Poly Voyager 4300 UC Series User manual

Voyager 4300 UC Series

Bluetooth headset

User guide

Contents

Headset overview 3

Be safe 3

USB Bluetooth adapter 3

Charge stand (select models only) 4

Connect and pair 5

Connect to PC 5

Conﬁgure USB adapter 5

Pair to mobile device 5

Pair USB adapter again 6

Pair mode 6

Fit and charge 7

Wear on the right or left 7

Charge 7

Check headset battery status 7

Load software 9

Update your Poly device 9

The basics 10

Power on/off 10

Adjust the volume 10

Make/Take/End Calls 10

Launch Microsoft Teams (Teams model only) 11

Play or pause audio 11

Voice assistant 11

More Features 12

Select language 12

DeepSleep Mode 12

Online indicator 12

Corded mode (audio over USB) 12

Troubleshooting 13

What's in the box 15

Support 16

Siri

Google Assistant

:02

1x 2x 3x

LEDs/Online indicator

Volume up

/ Call button/Press to interact with Microsoft Teams (app required)

Siri®, Google

Assistant™

Smartphone feature: Default voice assistant

Play/pause**

Next track**

Previous track**

Volume down

Charge port

Power

Bluetooth® pairing

Mute/unmute

NOTE **Functionality varies by application. May not function with web-based apps.

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new headset.

Your high-ﬁdelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it

into your computer to connect to computer audio.

Headset overview

Be safe

USB Bluetooth adapter

NOTE Adapter design may vary

Standard LEDs

USB LEDs What they mean

Flashing red and blue Pairing

Solid blue Headset connected

Flashing blue On a call

Solid red Mute active

Flashing purple Streaming media from computer

LEDs when Microsoft Teams* is detected

USB LEDs What they mean

Flashing red and blue Pairing

Solid purple Microsoft Teams connected

Flashing blue On a call

Solid red Mute active

Pulsing purple Microsoft Teams notiﬁcation

NOTE *Requires Microsoft Teams desktop application

NOTE The charge stand plugs into a computer or wall charger's USB port.

Charge stand (select

models only)

Your Bluetooth USB adapter comes pre-paired to your headset.

1Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.

2The USB adapter LED ﬂashes and then turns solid to indicate the headset is connected to

the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the

connection has been established. When on a call, the LED on the USB adapter flashes blue.

When not on a call the LED is solid.

3Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize your

headset behavior through advanced settings and options.

Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to

music, you will need to conﬁgure your Bluetooth USB adapter.

Windows

1To conﬁgure your Bluetooth USB adapter to play music, go to Start menu > Control Panel

> Sound > Playback tab. Select Poly BT700, set it as the Default Device and click OK.

2To pause music when you place or receive calls, go to Start menu > Control Panel > Sound

> Communications tab and select the desired parameter.

Mac

1To conﬁgure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound.

On both the Input and Output tabs, select Poly BT700.

1To put your headset in pair mode, slide and hold the Power switch away from the off

position until you hear "pairing" and the headset LEDs flash red and blue.

:02

“Pairing”

Blutooth

Headphones

Computer

Camera

2Activate Bluetooth on your phone and set it to search for new devices.

•iPhone Settings > Bluetooth > On*

•Android Settings > Bluetooth On > Scan for devices*

NOTE *Menus may vary by device.

Connect and pair

Connect to PC

Configure USB adapter

Pair to mobile device

3Select “Poly V43XX Series.”

Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections

simultaneously; this includes the Bluetooth adapter.

Typically, your USB adapter is pre-paired to your headset. In the event that your adapter is

disconnected or bought separately, you will need to pair the adapter to your headset.

1Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for

your computer to recognize it.

2Put your headset in pair mode.

3Put your Bluetooth USB adapter into pair mode by selecting "Pair" in Poly Lens App. Your

adapter flashes red and blue.

Pairing is successful when you hear "pairing successful" and "PC connected" and the

Bluetooth USB adapter LED is solid.

Slide and hold the headset Power switch away from the off position until the LEDs flash

red and blue.

Pair USB adapter

again

Pair mode

To position the microphone on the right or left side, rotate the microphone boom up and

over. Gently bend the boom so it is approximately 2 finger widths from the corner of your

mouth.

Charge your headset using the USB cable or the charge stand (select models only). The

headset LEDs flash when charging. It takes approximately 90 minutes to fully charge your

headset. The LEDs turn off once charging is complete.

NOTE The USB cable and charge stand (select models only) plug into a computer or wall

charger's USB port.

USB cable Charge stand (select models only)

Headset LEDs What they mean

Off Charging complete

Battery high

Battery medium

Battery low

Battery critical

Check your headset battery status:

• View status in Poly Lens Desktop App

• With headset inactive, slide and release the Power switch away from the off position.

Listen to the voice alert or observe the headset LEDs.

Fit and charge

Wear on the right or left

Charge

Check headset battery

status

Headset LED behavior while charging

Off Charging complete

Battery high

Battery medium

Battery low

Battery critical

TIP To reset the accuracy of the talk time alert, deplete the headset battery then charge fully.

Customize your device behavior through advanced settings and options with Poly Lens

App. Some softphones require the installation of Poly software to enable device call

control (answer/end and mute) functionality. Download: poly.com/lens.

NOTE Device settings and updates are also available in Plantronics Hub App.

Keep your firmware and software up-to-date to improve performance and add new

features to your Poly device.

Update your device using your computer with Poly Lens Desktop App. Download at

poly.com/lens.

While updating:

• Do not use your Poly device until the update is complete.

• Do not start a second update from a second device.

• Do not stream media.

• Do not answer or place a call.

Load software

Update your Poly

device

Siri

Google Assistant

:02

1x 2x 3x

Slide the switch to power on or off.

Tap the Volume up (+) or down (–) button.

Adjust headset microphone volume (softphone)

Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

Answer or end a call

Tap the Call button.

Answer a second call

First, tap the Call button to end current call, then tap the Call button again to answer

new call.

Mute

While on an active call, tap the red Mute button.

Hold a call

To hold an active call, press the headset Call button for 2 seconds. Press the Call button to

resume a held call.

Switch between calls (flash)

To switch between calls, press the headset Call button for 2 seconds.

Call back last call (smartphone)

To dial your last number you dialed, double-tap the Call button.

Answer calls from a second device

It's easy to answer calls from two devices (including softphone).

When on a call, you hear a ringtone notification of the incoming call from the second

paired device.

To answer a second call from the other device, first tap the Call button to end the current

call and tap the Call button again to answer the new call. If you choose to not answer the

second call, it will go to voicemail.

The basics

Power on/off

Adjust the volume

Make/Take/End Calls

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