Mitel 112 User manual

The Mitel word and logo are trademarks of Mitel Networks Corporation.

Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks.

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Mitel

112 DECT PHONE (UNIVERSAL)

The Mitel®112 DECT Phone (Universal) and the RFP 12 Single Cell Base Station provide MiVoice

Business SIP call processing features on a cordless handset. The base station also provides

conferencing, call transfer, and other basic features between handsets.

Handset - Front View

Turn Handset On or Off

Press and hold key.

Handset - Side View

Signal Range

The cordless handset has an indoor signal

range of up to 50 meters (150 feet) from the IP

DECT stand. This range can be limited by

concrete or metal barriers. If you go out of

range, the handset will display “Searching”.

#Front View - Description

Ringer lamp indicator

Color display

Press to select items

Press to answer calls

Press while in idle mode to display a history

of your calls.

Use keypad to enter numbers and letters

Press in the name editor to switch be-

tween capital letters, lowercase letters, and

numbers.

Speaker

Press to enter main menu

and select and confirm options

Press to select a softkey or item.

To hang up, exit a menu, or turn the hand-

set on or off, press .

Press to send a flash signal before en-

tering a Feature Access Code

Microphone

Headset jack connector (2.5 mm)

Battery cover

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The Mitel word and logo are trademarks of Mitel Networks Corporation.

Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks.

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Handset Display - Idle Mode Handset Display Main Menu

Note: Optional features may not be available

on your handset.

Make a Call

• From Idle mode, enter phone number.

•Press .

Answer a Call

•Press .

#Idle Mode - Description

Contacts

Handset Extension

Name

Day and Date

Time

Signal Strength

Battery Life

Central Directory of contacts. The

directory is shared among the handsets

that are configured on a base station.

#Main Menu - Description

Settings

Contacts

Calls

Connectivity

Audio Settings

Central Directory

End a Call

•Press .

Reject a Call

• Press or REJECT.

Enter Main Menu

• From Idle mode, press the center button

Selecting Menu Options

• Press the outer ring to select

an item from the display or menu list.

• Press to select a softkey.

• Press to exit a menu.

Adjust Volume

• From the main menu, select AUDIO

SETTINGS.

• Select RING VOLUME.

• Press SELECT.

• Press to set the volume.

•PressOK.

Mute the Microphone

• During a call, press .

• To reactivate press again.

Use Speakerphone

• During a call, press to activate

the speaker.

• Press to turn speakerphone off.

Redial a Call

•Press

• Select the number from the list.

•Press .

Add a Contact

• From the main menu, select CONTACTS.

•PressMORE.

• Select ADD CONTACT.

• Press EDIT.

• Enter a NAME using the keypad as a text

editor. Press * to switch between

uppercase letters, lowercase letters, and

numbers when working the text editor.

•Press .

• Press to select WORK.

• Press EDIT and enter a number.

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• Press SAVE.

• Press. to select RINGTONE.

• Press EDIT.

• Press. to highlight a Melody

• Press SELECT

• Press SAVE

• Press YES.

Call a Contact (Optional)

• Select CONTACTS.

• Select the contact that you want to call.

• Press .

Call Hold

• While on a call, press HOLD.

• To retrieve a call from hold, press RETRIEVE.

Form a Conference

To form a three-party Conference when a two-party call is already in place:

• Press HOLD. The current call is placed on hold.

• Enter the number of the second party and press .

• After the second party answers, press CONF.

Call Swap

Call swap lets you alternate between the two calls. Each call is private; neither person can overhear your

conversation with the other.

• While in a call, press HOLD.

• Enter the number of the second party that you want to call and press .

After speaking with the second party, press to switch between the two parties.

Change the Ringer Melody

• Press to enter the main menu.

• Select AUDIO SETTINGS.

• Press SELECT.

• Select RING MELODY.

• Press SELECT.

• Select a MELODY.

• Press PLAY to hear the MELODY

• Press SELECT.

Change Handset Language

• Press to enter the main menu.

• Select SETTINGS.

• Press SELECT.

• Select LANGUAGE.

• Select the desired language and press SELECT.

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Transfer a Call - Unsupervised

• While on a call, press TRANSFER. The current call is placed on hold.

• Dial the extension of the transfer destination.

• Press TRANSFER.

Transfer a Call - Supervised

• While on a call, press TRANSFER. The current call is placed on hold.

• Dial the extension of the transfer destination.

• Press .

• Wait until the called party answers, announce the transfer.

• Press TRANSFER.

Check Calls

• From idle mode, press .

• Select CALLS.

• Select the call (missed, incoming, and outgoing calls are listed).

• Select VIEW to see call details.

Do Not Disturb

Do Not Disturb (DND) stops calls from ringing your handset. DND returns busy tone to the caller. DND does

not affect your ability to make calls.

• Press to enter the main menu.

• Select SETTINGS.

• Press SELECT.

• Select DO NOT DISTURB.

• Press SELECT.

• Select ENABLED or DISABLED

• Press SELECT.

About Feature Access Codes

You can dial codes to activate Call Forwarding features and Do Not Disturb. The feature access codes

provided in this guide are the default system codes.Your system may be programmed with different codes.

Contact your System Administrator to obtain the codes assigned for your system.

Note that when your handset is programmed in a personal ring group (that is, twinned to your desktop

phone) Call Forwarding feature access codes are not supported from your handset.Forward a Call

Note that when call forwarding active, there is nothing on the handset that indicates it is enabled. To

program and activate Call Forward:

•Press .

• Dial the appropriate Call Forward Feature Access code followed by the destination number. Note that

the following are default codes. Your system may use different codes. Contact your System

Administrator for a list.

-Always:∗64

-Busy:∗61

-NoAnswer:∗68

•Press .

To cancel Call Forwarding:

•Press .

• Dial the Cancel All Forwarding code (Default ∗70)

•Press .

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The Mitel word and logo are trademarks of Mitel Networks Corporation.

Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks.

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Call Handoff

If your handset is twinned to your desktop phone via a personal ring group, you can use the call handoff

feature. This feature allows you to “push” an active call from your desktop phone to your handset, or “pull”

an active call from your handset to your desktop phone. You active call handoff by pressing a Handoff

feature key on your desktop phone. To program a Handoff feature key, refer to your phone’s user guide for

instructions.

To push a call to your handset

• While on a call at your desktop phone, press the Handoff key. The call is transferred to your handset.

• Press to continue the call on your handset.

To pull a call to your desktop phone

• While on a call on your handset, press the Handoff key on your desktop phone.

• The call is presented on your desktop phone in handsfree mode. Lift the desktop phone handset to

continue the call using your desktop phone.

Troubleshooting

Symptom Possible Cause Corrective Action

Handset display is black. Handset is in power saving mode. Press any key.

Batteries drained. Put handset in charging cradle to re-

charge.

Handset does not charge. Power to handset charging cradle is

not connected.

Ensure that power cable is connect-

ed to wall outlet.

Batteries are not inserted correctly. Check that the batteries are inserted

correctly.

Battery life is exceeded and they no

longer accept charge.

Obtain replacement batteries and re-

place.

Cannot enable features

using Feature Access

Codes.

Feature is not enabled for your

handset.

Contact your System Administrator

and ask to have the feature enabled

for your handset.

System does not use default Fea-

ture Access Codes.

Contact your System Administrator

for a list of the supported Feature Ac-

cess Codes for your system.

Calls are not ringing the

handset.

A feature such as Call Forwarding

Always is enabled that prevents

your handset from receiving calls.

Enter the Clear All Features Access

Code (Default Code is ∗77)

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The Mitel word and logo are trademarks of Mitel Networks Corporation.

Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks.

QUICK REFERENCE GUIDE

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