C100S unit. If you
have a set of desktop PC speakers
you can plug them into the 3.5mm
headphone port on the side of the
Polycom Communicator for stereo
sound.
You can use the Windows®
Sounds and Audio Devices
screen to adjust the volume of the
microphones and speaker.
Please note that the Polycom
Communicator automatically becomes
your default Windows Audio Device
(Mic & Speaker) when it is plugged
into your computer. If you do not want
the Polycom Communicator to be
your default Windows Audio Device
you can change your audio settings by
doing the following: Select “Start”
→ “Settings” → “Control Panel”
→ “Sounds and Audio Devices” →
“Audio” → then select your embedded
sound card from the drop-down menu
for “Default Audio Device”.
Tips
Polycom® Communicator User Guide - 7
If you make this change you will then
need to go to the Skype Application
and make Polycom Communicator
the default sound device for Skype
by doing the following: Open the
Skype Application → Select “Tools”
→ “Options” → “Sound Devices”.
You can then change the “Audio In”,
“Audio Out” and “Ringing” settings to
the Polycom Communicator.
To check for new software
updates, run the Polycom® C100S
Manager and click the Help tab.
This will automatically take you to
the Polycom® Tech Support site.
The latest software is available for
download from this site.
For additional information about
the Polycom® Communicator
C100S or other Polycom® products,
please visit www.polycom.com.
Polycom® Communicator User Guide - 8
This device complies with part
15 of the FCC Rules. Operation
is subject to the following two
conditions:
(1) This device may not cause
harmful interference, and
(2) This device must accept any
interference received, including
interference that may cause
undesired operation.
U.S. and Canada Regulatory and
Compliance Information
Part 15 Rules
Class B Digital Device or Peripheral
NOTE: This equipment has been
tested and found to comply with
the limits for a Class B digital
device, pursuant to part 15 of
the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interfer-
ence in a residential installation.
This equipment generates, uses and
can radiate radio frequency energy
and, if not installed and used in
accordance with the instructions,
may cause harmful interference to
radio communications. However,
there is no guarantee that interfer-
ence will not occur in a particular
installation. If this equipment does
cause harmful interference to radio
or television reception, which
can be determined by turning the
Polycom® Communicator User Guide - 9
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:
Reorient or relocate the receiv-
ing antenna.
Increase the separation between
the equipment and receiver.
Connect the equipment into an
outlet on a circuit different from
that to which the receiver is con-
nected.
Consult the dealer or an experi-
enced radio/TV technician for help.
Modifications
In accordance with part 15 of the
FCC rules, the user is cautioned
that any changes or modifications
not expressly approved by Polycom
Inc. could void the user’s authority
to operate the equipment.
Canadian EMC Class B
This Class [B] digital apparatus
complies with Canadian ICES
-003.
Cet appareil numérique de la classe
[B] est conforme à la norme NMB-
003 du Canada.
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