Poly Savi 8240 UC User manual

Savi 8240/8245 UC

Wireless DECT headset system for

computer

User Guide

Contents

DECT Information 3

DECT Enhanced Security 3

Overview 4

Headset Basics 4

Charge stand 4

Charge accessory 4

DECT adapter overview 5

D400 DECT USB adapter 5

D200 DECT USB adapter 5

Fit and charge 7

Customize Your Headset 7

Charge Your Headset and Spare Battery 11

Talk time 11

Headset battery status 11

Replace rechargeable battery 12

Connect to PC 13

Congure USB adapter for streaming audio 13

Load software 14

Update your Poly device 14

The basics 15

Headset Basics 15

Power on/off 15

Make, answer, end calls 15

Adjust volume 15

Mute 15

Interact with Microsoft softphone 15

View Microsoft Teams notications 15

More Features 16

Change voice prompt language 16

Optimize audio quality 16

Limit ofce noise 16

Set the range 16

Set up a conference call 16

Subscribe USB adapter again 16

End subscription mode 17

Disabling over-the-air subscription 17

Troubleshooting 18

Headset 18

Softphone 18

What's in the box 20

Support 21

DECT products should never be used outside the region in which they were originally

purchased and intended to be used.

The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which

vary by country. DECT 6.0 devices are generally authorized for use in the US/Canada/

Mexico. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may

disrupt telecommunications networks and devices, and can subject you to nes and

penalties by regulatory agencies.

Poly is a member of the DECT Forum and has fully adopted their recommendations for

enhancements to security within all DECT products.

Poly DECT-based products now fully incorporate the latest recommendations on

Enhanced Security from the DECT Forum and ETSI. These improvements cover

registration, authentication, authorization and encryption procedures. Poly DECT

products are now secure against known vulnerabilities that were highlighted by the

public announcements of the Chaos Communication Congress in 2009.

Poly DECT products have been tested against and passed the DECT Forum security

certication requirements and consequently have been granted 'DECT Forum security'

logo certication.

Poly DECT products using the new enhanced version of DECT that includes these

security improvements are marked on the base with the DECT Forum security logo.

DECT Information

DECT Enhanced

Security

1 2 3 4 5 6 7 8

1Earloop 5Call button/Press to interact with

Microsoft Teams (app required)

2Eartip 6Battery

3Mute button 7Headset LED

4Volume button 8Microphone

Be safe

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new headset.

Savi 8240 UC

NOTE Charges headset

Savi 8245 UC

NOTE Charges headset and battery

Savi 8240 UC

NOTE Charges headset

Savi 8245 UC

NOTE Charges headset and battery

Overview

Headset Basics

Charge stand

Charge accessory

Your headset system ships with one of the following DECT USB adapters.

NOTE The DECT adapter connects to a USB-A port on your computer. To connect to a USB-C

port, rst connect your DECT adapter to the accessory USB-C adapter and plug into your

computer.

Standard LEDs

USB LEDs Status

Solid green Headset connected; subscription successful

Fast ashing green Incoming call

Flashing green On a call; call on hold; streaming media

Solid red Call is muted

Flashing red and green Subscribe mode

Flashing green Update in progress

Red for 4 seconds Subscription failed

LEDs when Microsoft Teams* is detected

USB LEDs Status

Solid white Connected to Teams

Pulsing white Teams notication

Flashing white for 10

seconds

Teams connection failed

NOTE *Requires Microsoft Teams desktop application.

NOTE Design varies for USB-A and USB-C models, but function is the same.

DECT adapter overview

D400 DECT USB

adapter

D200 DECT USB

adapter

USB LEDs Status

Solid red Headset is powered off

Solid red Headset is not subscribed (if headset is powered on)

Red and blue ashes Subscribe mode

Solid blue Subscription successful; connected

Triple blue ashes Incoming call

Blue ashes On a call or streaming media

Solid red Call is muted

Red ashes Call on hold

Red ashes Update in progress

After you install the headset battery, choose one of the three headset

wearing styles, over-the-ear, over-the-head or behind-the-head. Use

the t kit to assemble it and optimize the position of the microphone.

Install the Headset Battery

Position the battery as shown on the headset and slide into position until the battery snaps

into place.

NOTE This product has a replaceable battery. Use only replacement batteries supplied by Poly.

Use the Fit Kit to Assemble Your Headset

Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-

head or behind-the-head.

Right Over-the-Ear Assembly

1Choose the size of earloop that fits most comfortably. Align the earloop as shown and

insert it onto the headset. Rotate the earloop up 90°.

90º

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the

notch facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

Fit and charge

Customize Your

Headset

3To correctly position your headset, see Position Your Headset.

Left Over-the-Ear Assembly

1Choose the size of earloop that fits most comfortably. Align the earloop as shown and

insert it onto the headset. Rotate the earloop up 90°.

90º

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the

notch facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

3To correctly position your headset, see Position Your Headset.

Position Your Headset

When you wear the headset, the microphone should rest as close to your cheek as possible

without touching. The microphone can be adjusted inward by the pivoting earpiece to

optimize the position of the headset.

1Slide the headset over and behind your ear and fit the eartip into your ear.

2Holding the base of the headset, push it in and back towards your ear to allow the pivoting

earpiece to bring the microphone close to your mouth. As the base of the headset moves

backwards, you will feel soft clicks until the microphone rests close to your cheek.

Over-the-Head Assembly

1Hold the headband so it is aligned to receive the headset as shown and insert the headset

into the headband.

2Rotate the headset up. The headband can be worn on the right or left side.

3To optimize the position of the headset, push the headset in so the microphone is close to

your mouth.

Behind-the-Head Assembly

1Align the headband as shown. Ensure the headband sits flat against the headset, then

rotate it up 90°. If you want to wear it on the left, switch the stem to the left side of the

headband.

2Choose the size and style of the eartip that fits most comfortably. Align the eartip with the

notch facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

3To position your headset correctly, first slide the stem of the headband so the headset fits

comfortably.

4With a finger on the headset indicator light, push in until the microphone rests as close to

your cheek as possible without touching.

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