Polycom VVX 4 Series User manual

Welcome to CenturyLink Hosted VoIP Training

Polycom VVX 4xx series phones

What you will learn today …..

Getting Started

Dial Plan

Phone and Calling Features

Unified Communications

Getting Started

Phone Navigation

Volume

Message Waiting

Indicator

Graphical Display

Transfer

Voicemail

Hold

Speaker

Headset

Speakerphone

Mute

Soft Keys

Navigation Keys

Line and Feature Keys

Home Button

Dial Plan

When Calling… Dial…

Phones In Your Office* 4-Digit Extension (2-7 digits)

Phones In Other Offices 10-Digit Phone Number

Local 10-Digit Phone Number

Long Distance 10-Digit Phone Number

Toll-Free 10-Digit Phone Number

International 011 + Country Code + City Code + Number

Operator* 0

Information** 411

TTY 711

Emergency Services*** 911

*When dialing extensions or numbers

less than 10-digits, press # after the

number to make the call process faster

**Informationmay be restricted on

some phones, charges may apply

***Emergency Servicesare tied to the

service address of your phone

Phone and Calling Features

Soft Key Default Layout

•Forward

•DND

•Callers

•More

On-Hook

•Forward

•Lines

•End Call

•More

Off-Hook

•Hold

•End Call

•Transfer

•More

During a Call

Note: This is an example of available features. Softkey options

vary based on features selectedby your administratorand may

not be positioned exactly as shownhere.

Home View

•Press the Home button to access various

features

Home Button

•Missed Call Log

•Received Call Log

•Placed Call Log

Recents

•Change ring tones

•Date and Time settings

•Enable/Disablecall forwarding

•Enable/DisableDND

User Preferences

Caller ID

•Extension and Name

Internal Users

•Your 10-digit number and company name

External Calls

•Enter *67 followedby the phone number

you wish to dial

Blocking Caller ID

•Press the Redial soft key or dial *66 on

the key pad

Redial

Placing a Call on Hold

•To place a call on hold, press the Hold soft

key or Hold button

•To retrieve a held call, press the Resume

soft key

Hold

•While on a call, if a second line is ringing,

press the Answer soft key

•This automaticallyplaces your existing call

on hold

•Toggle between calls by pressing the

Up/Down navigation key to make your

selection,then press the Resume soft key

Auto-Hold

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