Multitech MA100-1M User manual

Multi

Access

®ACS

Analog Communications Server

MA100-1M

Quick Start Guide

MultiAccess ACS

MultiAccess ACS Quick Start Guide

MA100-1M

P/N 82010243L, Revision D

without prior expressed written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to

the contents hereof and specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose. Furthermore, Multi-Tech

Systems, Inc. reserves the right to revise this publication and to make changes

from time to time in the content hereof without obligation of Multi-Tech Systems,

Inc., to notify any person or organization of such revisions or changes. Check

Multi-Tech’s Web site for current versions of our product documentation.

Record of Revisions

Revision Date Description

A 07/12/05 Initial release.

B 03/20/06 Added modem sharing and Callback feature.

C 07/14/06 Added SMTP Port.

D 06/22/07 Manual revised to include software version 1.03.

Trademarks

MultiAccess, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech

Systems, Inc. All other brand and product names mentioned in this publication are

trademarks or registered trademarks of their respective companies.

Technical Support

Country By Email By Phone

France: support@multitech.fr +(33) 1-64 61 09 81

Europe, Asia, Africa: support@multitech.co.uk +(44) 118 959 7774

U.S., Canada, all

others: [email protected]m (800) 972-2439 or

+763-785-3500

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A

Fax (763) 785-9874

http://www.multitech.com

Quick Start Guide

Introduction

This guide shows you how to setup your MultiAccess ACS

(Analog Communications Server) single-port communications

server, MA100-1M. The MA100-1M provides connectivity to the

corporate LAN for telecommuters and mobile users, or to

remotely installed equipment, via one integrated V.92/56K

modem.

The MultiAccess ACS has two roles (usage), RAS and Modem

Sharing.

RAS Solution: The MultiAccess can be used as a dial-in PPP

Remote Access Server in a LAN to Client environment. The

purpose is to give a remote node (i.e., Microsoft Dail-up

Networking clients) IP access to the same subnet and LAN the

ACS is installed on. The supported PPP security protocol

(means of communicating user credentials between PPP end

points) is PAP only.

Modem Sharing Solution: The modem in the ACS can be a

shared resource on your network. Computers with network

asscess to the ACS can use Telnet on port 7000 and get direct

AT command access to the modem in the ACS, for either

outbound or inbound calls. A common way to take advantage of

this role is by installing Com Port Redirector Software (i.e., Multi-

Tech’s MCSI2000 for Windows) on your workstation(s).

For detailed information, product specification, troubleshooting

tips, and warranty repair policies, refer to the User Guide,

available on the product CD accompanying your MA100-1M.

MultiAccess ACS

We Supply

•A MA100-1M with factory-installed software

•A set of four self-adhesive plastic feet

•One mounting bracket

•One universal power supply with power cord

•One common telephone cable (RJ-11 at both ends)

•A product CD

•This printed Quick Start Guide

You Supply

•A nearby AC power outlet

•A connection to your Ethernet LAN

•A telephony connection

•An admin PC (with web browser) to configure the MA100-1M

Safety Warnings

•Use this product only with UL- and CUL-listed computers.

•Never install phone wiring during a lightning storm.

•Never install a phone jack in a wet location unless the jack is

specifically designed for wet locations.

•Never touch uninsulated phone wires or terminals unless the

phone line has been disconnected at the network interface.

•Use caution when installing or modifying phone lines.

•Avoid using a phone during an electrical storm; there is a risk

of electrical shock from lightning.

•Do not use a phone in the vicinity of a gas leak.

•To reduce the risk of fire, use only 26 AWG or larger

telephone line cord.

Quick Start Guide

Attaching the MultiAccess to a Fixed Location

1. Typically, the MultiAccess is mounted against a flat surface

with two mounting screws. Drill the mounting holes at the

desired mounting location. The mounting holes must be

separated by 415/16 inches center-to-center.

ScrewSeparation

1516

inches4

Slide the mounting bracket into the corresponding slot on the

back side of the MultiAccess chassis.

3. Attach the MultiAccess to the surface with two mounting

screws.

MultiAccess ACS

Installation Process

1. Plug the DC power transformer into a power outlet or power

strip. Secure the other end to the PWR jack on your MA100-

1M. The DC power transformer is included with your MA100-

1M.

Caution: Use only the DC power transformer supplied with the

MA100-1M. Use of any other transformer voids the warranty and

can damage the MA100-1M.

2. After power is applied, there is a 4-second delay before the

PWR LED comes on. In normal operation, the PWR LED will

be flashing.

When you apply power, the MA100-1M performs a diagnostic

self-test. The PWR indicator flashes when the test is complete

and the unit is ready. If this does not happen, check that the

power supply is solidly connected and that the AC outlet is live.

Quick Start Guide

3. Plug one end of your RJ45 ethernet cable into the MA100-

1M’s ethernet jack and the other end into your network

ethernet hub. This ethernet cable is not included with your

MA100-1M unit.

Caution: Before connecting to the Ethernet Network, make sure

that the network to which you are connecting the MA100-1M is

not a 192.168.2.x subnet. Because the MA100-1M’s factory

default IP address is 192.168.2.1, connecting it to a network that

has a different device at that same IP address would cause data

interference.

If it is a 192.168.2.x subnet, connect from the Administrative PC

to the MA100-1M using an RJ45 crossover cable until the

MA100-1M’s IP address has been configured. Thereafter,

connect the MA100-1M into the network with an ordinary RJ45

cable.

4. Plug one end of a phone cable into the telephone wall jack

and the other end into the LINE jack on the MA100-1M.

MultiAccess ACS

Setting Admin PC to Startup IP Address

1. Connect a PC to your network. Record the pc’s current IP

address.

2. Set the PC IP address to 192.168.2.x subnet (using any

address excluding 192.168.2.1).

Logging In

1. Bring up a Web browser on your PC. At the browser’s

address line, type the default IP address:

http://192.168.2.1 and press Enter.

2. The Login screen will appear. At this point you can be

assured that the MA100-1M is connected to the network.

3. At the Login screen, enter admin (all lower case) in the User

Name field.

4. Enter admin (all lower case) in the Password field.

5. Click the Login button. The Home screen will appear. From

this screen, you can access all of the MA100-1M software

screens.

Quick Start Guide

Setting MA100-1M IP Addresses

1. In the MA100-1M Administration screen, go to the IP

Configuration fields.

2. Fill in the IP information that applies to your MA100-1M unit.

The fields for “IP Address,” “Subnet Mask,” “Default

Gateway” and “Name Server” are required. A “Secondary

Name Server” is optional.

3. Click Update. After the Update button has been clicked, it

takes 5 seconds for the unit to update the addresses.

Resetting Admin PC to Its Original IP Address

In “Setting the Admin PC” to the network number of the

MultiAccess, you recorded the original IP address of the

administrator’s PC and then reset it to the IP address required to

allow communication with the MA100-1M unit. You may now set

the IP address of the administrator’s PC back to its original value

or to any other value that will allow you to communicate with the

MA100-1M at its new IP address.

MultiAccess ACS

Logging In Again

Having reset the IP address of the administrator’s PC, you must

log into the MA100-1M software again. Enter the MA100-1M’s

new IP address into your browser. The Login screen should

appear.

Time Configuration

1. In the MultiAccess Administration screen, go to the Time

Configuration fields.

2. In the Time Server window, select from the three time

server URLs. The default is time.nist.gov. The Time Server

is a substitute for a real-time clock in the MA100-1M.

If you would like to add your own time server, you can enter

the URL or IP address of your time server in the Add Time

Server window.

3. In the Request Interval window, select the Days, Hours,

and Minutes that the MultiAccess will update its clock from

the time server.

4. If you are in daylight savings time, check the Use Daylight

Savings Time (DST) box.

5. In the Time Zone, Date Format, and Time Format

windows, choose the options for your time zone.

6. Click the update button to change to your new parameters.

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