Polycom VVX 300 User manual

Be Small Business Ready with

Polycom®VVX®300

for Verizon Business Digital Voice Service

USER GUIDE

The Polycom VVX 300

6-Line VoIP Phone

Soft keys provide

access to features on

the display screen.

Special buttons

simplify routine

actions.

For support, visit businessdigital.verizon.com

Answering Calls

Speakerphone: Press .

Handset: Pick up the handset.

Headset: Press .

Placing Calls

Pick up the handset, or pressor .

Enter the phone number.

Call Waiting

To answer a new call while on an active call, press the

Answer soft key.The current call is held.To end a held call,

highlight the held call using the soft keys, press Resume,

and then press End Call.

Ending Calls

To end an active call, replace the handset, or pressor .

Transferring Calls

Pressand call the other party. When you hear the

ring-back tone or after you talk with the other party,

pressagain.

Forwarding Calls

Using soft keys and the color display screen:

Enable Call Forwarding: Press Forward. Select the forwarding

type to enable, enter the number, and press Enable.

Disable Call Forwarding: Press Forward. Select the forwarding

type to disable, and then press Disable.

Enable Per-Call Forwarding:When your phone rings, press

Forward, enter the forwarding number, and press Forward again.

Recent Calls

Using soft keys and the color display screen:

•Press  , select Directories > Recent Calls.

•Press the right arrow key to view recently Placed Calls.

•Press the left arrow key to view recently Received Calls.

•Press the down arrow key to view recently Missed Calls.

•Press the up arrow key to view Favorites.

Icon Description Icon Description

Registered

Line

Unregistered

Line

Placing a Call

Active Call using

Polycom® HD VoiceTM

Held Call

Incoming Call

Phone Warning

Invalid

Shared Line

with a Held Call

Call Forwarding

Enabled

You Have Messages

Page

Indicator

Easy phone display for

quick access to features

and call information.

NOTE: Screen is for display only and is NOT a

touch screen. Use soft keys to access functions.

gg

View by pressin utton on phone.

Phone Line

Favorites

Soft Keys

Line View

For support, visit businessdigital.verizon.com

Active

Conference

Placed Call

Received Call

Missed Call

Favorite

Do Not Disturb

Enabled

Presence Status

“Available”

Presence Status

“Busy”

Presence Status

“Away”

Presence Status

“Do Not Disturb”

Presence Status

“Ofﬂine”

Presence Status

“No Information”

Shortcut Codes

*72

Call Forwarding Always

Activation

Redirects all incoming phone calls to another number such as a mobile phone

or another user within your company. After dialing the assigned code, dial

the phone number to redirect calls, then press the pound key (#).

*73

Call Forwarding Always

Deactivation

Disables Call Forwarding Always.

*21

Call Forwarding Always

to Voicemail Activation

Sends all incoming calls to Voicemail.

*24

Call Forwarding Always

to Voicemail Deactivation

Deactivates the Call Forwarding Always to Voicemail.

*68

Call Park

“Parks” a call on your extension or another user’s extension. Once a call

is parked, it can be retrieved from another phone by using the Call Retrieve

Feature Access Code. To park a call, dial *68 followed by the extension to park

the call on, or the pound key (#) to park the call on your own extension.

*88

Call Retrieve

Used to retrieve a parked call. Enter *88 followed by the extension that call is

parked on. If the call is parked on your own extension, press the pound key (#).

Code Feature/Service Description

*55

Direct Voicemail Transfer

Transfers a call on hold directly to Voicemail. The call can be transferred to

your voice mailbox or to any other voice mailbox in the group. For example, to

transfer a call to another user’s Voicemail, press the soft key, then enter *55

followed by the user’s extension.

*78

Do Not Disturb Activation

When Do Not Disturb is enabled, your phone does not ring and all calls go

directly to Voicemail.

*79

Do Not Disturb Deactivation

Disables Do Not Disturb.

*69

Last Call Return

Dials the last number that called your phone.

*66

Last Number Redial

Redials the last number placed from your phone.

For support, visit businessdigital.verizon.com

Code Feature/Service Description

Visit businessdigital.verizon.com

for more information on your Verizon Business Digital Voice phone service.

BDV_VVX300_7/15

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