Mitel 5207 User manual
User’s Guide
Mitel Networks 5207 IP Phone
Michigan Technological University
Department of Telecommunications Services
B24 EERC Building
1400 Townsend Drive
Houghton, Michigan 49931
Phone (906) 487-2000
Fax (906) 487-2300
MITEL Networks 5207 IP Phone
User’s Guide
Rev. 012705
MITEL Networks 5207 IP Phone
User’s Guide iRev. 012805
Contents
ABOUT YOUR PHONE 1
Important Note for Headset Users 2
Telephone Status Indicators 2
For Users on Resilient 3300 ICP Systems 2
TIPS FOR YOUR COMFORT AND SAFETY 3
Don’t cradle the handset! 3
Protect your hearing 3
Angle the phone for easier viewing 3
CUSTOMIZING YOUR PHONE 4
Ringer Control 4
Handset Receiver Volume Control 4
Speaker Volume Control 4
Display Contrast Control 5
Feature Keys 5
Language Change 5
MAKING AND ANSWERING CALLS 6
Make a call 6
Answer a call 6
Redial 6
Redial – Saved Number 6
Speed Call Keys 7
Speed Call - Personal 8
On-Hook Dialing 8
Auto-Answer 8
MITEL Networks 5207 IP Phone
User’s Guide ii Rev. 012805
CALL HANDLING 9
Hold 9
Transfer 9
Conference 10
Conference Split 10
Swap 10
Call Forward 11
Call Forward - Remote 12
Call Forward – End Chaining 12
Messaging - Advisory 13
Messaging - Callback 13
USING ADVANCED FEATURES 14
Account Codes 14
Call Park 14
Call Pickup 14
Camp-on 15
Do Not Disturb 15
Direct Paging 15
Handsfree Operation 16
Headset Operation 16
Headset Operation (with Feature Control Switch) 17
Music 18
Group Paging/Meet Me Answer 18
Hot Desking 19
MITEL Networks 5207 IP Phone
User’s Guide 1Rev. 012805
ABOUT YOUR PHONE
The Mitel 5207 IP phone has ten fixed-function keys (SUPERKEY, MESSAGE,
HOLD, CANCEL, TRANS/CONF, REDIAL, SPEAKER, MICROPHONE, )
and 14 personal keys with built-in status indicators. The personal key on the
bottom right is always your Prime Line; the remaining personal keys can be
programmed as:
Feature keys (for example, Swap). Telcom must program these feature
keys to buttons.
Speed Call keys. You can program speed call keys from your phone.
Line Appearances. Only Telcom can program line appearances.
Your telephone also features display-assisted selection of features, on-hook
dialing, and a large Message Indicator.
Note: When using the SUPERKEY, press Cancel or SUPERKEY to back up one
menu level.
1. Handset 4. Message Waiting Indicator 7. Keypad
2. Speaker 5. Fixed-function Keys 8. Prorammable Feature Keys
3. Display 6. Volume Control 9. Designation Card
MITEL Networks 5207 IP Phone
User’s Guide 2Rev. 012805
Important Note for Headset Users:
Mitel Headsets with Feature Control Switch must be installed in the dedicated
headset jack (the jack nearest the front of the set). Installation will disable your
handset microphone. Disconnecting the headset at the jack or at the quick-
disconnect plug restores handset operation.
Telephone Status Indicators
When Line is The indicator is
Idle Off
Busy On
Ringing Flashing slowly
On hold at your set Flashing rapidly
On hold at another set Flashing slow on/fast off
For Users on Resilient 3300 ICP Systems
If during a call, you hear two beeps repeated every 20 seconds, it means that
your phone is switching to a secondary 3300 ICP system. The call continues but
the keys and features on your phone stop working. They keys and most features
begin working again after you hang up. Normal operation resumes when your
phone switches back to the primary system. If your phone is idle and switched to
the secondary system, you’ll see a flashing rectangle on the display. The
rectangle remains until the switch to the primary system is complete.
MITEL Networks 5207 IP Phone
User’s Guide 3Rev. 012805
TIPS FOR YOUR COMFORT AND SAFETY
Don’t cradle the handset!
Prolonged use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder. If you use
your phone a lot, you may find it more comfortable to use a headset. See the
section on headset usage elsewhere in this guide for more information.
Protect your hearing
Your phone has a control for adjusting the volume of the handset receiver or
headset. Because continuous exposure to loud sounds can contribute to hearing
loss, keep the volume at a moderate level.
Angle the phone for easier viewing
The stand built into your phone tilts to give you a better view of the keys.
To tilt your telephone for better viewing.
1. Press the release tabs on the sides of the stand.
2. Hinge the two front hooks and snap the two back hooks of the stand into
either the upper or lower notches on the back of the phone.
MITEL Networks 5207 IP Phone
User’s Guide 4Rev. 012805
CUSTOMIZING YOUR PHONE
Ringer Control
To adjust the Ringer Volume while the set is ringing:
Press
To adjust the Ringer Pitch while the set is idle:
1. Press SUPERKEY
2. Press #until “Ringer Adjust?” appears
3. Press *, until “Adjust Pitch?” appears
4. Press *for Yes
5. Press to adjust the pitch
6. Press # to save the pitch level (“Adjust Volume?” appears)
7. Press *for Yes
8. Press to adjust the volume level
9. Press #to save the volume level
10. Press SUPERKEY
Handset Receiver Volume Control
To adjust the Handset Receiver Volume when you are using the handset:
Press
Speaker Volume Control
To adjust the Speaker Volume when making an on-hook call or when listening to
background music:
Press
MITEL Networks 5207 IP Phone
User’s Guide 5Rev. 012805
Display Contrast Control
To adjust the Display Contrast while your set is idle:
Press
Feature Keys
Note: Telcom must program all feature keys to buttons:
To display information about a key:
1. Press SUPERKEY
2. Press a personal key
3. Press SUPERKEY
Language Change
To change the display language:
1. Press SUPERKEY
2. Press #until “Language?” appears
3. Press *for Yes
4. Press *to change the language
5. Press #until the desired language appears
6. Press *to save your selection
MITEL Networks 5207 IP Phone
User’s Guide 6Rev. 012805
MAKING AND ANSWERING CALLS
Make a call
1. Lift the handset
2. If you want to use a Non-Prime Line, press a Line Appearance key
3. Dial the number,
-OR-
Press a Speed Call key
-OR-
Press REDIAL
Answer a call
Lift the handset
-OR-
Press the flashing Line appearance key and lift the handset
Redial
To redial the last number that you manually dialed:
1. Lift the handset
2. Press REDIAL
Redial - Saved Number
To save the last number that you manually dialed:
1. Lift the handset
2. Press #22
To Redial a saved number:
1. Lift the handset
2. Press *22
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