Pitney Bowes DM Series User manual

DM Series

LAN Connection

Shipping & Mailing

Postage Meters

Setup Guide

SDC2072A

July, 2016

Pitney Bowes DM Series LAN Connectivity Guide July 2016

Contents

Introduction Page 3

• About LAN Connection

• Is it secure?

• Products covered in this guide

• Information about Advanced set up

How to physically connect your system to the Network router

port or Ethernet wall outlet Page 4

Advanced IT Setup Page 5

File extensions and URLs that the network/ﬁrewall needs to allow

Page 6

Ports and protocols needed by LAN Connection Page 6

Reference Page 7

• How to congure a static IP address 7

• How to congure for a proxy server 8

• Network administrator needs the MAC address 9

<< Return to Contents

Click on any of the subjects in the contents list to jump

straight to that section.

Pitney Bowes DM Series LAN Connectivity Guide July 2016

Introduction AU

<< Return to Contents

About LAN Connection

LAN Connection allows your meter to connect to the internet via your

network (LAN) to provide a connection that is always available.

You will obtain a quick and reliable connection when your franking

machine connects to Pitney Bowes for services such as; Postage

rell, System Updates, Electronic Postal Inspection and Data Centre

Information Exchange.

Is it secure?

Yes, the system has been approved by ICSA,

a company specialising in custom evaluation

and certication testing services for information

technology products.

You can download the full report from

www.icsalabs.com/vendor/pitney-bowes

Information About Advanced Setup

In most cases simply connecting your LAN device as described in this guide

will result in a reliable and secure connection.

However, if you experience difculties while following the process or have

already experienced connection issues before being directed to this guide,

please proceed to the Advanced IT Setup Information provided in this

document.

Please note: You may require assistance from your Network/ IT Department

Administrator to proceed through the Advanced Setup stages.

DM100 Enhanced Series

DM400 series

DM300

IMPORTANT: Availability of products varies by country. Inclusion of a

product in this guide does not guarantee availability within your country.

Products covered in this guide

This guide covers use of LAN Connection on the following products:

Pitney Bowes DM Series LAN Connectivity Guide July 2016

<< Return to Contents

How to physically connect your system to the Network router port or Ethernet wall outlet

USB cable supplied

with network

adapter

Plug into USB port on

Mailing System

Network Adapter

Ethernet cable Connect to your

router or network

wall outlet.

DM100 DM300/400

4. Turn the System power back on.

5. Once the System starts and displays the Mail

Run/Home screen, the LED’s on the Network

Adapter should light up or icker within 15

seconds. This indicates there is a connection

to the network.

1. Turn off power to the System.

2. Plug the Ethernet cable into your router or network

wall outlet.

3. Attach the Network Adapter to the Ethernet cable

and then plug the Network Adapter into one of the

USB Ports on the Mailing System using the short

USB cable that comes with the Adapter.

If you are performing an installation on a new machine, please now return to you Installation guide. If you are changing connection method on an existing

machine, please now check that your new connection is working by performing a balance inquiry. If your connection is successful your Account balance will

display. If you experience any issues with connection please proceed to Advanced IT Setup on the next pages. You may need to contact your Network/ IT

Department Administrator.

Please note- Whether your system has an

on/o switch is dependant on model.

Pitney Bowes DM Series LAN Connectivity Guide July 2016

Advanced IT Setup AU

<< Return to Contents

If you have experienced issues in connecting via LAN, the following

information explains the Advanced Setup Procedure.

Network conﬁguration

You may need the help of your Network/IT Administrator to complete

the information below.

This checklist ensures that your network settings have been made and,

where necessary, you have a note of the settings to allow the Mailing

System to be congured.

Connection-

You will need to connect to your network via a Network connection point -

Included cable is 5 meters.

How is the IP address being allocated to your Mailing System? (Check box

as appropriate)

Dynamically

Statically

For static IP addresses, you will need the following information:

IP address . . .

Subnet mask . . .

Default gateway . . .

Is the connection using a proxy server? (Check box as appropriate)

No

Yes

For a proxy server, you will need the following information:

HTTP proxy URL (address)

HTTP proxy port

HTTP proxy username

HTTP proxy password

HTTPS proxy URL (address)

HTTPS proxy port

HTTPS proxy username

HTTPS proxy password

Ports to this IP Address are open for

80 (HTTP)

443 (HTTPS)

53 (DNS lookup)

20/21 (FTP)

Pitney Bowes DM Series LAN Connectivity Guide July 2016

<< Return to Contents

File extensions and URLs that the network/

ﬁrewall needs to allow

Ports and protocols needed by LAN

Connection

LAN Connection uses the following le extensions that must be allowed

through your network and rewall:

LAN Connection uses the following ports and protocols that must be allowed

through your network and rewall:

The following pages will explain how to set up a static IP address, congure PROXY settings or obtain the MAC address if required.

Note: If your rewall has restrictions, please allow access to pitneybowes.com.

Type Extension

DEC .dcz

EMD .zmd

Graphics .bin

Rate Manager .rmz

CCD .bin

Snippet File .arc

Type Protocol Port Function

DNS UDP 53 Postage Refill and Web Services

HTTP TCP 80 Postage Refill and Web Services

HTTPS TCP 443

Postage Refill, Software and Rates

Updates, Graphic Downloads

FTP FTP 20/21

Software & Rates Updates,

Graphic downloads. Note- Firewall

must allow active FTP.

Pitney Bowes DM Series LAN Connectivity Guide July 2016

<< Return to Contents

8. Select IP, then press C to clear the existing entry. Key in your static IP

address. Press Enter or Accept to conrm the new setting.

NOTE: Key in the complete IP address, including the decimal points

separating the IP address parts. If one or more sections contain less

than 3 digits, use zeros to ll. e.g. 192.168.1.25 should be entered as

192.168.001.025.

9. Select Subnet, then, press C to clear the existing entry. Key in your

subnet mask settings in the same way as the IP address. Press Enter or

Accept to conrm.

10. Select Gateway, then, press C to clear the existing entry. Key in your

1. Press Options.

2. Press Page Down twice.

3. Select Connect - Data

Centre.

4. Select LAN Settings.

5. Select Get IP.

6. Select Manually.

1. Press Options/Menu.

2. Press Page Down twice.

3. Select Data Centre Options.

4. Press Page Down.

5. Select Network Settings.

6. Select Get IP.

7. Select Specify Address Manually.

Reference - How to conﬁgure a static IP address

default gateway in the same way as the IP address above. Press Enter

or Accept to conrm.

11. If requested, press Enter again to conrm the settings.

12. Press the Home key to exit the setup menu.

DM100 DM300/400

7. Select IP. Key in your static IP address. Press Enter or Accept

to conrm the new setting.

NOTE: Key in the complete IP address, including the decimal

points separating the IP address parts. If one or more sections

contain less than 3 digits, use zeros to ll. e.g. 192.168.1.25

should be entered as 192.168.001.025.

8. Select Sub. Key in your subnet mask settings in the same way

as the IP address. Press Enter or Accept to conrm.

9. Select Default Gwy. Key in your default gateway in the same

way as the IP address above. Press Enter or Accept to

conrm.

10. If requested, press Enter again to conrm the settings.

11. Press the Home key to exit the setup menu.

Pitney Bowes DM Series LAN Connectivity Guide July 2016

<< Return to Contents

1. Press Options.

2. Press Page Down twice.

3. Select Connect - Data Centre.

4. Select LAN Settings.

5. Press Page Down.

6. Select Proxy.

7. Select Enabled, this will toggle the setting from No to Yes.

8. Enter the HTTP and HTTPS settings required to access your

proxy server. These include:

• the URL (address)

• the port used

• the login username

• the login password

9. When complete, press the Home key to leave the setup menu.

1. Press Options/Menu.

2. Press Page Down twice.

3. Select Data Centre Options.

4. Press Page Down.

5. Select Network Settings.

6. Press Page Down.

7. Select Proxy.

8. Enter the HTTP and HTTPS settings required to access your

proxy server. These include:

• the URL (address)

• the port used

• the login username

• the login password

9. When complete, press the Home key to leave the setup menu.

Reference - How to conﬁgure for a proxy server

DM100 DM300/400

Note: Feature not available in all markets. Please check with your supplier for

availability.

Pitney Bowes DM Series LAN Connectivity Guide July 2016

<< Return to Contents

Reference - Network administrator needs MAC address

1. Press Options / Menu

2. Press Page Down twice.

3. Select Data Centre Options.

4. Press Page Down.

5. Select Network Settings and press Page Down.

6. The network adapter’s MAC address will be displayed. Take a

note of this for your Network Administrator.

7. Press Home to return to the Home Screen.

1. Press Options.

2. Press Page Down twice.

3. Select Connect - Data Centre.

4. Select LAN Settings.

5. Press Page Down.

6. The network adapter’s MAC address will be displayed. Take a

note of this for your Network Administrator.

7. Press Home to return to the Home Screen.

Note- Does not apply if using the PC Meter Connect Utility. If

using PCMC use the PC’s MAC Address.

Note- Does not apply if using the PC Meter Connect Utility. If

using PCMC use the PC’s MAC Address.

DM100 DM300/400

PB Form SDC2072A (7-16)

This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or

transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.

We have made every reasonable effort to assure the accuracy and usefulness of this guide, however we cannot assume

responsibility for errors or omissions or liability for the misuse or misapplication of our products. *SDC2072A*

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