Polycom SoundPoint Installation and operation manual

Polycom® SoundPoint®IP Phones

Product Reference Guide

Polycom®SoundPoint®IP Phones

Product Reference Guide

SoundPoint IP 321 and 331 Entry-level IP phones with enterprise-grade features and outstanding voice quality

SoundPoint IP 450 Mid-range SIP desktop phone with Polycom HD Voice™

SoundPoint IP 550 Cutting-edge SIP feature set meets Polycom HD Voice™

Entry-level

Performance

Application targets:

- Common areas, dorm rooms, wall-mounted deployments (SoundPoint IP 321)

- Cubicle, call centre (SoundPoint IP 331)

2 Lines

Integrated PoE support (IEEE 802.3af)

Full duplex speakerphone with Acoustic Clarity Technology

102 x 33 pixel graphical LCD

15 dedicated hard keys, three context-sensitive soft keys

Two-port 10/100 Ethernet switch (SoundPoint IP 331)

Single 10/100 Ethernet port (SoundPoint IP 321)

Application target: SOHO, cubicle

Three lines

Integrated PoE support (IEEE 802.3af)

Polycom HD Voice for all audio paths

256 x 116 pixel backlit greyscale graphical LCD

17 dedicated hard keys, four context-sensitive soft keys

Application target: manager’s/professional’s ofﬁce

Four lines

Integrated PoE support (IEEE 802.3af)

Polycom HD Voice for all audio paths

320 x 160 pixel backlit greyscale graphical LCD

26 dedicated hard keys, four context-sensitive soft keys

Polycom’s family of SoundPoint®IP phones harness the capabilities of SIP-based

VoIP networks to deliver breakthrough voice quality and advanced features that make

calls more efﬁcient and productive.

SoundPoint IP 450 — PoE only 2200-12450-025

SoundPoint IP 450 — with AC Power Kit 2200-12450-001

SoundPoint IP 550 — with AC Power Kit 2200-12550-001

SoundPoint IP 321 — PoE only 2200-12360-025

Mainstream

SoundPoint IP Expansion Module Turn your SoundPoint IP 650/670 into a high-performance Attendant Console

SoundPoint IP 650 High-performance IP phone with Polycom HD Voice™

SoundPoint IP 560 Cutting-edge SIP and GigE meet Polycom HD Voice™

SoundPoint IP 670 A premium, SIP desktop phone with colour display delivering a rich voice, visual and applications experience

Attendant

Application target: telephone attendant’s desk

14 illuminated keys conﬁgurable as a line key, or a speed dial with BLF

160 x 320 pixel greyscale/colour graphical LCD with backlight

Plug-and-play, hot-swappable

Cord-free, no AC adapter required — power and signalling are provided by the host

phone

Matches elegantly with the SoundPoint IP 650/670 look and feel

Application target: executive ofﬁce

Six lines (stand-alone)/12 lines (with Expansion Module)

Integrated PoE support (IEEE 802.3af)

Polycom HD Voice for all audio paths

320 x 160 pixel backlit greyscale graphical LCD

26 dedicated hard keys, four context-sensitive soft keys

Support for up to three Expansion Modules

USB for local call recording

Application target: manager’s/professional’s ofﬁce

Four lines

Integrated PoE support (IEEE 802.3af)

Polycom HD Voice for all audio paths

320 x 160 pixel backlit greyscale graphical LCD

26 dedicated hard keys, four context-sensitive soft keys

In-built Gigabit Ethernet support

Application target: executive ofﬁce

Six lines (stand-alone)/12 lines (with Expansion Module)

Integrated PoE support (IEEE 802.3af)

Polycom HD Voice for all audio paths

320 x 160 pixel backlit colour graphical LCD

26 dedicated hard keys, four context-sensitive soft keys

Support for up to three Expansion Modules

USB for local call recording

In-built Gigabit Ethernet support

SoundPoint IP Expansion Module: 2200-11700-025

SoundPoint IP Color Expansion Module: 2200-12770-025

SoundPoint IP 650 — with AC Power Supply 2200-12651-001

SoundPoint IP 560 — PoE only 2200-12560-025

SoundPoint IP 560 — with AC Power Kit 2200-12550-001

SoundPoint IP 670 — PoE only 2200-12670-025

Part No. 3726-47263-002 Rev 0709

Polycom®SoundPoint®IP Phone Comparison

SoundPoint IP 321/331 SoundPoint IP 450 SoundPoint IP 550/560 SoundPoint IP 650 SoundPoint IP 670

Positioning

Application Targets IP331-Cubicle, call centre

IP 321 - Common areas,

wall mounted deployments

Cubicle Manager/Professional’s

ofﬁce

Executive Ofﬁce /

Attandant’s desk - with

Backlit Expansion Modules

Executive Ofﬁce /

Attendant’s desk with Color

Expansion Modules

LCD Display 102 x 33 pixel graphical 256 x 116 pixel backlit

graphical

320 x 160 pixel backlit

graphical

320 x 160 pixel backlit

graphical

320 x 160 pixel backlit

color graphical

Unicode Character Support European character set • • • •

Expansion Module Support Up to 3 Backlit Expansion

Modules

Up to 3 Color Expansion

Modules w/ AC adaptor

Audio Features

Polycom HD Voice Technology • • • •

Full Duplex Speakerphone with Acoustic

Clarity Technology • • • • •

Telephony Keys 2 3 4 6 (12 with Exp. Module) 6 (12 with Exp. Module)

Line/Speed Dial Keys 2 3 4 6 (48 with Exp. Module) 6 (48 with Exp. Module)

Mute, Handset, and Hands Free Keys • • • • •

Context-Sensitive Soft Keys 3 4 4 4 4

Display/Menu Navigation Keys 5 5 6 6 6

Advanced Features

Busy Lamp Field (BLF) Functionality • • • • •

Shared Call/Bridged Line Appearance • • • • •

Flexible Line Appearance • • • • •

Multiple Call Appearances • • • • •

XHTML Microbrowser • • • • •

Microsoft LCS 2005 Interoperability for

Telephony and Presence • • • • •

Connectivity

USB Port • •

Two-port 10/100/1000 MBPS IP 331 - 10/100

IP 321 - single 10/100 10/100 IP 550 - 10/100

IP 560 - 10/100/1000 10/100 10/100/1000

Power Options

Power over Ethernet (Cisco)

Power over Ethernet (IEEE 802.3af) • • • • •

Protocol Support

IETF MGCP V1.0 With NCS

SIP (RFC 3261) • • • • •

Entry-Level Mainstream Performance

www.polycom.co.uk

Polycom EMEA

270 Bath Road, Slough,

Berkshire SL1 4DX, UK

(T) 0800 015 2882

(F) +44 (0)1753 723010

Polycom Headquarters

4750 Willow Road,

Pleasanton, CA 94588

(T) 1.800.POLYCOM

(765.9266)

for North America only

Polycom Asia Paciﬁc

8 Shenton Way

#11-01 Temasek Tower

Singapore 068811

+65.6389.9200

For your local Polycom ofﬁce please visit www.polycom.co.uk

are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in

any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

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