Polycom SoundStructure Systems User manual

Version 1.0 |January 2011 |1725-33214-001/A

User’s Guide for Polycom®

SoundStructure®Systems and the

Polycom Touch Control™ Device

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing

includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the

software contained within its products. The software is protected by United States copyright laws and international

treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound

recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are

trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United

States and various other countries.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

Customer Feedback

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Polycom, Inc. iii

Contents

Using the Touch Control Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Powering the Touch Control On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Calling and Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Answering a Call .......................................................................................... 2

Placing a Call ................................................................................................. 4

Call Screen ..................................................................................................... 5

Flash Hook ..................................................................................................... 6

Ending a Call ................................................................................................. 6

Adjusting Touch Control Brightness ......................................................... 7

Controlling What You Hear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Adjusting Volume ........................................................................................ 8

Muting the Microphones ............................................................................. 8

Adjusting Touch Control Volume .............................................................. 8

Changing the Way Calls Are Answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Temporarily Ignoring Calls ......................................................................... 9

Answering Audio Calls Automatically ..................................................... 9

User’s Guide for Polycom SoundStructure Systems and the Polycom Touch Control

iv Polycom, Inc.

Polycom, Inc. 1

User’s Guide for Polycom SoundStructure®Systems and

the Polycom Touch Control

Polycom Touch Control Version 1.0

This guide describes how to use the Polycom Touch Control with a

SoundStructure system to initiate calls and control SoundStructure audio

conferencing systems.

This guide assumes that the Polycom Touch Control is paired with a

SoundStructure system for audio conferencing applications. For information

on how to pair a Polycom Touch Control with a SoundStructure system, refer

to the SoundStructure Design Guide.

For information on using a Polycom Touch Control with a Polycom HDX

system, refer to the Users’s Guide for Polycom HDX Systems and the Polycom

Touch Control.

Using the Touch Control Device

You use the touch control device to place audio calls, adjust the volume,

control the mute state, and select options.

Go left and right on the Home screen for

quick access to common calling and

configuration tasks.

Touch the screen to select an item.

Drag your finger across the screen to scroll.

Press Back to go to the previous screen.

Press Home to go to the Home screen.

Use the call screen for

quick access to common

tasks while you are in a

call.

User’s Guide for Polycom SoundStructure Systems with the Polycom Touch Control Device

2Polycom, Inc.

Powering the Touch Control On and Off

To power on the Polycom Touch Control device:

>> Reconnect the LAN cable to the underside of the device.

To power off the Polycom Touch Control device:

1From the Home screen touch User Settings.

2Scroll to the Power section.

3Select Touch Control Power.

4In the menu that appears, select Power Off the Touch Control. If you

choose to power off the Polycom Touch Control device, you must

disconnect and reconnect the LAN cable to power it on again.

To wake up the Polycom Touch Control device:

The touch control goes to sleep after 2 minutes of inactivity. Touch the screen

to wake it up.

Calling and Answering

Answering a Call

There are three primary ways for a SoundStructure telephone call to be

handled with the Polycom Touch Control:

•Prompts you to answer the call manually

•Answers the call automatically (if auto answer is enabled),

•Does not indicate that an incoming call is present if Do Not Disturb is

enabled.

Both the Polycom Touch Control and the SoundStructure system generate an

audible ring tone when an incoming call is present and the system is not in Do

Not Disturb mode.

User’s Guide for Polycom SoundStructure Systems with the Polycom Touch Control Device

Polycom, Inc. 3

If the Polycom SoundStructure system is not configured to answer incoming

calls automatically, you are prompted to answer manually. Touch Answer or

Ignore when a call comes in as shown in the following figure.

User’s Guide for Polycom SoundStructure Systems with the Polycom Touch Control Device

4Polycom, Inc.

Placing a Call

You can use your system to place an audio call by entering a number on the

Place a Call screen.

Calling by Entering a Number

To place a call:

1From the Home screen touch Place a Call.

2In the dialing field, enter the dialing information. The dialing information

will look like 19782922854.

To backspace, touch Delete.

3Touch to place the call.

If the system supports more than one telephone line, you can dial additional

calls.

To place additional calls:

1From the Dial screen touch .

In the dialing field, enter the dialing information. The dialing information

will look like 19782922854.

To backspace, touch Delete.

2Touch to place the call.

User’s Guide for Polycom SoundStructure Systems with the Polycom Touch Control Device

Polycom, Inc. 5

Once all the telephone line interfaces in the SoundStructure system have been

utilized with calls, you cannot place additional telephone calls.

Call Screen

When you are in a call, the Call screen appears. From the Call screen you can

complete these tasks:

•Touch the Volume slider to adjust the volume at your site.

•Touch the Mute icon to mute or unmute your microphones.

•Touch Hang up to end the call.

•Touch Add Call to add another call participant.

•Touch Keypad to send DTMF tones.

If you navigate away from the Call screen during a call, you can return to it at

any time by touching .

User’s Guide for Polycom SoundStructure Systems with the Polycom Touch Control Device

6Polycom, Inc.

Flash Hook

If your analog telephone line supports flash hook, you may execute a flash

command as described below.

To use the Flash command:

1While in a call, touch Keypad. The keypad will appear as in the following

figure.

2Touch the Flash button to flash the first SoundStructure telephony

interface.

3Dial the desired digits.

Ending a Call

To hang up from a call:

1From the call screen touch Hang Up.

2If prompted, confirm that you want to disconnect from the far site(s).

Regardless of the number of SoundStructure telephony interfaces in a call, the flash

button only flashes the first telephony interface as sorted by the phone line’s virtual

channel name.

If the remote participant hangs up first, the SoundStructure system will

automatically hang up if the Auto Hangup feature is enabled in the Polycom

SoundStructure system and the call infrastructure supports auto hangup.

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