Polycom Integra VVX 500 User manual

www.escaux.com

User Guide

Polycom VVX500-501 / VVX600-601

www.escaux.com

VVX500-501 VVX600-601

www.escaux.com

•Phone overview

•Basic telephony features

•How to place a call ?

•How to answer a call ?

•How to terminate a call ?

•How to redial a number ?

•How to mute a call ?

•How to set a call on hold?

•How to transfer a call ?

•How to make conference calls ?

•Phone preferences

•How to change the ring tone

•How to set the language

•How to adjust the volume

•How to adjust the backlight

•Voicemail & Call history

•How to listen to your voicemail

•How to consult the Call history

•How to clear the Call history

•Contacts management

•Local telephone directory

•Speed dials

•Corporate directory

•Various

•Status change

•Supervision

•How to reboot your phone

Content

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Polycom VVX500-501/600-601 : phone overview

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•Phone views

•Your phone has 4 main views: Home, Calls, Active Call

and Lines View (the default)

•For Home View press

•From Home View, press to display either Lines, Calls or

Active Call View

•To switch between Lines View and either Calls or Active Call

View, swipe the screen

Phone views

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•How to place a call ?

•Using the handset:

1. Type the number on keypad

2. Press the “DIAL” green icon on

screen

3. Pick-up the handset

•Using the speaker:

1. Type the number on keypad

2. Press the speaker button

Basic telephony features

1. Pick-up the handset

2. Type the number

3. Push the “DIAL” green icon on

screen

1. Press the speaker button

2. Type the number

3. Push the “DIAL” green icon on

screen

Note :

You must add a « 0 » before any external number

Emergency numbers can be dialed without any preceeding « 0 » (100, 110,…)

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How to answer a call ?

•Using the handset:

1. Pick-up the handset

•Using the speaker:

1. Press the “speaker” button

2. Press the “Answer” softkey*

•Using the touch screen

Tap “answer” in the incoming

call window

Basic telephony features (2)

Note :

These steps apply when the called

party is NOT in another call

*A softkey is a phone “button” which has a different function depending on the phone’s state

Incoming call indicator

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Basic telephony features (3)

How to end a call ?

•Press the “End call” softkey

•Replace the handset

•Press “handsfree” button if in handsfree

mode

How to redial a call ?

•Press “Home” button

•Press “New call” icon on screen

•Select first number on top of the list

*A softkey is a phone “button” which has a different function depending on the

phone’s state

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How to mute a call ?

•Press the “Mute” key.

The microphone is muted

(with the handset and in

hand free state)

Basic telephony features (4)

How to set a call on hold ?

•From an active call, tap

“Hold” softkey on screen.

If you are in calls view and the

active call isn’t highlighted,

tap it to select it

•To take back, tap “Resume”

on screen

•To end call, tap “End call” on

screen

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How to transfer a call ?

Basic telephony features (5)

Blind transfer (1)

You transfer the call

without speaking to the

third person and you

“forget” the call

Attended transfer (2)

You first speak to the third

person before transferring

the call.

2 options

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