Polycom SoundPoint IP 450 User manual

Polycom IP 450

User Guide

Content

Phone overview

Basic telephony features

•How to place a call

•How to answer a call

•How to terminate a call

•How to redial a number

•How to mute a call

•How to set a call on hold

•How to transfer a call

•How to make conference calls

Phone preferences

•How to change the ring tone

•How to set the language

•How to adjust the volume

Voicemail & Call history

•How to listen to your voicemail

•How to consult the call history

•How to clear call history

Contacts management

•How to add a contact

•How to edit a contact

•How to delete a contact

•How to search a contact

•Corporate Directory

Various

•Idle display

•How to reboot your phone

•How to reset your phone

1. Manual add-on

•Press Menu

•Select Features > Contact Directory.

•Press the More soft key.

•Press the Add soft key.

•Enter first and/or last name of the contact from the

keypad.

•Enter a contact number

•Options :

•change the speed dial index

•Change the ring type

•press the Save soft key

•Press Menu to return to idle screen

Contacts management

•How to add a contact?

Polycom IP 450 : phone overview

1 : Message waiting indicator

2 : Line indicators

3 : Line/Speed dial key

4 : Arrow keys

5 : Speakerphone

6 : Feature keys

7 : Microphone mute

8 : Handsfree microphone

9 : Volume keys

10 : Dial pad

11 : Headset

12 : Hold

13 : Speaker

14 : Soft keys

15 : Graphic displays

16 : Hook switch

Basic telephony features

•How to place a call?

•Using the handset:

1. Type the number on keypad

2. Press the Dial button

3. Pick-up the handset

•Using the speaker:

1. Type the number on keypad

2. Press the Speaker button

3. Press the Dial button

1. Pick-up the handset

2. Type the number

3. Push the Send soft key

1. Press the Speaker button

2. Type the number

3. Push the Send soft key

Note :

You must add a « 0 » before any external number

Emergency numbers can be dialed without any preceeding « 0 » (100, 110,…)

Basic telephony features (2)

•How to answer a call?

•Using the handset:

•Pick-up the handset

•Using the speaker:

•Press the Speaker button

•Press the Answer soft key

Note :

These steps apply when the called party

is NOT in another call

•How to end a call?

•Press the End call soft key

•Replace the handset

•Press the Speaker button if

in handsfree speakerphone

mode

•How to redial a call?

•Press twice the Redial

button

Basic telephony features (3)

•How to mute a call?

•Press the Mute button (7) The

microphone is muted (with the

handset and in handsfree state)

•How to set a call on hold?

•Press the Hold button.(12)

Music is played to the caller.

•To retrieve call press Hold again

•How to transfer a call?

Basic telephony features (4)

Blind transfer (1)

You transfer the call without

speaking to the third person

and you “forget” the call

Warm / Attended transfer (2)

You first speak to the third

person before transferring the

call.

2 options

•How to do a Warm transfer?

Basic telephony features (5)

Press the Trnsfer soft key during call

The active call is set on hold

•Enter extension to transfer to

•Press Send soft key

When 3rd party answers:

Press the Trnsfer soft key

What the 3rd party sees :

•when you talk to 3rd party: 3rd party sees your extension

•when the call is transferred: 3rd party sees initial caller ID *

* Feature dependent of configuration

•How to Blind transfer a call?

Basic telephony features (6)

•Enter extension to transfer to

•Press the Send soft key

Press the Trnsfer soft key during call

The active call is set on hold

Press the Blind soft key

3rd party sees : initial caller ID

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