Poly VOYAGER SURROUND 85 UC User manual

Voyager Surround 85 UC

Bluetooth headset with Poly

Wireless Charge Stand

User Guide

Contents

Overview 3

Headset 3

USB Bluetooth adapter 4

Connect and pair 5

Pair to mobile device 5

Connect to PC 5

Configure USB adapter for streaming media 6

Pair BT700 USB adapter again 6

Fit and charge 7

Fit 7

Charge your headset 7

Check headset battery status 7

Load software 9

Update your Poly device 9

The basics 10

Power on/off 10

Adjust volume 10

Play or pause audio 10

Track forward 10

Track backward 11

ANC and Transparency Mode 11

ANC and Transparency Mode settings 12

Voice assistant (smartphone feature) 12

Use sensors 12

Make/Take/End Calls 14

Make a call 14

Answer or end a call 14

Hold call 14

Switch between calls (flash) 14

Mute 14

Redial last outgoing call (smartphone feature) 14

Launch Microsoft Teams (Teams model only) 14

Raise hand in Microsoft Teams meeting (Teams model only) 15

More Features 16

Customize your headset 16

Corded mode (audio over USB) 16

What's in the box 17

Troubleshooting 19

Support 21

Overview

Headset

ANC /

Transparency

Your headset has touch control on the right earcup. Use touch gestures for call and media control.

Icon Headset control

Volume control

• Swipe up/down to adjust volume

Call control

• Tap to answer

• Press to end

Audio control*

• Tap to play/pause

• Swipe to track forward/backward

Interact with Microsoft Teams (Teams model only, Teams app required)

ANC (Active Noise Canceling) and Transparency Mode

LEDs/Online indicator

Mute/unmute

Power

Bluetooth® pairing

Charge port

Note: *Functionality varies by application. May not function with web-based apps.

Be safe

Please read the safety guide for important safety and regulatory information before

using your new device.

USB Bluetooth adapter

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it

into your computer to connect to high-fidelity computer audio.

Note: Adapter's USB connection and design may vary, but function is the same.

Standard LEDs

USB LEDs What they mean

Flashing red and blue Pairing

Solid blue Device connected

Flashing blue On a call

Solid red Mute active

Flashing purple Streaming media from computer

LEDs when Microsoft Teams* is detected

USB LEDs What they mean

Flashing red and blue Pairing

Solid purple Microsoft Teams connected

Flashing blue On a call

Solid red Mute active

Pulsing purple Microsoft Teams notification

Note: *Requires Microsoft Teams desktop application.

Connect and pair

Pair to mobile device

1To put your headset in pair mode, slide and hold the Power switch away from the

off position until you hear "pairing" and the headset LEDs flash blue and white.

:02

“Pairing”

Blutooth

Headphones

Computer

Camera

2Activate Bluetooth on your phone and set it to search for new devices.

•iPhone Settings > Bluetooth > On*

•Android Settings > Bluetooth On > Scan for devices*

Note: *Menus may vary by device.

3Select “Poly VSurround 85.”

Once successfully paired, you hear “pairing successful” and the headset LEDs stop

flashing.

Note: Your headset can pair with up to 8 devices but only maintain 2 connections

simultaneously; this includes the Bluetooth adapter.

Connect to PC

Your Bluetooth USB adapter provides the best connection, softphone functionality and

acoustic sound quality through your headset. The adapter comes pre-paired to your

headset.

1Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.

2The USB adapter LED ﬂashes and then turns solid to indicate the headset is

connected to the USB adapter. If you are wearing your headset you hear “PC

connected” to indicate the connection has been established. When on a call, the LED

on the USB adapter flashes blue. When not on a call the LED is solid.

3Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize

your headset behavior through advanced settings and options.

Configure USB adapter for streaming media

Your high-fidelity Bluetooth USB adapter comes ready to take calls. To stream media,

conﬁgure your Bluetooth USB adapter.

Windows

1To conﬁgure your Bluetooth USB adapter for streaming media in your PC, go to Start

menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the

Default Device and click OK.

2To pause music when you place or receive calls, go to Start menu > Control Panel >

Sound > Communications tab and select the desired parameter.

Mac

1To conﬁgure your Bluetooth USB adapter for streaming media on your Mac, go to

System Preferences > Sound. On both the Input and Output tabs, select Poly BT700.

Pair BT700 USB adapter again

Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device. In the

event that your adapter is disconnected or bought separately, you will need to pair the

adapter to your Poly device.

Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device.

Download: poly.com/lens.

Note: Adapter design varies by USB connection.

1Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait

for your computer to recognize it.

2Put your Poly audio device in pair mode.

3Launch Poly Lens Desktop App and navigate to Poly BT700.

4Put your Bluetooth USB adapter into pair mode by selecting "Pair new device" on the

adapter's main page or overflow menu. Your adapter flashes red and blue.

Pairing is successful when you hear "pairing successful" and "PC connected" and the

Bluetooth USB adapter LED is solid.

Fit and charge

Fit

Important: Headset microphones are on the front of your earcups.

For best call audio, ensure your headset is worn correctly.

Charge your headset

Charge your headset using the charge stand.

1Place the headset on the charge stand.

Lock

Indicator Light

Music

ANC

Timer

Headphones

Phone

Mobile

Computer

Camera

2Charge stand LED pulses when charging and turns off when the headset is fully

charged. It takes approximately 5 hours to fully charge your headset.

Note: You can also charge your headset using the USB-C cable. Headset LEDs flash

when charging and turn off once charging is complete.

Check headset battery status

Check your headset battery status:

•With your headset inactive, slide and release the Power switch away from the off

position. Listen to the voice alert or observe the headset LEDs.

• Power on your headset and listen to the voice alert.

• View headset battery level in Poly Lens App.

Voice alert Headset LEDs Talk time

"Battery high" 12 hours or more

"Battery medium" 2 to 12 hours

"Battery low" 30 minutes to 2 hours

"Battery critical" Less than 30 minutes

Load software

Download Poly Lens App to get the most out of your device. Some softphones require the

installation of Poly software to enable device call control (answer/end and mute)

functionality.

• Download Poly Lens Desktop App at poly.com/lens.

• Download Poly Lens Mobile App at poly.com/lens, the App Store or Google Play.

Poly Lens Mobile App Poly Lens Desktop App

Configure call control for

softphones

available for some

softphones

✓

Change headset language ✓ ✓

Enable features ✓ ✓

Battery meter ✓ ✓

Update device firmware ✓ ✓

Manage notifications and alerts ✓ ✓

Schedule health and wellness

reminders

✓ ✓

View user guide ✓ ✓

Find MyHeadset ✓

Update your Poly device

Keep your firmware and software up-to-date to improve performance and add new

features to your Poly device.

Update your device using Poly Lens App. Download at poly.com/lens.

The basics

Power on/off

Slide the Power switch to power on the headset.

Adjust volume

Swipe up on the right earcup to increase the volume. Swipe down to decrease the

volume.

Each swipe changes the volume one level.

Adjust headset microphone volume (softphone)

Place a test softphone call and adjust softphone volume and PC sound volume

accordingly.

Play or pause audio

Tap the center of the right earcup to play or pause audio.

Track forward

Swipe forward on the right earcup to play the next track.

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