Overland Storage NEOxl 40 User manual

*10400853001*

NEOxl®40 Tape Library

Spare Robotic Assembly Instructions

This document describes how to remove and replace an existing

Robotic Assembly in a NEOxl 40 (3U) tape library Base Module

from Overland Storage.

WARNING: To reduce the risk of electric shock or damage to

equipment, always remove any power cords while working with

the library.

WARNUNG: Um das Risiko eines elektrischen Schlags oder

Schäden am Gerät zu vermeiden, ziehen Sie stets den

Netzstecker, bevor Sie an der Einheit arbeiten.

AVERTISSEMENT: Pour réduire le risque de choc électrique

ou endommagement de l'équipement, retirez toujours les

cordons électriques en travaillant avec l'appareil.

CAUTION: While working with the library, observe standard

Electrostatic Discharge (ESD) precautions to prevent damage

to micro-circuitry or static-sensitive devices.

Special Handling Notice

Each NEOxl 40 Base Module weighs more than 44 lbs

(20 kg) without drives or tapes and more than 77 lbs

(35 kg) with three tape drives and 40 tapes.

Before moving or lifting the Base Module, remove the

tape magazines and drives to reduce the weight.

Overview of Procedure

To replace an existing Robotic Assembly and Spooling

Mechanism:

1. Prepare the library:

a. Remove tape magazines (with cartridges) and power off

the library.

b. Disconnect the power cords and cables.

c. Remove the tape drives.

d. Remove the module from the rack.

e. Unpack the new Robotic Assembly.

2. Remove the old Robotic Assembly:

a. If present, remove the Base Module top cover.

b. Unlock the Robotic Assembly and extract it from the

module.

c. Remove the old Spooling Mechanism.

3. Install the new Robotic Assembly:

a. Install the new Spooling Mechanism.

b. Insert the new Robotic Assembly into the module and

relock it.

c. If present, reinstall the top cover.

4. Return the module to service:

a. Insert the module to the rack and align it.

b. Reinstall the tape drives.

c. Reattach the power cords and cables.

d. Reinsert the tape magazines (with cartridges).

5. Complete the procedure:

a. Power on the library and verify the operation.

b. Return the old Robotic Assembly.

Tools Needed:

•#2 Phillips screwdriver

•Small flat-head or Torx screwdriver

NEO Spare Robotic Assembly Instructions

Prepare the Library

Remove Tape Magazines

First, make sure all activities are completed and all backup

software services are stopped. Remove both of the tape

magazines from the Base Module.

NOTE: If a magazine needs to be removed when the power to the

device is off, you can release the magazine manually. Refer

to the Manual Release Process below.

1. From the OCP or RMI, first select the right magazine and

then select

Open Magazine

2. Using the right magazine access handle and supporting

it underneath, pull the magazine out of the library.

3. Place the magazine on a secure surface.

4. Repeat Steps 1–3 for the left magazine.

Manual Release Process

If power is not available on the Base Module, the magazines

can be released using the manual release holes on the side of

the magazines. Insert a small flat-head screwdriver or Torx

driver into the release hole and gently push the tab in.

IMPORTANT: Do not continue to exert force once you

encounter resistance. Doing so can damage the device.

Power Off Library

If still running, power off the library from the Base Module

front panel. Press and hold the power button for three (3)

seconds.

NOTE: If the library does not perform a soft shutdown, press and

hold the power button for 10 seconds.

Verify that the Robotic Assembly is in its parked position and

that all host processes are idle.

Remove Cords and Cables

Disconnect all cords and cables, noting where they connected.

1. Unplug the AC power cords (1).

2. Remove the expansion interconnect cables (2) from

the Base Module and any Expansion Modules to which it

is connected.

NOTE: Completely removing the expansion interconnect cables

from the modules prevents damaging the cables during module

removal and replacement.

3. Remove and label any Ethernet management cables

(3).

4. Remove and label SAS/FC cables (4) from the drives.

5. If present, remove the optional USB device (5).

Manual Release Holes

NEO Spare Robotic Assembly Instructions

Remove Tape Drives

NOTE: Because the library tracks the drive locations and issues

events if the drives aren't in the expected locations, label the drives

so they can be reinstalled in the same drive bays.

1. Use your fingers to loosen the blue thumbscrews on the

tape drive.

2. While supporting the bottom of the drive, pull straight

back on the tape drive handle to remove it from the

module.

CAUTION: Support the bottom of the tape drive when

removing it to avoid damaging any internal connections.

3. Place the drive on a secure ESD surface.

4. Repeat Steps 1–3 for any additional drives.

Remove Base Module from Rack

WARNING: To avoid injury, we recommend the use of a

mechanical lifting aid (or at least two persons) for rack

installation or removal. Use caution during rack installation or

removal to avoid accidentally tilting or tipping the rack and

injuring yourself.

WARNUNG: Um Verletzungen zu vermeiden, empfehlen wir zur

Rack-Installation oder -Deinstallation die Nutzung einer

mechanischen Hebehilfe (oder mindestens zwei Personen).

Seien Sie vorsichtig bei der Rack-Installation oder -Entnahme,

um ein versehentliches Kippen des Racks zu vermeiden und

das Rack nicht zu beschädigen bzw. sich selbst zu verletzen.

AVERTISSEMENT: Afin d’éviter des blessures pendant

l’installation, il est recommande d’utiliser un monte-charge (ou

au moins deux personnes) pour élever ou aligner l’module.

Faites attention lorsque vous insérez ou retirez l’module d’un

support, pour empêcher le déversement accidentel de la

crémaillère causant des dommages et des blessures.

1. From the front, use a #2 Phillips screwdriver to loosen the

rack recessed screws two full turns on both the Base

Module and any adjacent Expansion Modules.

2. From the back of the library, unlock the alignment

mechanisms connecting the Base Module with any

adjacent Expansion Modules.

3. Carefully slide the Base Module out onto a mechanical

lifter.

4. Place the Base Module on a secure ESD surface.

5. Unpack the new Robotic Assembly and Spooling

Mechanism, placing them next to the module.

Recessed Screws

NEO Spare Robotic Assembly Instructions

Remove Old Robotic Assembly

Remove the Top Cover

If the Base Module has a top cover, it must be removed:

1. Insert a small flat-head or Torx screwdriver into the

release holes and slide them about 1/4 inch (6mm)

sidewards to unlock the spring-loaded locks.

To prevent a side from relocking, it may be necessary to

hold its edge up while unlocking the other side.

2. Lift the top cover front edge by about 4 inches (10cm)

and pull the cover gently forward to disengage from the

pivot point at the module center.

3. Place the cover on a secure surface for reinstallation after

the replacement is done.

Unlock the Robotic Assembly

NOTE: If necessary, slide the robotics’ cartridge carrier manually

toward the center of the Robotic Assembly to access the blue

locking lever.

Standing at the front of the module, unlock the robot by moving

the blue lever to the left, then toward you, then to the right.

If a tape cartridge is still in the Robotic Assembly cartridge

carrier, remove the cartridge by lifting it straight up. You may

need to move the cartridge slightly from side to side.

Extract Old Robotic Assembly

Gently lift and remove the Robotic Assembly from the module:

1. Place your fingers into the large holes on the Robotic

Assembly and slowly pull it up (about 1/2 inch [13mm] per

second) until clear.

2. Place the assembly on top of the module on the right side

(opposite the Spooling Mechanism) and slightly to the

front.

NEO Spare Robotic Assembly Instructions

Remove Old Spooling Mechanism

A new Robotic Assembly comes with a new Spooling

Mechanism:

1. Detach the spooling cable connector from the Robotic

Assembly:

a. Use a small flat-head or Torx screwdriver to press down

and out the small latch to unlock the spooling cable

connector on the rear left.

b. Pivot the connector out from the Robotic Assembly,

loop the cable over the top of the Spooling Mechanism,

and slip the end of the connector into the docking slot at

the top.

The spooling cable should lay flat across the top.

NOTE: Note the hooks on the Robotic Assembly where the end

of the spooling cable pivots. This is important to know when you

attach the new spooling cable to the new Robotic Assembly.

2. Move the old Robotic Assembly to a secure ESD surface.

3. Remove the Spooling Mechanism by pressing the latch

at the top rear of the Spooling Mechanism and pushing

the entire Spooling Mechanism gently to the right until

the rear connector releases.

It may help to push the left side with your other hand.

4. Pull the Spooling Mechanism to the front, releasing it

from the rear metal wall, and set it aside.

Install New Robotic Assembly

Install the Spooling Mechanism

1. Hold the new Spooling Mechanism in front of the rear

metal wall attachment point with the docked spooling

connector to the top left.

2. Align the latch at the top rear of the Spooling Mechanism

with the keyhole in the rear metal wall.

3. Push the Spooling Mechanism in and then to left until

the plug is connected and the mechanism snaps into place.

It may help to push the right side with your other hand.

Spooling

Cable

Latch

Spooling connector

docked

Keyhole

Latch

NEO Spare Robotic Assembly Instructions

Install the Robotic Assembly

1. Position the new Robotic Assembly resting on the right

side of the module.

2. Verify that the Robotic Assembly is unlocked.

If not, unlock it by moving the blue lever to the left, then

toward the front, and then to the right.

3. Attach the Spooling Mechanism connector:

a. Undock the connector from the Spooling Mechanism

top and hold it with the latch end up.

b. Place the cable end into the Robotic Assembly hooks.

c. Pivot the top into position so that latch connects.

4. Rotate one of the corner gears on the Robotic Assembly

so that the two pins are aligned horizontally.

All the gears are synchronized and will also be aligned.

5. Gently place the Robotic Assembly gears onto the top of

the grooves of the four vertical gear rails.

Confirm that all of the pins are touching the outside of the

grooves.

6. Gently push the Robotic Assembly down until the base of

the Robotic Assembly is on the bottom of the module.

CAUTION: You can manually assist in lowering the

Robotic Assembly but go no faster than 1/2 inch (13mm)

per second. If the Robotic Assembly is not aligned

properly or you push too hard or too quickly, damage to

the Robotic Assembly and the Base Module may occur.

NOTE: The Robotic Assembly should drop smoothly by itself. If it

does not, check the alignment of the gears.

7. Lock the Robotic Assembly by moving the blue lever to

the left, then toward the rear, and then to the right.

Reinstall the Cover

1. With the cover at the same angle as when it was removed,

reengage the rear of the cover at the pivot point.

2. Lower the front of the cover until the latches engage on

both sides.

Return the Module to Service

Reinsert the Module in Rack

1. Using the mechanical lifter, position the Base Module in

front of the rack from where it was removed and aligned it

with the rack rails.

2. Slide the module onto the rack rail flanges and into the

rack.

3. Tighten the recessed screws only one turn to hold it.

Spooling

Cable

Aligned

Horizontally

NEO Spare Robotic Assembly Instructions

Aligning and Connecting the Module

Aligning the Base Module with the other library Expansion

Modules ensures that the Robotic Assembly can move freely

between the modules.

NOTE: The library will not operate unless all the alignment

mechanisms (except the one on the bottom module) are in the

locked position.

1. At the back of the library, using the alignment lock

lever, align and lock the Base Module to any Expansion

Modules to which it connects.

If you encounter resistance, adjust the upper module so

that the alignment mechanism pin moves into the mating

hole in the lower module.

2. If necessary, verify that the lowest module in the library

has its alignment mechanism in the unlocked position.

3. At the front of the library, tighten the recessed screws

on both the Base Module and any adjacent Expansion

Modules to secure them all to the rack.

Reinstall Tape Drives

Start with the lowest tape drive bay and install upwards.

Ensure that the same drive is going into its appropriate bay.

1. Holding a tape drive by the handle and supporting it

from the bottom, position it on the alignment rails.

2. Slowly slide the tape drive into the drive bay until it is

flush with the back of the library.

3. Finger-tighten the blue captive thumbscrews to secure.

4. Moving upwards, repeat Steps 1–3 for any additional

tape drives.

Reattach Cables and Cords

1. Reconnect the expansion interconnect cables (2) from

the Base Module to any adjacent Expansion Modules.

2. Reconnect any Ethernet management cables (3).

3. Reconnect the SAS/FC cables (4) to the tape drives.

4. If removed earlier, reinsert the USB device (5).

5. Reconnect the AC power cords (1).

Reinstall Tape Magazines

Reinstall the previously removed tape magazines (and tapes)

into the Base Module.

1. Using the magazine access handle and supporting it

underneath, position the magazine on the alignment rails

of the appropriate bay.

2. Slide the magazine into the module.

3. Repeat Steps 1–2 for the other magazine.

Alignment Locks

http://support.overlandstorage.com

You can get additional technical support on the Internet at the Overland Storage Support web page, or by contacting Overland Storage using

the information found on the Contact Us page on our web site.

NEO Spare Robotic Assembly Instructions

Complete the Procedure

Verifying the Installation and Configuration

Power ON the library and check the following:

•Verify that the library powers ON and initializes correctly,

and that the status is Ready.

•Check the library configuration settings related to the

additional storage slots, mailslots, and tape drives.

Update the settings if necessary.

•If the UID LEDs are still illuminated, deactivate them

using the RMI.

It is recommended that you always update the library to the

latest firmware version. You can update firmware from the

RMI or the OCP

Maintenance > Library Firmware Upgrade

screen.

Return Replaced Part to Overland

For warranty replacements:

1. Place the old Robotic Assembly in the box that the new

replacement Robotic Assembly came in.

2. Use the existing packing material to secure it in the box.

3. Use an RMA to return the part to Overland Storage.

For return shipping details and RMA number, go to:

http://docs.overlandstorage.com/return-instructions.

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