Multitech MA100-1M User manual
Multi
Access
®ACS
Analog Communications Server
MA100-1M
Quick Start Guide
MultiAccess ACS
2
MultiAccess ACS Quick Start Guide
MA100-1M
P/N 82010243L, Revision D
All rights reserved. This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech Systems, Inc.
Copyright © 2006-07 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to
the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems,
Inc., to notify any person or organization of such revisions or changes. Check
Multi-Tech’s Web site for current versions of our product documentation.
Record of Revisions
Revision Date Description
A 07/12/05 Initial release.
B 03/20/06 Added modem sharing and Callback feature.
C 07/14/06 Added SMTP Port.
D 06/22/07 Manual revised to include software version 1.03.
Trademarks
MultiAccess, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech
Systems, Inc. All other brand and product names mentioned in this publication are
trademarks or registered trademarks of their respective companies.
Technical Support
Country By Email By Phone
France: support@multitech.fr +(33) 1-64 61 09 81
Europe, Asia, Africa: support@multitech.co.uk +(44) 118 959 7774
U.S., Canada, all
others: [email protected]m (800) 972-2439 or
+763-785-3500
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112 U.S.A
Fax (763) 785-9874
http://www.multitech.com
Quick Start Guide
3
Introduction
This guide shows you how to setup your MultiAccess ACS
(Analog Communications Server) single-port communications
server, MA100-1M. The MA100-1M provides connectivity to the
corporate LAN for telecommuters and mobile users, or to
remotely installed equipment, via one integrated V.92/56K
modem.
The MultiAccess ACS has two roles (usage), RAS and Modem
Sharing.
RAS Solution: The MultiAccess can be used as a dial-in PPP
Remote Access Server in a LAN to Client environment. The
purpose is to give a remote node (i.e., Microsoft Dail-up
Networking clients) IP access to the same subnet and LAN the
ACS is installed on. The supported PPP security protocol
(means of communicating user credentials between PPP end
points) is PAP only.
Modem Sharing Solution: The modem in the ACS can be a
shared resource on your network. Computers with network
asscess to the ACS can use Telnet on port 7000 and get direct
AT command access to the modem in the ACS, for either
outbound or inbound calls. A common way to take advantage of
this role is by installing Com Port Redirector Software (i.e., Multi-
Tech’s MCSI2000 for Windows) on your workstation(s).
For detailed information, product specification, troubleshooting
tips, and warranty repair policies, refer to the User Guide,
available on the product CD accompanying your MA100-1M.
MultiAccess ACS
4
We Supply
•A MA100-1M with factory-installed software
•A set of four self-adhesive plastic feet
•One mounting bracket
•One universal power supply with power cord
•One common telephone cable (RJ-11 at both ends)
•A product CD
•This printed Quick Start Guide
You Supply
•A nearby AC power outlet
•A connection to your Ethernet LAN
•A telephony connection
•An admin PC (with web browser) to configure the MA100-1M
Safety Warnings
•Use this product only with UL- and CUL-listed computers.
•Never install phone wiring during a lightning storm.
•Never install a phone jack in a wet location unless the jack is
specifically designed for wet locations.
•Never touch uninsulated phone wires or terminals unless the
phone line has been disconnected at the network interface.
•Use caution when installing or modifying phone lines.
•Avoid using a phone during an electrical storm; there is a risk
of electrical shock from lightning.
•Do not use a phone in the vicinity of a gas leak.
•To reduce the risk of fire, use only 26 AWG or larger
telephone line cord.
Quick Start Guide
Attaching the MultiAccess to a Fixed Location
1. Typically, the MultiAccess is mounted against a flat surface
with two mounting screws. Drill the mounting holes at the
desired mounting location. The mounting holes must be
separated by 415/16 inches center-to-center.
ScrewSeparation
1516
inches4
Slide the mounting bracket into the corresponding slot on the
back side of the MultiAccess chassis.
3. Attach the MultiAccess to the surface with two mounting
screws.
5
MultiAccess ACS
Installation Process
1. Plug the DC power transformer into a power outlet or power
strip. Secure the other end to the PWR jack on your MA100-
1M. The DC power transformer is included with your MA100-
1M.
Caution: Use only the DC power transformer supplied with the
MA100-1M. Use of any other transformer voids the warranty and
can damage the MA100-1M.
2. After power is applied, there is a 4-second delay before the
PWR LED comes on. In normal operation, the PWR LED will
be flashing.
When you apply power, the MA100-1M performs a diagnostic
self-test. The PWR indicator flashes when the test is complete
and the unit is ready. If this does not happen, check that the
power supply is solidly connected and that the AC outlet is live.
6
Quick Start Guide
3. Plug one end of your RJ45 ethernet cable into the MA100-
1M’s ethernet jack and the other end into your network
ethernet hub. This ethernet cable is not included with your
MA100-1M unit.
Caution: Before connecting to the Ethernet Network, make sure
that the network to which you are connecting the MA100-1M is
not a 192.168.2.x subnet. Because the MA100-1M’s factory
default IP address is 192.168.2.1, connecting it to a network that
has a different device at that same IP address would cause data
interference.
If it is a 192.168.2.x subnet, connect from the Administrative PC
to the MA100-1M using an RJ45 crossover cable until the
MA100-1M’s IP address has been configured. Thereafter,
connect the MA100-1M into the network with an ordinary RJ45
cable.
4. Plug one end of a phone cable into the telephone wall jack
and the other end into the LINE jack on the MA100-1M.
7
MultiAccess ACS
8
Setting Admin PC to Startup IP Address
1. Connect a PC to your network. Record the pc’s current IP
address.
2. Set the PC IP address to 192.168.2.x subnet (using any
address excluding 192.168.2.1).
Logging In
1. Bring up a Web browser on your PC. At the browser’s
address line, type the default IP address:
http://192.168.2.1 and press Enter.
2. The Login screen will appear. At this point you can be
assured that the MA100-1M is connected to the network.
3. At the Login screen, enter admin (all lower case) in the User
Name field.
4. Enter admin (all lower case) in the Password field.
5. Click the Login button. The Home screen will appear. From
this screen, you can access all of the MA100-1M software
screens.
Quick Start Guide
Setting MA100-1M IP Addresses
1. In the MA100-1M Administration screen, go to the IP
Configuration fields.
2. Fill in the IP information that applies to your MA100-1M unit.
The fields for “IP Address,” “Subnet Mask,” “Default
Gateway” and “Name Server” are required. A “Secondary
Name Server” is optional.
3. Click Update. After the Update button has been clicked, it
takes 5 seconds for the unit to update the addresses.
Resetting Admin PC to Its Original IP Address
In “Setting the Admin PC” to the network number of the
MultiAccess, you recorded the original IP address of the
administrator’s PC and then reset it to the IP address required to
allow communication with the MA100-1M unit. You may now set
the IP address of the administrator’s PC back to its original value
or to any other value that will allow you to communicate with the
MA100-1M at its new IP address.
9
MultiAccess ACS
Logging In Again
Having reset the IP address of the administrator’s PC, you must
log into the MA100-1M software again. Enter the MA100-1M’s
new IP address into your browser. The Login screen should
appear.
Time Configuration
1. In the MultiAccess Administration screen, go to the Time
Configuration fields.
2. In the Time Server window, select from the three time
server URLs. The default is time.nist.gov. The Time Server
is a substitute for a real-time clock in the MA100-1M.
If you would like to add your own time server, you can enter
the URL or IP address of your time server in the Add Time
Server window.
3. In the Request Interval window, select the Days, Hours,
and Minutes that the MultiAccess will update its clock from
the time server.
4. If you are in daylight savings time, check the Use Daylight
Savings Time (DST) box.
5. In the Time Zone, Date Format, and Time Format
windows, choose the options for your time zone.
6. Click the update button to change to your new parameters.
10
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