Poly Savi 8210 UC User manual

Savi 8210/8220 UC

Wireless DECT headset system for

computer

User Guide

Contents

DECT Information 3

DECT Enhanced Security 3

Overview 4

Headset Basics 4

DECT USB adapter 4

Charge stand 5

Fit and charge 6

Customize Your Headset 6

Charge your headset 6

Talk Time 6

Headset battery status 6

Connect to PC 7

Subscribe USB adapter again 7

Congure USB adapter 8

Load software 9

Update your Poly device 9

The basics 10

Headset Controls 10

Power on/off 10

Make, answer, end calls 10

Adjust volume 10

Mute 10

Interact with Microsoft softphone 10

Set up a conference call 11

More Features 12

Change voice prompt language 12

Optimize audio quality 12

Limit ofce noise 12

ANC 12

Set the range 12

Troubleshooting 13

Headset 13

Softphone 13

What's in the box 15

Support 16

DECT products should never be used outside the region in which they were originally

purchased and intended to be used.

The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which

vary by country. DECT 6.0 devices are generally authorized for use in the US/Canada/

Mexico. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may

disrupt telecommunications networks and devices, and can subject you to nes and

penalties by regulatory agencies.

Poly is a member of the DECT Forum and has fully adopted their recommendations for

enhancements to security within all DECT products.

Poly DECT-based products now fully incorporate the latest recommendations on

Enhanced Security from the DECT Forum and ETSI. These improvements cover

registration, authentication, authorization and encryption procedures. Poly DECT

products are now secure against known vulnerabilities that were highlighted by the

public announcements of the Chaos Communication Congress in 2009.

Poly DECT products have been tested against and passed the DECT Forum security

certication requirements and consequently have been granted 'DECT Forum security'

logo certication.

Poly DECT products using the new enhanced version of DECT that includes these

security improvements are marked on the base with the DECT Forum security logo.

DECT Information

DECT Enhanced

Security

1Volume wheel 4Headset LED

2Call button/Press to interact with

Microsoft Teams (app required)

5Power button

3Mute 6ANC (Active Noise Canceling)

Be safe

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new headset.

NOTE USB connection may vary but function is the same

USB LEDs Status

Solid red Headset is powered off

Solid red Headset is not subscribed (if headset is powered on)

Red and blue ashes Subscribe mode

Solid blue Subscription successful; connected

Triple blue ashes Incoming call

Blue ashes On a call or streaming media

Solid red Call is muted

Red ashes Call on hold

Red ashes Update in progress

Overview

Headset Basics

DECT USB adapter

Charge stand

Optimize the comfort and t of your headset.

Adjust the Headband

1To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the

earcups so that the foam cushions sit comfortably over the center of your ears.

2Position the stabilizer T-bar above your ear, if applicable.

Adjust the Boom

For optimum audio, bend the boom so it is approximately two finger widths from the

corner of your mouth.

NOTE For true stereo listening when wearing the boom on the left, adjust the wearing

preference setting in Poly Lens Desktop App.

Place the headset in the charge cradle. The headset charging LED flashes when charging

the headset and turns off when the headset is fully charged. Charge for at least 20 minutes

prior to the first use. A full charge takes 3 hours.

With a single full charge, the headset provides up to 13 hours of continual talk time in

wideband mode.

Determine your headset battery status:

• Listen to the voice prompts after powering on the headset

• View in Poly Lens App

Fit and charge

Customize Your

Headset

Charge your headset

Talk Time

Headset battery status

Your DECT™ USB adapter comes pre-subscribed to your headset.

1Turn on your headset and insert the DECT USB adapter into your laptop or PC.

2The USB adapter LED is solid red when inserted and then turns solid blue to indicate the

headset is connected to the USB adapter. If you are wearing your headset you will hear

“Base connected” to indicate the connection has been established. When on a call, the LED

on the USB adapter flashes blue. When not on a call the LED is solid blue.

NOTE Also configurable in Poly Lens Desktop App.

Typically, your DECT USB adapter is subscribed (connected) to your headset. In the event that

your adapter is disconnected or bought separately, you will need to subscribe the adapter to your

headset.

1Insert the DECT USB adapter into your laptop or computer and wait for the LED to light

up.

2To put your headset in subscribe mode, turn the Volume wheel up for 4 seconds. Your

headset LED lights up.

3To put your DECT USB adapter into subscribe mode, double press the recessed

subscription button with a pen or paperclip until the USB adapter flashes red and blue.

NOTE USB connection may vary but function is the same

4Subscription is successful when you hear "pairing successful" and "base connected" and

the DECT USB adapter LED is solid blue.

NOTE If the USB adapter LED goes solid red after flashing red and blue, the subscription

attempt has failed and should be repeated.

End Subscription

If the USB adapter is in subscription mode and you want to stop the adapter from

searching for a headset, press the recessed subscription button once with a pen or

paperclip. The subscription light will be solid red for four seconds and then go to its

previous state.

Connect to PC

Subscribe USB adapter

again

Disabling over-the-air subscription

The Savi system ships with the over-the-air headset subscription enabled. In a multi-shift

environment, you may want to disable this mode of subscription.

Manage settings in Poly Lens Desktop App.

Your DECT USB adapter comes ready to take calls. If you want to listen to music, you will

need to conﬁgure your DECT USB adapter.

Windows

1To conﬁgure your DECT USB adapter to play music, go to Start menu > Control Panel >

Sound > Playback tab. Select your headset and set it as the Default Device and click OK.

2To pause music when you place or receive calls, go to Start menu > Control Panel > Sound

> Communications tab and select the desired parameter.

Mac

1To conﬁgure the DECT USB adapter, go to Apple menu > System Preferences > Sound. On

both the Input and Output tabs, select your headset.

Configure USB adapter

Customize your device behavior through advanced settings and options with Poly Lens

Desktop App. Some softphones require the installation of Poly software to enable device

call control (answer/end and mute) functionality. Download: poly.com/lens.

NOTE Device settings are also available in Plantronics Hub Desktop App.

Keep your firmware and software up-to-date to improve performance and add new

features to your Poly device.

Update your device using Poly Lens App. Download at poly.com/lens.

Load software

Update your Poly

device

1Volume wheel Toggle repeatedly forward or backward to adjust volume

2Call / Teams button Press to place, answer, end a call or to interact with Microsoft

Teams (app required)

3Mute button During a call, press to mute and unmute

4Headset LED Flashes when in use

5Power button Toggle on and off

6ANC (Active Noise Canceling) Toggle on and off

To turn on the headset, slide the Power button to reveal green.

Make a call

Dial from your softphone.

Answer or end a call

Tap the Call button.

Answer a second call

1While on a call, press the headset Call button for 2 seconds to answer the second call.

This will place the first call on hold.

2To switch between the calls, press the headset Call button for 2 seconds.

Fine-tune your headset volume by adjusting the volume controls.

Adjust headset microphone volume (softphone)

Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

During an active call, tap the Mute button to mute or unmute your headset.

• For Microsoft Teams, tap the headset's Call button to interact (Teams desktop

application required).

• For Skype for Business, press and hold the headset's Call button for 2 seconds to interact

(Skype for Business desktop application required).

• Set your target phone in Poly Lens Desktop App.

The basics

Headset Controls

Power on/off

Make, answer, end

calls

Adjust volume

Mute

Interact with Microsoft

softphone

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