Multitech CommPlete RAS96 User manual

RAS96 RASCard - E1

User Guide

RAS96 RASCard User Guide

P/N 82066350, Revision A

without prior expressed written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the

contents hereof and specifically disclaims any implied warranties of merchantability

or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves

the right to revise this publication and to make changes from time to time in the content

hereof without obligation of Multi-Tech Systems, Inc., to notify any person or

organization of such revisions or changes.

Revision Date Description

ASeptember 11, 2000 Manual released at revision A.

This product is covered by one or more of the following U.S. Patent Numbers:

This device covered by one or more of the following patents:

6,031,867; 6,012,113;6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534;

5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257;

5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586;5,577,041; 5,574,725; D374,222;

5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986;

5,452,289; 5,450,425; 5,355,365; 5,309,562; 5,301,274 Other Patents Pending

Multi-Tech, CommPlete, RASExpress, MultiExpress, MultiExpress Fax MultiModem,

MultiModemZDX, MultiCommManager, and the Multi-Tech logo are trademarks of

Multi-Tech Systems, Inc. AMD is a trademark of Advanced Micro Devices, Inc. Award

is a trademark of Award Software International, Inc. Cyrix is a trademark of Cyrix

Corp. Pentium is a trademark of Intel Corp. Other trademarks and trade names

mentioned in this publication belong to their respective owners.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

+(763) 785-3500 Fax +(763) 785-9874

Technical Support +(763) 717-5863

Internet Address: http://www.multitech.com

CommPlete Communications Server iii

Important Safety Instructions

Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the

same or equivalent type recommended by the manufacturer. Dispose of used batteries

according to the manufacturer’s instructions.

The RAS96 RASCard circuit board includes a battery that maintains the RASCard’s

setup information when it is turned off or disconnected from power. The battery can

maintain the setup information for approximately 10 years with no external power,

and longer when the RASCard is turned on and operating normally. This battery is

soldered onto the circuit board and cannot be replaced by the user.

Note:There is a possibility of excessive battery drain if the RASCard is set on a metal

table or stored in an anti-static bag.

If, for some reason, the RASCard’s battery should fail, please contact Multi-Tech

Technical Support at +(763) 717-5863 for replacement instructions.

iv CommPlete Communications Server

Table of Contents

1Introduction

Introduction ............................................................................................................................................2

Manual Organization ..........................................................................................................................2

Technical Specifications......................................................................................................................3

2RASCard Description

Introduction ............................................................................................................................................6

Memory Banks........................................................................................................................................6

Jumpers.....................................................................................................................................................7

Internal Connectors ..............................................................................................................................8

External Connectors .............................................................................................................................9

Front Panel............................................................................................................................................10

LED Indicators.................................................................................................................................10

Switches.............................................................................................................................................11

3 Installation

Introduction ..........................................................................................................................................14

Safety Warnings...................................................................................................................................14

Pre-Installation Notes ........................................................................................................................14

Installation Procedure........................................................................................................................14

4BIOS Setup Utility

Introduction ..........................................................................................................................................18

Starting Setup...................................................................................................................................18

Using Setup.......................................................................................................................................19

Getting Help.....................................................................................................................................19

In Case of Problems ........................................................................................................................19

Main Menu............................................................................................................................................20

Standard CMOS Setup.......................................................................................................................24

BIOS Features Setup............................................................................................................................27

Chipset Features Setup......................................................................................................................31

Power Management Setup................................................................................................................34

PCI Configuration Setup...................................................................................................................37

Password Setting.................................................................................................................................39

5E1 Daughter Cards

Introduction ..........................................................................................................................................40

Specifications........................................................................................................................................40

E1 Overview..........................................................................................................................................40

E1 Glossary.......................................................................................................................................41

E1 Basics............................................................................................................................................42

E1 Frame Formats............................................................................................................................43

E1 Line Coding................................................................................................................................43

Signaling Options...........................................................................................................................43

DNIS digits........................................................................................................................................43

CommPlete Communications Server v

Country Selection ............................................................................................................................44

E1 Facility Termination .................................................................................................................45

PCB Description...............................................................................................................................46

RJ-11 Alarm Jack..............................................................................................................................46

E1 Line Monitoring Jack................................................................................................................46

Test Modes.........................................................................................................................................46

47Configuration of the E1 Daughter Card...............................................................................47

Ordering an E1 Line.......................................................................................................................47

To Configure the E1 Daughter Card..........................................................................................48

E1 Comands......................................................................................................................................49

E1 Command Messages.................................................................................................................53

E1 Status LEDs.................................................................................................................................53

Functional Description..................................................................................................................54

6Solving Problems

Introduction...........................................................................................................................................56

Troubleshooting...................................................................................................................................56

The RASCard has no video..........................................................................................................56

The RASCard does not boot correctly, or hangs after the video appears........................56

The COM1 port does not respond correctly.............................................................................57

The keyboard does not respond to key strokes.......................................................................57

Invalid time, date or setup............................................................................................................57

Memory Upgrade.................................................................................................................................58

Diagnostic Tests...................................................................................................................................59

Calling Technical Support................................................................................................................59

Appendix A Connector Pinouts.......................................62

Appendix B POST Messages...........................................67

Appendix C POST Codes..................................................70

Appendix D Approved Memory .......................................73

Appendix ERegulatory Information ...............................73

CommPlete Communications Server 1

1Introduction

RAS96 RASCard User Guide

2CommPlete Communications Server

Introduction

This manual describes the field installation and configuration of a Multi-Tech RAS96

series RASCard into aCommPlete Communications Server. It also describes the

optional E1 daughter card which is required for use withMT5634HD16 modem cards.

The RASCard is a single board Pentium computer that serves as a remote access server

(RAS) for the CommPlete Communications Server system. Up to four RASCards, one

per segment, can be installed in one CommPlete Communications Server. Each

RASCard has PCI/ISA bus architecture, a 100-, 133-, 166-, or 200-MHz Intel®

Pentium® processor, up to 128 megabytes (MB) of fast page mode or EDO RAM, a 512K

L2 cache, 1 MB of on-board video RAM, floppy disk and IDE hard disk controllers, a

watchdog timer for an automatic reset, and an 800 MB, 1.2 GB, 1.6 GB, or 2.1 GB on-

board hard disk. One optional E1 daughter card provides an E1 interface for up to two

MT5634HD16 sixteen-modem cards.

Each RASCard comes with MS-DOS and RASExpress remote access server

management software pre-installed on the hard disk. For software operating

instructions, refer to the applicable software manual that was shipped with your

software.

Manual Organization

Chapter 1 Introduction

This chapter introduces the RAS96, gives its technical specifications, and provides a

guide to the organization of the manual.

Chapter 2 RASCard Description

This chapter describe the RAS96’s layout, memory banks, jumpers, connectors, and

front panel.

Chapter 3 Installation

This chapter describes how to install the RAS96 into the CommPlete chassis.

Chapter 4 BIOS Setup Utility

This chapter describes the options in the Award BIOS Setup utility.

Chapter 5 E1 Daughter Card

This chapter describes the optional E1 daughter card that mounts on the RAS96.

Chapter 6 Solving Problems

This chapter describes how to solve typical problems that you might encounter when

running the RASCard.

Appendix A Connector Pinouts

This appendix provides technical information about the connectors used on the

RAS96.

1Introduction

CommPlete Communications Server 3

Appendix B POST Messages

This appendix describes error messages that might be encountered during the RAS96’s

power-on self-test (POST).

Appendix C POST Codes

This appendix describes codes generated by the BIOS during POST.

Appendix D Approved Memory

This appendix lists memory SIMMs that are known to work with the RAS96.

Appendix E Regulatory Agency Information

This appendix provides Regulatory Agency information pertaining to this E1device.

Technical Specifications

•Intel 430FX Triton chipset

•Supports 100 MHz, 133 MHz, 166 MHz, and 200 MHz Intel®Pentium®processors.

•PCI/ISA bus architecture for full PCI bus support.

•On-board PCI-bus SVGA video controller with 1 MB of video DRAM supports resolutions to

1024 by 768 pixels by 256 colors.

•Supports 72-pin SIMMs of 4 MB, 8 MB, 16 MB, or 32 MB to form a memory size between 8 MB

and 128 MB. Memory type can be fast page or EDO, 60ns or 70 ns, parity or non-parity.

•512K of L2 cache memory.

•One parallel port and two RS-232C serial ports with 16550UARTs (DB-9P connector for

COM1; COM2 is for E1 cards).

•1.44 MB floppy disk controller.

•IDE hard disk interface.

•2.5-inch on-board hard disk. Available disk sizes include 800 MB, 1.2 GB, 1.6 GB, and 2.1 GB.

•Keyboard and speaker interfaces.

•Real-time clock with battery backup.

•Award BIOS with custom features.

•Watchdog timer.

•E1 frame format: CRC4, FAS, and ITU Q.400-Q.490

•E1 line coding: AMI, HDB3

•E1 signal start method: R2DIGITAL

•Switches: Power switch and reset switch on front panel.

•Indicators: Front panel LEDs for monitoring network and E1 operations.

•Dimensions: 23.4 × 4.32 × 29.2 cm (9.22 × 1.70 × 11.5 in.) H × W × D.

•Weight: 1.0 kg (2.2lb).

•Operating temperature:0° to 40° C (32° to 104° F).

RAS96 RASCard User Guide

4CommPlete Communications Server

•Humidity range:20–90% (noncondensing).

•Power consumption: 4.5 A @ +5 VDC.

•Limited warranty: Two years.

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