Poly Savi 7310 User manual

Savi 7310/7320 Office

Wireless DECT headset system for

computer and desk phone

User guide

Contents

DECT information 3

DECT Enhanced security 3

Overview 4

Headset overview 4

Base overview 5

Accessories 6

Hook up system 7

Desk phone setup details 7

Subscribe headset to base 10

Automatic secure subscription 10

Manual over-the-air subscription 10

Ending subscription 10

Fit and charge 11

Wear on the right or left 11

Charge your headset 11

Talk time 11

Battery 11

Load software 12

Update rmware 12

System basics 13

Headset overview 13

Power on your headset 13

Adjust volume 13

Make, answer, end calls 13

Interact with Microsoft Teams 15

View Microsoft Teams notications 15

Stream media 15

More Features 16

Change your default line 16

Optimise audio quality 16

Limit ofce noise 16

Online indicator 16

Out of range warning tones 16

Troubleshooting 17

Headset 17

Desk phone 18

Softphone 18

What's in the box 20

Support 21

DECT products should never be used outside the region in which they were originally

purchased and intended to be used.

The enclosed DECT wireless product uses restricted wireless radio frequencies which

vary by country. Use of this DECT product in unauthorised countries is a violation of law,

may disrupt telecommunications networks and devices and can subject you to nes and

penalties by regulatory agencies.

Poly is a member of the DECT Forum and has fully adopted their recommendations for

enhancements to security within all DECT products.

Poly DECT-based products now fully incorporate the latest recommendations on

Enhanced Security from the DECT Forum and ETSI. These improvements cover

registration, authentication, authorisation and encryption procedures. Poly DECT

products are now secure against known vulnerabilities that were highlighted by the

public announcements of the Chaos Communication Congress in 2009.

Poly DECT products have been tested against and passed the DECT Forum security

certication requirements and consequently have been granted 'DECT Forum security'

logo certication.

Poly DECT products using the new enhanced version of DECT that includes these

security improvements are marked on the base with the DECT Forum security logo.

DECT information

DECT Enhanced

security

NOTE Headset design may vary but function is the same.

Volume up

/ Call / Press to interact with Microsoft Teams (Teams model only, app

required)

Volume down

Power

Mute/unmute

Be safe

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new device.

Overview

Headset overview

1 2 3 4 5 6 7 8 9

1Computer button 8Handset lifter jack

2Microsoft Teams button (Teams model

only, app required)

9Telephone interface cable jack

3Subscribe LED 10 Headset subscription button

4Desk phone button 11 Desk phone listening volume

5Charging LED 12 Desk phone speaking volume

6USB port 13 Desk phone conguration switch

7Power jack

Base overview

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends

a desk phone call. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call

control with your headset.

Accessories

Using the diagram, connect your headset system.

BACK

NO HEADSET PORT

HEADSET PORT

NOTE Base configuration settings

Desk phone Setting (on bottom of base)

Most phones A

Cisco phones D

Cisco phones with EHS cable A

Choose a desk phone setup A, B, C or D and connect cables.

A Desk phone with dedicated headset port

USE

• Connect one end of the telephone interface cable to the back of the base

Hook up system

Desk phone setup

details

• Connect the other end of the telephone interface cable into the dedicated headset

port on the desk phone

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration,

press both the headset button on your desk phone and the call control button on the

headset to answer or end calls.

B Desk phone (standard)

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to

the telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open

handset port on the desk phone

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone

does not have a dedicated headset port. In this configuration, manually remove the handset

on your desk phone and press the call control button on the headset to answer or end calls.

C Desk phone + EHS cable (sold separately)

USE

IMPORTANT Use configuration A on the bottom of the base, which works for most phones

including Cisco phones.

D Desk phone + HL10 lifter (sold separately)

USE

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use the default configuration A.

The headset and base that came in the box are subscribed (connected) to each other.

However, if you wish to use a new headset or need to restore subscription to your current

headset, the units can be subscribed to each other by the following two methods.

With your system idle, docking a headset will automatically subscribe it to the base,

making it the primary headset. The base subscription LED will ash during the

subscription process and becomes solid green when the new subscription is established.

1With your system idle and your headset undocked, double-click the Subscription button

on the back of the base. The subscription LED on the display panel flashes red and green.

2Press and hold the Volume up button on the headset for 4 seconds until the headset LED

flashes red and green.

3When the base subscription LED turns solid green and the headset LED turns off, the

headset and base are subscribed to one another.

NOTE If the subscription process times out after 2 minutes or if the subscription process fails,

try to re-subscribe the headset again.

If the base is in subscription mode and you want to stop the base from searching for a

headset, press the subscription button again or place the headset in the charging cradle.

The subscription LED on the base stops ashing and is solid green.

Subscribe headset to base

Automatic secure

subscription

Manual over-the-air

subscription

Ending subscription

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