Polycom SoundPoint IP 650 User manual

User Guide

Polycom IP 650

www.escaux.com

•Phone Overview

•Basic telephony features

•How to place a call

•How to answer a call

•How to terminate a call

•How to redial a number

•How to mute a call

•How to set a call on hold

•How to transfer a call

•Advanced telephony

features

•How to make conference calls

•How to answer a call while you

are on the line

•How to make a switch between

active calls

•Phone preferences

•How to change the ring tone

•How to change the language

•How to adjust the volume

Content

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•Voicemail & call history

•How to listen to your voicemail

•How to consult the call history

•How to clear the call history

•Contact management

•Telephone local directory

•Speed dials

•Corporate directory

•Various

•How to reboot your phone

•How to reset your phone

Content

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Polycom IP 650 : phone overview

1 : Message waiting indicator

2 : Arrow keys

3 : Feature keys *

4 : Microphone mute

5 : Headset

6 : Speaker phone

7 : Handsfree microphone

8 : Volume keys

9 : Dial pad

10 : Hold

11 : Speaker

12 : Soft Keys**

13 : Graphic display

14 : Line/Speed dial key

15 : Line indicators

16 : Hook switch

* Do Not Disturb button is not used

** MyStat and Buddies softbutton’s are not used

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•How to place a call ?

•Using the handset:

1. Type the number on keypad

2. Press the Dial button

3. Pick-up the handset

•Using the speaker:

1. Type the number on keypad

2. Press the Speaker button

3. Press the Dial button

Basic telephony features

1. Pick-up the handset

2. Type the number

3. Push the Dial button

1. Press the Speaker button

2. Type the number

3. Push the Dial button

Note :

You must add a 0 before any external number

Emergency numbers can be dialed without any preceding 0 (100, 110,…)

To redial your last number : click twice the button DIAL

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•How to answer a call ?

•Using the handset:

1. Pick-up the handset

•Using the speaker:

1. Press the Handsfree button

2. Press the blinking key facing the

incoming call

3. Press the Answer soft key*

Note :

These steps apply when the called

party is NOT in another call

•How to terminate a call ?

•Press the End Call softkey

•Replace the handset

•Press handsfree button

if in handsfree speaker mode

•How to redial a call ?

•To redial last number, click

the Redial button

*A soft key is a phone key that has a different function depending on the phone status

Basic telephony features (2)

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•How to mute a call ?

•Press the Mute button.

The microphone is muted

(with the handset and in

handsfree state)

•How to set a call on

hold ?

•Press the Hold button.

Music is played to the

caller.

Basic telephony features (3)

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•How to transfer a call ?

Blind transfer (1)

You transfer the call

without speaking to the

3rd person and you forget

the call

Warm/Attended transfer

(2)

You first speak to the 3rd

person before transferring the

call

2 options

Basic telephony features (4)

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Press Trnsfer softkey during call

OR Transfer button

The active call is set on hold

Enter extension to transfer to

What the 3rd party sees :

• when you talk to 3rd party: 3rd party sees your extension

• when the call is transferred: 3rd party sees initial caller ID *

When 3rd party answers :

Press Trnsfer softkey

OR Transfer button

* The feature depends on the configuration

•How to do a warm transfer

Basic telephony features (5)

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Press the blind softkey

3rd party sees : initial caller ID

Call is connected to the 3rd party

•How to do a blind transfer ?

Press Trnsfer softkey during call

OR Transfer button

The active call is set on hold

Enter extension to transfer to

Basic telephony features

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