Polycom MGC+50 ReadiConvene User manual

ReadiConvene™

Getting Started Guide

ReadiConvene Getting Started Guide

ii Polycom, Inc.

Trademark Information

Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®,

VoiceStation®, and Vortex are registered trademarks of Polycom, Inc. ConveneT, Global

Management SystemTM, iPowerTM, MGCTM, People+ContentTM, People On ContentTM, Polycom

Conference SuiteTM, Polycom HD VoiceTM, Polycom PathNavigatorTM, Polycom VideoPlusTM,

Polycom VoicePlusTM, PVXTM, RASTM, ReadiConveneTM, RMX 2000TM, RSSTM, V2iUTM, VS4000TM,

VSXTM, and VTXTM are trademarks of Polycom, Inc.

Other product and corporate names may be trademarks of other companies and are only used

as a fair use reference without intent to infringe.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or

pending patent applications held by Polycom, Inc.

DOC2125C1 (09/2007)

2.0

Polycom Inc.

1765 West 121st Avenue

Westminster, CO 80234-2301 U.S.A.

No part of this document may be reproduced or transmitted in any form or by any means,

electronic or mechanical, for any purpose, without the express written permission of Polycom,

Inc. Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights

with respect to the software contained within its products. The software is protected by United

States copyright laws and international treaty provision. Therefore, you must treat the software

like any other copyrighted material (e.g. a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom,

Inc. is not responsible for printing or clerical errors. Information in this document is subject to

change without notice.

Polycom, Inc. iii

Contents

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . v

1 Setting Up a ReadiConvene™ System

Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Required Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

MGC+50/100 Component Locations . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing the ReadiConvene IAM Blade in the MGC+ Unit . . . . . 8

First-Time Setup Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting up the System Through a Serial Port . . . . . . . . . . . . . . . . . 14

Setting up the System Through a Web Interface . . . . . . . . . . . . . . 18

2 Configuring a ReadiConvene™ System

Logging in the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting up the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting up the LDAP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Obtaining Software Licensing Information . . . . . . . . . . . . . . . . . . 29

Completing the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

3 System Specifications

MGC+ Unit Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

ReadiConvene Getting Started Guide

iv Polycom, Inc.

Polycom, Inc. v

About this Guide

The term ReadiConvene™, used in this documentation, refers to the

Polycom® MGC+ that houses the ReadiConvene Integrated Application

Module (IAM). The ReadiConvene IAM is the hardware platform that

runs the ReadiManager® software application. The ReadiConvene

appliance combines the capabilities of the MGC+ appliance and its MGC

Manager with the ReadiManager application.

This document provides the first-time setup information you need to

install and set up the ReadiConvene appliance and ReadiManager

application.

This document includes these chapters:

Chapter 1, “Setting Up a ReadiConvene™ System,” provides information

about the physical ReadiConvene appliance and how to prepare it for use.

Chapter 2, “Configuring a ReadiConvene™ System,”describes how to

complete the First Time Setup screens with information the ReadiManager

software needs, connect the ReadiConvene appliance to your network,

change necessary configuration settings in the MGC+, and obtain

necessary licensing key codes.

Chapter 3, “System Specifications,” provides specifications about the unit.

Other documentation resources describe how to use the ReadiManager

application, including:

•ReadiManager Administrator’s Guide

•ReadiManager Operator’s Guide

•ReadiManager Outlook Scheduling Guide

•ReadiManager Web Scheduling Guide

ReadiConvene Getting Started Guide

vi Polycom, Inc.

The following manuals describe the MGC+ unit and the MGC Manager

application:

•MGC+50/100 Getting Started Guide

•MGC+50/100 Hardware and Installation Manual

•MGC Manager User’s Guide - Volume I

•MGC Manager User’s Guide - Volume II

•MGC Manager User’s Guide - VoicePlus Edition

•MGC Administrator’s Guide

Polycom, Inc. 1

Setting Up a ReadiConvene™

System

This chapter includes the following sections:

•“Unpacking the Unit” on page 1

•“Required Materials” on page 3

•“System Safety” on page 3

•“MGC+50/100 Component Locations” on page 5

•“Installing the ReadiConvene IAM Blade in the MGC+ Unit” on

page 8

•“First-Time Setup Worksheet” on page 12

•“Setting up the System Through a Serial Port” on page 14

•“Setting up the System Through a Web Interface” on page 18

Unpacking the Unit

Review the following information when you unpack the unit:

•Contents of the ReadiConvene Package

•Inspecting the ReadiConvene/ReadiConvene IAM Upgrade Package

Contents

•Disclaimer

ReadiConvene Getting Started Guide

2Polycom, Inc.

Inspecting the Package

The ReadiConvene package includes the MGC+ unit with an installed

ReadiConvene IAM blade.

The ReadiConvene IAM upgrade package is an IAM blade that can be

installed in the MGC+ unit.

Contents of the ReadiConvene Package

The ReadiConvene package includes the following:

•MGC+ unit with the pre-installed ReadiConvene IAM blade

•ReadiManager software

A full documentation set is provided online in PDF format.

•MGC+ Software & Documentation CD

•A set of printed manuals:

—ReadiConvene Getting Started Guide

—MGC+ Getting Started Guide

Contents of the ReadiConvene IAM Upgrade Package

The ReadiConvene IAM Upgrade package contains the following:

•ReadiConvene IAM blade (requires installation from the front of

MGC+)

•I/O card for the ReadiConvene IAM (requires installation from the

rear of MGC+)

•A set of printed manuals:

—ReadiConvene Getting Started Guide

—MGC+ Getting Started Guide

Setting Up a ReadiConvene™ System

Polycom, Inc. 3

Inspecting the ReadiConvene/ReadiConvene IAM Upgrade

Package Contents

You should inspect the shipped box and note if it was damaged in any

way. If the box items show damage, you should file a damage claim with

the carrier who delivered it.

When deciding on a setup location for the ReadiConvene system, refer to

the section “System Safety” on page 3.

Disclaimer

Polycom is not responsible for damage sustained during shipment of this

product.

Required Materials

•Completed First-Time Setup Worksheet (see page 12)

•PC with a serial port. If your PC does not have a serial port, see

“Setting up the System Through a Web Interface” on page 18

•ReadiConvene appliance

System Safety

This section includes the follow topics related to system safety:

•“General Safety Precautions” on page 4

•“Rack Mount Safety Precautions” on page 4

•“ReadiConvene Precautions” on page 5

ReadiConvene Getting Started Guide

4Polycom, Inc.

General Safety Precautions

Follow these rules to ensure general safety:

•Keep the area around the ReadiConvene appliance clean and free of

clutter.

•The MGC+50 weighs approximately 24 kg (53 lbs) and the MGC+100

weighs approximately 48 kg (106 lbs). When lifting the system, two

people at either end should lift slowly with their feet spread out to

distribute the weight. Always keep your back straight and lift with

your legs.

Rack Mount Safety Precautions

The following precautions should be followed with regards to rack mount

safety:

•Decide on a suitable location for the equipment rack that will hold the

ReadiConvene unit. It should be situated in a clean, dust-free area that

is well ventilated. Avoid areas where heat, electrical noise and

electromagnetic fields are generated. You will also need it placed near

a grounded power outlet.

•Ensure that the leveling jacks on the bottom of the rack are fully

extended to the floor with the full weight of the rack resting on them.

•In a single rack installation, stabilizers should be attached to the rack.

•In multiple rack installations, the racks should be coupled together.

•Always make sure the rack is stable before extending a component.

•You should extend only one component at a time - extending two or

more simultaneously may cause the rack to become unstable.

•Before you install the rails, determine the placement of each

component.

•Install the heaviest components on the bottom of the rack first and

then work up.

•Allow the power supply units to cool before touching them.

•Always keep the rack’s front door and all the blade’s panels and

components closed when not servicing, to maintain proper cooling.

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